RFB-IS-27200045 Appendix A.pdf

This Appendix A document pertains to a multi-year software maintenance contract for Veeam in California. The solicitation seeks maintenance and support services for Veeam backup and recovery software solutions. The contract is structured as a multi-year agreement with renewal options available to extend the term beyond the initial period. Specific response deadlines, submission requirements, and award timelines are outlined within the appendix to guide potential bidders through the procurement process.

The document establishes pricing terms and evaluation criteria for vendors proposing Veeam maintenance services. The appendix details the technical specifications, service level requirements, and performance metrics that successful contractors must meet. Any incumbent vendor information, current system environment details, and funding sources allocated for this software maintenance initiative are specified to provide bidders with comprehensive procurement context. Additional specifications regarding contract administration, compliance requirements, and renewal procedures are included to ensure clarity on vendor obligations and state procurement expectations.