RFI 70SBUR26I00000019 Instructions and Questions.docx
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- 70SBUR26I00000019
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This is a Request for Information (RFI) issued by the U.S. Department of Homeland Security's Citizenship and Immigration Services (USCIS) Office of Security and Integrity seeking market research on Online Privacy and Protection Program (OP3) doxxing protection services. The RFI is numbered 70SBUR26I00000019 and falls under NAICS Code 541990 (Other Professional, Scientific, and Technical Services) with PSC Code R499. The contracting point of contact is Yamitza Ortiz, Contract Specialist, at the USCIS Contracting Office in Williston, Vermont. Vendors must submit written responses no later than 10 AM Eastern Time on June 24, 2026, not to exceed 10 pages total.
USCIS seeks a vendor to provide comprehensive doxxing protection services including digital forensic searches of the public web, dark web, and social platforms to identify threats and malicious information. The vendor must safeguard approximately 22,000 USCIS employees and their families by removing personally identifiable information (PII) from the internet and providing continuous monitoring for one year from service activation. The RFI requests vendor responses addressing experience with government agencies, availability of identity protection and restoration services, reporting capabilities, pricing models and scalability, incident response times, PII identification and removal capabilities across multiple platforms and regions, compliance with federal privacy and security requirements, administrative and technical safeguards, personnel training and support, service limitations, company size classification per Small Business Administration standards, and availability through existing USCIS contract vehicles.
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Other files
| File | Type | Posted |
|---|---|---|
| RFI 70SBUR26I00000019 DRAFT PWS.pdf |
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Text version
USCIS RFI 70SBUR26I00000019
Request for Information Office of Security and Integrity NAICS Code: 541990 PSC Code (if known) : R499 Contracting Point of Contact Yamitza Ortiz, Contract Specialist – Yamitza.M.Ortiz@uscis.dhs.gov Department of Homeland Security, Citizenship & Immigration Services, USCIS Contracting Office, 124 Leroy Road, Williston, VT 05495, UNITED STATES Description USCIS Office of Security and Integrity has a need for Online Privacy and Protection Program (OP3) Doxxing services, including digital forensic searches of the web, dark web, and social platforms to identify potentially nefarious information or threats. USCIS is seeking a vendor which will safeguard the security of USCIS employees and their families by removing PII from the internet and providing continuous monitoring.
Services must support all USCIS staff (approximately 22,000 employees), with scalability as needs develop. The awarded vendor shall provide all necessary personnel, supervision, management, equipment, materials, and services (except government-furnished information) to support USCIS’s mission to protect employees from internet-based threats.
Coverage shall be continuous for one year from the date the service is activated for each impacted individual.
Vendors are asked to provide written responses regarding the availability and capability of the enclosed draft Performance Work Statement, as well as to recommend the most suitable contract type and CLIN structure, no later than 10 AM Eastern Time on 06/24/2026. Responses shall not exceed 10 pages total.
In addition, vendors are asked to provide responses to the following:
1. Have you provided doxxing protection services to government agencies or similar organizations? If so, please describe your experience.
1. Do you also offer identity protection and/or identity restoration services in addition to doxing protection? If so, please describe these services in detail.
1. What reporting capabilities do you offer for tracking incidents, remediation actions, and overall effectiveness?
1. What pricing models do you offer (subscription, per incident, etc.) and what is the scalability of your service?
1. What is your typical response time for detection and remediation of doxxing incidents?
1. What are your capabilities for identification and removal of PII from open web, deep and dark web, social media, and non-US websites and social media platforms, and what types of PII does that include?
1. How do you ensure compliance with federal privacy and security requirements?
1. What administrative, technical, and physical safeguards do you employ to protect sensitive information?
1. What training or support do you provide to affected personnel?
1. What are the limitations or exclusions of your services?
1. What is the size standard of your company, in accordance with the U.S. Small Business Administration Size Standards and the North American Industry Classification System (NAICS) Primary and Secondary Codes, identified on page 1 of this notice?
a. Other than Small
b. Small
c. If small, what Socio-Economic category
1. Is your company’s proposed solution available on any contract vehicles for USCIS’s utilization; if so which one(s)?
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