RFI_RGPG Consulting Services_060724.pdf

REQUEST FOR INFORMATION (RFI) FOR

RESPONSIBLE GAMING AND PROBLEM GAMBLING

CONSULTING SERVICES

OregonBuys Bid Number: S-177000-00010660

Date of Issue: June 7, 2024 Closing Date and Time: June 13, 2024, by 3:00 PM (PT)

Single Point of Contact (SPC): Julie Schmoyer, Procurement Analyst

500 Airport Road SE Salem, OR 97301

(503) 569-8012 Email: Julie.schmoyer@lottery.oregon.gov

The Oregon State Lottery promotes equal opportunity for all individuals without regard to age, color, disability, marital status, national origin, race, religion or creed, sex or gender, sexual orientation, or veteran status.

mailto:Julie.schmoyer@lottery.oregon.gov

1. OVERVIEW

This request for information (“RFI”) is issued by the State of Oregon, acting by and through its Oregon State Lottery Commission (“Lottery”) to gather information from qualified service providers with expertise in the responsible gaming and problem gambling (“RGPG”) industry and experience providing RGPG related consulting services (“Consulting Services” or “Services”).

Lottery’s RGPG program blends conversion and awareness in partnership with the Oregon Health Authority (“OHA”) to best connect impacted Oregonians to free counseling and treatment support and education to reduce or eliminate gambling harm.

Respondents are encouraged to review Lottery’s Responsible Gaming website which includes Lottery’s Responsible Gaming Code of Practice, and the Oregon Problem Gambling Resource website for further background information. Links are provided below:

• Responsible Gaming - Oregon Lottery

• Help for Gamblers - Oregon Problem Gambling Resource | Providing Free &

Confidential Gambling Addiction Treatment (opgr.org)

The RGPG Consulting Services may include:

• Lottery’s RGPG program consultation and recommendations for alignment with other Lottery programs and products.

• Review and evaluation of RGPG specific advertising and marketing guidelines.

• Assist Lottery in staying current on gaming industry trends and best practices.

• Provide recommendations on how to effectively reach diverse and multi-cultural audiences and promote Lottery’s RGPG program efforts in a sustainable manner.

• Research and analysis of gaming industry trends, including new problem gambling equipment features, and gaming technology advancements.

• Player protection program development consultation.

• RGPG specific counseling, treatment, and prevention program research and consultation.

• Governmental policy impacts on RGPG programs.

• RGPG related consultation, research, and trends analysis.

The information provided in this RFI is for informational purposes only. Lottery reserves the right to change the RFI requirements and estimated dates for completion of the RFI process.

This RFI is NOT a competitive solicitation and service providers who submit responses to the RFI (“Respondents”) will not be scored or ranked. No compensation will be made by Lottery for submission of responses. Lottery may use information obtained from the RFI responses to generate a solicitation. If Lottery elects to issue a solicitation for the Services, Lottery will not bar Respondent from responding due to its participation in this RFI process.

https://www.oregonlottery.org/about/responsible-gaming/ https://www.opgr.org/ https://www.opgr.org/

2. TENTATIVE SCHEDULE

Event: Tentative Date:

RFI Issue Date: June 7, 2024 RFI Response Due: June 13, 2024, by 3:00 p.m. (PT)

3. RESPONSE QUESTIONS

Each Respondent is requested to provide a detailed response to the questions provided below.

Respondent shall organize its response in the same order as the questions appear. Respondent shall provide as much detail as necessary to fully answer the questions in a way that demonstrates its level of experience and expertise.

Note: If Respondent includes more than one (1) service provider, the response must identify the names of each service provider and clearly indicate the applicable experience and expertise for each individual.

3.1 Qualifications and Experience.

Provide a narrative response for each qualification listed below that describes Respondent’s experience and how it meets the qualifications. Respondent may provide a response within the table provided below or on separate page(s).

QUALIFICATIONS – PART ONE:

RGPG specific experience providing consulting services to senior-most decision makers in key stakeholder groups such as regulators and operators in the fields of public health, casinos, and state lotteries.

Experience must include performing research, analysis, and consulting services specific to the following:

Problem gambling equipment features.

New gaming technology advancements.

Player protection programs.

Counseling, treatment, and prevention programs.

Governmental policy impacts.

• Review and evaluation of advertising and marketing guidelines.

• Gambling research and RGPG market trends.

• Current gaming industry trends and best practices.

• Recommendations on how to effectively reach diverse and multi-cultural audiences.

Include an overview of previous projects, roles performed, project start and completion dates.

(Limit: Three (3) single sided 8.5” x 11” pages).

EXPERIENCE: Indicate YES or NO

Problem gambling equipment features. YES / NO New gaming technology advancements. YES / NO Player protection programs. YES / NO Counseling, treatment, and prevention programs. YES / NO Governmental policy impacts. YES / NO Review and evaluation of advertising and marketing guidelines.

YES / NO

Gambling research and RGPG market trends. YES / NO Current gaming industry trends and best practices. YES / NO Recommendations on how to effectively reach diverse and multi-cultural audiences.

YES / NO

QUALIFICATIONS – PART TWO:

Experience with RGPG related consultation, analysis, and development of research goals focused on identifying and promoting best practices in safer gambling.

Include an overview of previous projects, roles performed, project start and completion dates.

(Limit: two (2) single sided 8.5” x 11” pages)

EXPERIENCE: Indicate

YES or NO Respondent has a minimum of 10 years performing similar RGPG related consulting, research, and analysis services.

YES / NO

Respondent has a minimum of 5 years of experience developing and presenting training programs in the field of safer gambling.

YES / NO

3.2 RGPG Related Conferences. Provide a list of all RGPG related conferences Respondent has attended in the past five (5) calendar years. Indicate level of involvement for each conference, including whether Respondent was a session moderator, a speaker or performed trainings at the conference. (Limit: one (1) single sided 8.5” x 11” page).

3.3 RGPG Related Council and Trade Organization Memberships (“Memberships”). Provide a list of all Memberships with a start date for each. Respondent shall indicate whether each Membership is current or provide an end date, as applicable. Indicate Membership level or role for each (advisory, board or committee member, etc.). (Limit: one (1) single sided 8.5” x 11” page).

4. RESPONSE SUBMISSION

All responses are due by the Closing Date and Time listed on page one of the RFI. Lottery reserves the right to accept and review responses submitted after the deadline.

4.1 OregonBuys Electronic Submission:

Information provided in response to this RFI should be clearly labeled “RFI for RGPG

Consulting Services” and submitted electronically through OregonBuys, the State of Oregon’s eProcurement system at https://oregonbuys.gov/ on or before the RFI closing.

4.2 Respondent shall provide a written response to all questions described in Section 3.

Responses to each section and subsection should be labeled to indicate the item being addressed.

4.3 Respondent shall complete the attached Exhibit A, Respondent Information Form and include the completed form with its RFI response.

4.4 Respondent shall submit all parts of its written response combined into one (1) .pdf file that is PC-compatible.

5. SINGLE POINT OF CONTACT

The Procurement Analyst listed on page one is the single point of contact (“SPC”) for the RFI.

Any questions or issues that may arise regarding the RFI must be directed to the SPC using the contact information provided on page one of this RFI.

6. RESPONSE REVIEW AND OBJECTIVE

Lottery will review RFI responses as part of its discovery efforts and market/industry research to determine availability of service providers with the specific expertise and experience described in this RFI; and how well the responses meet Lottery’s needs as determined by Lottery in its sole discretion. Lottery may choose to use any, all, or none of the information received in response to this RFI in development of a solicitation for related services. Lottery reserves the right to seek additional information from any Respondents, and any other sources that Lottery determines is in its best interests.

7. PUBLIC RECORDS

All RFI responses received by Lottery are public records and may be subject to public inspection.

Application of the Oregon Public Records Law (ORS 192.311 through 192.478) will determine whether any information is exempt from disclosure. If Lottery receives a public records request for disclosure of any information received in response to this RFI, Lottery will make a reasonable attempt to notify Respondent of the request prior to release.

https://oregonbuys.gov/

RFI

RGPG CONSULTING SERVICES

EXHIBIT A

RESPONDENT INFORMATION FORM

Company Name:

Contact Name:

Address:

Phone:

E-Mail:

Signature: