RFI M00264-25-RFI-015.docx

REQUEST FOR INFORMATION (RFI)

M00264-25-RFI-015 Geospatial Support Services

THIS IS A REQUEST FOR INFORMATION (RFI) NOTICE ONLY. This is not a solicitation or Request for Quote/Proposal/Bid, and no contract or purchase order will be awarded as a result of this notice.

The Marine Corps Installations, National Capital Region, Regional Contracting Office (MCINCR-RCO), has a requirement to support Marine Corps Intelligence Activity (MCIA) for Geospatial Support Services (GSS).

The anticipated North American Industry Classification System Code (NAICS) for this requirement is 541370 - Surveying and Mapping (except Geophysical) Services. The Product Service Code (PSC) for this requirement is T014, Photo/Map/Print/Publication- Topography.

CONTRACT/PROGRAM BACKGROUND:

REQUIRED CAPABILITIES: See the draft Performance Work Statement (PWS) below. Interested vendors are notified this is a draft and is not the finalized PWS.

SPECIAL REQUIREMENTS: The contractor shall have an active final Top Secret Facility Clearance (access to COMSEC and NATO ) without any Special Limitations that restrict access. Contractor personnel shall also possess the required clearances. There will be no exceptions to this requirement.

VENDOR RESPONSE SUBMISSION:

Feedback on this requirement is encouraged. This is a market research tool used to identify market capability and solutions (to include performance work statement revisions), as well as the availability and adequacy of potential small business sources prior to determining the method of acquisition and issuance of award. The Government is not obligated to and will not pay for any information received from potential sources as a result of this notice. Information submitted by respondents to this notice is strictly voluntary. It is requested that firms submit answers to the MCINCR-RCO at the below email address.

A vendor’s response should address, at a minimum the following:

1. Name of Organization, Unique Entity ID (UEI) or CAGE Code, Telephone Number, Address, and Email address for primary point of contact. Also provide the organization’s size status and socioeconomic status that applies to the respective NAICS being applied;

2. Appropriate NAICS code and PSC (if other than what is listed above) for the services described in this notice with an explanation as to why this code(s) would be a better supported option;

3. Description of your organization’s capabilities / experience with regards to the draft PWS requirements. This description should demonstrate ability to perform the services in the draft PWS (Maximum length: 15 pages);

4. Provide your company’s contract vehicles (GSA Federal Supply Schedule, GSA GWAC, NASA SEWP or any other Government Agency contract vehicle), of which your business is a contract holder, for these services. (Lack of does not preclude a business from responding to this notice.); and

5. Answers to the below specific questions regarding the requirement:

a. Are the required services considered a commercial product or commercial service IAW FAR 2.101 Definitions? For reference, the commercial product and commercial service definitions are included below:

Commercial product means -

(1) A product, other than real property, that is of a type customarily used by the general public or by nongovernmental entities for purposes other than governmental purposes, and–

(i) Has been sold, leased, or licensed to the general public; or

(ii) Has been offered for sale, lease, or license to the general public;

(2) A product that evolved from a product described in paragraph (1) of this definition through advances in technology or performance and that is not yet available in the commercial marketplace, but will be available in the commercial marketplace in time to satisfy the delivery requirements under a Government solicitation;

(3) A product that would satisfy a criterion expressed in paragraph (1) or (2) of this definition, except for-

(i) Modifications of a type customarily available in the commercial marketplace; or

(ii) Minor modifications of a type not customarily available in the commercial marketplace made to meet Federal Government requirements. “Minor modifications” means modifications that do not significantly alter the nongovernmental function or essential physical characteristics of an item or component or change the purpose of a process. Factors to be considered in determining whether a modification is minor include the value and size of the modification and the comparative value and size of the final product. Dollar values and percentages may be used as guideposts, but are not conclusive evidence that a modification is minor;

(4) Any combination of products meeting the requirements of paragraph (1), (2), or (3) of this definition that are of a type customarily combined and sold in combination to the general public;

(5) A product, or combination of products, referred to in paragraphs (1) through (4) of this definition, even though the product, or combination of products, is transferred between or among separate divisions, subsidiaries, or affiliates of a contractor; or

(6) A nondevelopmental item, if the procuring agency determines the product was developed exclusively at private expense and sold in substantial quantities, on a competitive basis, to multiple State and local governments or to multiple foreign governments.

Commercial service means—

(1) Installation services, maintenance services, repair services, training services, and other services if– (i)Such services are procured for support of a commercial product as defined in this section, regardless of whether such services are provided by the same source or at the same time as the commercial product; and (ii)The source of such services provides similar services contemporaneously to the general public under terms and conditions similar to those offered to the Federal Government;

(2) Services of a type offered and sold competitively in substantial quantities in the commercial marketplace based on established catalog or market prices for specific tasks performed or specific outcomes to be achieved and under standard commercial terms and conditions. For purposes of these services–

(i) Catalog price means a price included in a catalog, price list, schedule, or other form that is regularly maintained by the manufacturer or vendor, is either published or otherwise available for inspection by customers, and states prices at which sales are currently, or were last, made to a significant number of buyers constituting the general public; and

(ii) Market prices means current prices that are established in the course of ordinary trade between buyers and sellers free to bargain and that can be substantiated through competition or from sources independent of the offerors; or

(3) A service referred to in paragraph (1) or (2) of this definition, even though the service is transferred between or among separate divisions, subsidiaries, or affiliates of a contractor.

b. Does your company have the capability to provide US citizen personnel that possess an in-scope (per current DoD 6-year reinvestigation requirement), favorable, Single Scope Background Investigation (SSBI) / T5 investigation (to include SBPR, PPR or T5R), or currently enrolled in the DoD Continuous Evaluation (CE) / Continuous Vetting (CV) program, adjudicated for Sensitive Compartmented Information (SCI) eligibility by DoD Consolidated Adjudication Services (CAS) without conditions, exceptions, or waivers at the time of award and prior to performance under this contract? Note: This will be a criteria of the solicitation that quoters already possess this and will demonstrate proof of such within their quote, to be evaluated.

c. Does your company have the required Top Secret Facility Clearance (FCL) (access to COMSEC and NATO) without any special limitations that restrict access? Note: This will be a criteria of the solicitation that quoters already possess this and will demonstrate proof of FCL within their quote, to be evaluated.

d. What additional or historical information do you need to propose firm fixed-pricing for this requirement?

e. What areas of the requirement seem restrictive? Why? What are your suggestions to make areas less restrictive?

f. What areas of the requirement seem vague? Why? Please identify what they are and a recommended remedy.

g. What obstacles would prevent your business from submitting a future proposal/quote for this requirement? What is/are the solution(s)?

h. What are the key cost drivers to fulfill this requirement?

i. Does your company have any questions or recommendations regarding the required services outlined in this RFI ? Please provide them in your response so that we may consider them. This is an opportunity for interested sources to provide feedback on the PWS to allow Government to consider and possibly modify the PWS if deemed appropriate.

j. Cost reimbursement only applies to non-commercial services/supplies and is prohibited for use with commercial services/supplies, therefore, is not applicable to this requirement. Since this is commercial services, the resulting contract would be fixed price for all performance tasks. Is your firm able to quote fixed prices for the required services? Does your firm have any suggestions online item structure? (Note: firms are encouraged to share contract numbers of same/similar contracts you may have with the Government to support line-item structure suggestions).

k. Can you provide a sample pricing breakdown for a typical geospatial project with defined scope and deliverables?

Vendors who wish to respond to this notice should send its response via email no later than 16 April 2025, 1:00 PM Eastern Time to monica.curley@usmc.mil and desire.nana.civ@usmc.mil

DRAFT PERFORMANCE WORK STATEMENT:

Marine Corps Intelligence Activity (MCIA) Geospatial Support Services (GSS)

MCIA is seeking information for potential sources for geospatial technical services to support integration and dissemination of geospatial information and intelligence products. The scope of this requirement is to assist in providing enhancements and technical support specifically to the MCIA’s GSS to provide a “one-stop shop” for data discovery, downloading, and sharing intelligence information on the various military, intelligence community, and mission partner network domains. The requirements that have been levied upon the MCIA will also include the continued development of an online portal and support to user troubleshooting, instruction, and product development capabilities.

As a component, service level intelligence center, the MCIA has a responsibility to provide data, products, and information to a wide array of military, Department of Defense (DoD), and Intelligence Community (IC) customers. Geospatial information requires a normalized and well understood architecture, with a skilled dissemination approach to ensure the widest possible delivery to the Operational Forces in a sustained and timely manner. In addition to MCIA’s existing dissemination requirements, the Director of Intelligence (DIRINT), Headquarters, U.S. Marine Corps, has designated MCIA as the center-point for the Marine Corps Intelligence, Surveillance, and Reconnaissance Enterprise (MCISRE) which requires a robust enterprise. Included in that enterprise is an expected geospatial support requirement which will build upon what the MCIA has already developed and is likely to require innovation. MCIA experienced requirement quantity growth under the previous period and this may be the case in the future.

MCIA’s requirement for support services is as follows:

Task 1.0 On-Site support to Geospatial-Web Dissemination and Development

1.1 Sustain Existing Dissemination Capability

The contractor shall provide support and documentation which aids in the continual sustainment of all Web-Enabled Services. This will include updating and maintaining the ESRI server side to the latest ESRI software release and updating and maintaining required databases to the most current release. Additionally, this function requires skilled use of remote login to Virtual Machine (VM) servers for the execution of tasks.

1.2 Dissemination Integration and Innovation

The contractor shall develop geospatial intelligence sharing tools in support of product development projects. These linking and sharing tools will align with existing command intelligence dissemination systems and other Marine Corps dissemination programs of record. These integration tools will support the viewing, selection, and dissemination of vector data, finished geospatial projects and general intelligence products on unclassified and classified networks utilizing ESRI ArcGIS Enterprise. Examples might include the publishing of feature data services or research into the use of cursor on target data methodologies. The expected growth of data services will incorporate data ingestion, aggregation, and transformation from a variety of sources and is likely to need capabilities with various query language skills. Examples of common language or data environments are Python, Java, .NET, SQL, ETL, R, Cloud, etc. Integration will require developer familiarity with the use ArcGIS Developer tools as might be included in the ESRI web development certification listed in key personnel suggestions.

1.3 Geospatial Products and Services Application Development

The contractor shall develop scripts, geospatial-based web services, endpoints, and assorted tools to support the broader inclusion and expansion of the Geospatial Products and Services by the MCIA and its customers. This may include items such as Apps, landing pages, Story Maps, automated and semi-automated metadata ingestion, or applications integrating ArcGIS Image Server into the Command Geo-Warehouse to provide classified imagery for dissemination and ongoing production projects at the MCIA. GSS has chosen to pursue the use of a modern JavaScript frameworks (React, Vue.js) to aid integration, predesignated spatial queries, and efficient client/server relationships. This development will be utilized by the contractor on classified networks. MCIA will furnish required licenses.

1.4 Improve Background Reference Data and Data Discovery

The contractor shall provide the improvement of the Geo-Warehouse background reference data and Map Cache, as well as geocoding solutions. This task may involve updating the background dataset and symbology available in the Geo-Warehouse, as well as updating the Geo-Names table and basemap cache. Additionally, the contractor will constantly improve the efficiency of the internet search “data discovery” capability of the Geo-Web dissemination system and work to expand performance testing through query results and refinement. Continual evaluation of hosted and shared resources is needed to determine what the MCIA must plan for (storage, up-time) to achieve the most efficient result to local and distant customers.

1.5 Documentation, Test and Evaluation

GSS has a limited amount of personnel, yet we have 24 hour per day applications. Documentation is mandatory for all repeat usage functions and may be required for complex singular items. The contractor shall provide and perform procedures to ensure GSS systems are compared against all requirements and specifications set forth in appropriate security guidelines and business case uses. The review shall focus on test plans and procedures for evaluation, integration, and acceptance. The contractor shall document all component, integration and system testing results. The tests shall measure the accuracy, accountability and reliability of systems and components to ensure correct and complete compatibility to the requirements to establish the system functional baseline.

Task 2.0 On-Site support to Geospatial Training, Troubleshooting, and Instruction

2.1 Instruction

The contractor shall provide research and demonstration of new and emerging technologies that may be integrated into the MCIA production or dissemination process for enhanced capabilities. As an example: development and implementation of a capability utilizing ArcGIS Enterprise to support MCIA with the task of integrating spatial awareness and existing spatial data with the MCIA architecture and 24-hour watch. Additional examples might be vector tiles, Portal to portal data sharing, or the inclusion of Data Interoperability and Data Reviewer processes. Other areas of instruction and research will be discovered as technology advances, new software is released, or information and approaches become available.

2.2 Training

The contractor shall provide expertise with the full suite of ESRI applications and the ability to provide desk-side or impromptu training in MCIA geospatial production or dissemination functional areas. General examples include any measure of the ESRI software, or its variations utilized within the MCIA, such as ArcGIS Desktop, Pro, Data Reviewer, Production and Defense Mapping, ArcGIS Enterprise, etc., and the multiple versions thereof. Specific examples include changes to tools, complex field calculation scripts, and custom tool development. Expertise and training are required for ESRI application interactions with other GIS software used at the MCIA, to include Adobe, ERDAS, ENVI, and SOCETGXP, but is not limited to these. Training is provided primarily to MCIA personnel but may occasionally be required at other active and reserve Marine locations.

2.3 Troubleshooting

The contractor shall support daily inquiries for immediate support to resolve software usage issues. This will include GIS production procedures, standard operating procedures (SOP) documentation, or troubleshooting of ESRI GIS technology to include the array of GSS applications and other MCIA GIS software packages that interact with ESRI platform implementation at MCIA. The full array of ESRI ArcMap (ArcGIS Desktop), ArcGIS Pro, and all extensions is included as possible areas of troubleshooting. Specific examples include but is not limited to grid manager creation and conflicts, model builder, advanced cartographic representation, license manager, Full Motion Video add-in, and technical experience in Extensis / LizardTech GeoExpress server interaction with MCIA’s ESRI dissemination approach.

Task 3.0 On Call/On-Site support to Geodatabase Enhancement and Migration:

MCIA’s GSS Geodatabase is currently structured around sustainment of operations and only requires periodic advanced level support in times of complex problem solving or crisis. The tasks listed below may be supported on an as needed basis once sufficient understanding of GSS architecture is established. This is a planned support task and not an emergency response requirement.

3.1 Update Geodatabase Back-Up, Restore and Recovery Capability The contractor may be called to provide support to further design and enhance existing geodatabase back up, restore and recovery procedures.

3.2 Enhance Geodatabase Performance, Ingest, and Export Tools The contractor may be called to research and develop geodatabase tools and methods to guide GSS in achieving the best reliable performance within the geospatial architecture. Crossover tools may be required to import and export data into and from the MCIA Geodatabase to the following designated geodatabase schemas: United States Marine Corps (USMC) ground warfighter schema, Topographic Data Store schema and NSG compliant Geodata schemas.

3.3 Geodatabase Troubleshooting

The contractor shall provide electronic support (e.g. telephone, email, etc.) where expertise is needed but on-site support isn’t necessary or viable to mission accomplishment.

Task 4.0 Project Management:

The contractor will assign a project manager with competent management skills and relevant experience to the project. The project manager shall be responsible for the performance of the work. The project manager shall have full authority to act on behalf of the contractor for all issues pertaining to contract administration for subject contract. The project manager shall maintain continuous staffing levels to ensure the work performed under this contract and the deliverables are accurate, timely and complete. The project manager is responsible for ensuring all employees are fully trained to meet the task order requirements.

4.1 Reports and Documents

Ensure the completion and delivery of all required or supporting documentation, to include but not limited to the Quality Control Plan, Risk Mitigation Plan, Program Management Plan, and the Monthly Status Report.

4.2 Tracking of Contractor Performance and Substitutions

4.2.1 Tracking of contractor performance will be accomplished by Program Manager oversight, tracking of project tasks, deadlines, and quality assurance of scheduled deliverables.

4.2.2 The contractor agrees that during the first one hundred and twenty (120) days of the contract performance period, no personnel substitutions shall be permitted unless such substitutions are necessitated by an individual's sudden illness, death, or termination of employment. In any of these events, the contractor shall promptly notify the Contracting Officer (KO) in writing and provide the following required information:

· Contractor shall provide written notification of proposed substitutions at least fifteen (15) days; thirty (30) days if a security clearance is to be obtained, in advance of the proposed substitutions.

· All requests for substitutions must provide a detailed explanation of the circumstances necessitating the proposed substitutions; a complete resume for the proposed substitute, and any other education and training information validating the competency of the proposed substitute.

· All proposed substitutes must have qualifications that are equal to or higher than the qualifications of the requirement. The KO shall evaluate such requests and promptly notify the contractor of their recommendation.

4.2.3 In case of unsatisfactory contractor performance, the contractor will take appropriate corrective action within ten (10) business days of formal notification to correct the problem. If the problem remains unresolved more than ten (10) working days, the KO will be notified by the Contracting Officer’s Representative (COR) so that appropriate action is taken. The Program Manager shall ensure that all Government owned property is returned to the COR should a contractor employee be removed.

4.3 Implied Supporting Tasks

· The contractor will attend technical issue and status meeting(s) and may be required to provide information or upgrades via digital media.

· Daily, maintenance, and documentation tasks: Each day, the onsite contractor shall be required to perform daily engagement and maintenance tasks. Examples of duties within these categories are listed below. Each contractor is required to create and/or augment documentation that will aid others in the performance of repetitive or complex functions, through the creation of standard operating procedures or specific directions. In support of these items, the contractor shall possess adept skills in organization, written and verbal communication, critical thinking, accountability, and personal leadership.

· Example of Daily tasks: consumer interaction, requirements collection, general research, change management ticket entries, meeting attendance, etc.

· Example of Maintenance tasks: throughout the day, checking on operational status of servers, applications, and various pages to ensure they are running correctly.

· Example of Documentation tasks: step by step procedure for restarting the web server, changes in login procedures for the geodatabase, or build an application security plan for new geo-web dissemination apps.

Services shall be performed at Government facilities. The contractor performance may be at any location of the Marine Corps Intelligence Activity. Currently identified as follows:

Program Management Plan: The contractor shall provide an updated PMP at the kickoff meeting. The contractor shall make any appropriate modifications and obtain acceptance of the PMP by the COR within 60 days after contract award. The contractor shall review and update their PMP during the performance of this contract. Thereafter, the PMP shall be reviewed, updated, and submitted annually, or as changes occur, for acceptance by the Government.

The PMP shall demonstrate the contractor’s approach to effectively manage all efforts under the PWS, including on-site coordination with government staff; security matters, management of subcontractors; work breakdown structure execution and reconciliation; staffing and retention; and other aspects of the approach that convey their management solution. The management approach must demonstrate suitable contracting lines of communication and show the relative position of the Program / Contract Manager in the parent organization, as well as detailing the Program Manager's responsibilities, authority, and the company's understanding of, and ability to comply with contract provisions. Roles of contractor staff at the cited locations should also be addressed, including authorities and responsibilities within the scope of contract performance.

Risk Management Plan: Risk management is a joint responsibility of the contractor and the government. The contractor shall provide a risk management plan in accordance with DoD Acquisition standards on how they intend to manage the risks associated with the program. The risk management plan shall address strategies to identify, assess, manage, analyze, report, and communicate risk information (cost, schedule, technical, etc.) on projects and operations.

The contractor shall propose how they plan to mitigate and manage risk and report risk elements and how they will be detected. Risk elements include anything that may impact the overall performance of the program, including but not limited to, cost/price, schedule, technical issues, staffing, external dependencies, supportability, and maintainability and shall be characterized in terms of likelihood of occurrence and impact to overall program.

Risk issues must also be identified in the monthly report to include mitigation activities taken or to be taken. To mitigate risks, the contractor shall discuss overall program status with the COR monthly. All risks intended for mitigation and any others that are on the critical path and their status against the mitigation strategy should be summarized and discussed.

Test and Evaluation Plan: The contractor shall provide and ensure testing procedures for implemented systems meets or exceeds all requirements and specifications identified in the relevant tasks. The review shall focus on test plans and procedures for evaluation, integration, and acceptance. The contractor shall document all component, integration and system testing results. The tests shall measure the accuracy, accountability and reliability of systems and components to ensure correct and complete compatibility to the requirements to establish the system functional baseline. The contractor may be required to provide the following tests:

1. Version Testing

1. Acceptance Testing

1. Assist with Independent Verification and Validation (IV&V)

Monthly Project Status Report: The contractor (Project Manager) shall provide to the COR, on or before the tenth day of each month, a Monthly Project Status Report. The contractor shall provide monthly status reports in Microsoft Word and Excel format outlining the following:

· Overall project status

· Task completions

· Any research findings and risk issues

· Schedule of task completion forecast.

· Condensed meeting recap of past meetings and teleconferences

MCIA must authorize the acceptance of these reports to include scheduled, completed, and outstanding tasks. This report should also include expenditures of billable hours by task and define any problems or constraints associated with the performance of work defined in this PWS.

Weekly Status: The on-site representatives will combine inputs and provide the COR and technical lead a weekly email of summarized project and administrative notes. Examples include:

· Interactions with internal or external personnel

· Projects worked.

· Upcoming leave or training

Facility Clearance: The contractor shall have an active final Top Secret Facility Clearance (access to COMSEC and NATO ) without any Special Limitations that restrict access. There will be no exceptions to this requirement. This will be a criteria of the resulting solictiation and will be required to be demonstrated within quote submission. For this RFI notice, we are just informing interested sources now, as those who do not currently posssess such will not meet the technical criteria and therefore not eligible for award.

Security Clearance: The Contractor shall be responsible for ensuring all contract personnel are U.S. citizens and possess an in-scope (per current DoD 6-year reinvestigation requirement), favorable, Single Scope Background Investigation (SSBI) / T5 investigation (to include SBPR, PPR or T5R), or currently enrolled in the DoD Continuous Evaluation (CE) / Continuous Vetting (CV) program, adjudicated for Sensitive Compartmented Information (SCI) eligibility by the DoD Central Adjudication Facility (DoD CAF) without conditions, exceptions, or waivers at the time of award and prior to performance under this contract.

All Contractors are subject to random Counterintelligence Scope Polygraph (CSP) examinations as part of the Director of Intelligence's Continuous Evaluation Program.

The Contractor shall ensure it, and any subcontractors have completed all DD Form 254 requirements prior to commencing any work under this contract.

For any contractor personnel conducting Intelligence or Intelligence-related activities or supporting those efforts under Department of Defense authorities shall report any Questionable Intelligence Activity (QIA) or Significant or Highly Sensitive Matter (S/HSM) to the MCIA Intelligence Oversight Manager (IOM) or Senior Intelligence Officer (SIO).

Subcontracting: Before any subcontracting can take place, approval from the MCIA SSO is required. DD Form 254 is required for all subcontractors.

Questionable Intelligence Activity (QOIA): Any Intelligence or Intelligence-related activity when there is a reason to believe such activity may be unlawful or contrary to an Executive Order, Presidential Directive, Intelligence Community Directive, or applicable Department of Defense policy governing that activity.

Significant or Highly Sensitive Matter (S/HSM): An Intelligence or Intelligence-related activity (regardless of whether the Intelligence or Intelligence-related activity is unlawful or contrary to an Executive Order, Presidential Directive, Intelligence Community Directive, or applicable Department of Defense policy), or serious criminal activity by Intelligence personnel, that could impugn the reputation for integrity of the Intelligence Community, or otherwise call into question the propriety of Intelligence activities. Such matters might involve actual or potential Congressional Inquiries or investigations, Adverse Media Coverage, Impact on Foreign Relations or Foreign Partners, or Systemic Compromise, loss, or unauthorized disclosure of protected information.

Configuration and Change Management: The tasks listed in this requirement support geospatial systems that fall under IT protocols for the management of IT changes. In support of all tasks, the contractor shall follow MCIA’s existing Configuration and Investment Management System (CIMS) guidelines for patching, upgrades, and modifications to all software used as part of the contract. The contractor shall submit CIMS requests for all developmental changes and provide detailed plans to support security protocols, risk mitigation, and information assurance. Instruction and documentation will be provided to the contractor once onsite.

Cybersecurity Certification Requirement: On-site contractors are considered part of MCIA’s Cybersecurity workforce due to the specialized system access required to fulfill their duties. In accordance with the DOD Cybersecurity Workforce Framework (DCWF), all onsite contractors at MCIA must maintain DCWF certification and/or education requirements while performing their tasks. Access to servers or application management is strictly prohibited without this qualification. For more details on the certification requirements under the DCWF, please visit: DCWF Information. MCIA is also required to comply with Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIG’s). Familiarity with implementing these protocols on GIS, web servers, and database systems is highly desirable.

Presentation Support: The contractor shall provide support for training and education briefings and demonstrations of MCIA GIS Production and Dissemination systems to Command Staff. The support shall include preparation of handouts, manuals, or other informational/marketing materials. All requests from the Government for support will be coordinated with the program manager.

Integration Analysis Support: The contractor shall assist with program planning and review of alternatives related to integration efforts of other applications/systems with MCIA GIS Production and Dissemination systems including recommendations for architectural or design alternatives, or use of COTS products/components. The contractor shall assist with establishing criteria for evaluation of alternatives, identification of alternative solutions, selection methods for evaluating alternatives, and evaluation of alternative solutions using the established criteria and methods. Results of the evaluations shall be presented to the COR prior to undertaking any enhancement or procurement actions. The contractor shall ensure that each effort provides interface to existing GSS components and adheres to current Command software standards.

Knowledge Management Resource: The contractor shall make use of an advanced knowledge resource that allows for storage and research into software and programmatic issues encountered throughout the community relating to the installation and application of the primary software. The knowledge resource must be robust and showcase support or assistance in discussing, tracking, and resolving complex problems.

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