RFI - Sources Sought - Research Services.pdf

Department of Housing and Urban Development Office of Financial Services

Single-Family Insurance Operations Division

Request for Information (RFI)

May 6, 2025

U.S. Department of Housing and Urban Development Request for Information

Research Services

Sources Sought Synopsis

The Department of Housing and Urban Development (HUD) is issuing this source sought synopsis as a means of conducting market research to identify parties having an interest in and the resources to support this requirement for a contractor to provide access to Software as a Service (SaaS) that allows Single-Family Insurance Operations Division (SFIOD) staff to research online current addresses of approximately 700,000 previous borrowers owed a Federal Housing Administration (FHA) refund. Tasks also include research software training and technical support. The result of this market research will contribute to determining the method of procurement. The applicable North American Industry Classification System (NAICS) code assigned to this procurement is 541611 is for Administrative Management and General Management Consulting Services. The applicable Product Services Code (PSC) assigned is R702 – Support- Management: Data Collection.

There is no solicitation at this time. This request for capability information does not constitute a request for proposals; submission of any information in response to this market survey is purely voluntary; the government assumes no financial responsibility for any costs incurred.

If your organization has the potential capacity to perform these contract services, please provide the following information: 1) organization name, address, email address, website address, telephone number, and size and type of ownership for the organization; and 2) tailored capability statements addressing the particulars of this effort, with appropriate documentation supporting claims of organizational and staff capability. If significant subcontracting or teaming is anticipated in order to deliver technical capability, organizations should address the administrative and management structure of such arrangements.

The government will evaluate market information to ascertain potential market capacity to 1) provide services consistent in scope and scale with those described in this notice and otherwise anticipated; 2) secure and apply the full range of corporate financial, human capital, and technical resources required to successfully perform similar requirements; and 3) implement a successful project management plan that includes: compliance with program schedules; cost containment; meeting and tracking performance; hiring and retention of personnel and risk mitigation.

Based on the responses to this source sought notice request, this requirement may be set-aside for small businesses or procured through full and open competition. Telephone inquiries will not be accepted or acknowledged, and no feedback or evaluations will be provided to companies regarding their submissions.

Additional information on the required services is listed below and in Attachment A - Scope of Work (SOW).

Please be advised that the attached SOW is a DRAFT of the anticipated required services to be provided and performed.

Background:

SFIOD is responsible for providing information services, via SFIOD Systems, to homeowners, lenders, the public, Home Ownership Centers (HOCS) and other government organizations related to Single Family Mortgage Insurance premium refunds for homeowners and lenders.

SFIOD has approximately 700,000 unpaid cases that are entitled to a mortgage insurance premium (MIP) refund. Many of these do not have a valid address to send a claim form to the homeowner. Most of these cases have been unpaid for decades.

Since the US Postal Service will not forward a government check, even if a change of address notification has been filed, these checks are returned to HUD as undeliverable. To assist in locating these homeowners, contractor services are needed.

General Description of Work:

The Contractor shall provide access to Commercial Off-the-Shelf (COTS) research software with fourteen software licenses. The software shall allow staff to search online for current borrower addresses remotely using HUD computers. The software shall also allow for searches for the entire U.S. and Puerto Rico. The software shall be available to users 24 hours, seven days a week with the exception for scheduled maintenance activities. The Contractor shall provide a monthly access report, one group training session and technical support to software users.

All deliverables must be in compliance with Section 508 requirements as established by the Section 508 Access Board (www.section508.gov).

Submission Instructions: Interested parties who consider themselves qualified to perform the above-listed services are invited to submit a response to this Sources Sought Notice by May 9, 2025 @ 12:00 PM EST. All responses under this Sources Sought Notice shall be emailed to:

SUBJECT LINE: Source Sought Research Services

POC: Maria Guercio, Contract Specialist at Maria.C.Guercio@hud.gov and

Marie Niestrath, Contracting Officer at Marie.A.Niestrath@hud.gov