RFI Questions - PDF Format.pdf

RFI Questions

OGC Communications Center

1. Does the vendor have experience with software applications appropriate to business processes in a large (approximately 100+ attorneys) law office mail and file room, including Microsoft Office, Internet Explorer, Legal Edge for Windows, Kofax, and case management systems such as Quick View Plus, TeamConnect, and Adobe, among others?

If yes, how many years? If yes, please describe.

2. Does the vendor have experience in legal records management and document control, including managing large volume bankruptcy, federal district, and appellate court cases, as well as regulatory investigative legal matters? If yes, how many years? If yes, please describe.

3. Does the vendor have primary experience in receipt, docketing, distribution, archiving and other disposition of hard copy and electronic communications for a large (approximately 100+ attorneys) law office mail and file room? If yes, please describe.

4. Does the vendor have expertise with handling, managing, securing and preserving valuable legal instruments, including high dollar letters of credits, financial instruments including bonds, stock certificates, and original copies of settlement agreements, among other confidential documents? If yes, how many years? If yes, please describe.

5. Does the vendor have experience managing and controlling legal documentation, including hard copy and electronic litigation documents that serve as a primary source of information supporting litigation in federal district courts, federal appellate courts, federal bankruptcy courts, and state courts, as well as and documents supporting requests for advice and opinions under Title IV of ERISA, its intersection with bankruptcy law, and other typical governmental legal matters, including contracting and employment law? If yes, how many years? If yes, please describe.

6. What is the approximate maximum number of electronic documents, including legal documents filed in court proceedings, your company has handled/processed in one month for the past 12 months?

7. Does the vendor have a working knowledge of and experience with general legal processes and documentation sufficient to recognize time-sensitive matters and understand their context in legal proceedings to associate documents with particular matters and masters? If yes, please describe the knowledge and experience.

8. Does the vendor have expertise in handling sensitive information, confidential documents and privileged communications so that such information is handled and processed in accordance with all applicable federal statutes, rules and regulations? If yes, please describe.