RFI_TOTARA_Posted_1.pdf

United States Department of the Interior

INTERIOR BUSINESS CENTER

SOURCES SOUGHT NOTICE

PROVIDE PROFESSIONAL, TECHNICAL, SOFTWARE SUPPORT AND

SUBSCRIPTION SERVICES IN SUPPORT OF DOI’S USE OF THE TOTARA

FEDTALENT SYSTEM

Sources Sought Notice No. 140D0422R0004

October 27, 2021

I. INTRODUCTION:

The Department of the Interior (DOI), Interior Business Center (IBC), Acquisition Services Directorate (AQD), on behalf of the IBC Financial Management Directorate (FMD), is issuing this source sought notice. This request is for information and planning purposes only and shall not be construed as a solicitation or as an obligation on the part of the Department of Interior (DOI), Interior Business Center (IBC). IBC is currently conducting market research to locate qualified, experienced, and interested potential sources. Responses will not be considered as quotes, offerors, or proposals. No award be incurred by interested parties in responding to announcement. All responses will be treated as information only.

II. REQUIREMENTS:

IBC Human Resources Management Systems Division (HRMSD) uses Totara software for its talent management offering. Totara is the developer for the software. Code changes to support government regulations will be required.

IBC does not hold or manage the baseline programmatic code for the software but does require changes to the code to implement and maintain the growing number of client agencies who utilize the FedTalent System.

III. REQUIREMENT BACKGROUND:

Professional, technical, software support and subscription services will be required to assist the IBC as well as our clients with all aspects of the Totara FedTalent system’s environment - from performing actual migrations from other legacy systems to the Totara FedTalent system and Totara code changes, to implementations of new clients to the FedTalent system.

FedTalent is hosted and managed on-premises at the DOI/IBC which leverages the Office of the Chief Information Officer (OCIO), government resources for infrastructure and systems operational support. HRMSD government resources are utilized for application, operational and programming enhancement activities. In addition to the applications operation, IBC staff provides implementation, development, help desk, and data conversion, technical, functional support, and training.

At a minimum 500,000 licenses (Enterprise and social, 250k each) may be purchased, to initiate the migration of the IBC’s current clients from the old LMS to the new FedTalent System.

IV. REQUIREMENT SCOPE:

In support of HRMSD’s activities, the Contractor shall provide support and services to the FedTalent platform to include but not limited to the following:

• Consulting Services o Provide access to industry-specific specialists/consultants and subject matter expertise.

o Provide time-tested approaches and proven methodologies, as well as cutting-edge technologies and the most up-to-date information.

o Provide expert advice in the areas of Learning and Performance Management, Security, Finance, and Management or any of many other professional specialized fields.

o Provide expert services in training course development and testing.

o Provide consulting and project management services to help customers plan and execute their learning strategy. Services include advanced database administration, reporting and analytics, data cleansing, and data imports.

o Provide consulting and development services to expand product offering for additional Talent Management modules.

• Implementation and Development Services o Project management o Communication and change management o Business Process documentation and reengineering o Requirement development, documentation, and traceability o Development of an implementation project plan tailored to the customer’s situation o Management of activities for implementation of the customer o Review of configuration options with the customer to help them understand the options and implications of choices they make o Configuration of FedTalent System o Integration and Regression Testing o User acceptance testing o Support during the roll-out process o Coordination and communication of any product customization requested by the customer o Data conversion services

• Train IBC personnel and their clients on FedTalent System o Deliver classroom, online and custom training solutions o Provide access to Totara forums and tools o Provide technical training o Provide surge training for client go-live

• Staffing Requirements

The government estimates the following labor categories may needed to fulfill the Consulting, Implementation, and Training requirements above.

HRMSD Job Titles

Project Manager Technical Architect Senior Developer Business Analyst Content Specialist

HRMSD Job Titles PHP/Unix/MySQL Programmer Integration Manager LMS Configuration Manager Training Specialist Helpdesk/Admin Technical Lead Technical Specialist

Licenses: At a minimum 500,000 licenses (Enterprise and social, 250k each) are required for DOI and its external clients.

IV. TECHNICAL CAPABILITIES AND EXPERIENCE:

All interested firms are invited to submit a capability statement. The capability statement should demonstrate the interested firm’s understanding, capability, qualification, and experience in meeting the requirements identified herein.

Please note that a small business firm may submit a capability statement that includes the expertise of large business partner companies under a teaming arrangement.

1. Are you a seller or reseller of Totora products that would fulfill the requirements of this notice?

2. If so, what Government-Wide Acquisition Contracts (GWACs) or General Services Administration (GSA) Federal Supply Schedule(s) (FSS) do you currently hold that would support this requirement? Provide each overarching GWAC/GSA FSS contract number.

3. What is your DUNS number?

4. Which business size categories do you fall under? Please select all that apply.

Category Applicable?

Large Business Small Business (SB) Small Disadvantaged Business (SDB) Section 8(a) Business Woman-Owned Small Business (WOSB) Economically Disadvantaged Woman-Owned Small Business (EDWOSB)

Historically Underutilized Business Zone (HUBZone) Small Business

Veteran-Owned Small Business Service-Disabled Veteran-Owned Small Business

(SDVOSB)

5. Contractor Point of Contact:

i. Business Name

ii. Point of Contact Name

iii. Title

iv. Phone Number

v. Email Address

6. Do you currently have on staff or have access to sufficient technical personnel that can code, re-code, and/or customize Totara software? If so, please provide additional details on the number of staff you have and their qualifications.

7. Does your company offer a similar platform to Totara for learning and performance management? If so, please provide further details

V. FORMAT AND LIMITATION

In response to this source sought notice, please use the following guidelines in preparing your capabilities statement:

• Please use 8½ x 11-inch paper only.

• A page is defined as one side of an 8½ by 11-inch paper. Therefore, a piece of paper with printing on both sides is considered two pages.

• Arial size 12 font or similar.

• The recommended page limit for the capability statement is no more than 30 pages.

• Please submit your response as Adobe (.pdf) files.

• The subject line of your email and all correspondence must include the sources sought number found on the cover page above.

V. DISCLAIMER

This notice does not constitute a solicitation and is not a commitment by the Government. In accordance with FAR 15.201, the responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. The Government will not provide a response to the feedback or questions directly but may consider industry feedback/questions in possible revisions to the SOW. No reimbursement will be made for any costs associated with providing information in response to this announcement and any follow-up information requests.

The Government reserves the right to use all information submitted by, or obtained from, a responding firm in any manner the Government determines is appropriate, including, but not limited to, the creation of a competitive solicitation.

Notices to Offerors of Non-Governmental Support You are hereby notified that the Department of Interior intends to use outside Contractors to provide support with this source sought notice. DOI Contractors will have access to all information contained in the capability statement and will be subject to appropriate conflict of interest, standards of conduct, and confidentiality restrictions. The current DOI prime support Contractors assisting with the evaluation of capability statements for this requirement are:

Seventh Sense Consulting 14626 Crossfield Way Woodbridge, VA 22191-4077

Central Research, Inc.

7619 Little River Turnpike, Suite 200 Annandale, VA 22003

VI. RESPONSE SUBMISSION INSTRUCTIONS

Companies interested in responding to this notice may reply on or before 12:00 pm (noon) Eastern Time November 10, 2021. All aforementioned items included in this notice shall be addressed.

Please provide your response via email to Joseph Fusari, Contracting Officer, at Joseph_Fusari@ibc.doi.gov and Bruce Bakaysa, Contract Specialist, at Bruce_Bakaysa@ibc.doi.gov.

Interested parties should avoid including any classified, business confidential, and/or proprietary information in its response. However, if an interested firm must submit such information, that information must be clearly marked. The Government will review the information and safeguard it appropriately.

Submission transmitted via facsimile (fax) will not be accepted.

Should any submissions be received after the date and time stated above, the Government reserves the right not to review the response.

mailto:Joseph_Fusari@ibc.doi.gov mailto:Bruce_Bakaysa@ibc.doi.gov

Notices to Offerors of Non-Governmental Support