RFI 101-HCC2026-01 Addendum 1 - Vendor Questions and Responses.pdf

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Attached to
Bookstore Management Services
Solicitation number
101-101-HCC2026-01
Issued by
Harnett County, North Carolina

About this file

This document is an Addendum #1 for a Bookstore Management Services contract (Solicitation #101-HCC2026-01), containing responses to vendor questions from a higher education institution. The document reveals the institution is seeking a bookstore management services provider, with the current bookstore operated by a third party since July 2018. Key details include the institution having a single brick-and-mortar campus bookstore with online ordering capabilities, serving 1,122 annual Curriculum Full-Time Equivalent (FTE) students, with 31.8% of students being dual-enrolled.

The institution provided estimated bookstore sales data from 2021-2025, showing fluctuating total sales ranging from $283,000 to $407,000 annually, with digital sales growing from $23,000 to $53,000 during that period. The institution appears open to exploring digital access programs for course materials and is seeking a new bookstore management services vendor. Their student body takes an average of 2 courses per term, and they currently have no plans to relocate or modify the bookstore's physical footprint. The vendor responses indicate limited historical sales breakdown information is available due to the third-party management arrangement, which may impact potential vendor proposals.

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101-HCC2026-01 – Bookstore Management Services Addendum #1 –Responses to vendor questions Questions from Vendors

1. Are you open to a digital access program where you put the text costs on the student bill - can be flat fee or variable pricing? (All of our other NC customers do flat fee). Do you have a preference on flat fee vs variable pricing?

We are open to learning more information about the program.

2. What percentage of your total student FTE is dual credit/dual enrollment students and how many classes do they take per term on average?

31.8% of our students were dual-enrolled during the 2024-25 academic year.

They take 2 courses per term on average.

3. Do you have any short term plans to move the bookstore or decrease (or increase) the footprint? What is its general condition?

We do not have any short term plans to move the bookstore. The bookstore is currently in good condition.

4. Can you share the last three years of store sales broken down by category? We ask because it helps us to know if you are you expecting us to give you any sort of offer that includes commission percentages, signing bonuses, facility investments, scholarships or will this, instead, be part of an RFP?

Our bookstore has been operated by a third party since July 2018. Since we do not own the bookstore, we are unable to provide a breakdown of sales. We estimate the total sales to be as follows:

• 21-22 $407,000.00 in sales and $23,000.00 in digital sales

• 22-23 $368,000.00 in sales and $32,000.00 in digital sales

• 23-24 $283,000.00 in sales and $36,000.00 in digital sales

• 24-25 $340,000.00 in sales and $53,000.00 in digital sales

5. Do you know your course materials breakdown:

• % of classes with adoptions?

• How much is eBook/print/courseware?

• Use of OER?

Our bookstore has been operated by a third party since July 2018. Since we do not own the bookstore, we do not have access to these numbers.

6. Please provide Bookstore Sales broken out by merchandise category (New Text, Used Text, Digital, Apparel, Supplies, etc…) for the three (3) most recent complete years.

Our bookstore has been operated by a third party since July 2018. Since we do not own the bookstore, we are unable to provide a breakdown of sales. We estimate the total sales to be as follows:

• 21-22 $407,000.00 in sales and $23,000.00 in digital sales

• 22-23 $368,000.00 in sales and $32,000.00 in digital sales

• 23-24 $283,000.00 in sales and $36,000.00 in digital sales

• 24-25 $340,000.00 in sales and $53,000.00 in digital sales

101-HCC2026-01 – Bookstore Management Services Addendum #1 –Responses to vendor questions Questions from Vendors

7. Please provide Total Credit Hours for the most recent full academic year.

We do not track total credit hours because we use our FTE for funding purposes.

Here are our updated FTE numbers for last year:

Summer-100 Fall-536 Spring-486 Annual total-1,122 Curriculum FTE

8. Please confirm your bookstore operation is for one single brick & mortar store, (or do you currently operate any satellite physical store locations?).

We currently have one brick-and-mortar store on campus, and students are able to order online.

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