RFI_HR Staffing Support_v1_9.8.25 (002).pdf
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This Sources Sought/Request for Information (RFI) is from the Department of Homeland Security/United States Secret Service seeking human resources staffing support services. The contract will be a labor hours contract with a 12-month base period and four 12-month option periods, targeting NAICS code 541612 (Human Resources Consulting Services). The Office of Human Resources requires a total of 69 personnel to support multiple professional and technical areas, including specialized roles such as HR Specialists (Staffing, Benefits, Policy, Accountability), Classification Specialists, Management Analysts, and Personnel Security specialists.
Interested parties must submit an 8-page capabilities statement by September 19, 2025, at 2:00 PM electronically to Willie Bethune and Shauntynee Penix. The statement must demonstrate recent (within 5 years) experience with federal agencies, years of experience, and education levels. Small businesses are encouraged to apply and can include large business partners under a teaming arrangement, with the requirement that at least 50% of contract performance costs be expended on the small business's own employees. Contractors must be U.S. citizens and will undergo a DHS Public Trust background investigation before working in Secret Service facilities or on their information technology systems.
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SOURCES SOUGHT/REQUEST FOR INFORMATION (RFI)
DEPARTMENT OF HOMELAND SECURITY/UNITED STATES SECRET SERVICE
OFFICE OF HUMAN RESOURCES/HUMAN RESOURCES STAFFING SUPPORT
This notice constitutes a Request for Information (RFI) Pursuant to Federal Acquisition Regulation (FAR) Part 15.201 for the purpose of determining the capability of sources in the marketplace for a contemplated effort for the Human Resources Staffing Support Services requirement. This RFI is for procurement planning purposes only for eventual award and shall not be construed as a request for proposals/quotes, solicitation, or commitment on the part of the Government to issue any future solicitation or award. The Government will not reimburse any costs associated with the development and submission of materials in response to this request.
The contemplated effort would be a labor hours contract with a 12-month base period and four 12-month option periods. The North American Industry Classification System (NAICS) code for this requirement is 541612 – Human Resources Consulting Services.
The Office of Human Resources (HUM) is solely responsible for providing the full spectrum of human resources functions for the United States Secret Service (USSS) which includes but not limited to, staffing, classification, employee relations, workforce planning, policy, payroll and benefits administration. HUM is soliciting contracting services to leverage across USSS directorates for key personnel that have extensive experience supporting the federal government.
The contractor shall provide a total of sixty-nine (69) personnel to support multiple professional and technical areas for various offices within the United States Secret Service with capability to provide a surge of personnel as required by respective USSS program offices.
Contractors shall work regular business hours on a full-time basis. Contractors shall be available to work on sliding shifts between the hours of 7:30 am and 6:30 pm, Monday through Friday. The hours shall be based on 1920 hours per year.
The contractor, their employees, and sub-contractors shall be citizens of the United States. This is an unclassified contract. The contractor is responsible for ensuring that all employees supporting USSS contracts are compliant with USSS security requirements. Contractor’s will undergo a DHS Public Trust background by the USSS before the contractor employee may perform any work within USSS controlled facilities or on USSS information technology systems. The contractor shall present contractor employees for hire that have favorably completed a background investigation that meets or exceeds the level required for the position they will fill. Contract employees may undergo additional background investigation checks as needed to ensure Fitness and Suitability is maintained throughout their support to USSS.
The Responses shall be required to provide full capability to support the USSS functional responsibilities for the following labor categories and positions:
Human Resources Specialist (Staffing)
The Contractor shall provide a total of forty-eight (48) key personnel that is Delegate Examining (DE) certified with 7-10 years of experience working as an HR Staffing Specialist.
Classification Specialist
The Contractor shall provide a total of eight (8) key personnel with 5to 10 years of experience working as a Classification Specialist.
Management Analyst (Classification)
The Contractor shall provide a total of two (2) key personnel with 5 to10 years of experience working as a Management Analyst (Manpower).
Human Resources Specialist (Benefits and Pay Roll)
The contractor shall provide a total of three (3) Human Resource Specialist with 5 to 8 years of experience.
Management Analyst (Executive Resources)
The Contractor shall provide a total of one (1) key personnel with 5to10 years of experience.
Human Resources Specialist (Accountability)
The Contractor shall provide a total of two (2) key personnel that is DE Certified and has HR Program Auditing experience.
Human Resources Specialist (Policy)
The Contractor shall provide a total of two (2) key personnel with 7-10 years of experience.
Personnel Security Experience:
The contractor shall provide a total of three (3) key personnel to include; one (1) security specialist, and two (2) personnel security specialists with one (1) of the two (2) being designated by the contractor as the lead for the shift.
• Security Specialist (1-Personnel) o The one (1) staff with security specialist experience must have a minimum of four
(4) years of security experience in order to perform general administrative control, monitoring, and access of employees, contractors, detailees, and task force officers to Secret Service facilities; and the issuance of PIV cards, building passes, and credentials.
• Personnel Security Specialist (1-Personnel)
• Team Lead – Personnel Security Specialist (1-Personnel) o The two (2) staff with personnel security experience must have a minimum of four
(4) years of personnel security experience in order to perform general personnel security case management; assemble personnel security case files, and recommend cases for final adjudication. In addition, the personnel security specialist designated as the lead must have at least one (1) year of supervisory experience.
Responses must show demonstrated, recent, relevant experience (within the last 5 years) for the range of labor categories/positions to include the following:
1. What other Federal agencies has the Contractor partnered with (including references)
2. Years of experience
3. Highest education level completed
If demonstrating any of the aforementioned requires reference to specific contracts, indicate those contract numbers respective to each capability example described, to include a point of contact for each referenced contract. Should there be teaming, or subcontracting arrangements referenced, identification of specific contract numbers will be required for those arrangements as well. If the demonstrated services were performed for a private vendor, please also provide for such requirements a verifying reference.
All interested parties are invited to submit a capabilities statement, which shall not exceed eight
(8) total pages and no smaller than 12-point Times New Roman font in providing information relevant to the ability of your firm to successfully execute the work described in this notice.
The capability statement should demonstrate understanding, capability, approach, qualification, and past experience in meeting the work requirements identified in this notice. Finally, interested firms should identify challenges and risks associated with meeting the requirements of this notice and how the organization would minimize those risks. The Government will review the capability statement to determine if the interested firm can satisfy the requirements based on its demonstrated understanding, capability, approach, qualification, and past experience in each of the areas in this notice. Please note that a small business concern may submit a capability statement that includes the expertise of large business partner companies under a teaming arrangement. If a teaming arrangement is contemplated, then the response to this source sought must clearly discuss the areas of this notice that the small business firm intends to perform and the specific areas that the large business teaming partner intends to perform. Please note that at least 50 percent of the cost of contract performance incurred for personnel shall be expended for employees of the concern, and/or shall perform work for at least 50 percent of the cost of manufacturing the supplies, not including the cost of materials. pursuant to the FAR clause at 52.219-14 entitled “Limitations on Subcontracting (MAR 2020)”.
In furnishing the requested information, please include the following as part of the submission:
1. Name of the Organization
2. Address of the Organization
3. Telephone/Fax Number, Address, and Email address for the primary point of contact for Capabilities Statement
4. CAGE Code and UEI Number for the Organization5. Small business standing (i.e. large or small business)
6. If a Small Business, indicate Small Business Type(s) (e.g., Small Business, Woman-Owned Small Business, Economically Disadvantaged Woman-Owned Small Business, Small Disadvantaged Business, 8(a) Certified, HUBZone Certified, Veteran Owned Small Business, and/or Service-Disabled Veteran-Owned Small Business)
7. If your organization holds any schedule (GSA, SBA 8a Program, or etc.)
8. A description of your organization’s capability to meet the requirements stated above
9. A summary of your organization’s history relative to similar requirements As much as possible, it is preferred that capability statements be nonproprietary. However, capability statements with company-sensitive data and concepts will be accepted, and the Government will respect restricted data markings. Responders are expected to appropriately mark their submissions that contain proprietary information; receipt of classified materials is not anticipated.
All responses shall be submitted electronically, via email, no later than September 19, 2025, at 2:00 PM, to the points of contacts listed below. Only attach MS Word/Excel compatible files or Adobe Acrobat PDF files in electronic correspondence.
Points of Contact
Contract Specialist: Willie Bethune at Willie.Bethune@usss.dhs.gov
Contracting Officer: Shauntynee Penix at Shauntynee.Penix@usss.dhs.gov mailto:Willie.Bethune@usss.dhs.gov mailto:Shauntynee.Penix@usss.dhs.gov
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