RFI No. 70FA3122I00000002 TTHU LMS.pdf

FEMA RFI 70FA3122I00000002 – Transportable Temporary Housing Unit

FEDERAL EMERGENCY MANAGEMENT AGENCY (FEMA)

OFFICE OF THE CHIEF PROCUREMENT OFFICER (OCPO)

TRANSPORTABLE TEMPORARY HOUSING UNIT (TTHU)

LIFECYCLE MANAGEMENT SYSTEM (LMS)

REQUEST FOR INFORMATION NUMBER: 70FA3122I00000002

THIS IS A REQUEST FOR INFORMATION (RFI) ONLY. In accordance with FAR 15.201(e), responses to this notice are not offers and cannot be accepted by the Government to form a binding contract.

This RFI is issued solely for information and planning purposes; it does not constitute a Request for Proposal (RFP), Request for Quote (RFQ), or a promise to issue an RFP or RFQ.

Furthermore, those who respond to this RFI should not anticipate feedback with regards to its submission; other than acknowledgement of receipt – only IF a request for an acknowledgement is requested by the submitter.

This RFI does not commit the Government to contract for any supply or service. The Federal Emergency Management Agency is not seeking proposals at this time.

Responders are advised that the Government will not pay any cost incurred in response to this RFI. All costs associated with responding to this RFI will be solely at the responding party’s expense.

Not responding to this RFI does not preclude participation in any future RFP or RFQ. If a solicitation is released, it will be via the Government Wide Point of Entry at: https://sam.gov.

It is the responsibility of the potential Offerors to monitor the website for any information that may pertain to this RFI. All submissions become the property of the Federal Government and will not be returned.

PURPOSE OF THIS RFI

This RFI is a resubmittal of a previous RFI released May 2021. This request is being resubmitted in order to assess any new options that may have been added to the market and be available to assist with the acquisition.

FEMA anticipates the resulting contract to be conducted using ‘Agile Contracting and Implementation Methods.’

The Federal Emergency Management Agency (FEMA)’s Logistics Management Directorate (LMD) is seeking available solutions that will provide efficient, transparent, and flexible logistics capabilities required for improved lifecycle management for various aspects of the Logistics Operation Division (LOD). There are various areas where lifecycle processing management is needed where LOD is working to identify, maintain, and transport items that are provided to eligible disaster survivors. FEMA is issuing this Request for Information (RFI) to gather vendor information pertaining to availability and configuration of existing commercial off-the-shelf (COTS) software as a service (SaaS) to address the lifecycle management of various logistics processes. The initial configuration will create a minimum viable product (MVP) for temporary transportable housing units (TTHU). FEMA is seeking industry input to identify product offerings that may support the agency in achieving its modernization objective for the LOD as a whole. The following provides the solution functionality being sought, initially.

REQUIREMENTS FOR THE LIFECYCLE MANAGEMENT SYSTEM FOR TTHU

As the initial implementation of a lifecycle system, LMD has determined that the initial configuration will be related to the Temporary Transportable Housing Unit (TTHU) lifecycle.

FEMA discovered the following gaps in capabilities needed to support the TTHU mission:

• Lack of standardized processes for managing, capturing, and retrieving data

• Need for digital transformation of TTHU activities to eliminate manual data management

• Lack of centralized data repository that stores historical data for units and WOs

• Lack of integration with other systems related to the TTHU lifecycle

• Lack of data parameters and metrics for informed decision making about mission(s)

To mitigate above gaps, the LMD is seeking solutions that can satisfy below required capabilities for the TTHU Lifecycle Management System.

Capability Description

Work Offline

The solution shall provide field personnel with the ability to complete or log inspection, installation, and maintenance work while offline.

This will include the ability to perform guided inspections, take notes, fill out required forms, take and store images, and any other action required while working in a disaster area. Any information entered into the system while offline shall be stored on the device until it regains connection and shall be synchronized with the server.

View Unit Information and History

The solution shall provide a single source for unit information— including data from previous disaster missions—to create a unified set of TTHU data for FEMA. It shall provide the ability to track and view unit details (e.g. type, manufacturer, etc.), location, and history throughout each stage of the unit lifecycle. This will include tracking of units through procurement/manufacturing, storage, staging, installation, occupancy and maintenance, deactivation, and disposition.

Inspect Units During Manufacturing

The solution shall provide FEMA and contractor personnel with the ability to conduct unit inspections and track the condition of each unit.

Throughout the TTHU lifecycle, FEMA conducts different types of inspections, each of which will have to be covered by the system, to identify any issues with the unit and conduct repairs if needed.

Inspect Installation Sites

The solution shall provide the ability to inspect sites to determine if it is feasible to install a TTHU. When an applicant is approved to receive a TTHU, an inspector must visit the proposed installation location and identify any impediments for transporting in and out of the location, placing, and installing the TTHU. This includes verifying that all utilities (i.e. electric, water, sewer, and gas) are in working order. The system shall allow the inspector to complete this process by guiding them through the inspection process.

Dispatch Units

The solution shall integrate with the existing/legacy systems to manage the dispatch of units. As the logistics system for transportation, Logistics Supply Chain Management System (LSCMS) manages all supply chain and unit distribution requests. Sunflower Asset Management System (SAMS) is responsible for managing Department of Homeland Security (DHS) inventory. The system will need to integrate with each system to provide access to transport and inventory management data.

Install Units and track the Process

The solution shall provide the ability to track the installation process so FEMA can manage and track installation WOs. For each TTHU installation, a WO is generated by the Contracting Officer Representative (COR) and issued to the installation contractor for them to execute. The solution shall allow contractors to log the work they complete each day.

Conduct Repairs

The solution shall manage the repair and maintenance work throughout the TTHU lifecycle. The system shall also allow repair technicians to log work completed on a unit. This includes the ability to track what actions have been taken and materials used, along with attaching photos or videos of the repair to verify completion and assist with any future work needed.

Track Disposition of Units

The solution shall track the disposition of units that have been deactivated and decommissioned. The solution shall track the sale or donation of units to ensure that units are no longer tracked as a DHS asset.

Analyze Unit and Contractor Data

The solution shall provide the ability to analyze data to improve decision-making. The solution shall allow FEMA analysts to cross-reference issues found throughout the lifecycle with the manufacturer, location, repair, and other available TTHU data to determine if the issues are abnormal or part of a trend. In addition, the solution shall provide flexible reporting capabilities so the users can create shareable reports and make them accessible to other users that have been invited to view them.

View Contractor Information

The solution shall track contractor data as it relates to work done on TTHUs. The solution shall provide a single repository for FEMA to track contractor performance to improve decision-making on future contract awards.

Investigate integration with FEMA Systems and Migrate Historical Data

The solution shall become a point of entry and reservoir for TTHU-related data. Therefore, the solution shall integrate and/or feed data to both future and legacy FEMA systems to minimize the need for data reentry.

INFORMATION REQUESTED

Provide the following information to demonstrate your company’s ability based on TTHU LMS.

FEMA is seeking industry’s expertise and assistance in identifying industry best practices to be considered and key inputs FEMA needs to consider for this anticipated acquisition. Please respond to the questions below as part of your capability statement:

Software

1. Identify the software products and the specifications of those products that your company believe would meet FEMA’s needs listed above under ‘Requirements for the Lifecycle Management System for TTHU.’

Software Capability Information

1. Regarding functionality:

1. Per the capabilities listed in Section 4, please indicate if the product offers functionalities to satisfy them. If yes, please explain for each capability.

2. Can the product be natively deployed on mobile devices? Please explain.

3. What offline capabilities does the product provide? Does it provide a local database or storage?

4. Does the product provide both Android and iOS deployment capabilities? Please explain.

5. What out-of-the-box and customizable reporting capabilities does the product provide?

6. Does the product provide barcode and Quick Response (QR) scanning capabilities? Please explain.

7. Does the product have a Role-based Access Control (RBAC) system integrated into the platform? Please explain.

2. Regarding architectural compliance:

1. Has the product been integrated with other DHS or FEMA architectures? Please explain.

2. Does the platform provide a cloud solution to deploy application layer? Please explain.

3. Is the product on the DHS/FEMA TRM?

3. Regarding security:

1. Is the product Federal Risk and Authorization Management Program (FedRAMP) compliant with an active ATO? If so, at what impact level is it authorized? (e.g.

high, moderate, etc.)

2. How does the product protect from introducing vulnerabilities to an existing security infrastructure?

3. How does the product manage instances requiring use both behind and in-front of a firewall?

4. Regarding integration/interoperability:

1. How does the product integrate with other software solutions?

2. Does the product integrate with other common integration services/platforms/tools (e.g. Amazon Web Services, Azure, etc.)? Please explain.

5. Regarding performance:

1. Are there any known issues related to memory leaks or excessive demands on Central Processing Unit (CPU)? Please explain.

6. Regarding scalability:

1. Are there any current limitations to the number of users or processing that the platform can handle? Please explain.

2. How does your company handle requests to modify or extend platform to meet client demands?

7. Regarding reliability, maintenance, and availability:

1. Does the product have metrics to prove reliability in a deployed environment?

Please explain.

2. What do you consider an acceptable minimal downtime?

8. Regarding vendor support:

1. What is your company’s availability for service and support?

2. What is your company’s availability for training?

3. Is your company able to supply references or past performances with similar government agencies? Please explain.

9. Regarding 508 compliance:

1. Does your company have compliance documentation for accessibility standards?

Please explain.

10. Regarding Cost:

1. What is the cost for 4 (3 non-production, 1 production) environments?

2. What is the cost for users?

3. Can the cost for users be grouped or separated when FEMA has disaster needs?

Configuration Services

11. Regarding Personnel:

1. What would be the key personnel that you believe would make up the team?

2. How many FTEs do you propose for each of those key personnel?

12. Regarding Past Experience/Performance:

1. Provide a detailed description of any relevant projects that your company has completed (or is ongoing) in the past three (3) years related to TTHU.

2. Provide the name of the commercial firm or Government Agency and contact information where the work was performed.

3. Indicate if your company performed the work as the prime or subcontractor.

SUBMISSION INSTRUCTIONS

The questions above should be answered in narrative or tabular format and should not exceed 10 pages no less than font size 12. As applicable, provide any additional information on products that your company provides along with a brief description of the approach your company would take in providing these products as part of the solution.

Your submission should include the following information:

Point of Contact Name Address Telephone Number Email Address Company Business Size If Small Business Socioeconomic Categories Contract Vehicles

RFI submissions shall be submitted via e-mail to Ross Wakeman at ross.wakeman@fema.dhs.gov no later than Monday, May 16, 2022, by 12:00 PM ET. The e-mail subject line must contain RFI Number: 70FA3122I00000002.

mailto:ross.wakeman@fema.dhs.gov