Revised Draft_Centralized Contingency Programs_PWS (19March2024) - Changes acceptedV15 (GFP Removed).docx

PERFORMANCE WORK STATEMENT (PWS)

(Includes associated Performance Requirements Summary (PRS)

US Army Medical Materiel Agency (USAMMA), Force Projection Directorate (FPD) Requirements

Part 1 General Information

1. General: The contractor shall provide all personnel and management necessary to support US Army Medical Materiel Agency (USAMMA) as defined in this Performance Work Statement (PWS). This PWS is a statement of the technical, functional, and performance characteristics of the work to be performed. This PWS identifies essential functions to be performed and performance factors, including the location of the work, the units of work, the quantity of work units, and the standards and timelines of the work units. It serves as the scope of work and is the basis for all work to be performed.

1.1 Description of Services/Introduction: The Contractor will provide Program Management Support to ensure that the tasks are performed efficiently, accurately, on time, and in compliance with the PWS requirements. The Contractor shall provide Management Analysis Support Services to assist in the management of Army Supply Class VIII (SC VIII) Care of Supplies in Storage (COSIS) of Sets, Kits, and Outfits (SKOs), Medical Logistics Support Team (MLST) functions as outlined in this PWS and set building process in support of building Medical Materiel and Medical Equipment Sets. The Contractor shall also provide General Management Professional Services in support of USAMMA Force Projection Directorate as outlined in this PWS.

1.2 Background: USAMMA provides Medical Materiel Support to all Army Components facilitating optimal healthcare and worldwide medical readiness through Army Prepositioned Sites (APS), Unit Deployment Packages (UDP), Medical Materiel Readiness Program (MMRP), Foreign Military Sales (FMS); and Medical Chemical Defense Materiel (MCDM), the management of on-hand medical materiel inventory, and the provision of technical assistance for medical materiel sustainment operations.

The USAMMA Force Projection Directorate (FPD) provides strategic planning, execution and centralized management of Class VIII contingency materiel as directed by the Headquarters, Department of the Army (HQDA) and the Office of the OTSG under the MMRP and UDP to ensure sufficient medical operating capability and certain follow-on requirements across the globe as needed by the Combatant Commander (COCOMs.)

USAMMA is the largest Department of Defense (DoD) medical materiel agency designed to protect and preserve the lives of Warfighters. USAMMA procures, assembles, stores, and pre-positions medical devices, materiel, and equipment at APS sites that enhances readiness through pre-positioned medical materiel to ensure the highest quality medical care is available for the US Army and DoD and maximizing survival of medical casualties on the battlefield. USAMMA requires Contractor support to augment its core skills and technologies, which center on conducting life cycle management for commercial and non-developmental items, sustaining, and modernizing the medical force, supporting exercises and contingency operations, and promoting medical logistics information and knowledge. Successful efforts to sustain the force require avenues for the early detection and resolution of medical logistics problems and issues affecting unit and materiel readiness.

USAMMA FPD manages the ordering, packaging and storage of medical materiel and equipment in various APS sites around the globe to issue to deploying units for exercise or real-world missions, procures and maintains UDPs at various locations, purchases and reconstitutes sustainment materiel as necessary that provides material and equipment for medical entities to provide necessary care of battlefield injuries.

1.2.1. Army Prepositioned Stock (APS): The traditional methods of locating sustainment stocks in Theater Reserve sites under local or theater-commander control are no longer consistent with supporting the dynamics of a rapidly changing world with constrained resources, nor is it keeping with current policy objectives. The Army has become a much smaller, predominantly Continental United States (CONUS)-based force. The Army’s Strategic Mobility Program, when fully implemented, will greatly expand the Army’s ability to quickly move personnel and equipment to potential contingencies throughout the world. Forward presence will be achieved through minimum Outside Continental United States (OCONUS) stationing, with increased reliance on unit rotations and exercise deployments to provide stability in dynamic regions. To accomplish this objective, a balance of airlift, sealift, and sustainment (pre-positioned equipment and supplies) is needed to provide the ability to project forces worldwide and sustain those forces during a contingency.

APS CL VIII is managed by USAMMA. AMLC is USAMMA’s higher headquarters. AMLC reports to CECOM who reports to AMC.

The APS program encompasses prepositioned Brigade/Unit Sets, Operational Projects, Activity Sets, and AWRS stocks.

(a) Brigade/Unit Sets are documented as unmanned Table of organization and equipment (TO&E) Units. They have a Unit Identification Code (UIC), and AMC does the Unit Status Report (USR) on these units since the LINs within the Brigade/Unit Sets are under AMC management.

(b) Operational projects are materiel above the normal TO&E that provide the ACOM, ASCC and the combat unit commander a way to identify additional materiel authorized for a specific mission. Operational projects are used to support operations, contingencies, and war plans. These projects are approved via Memorandums of Approval from the Department of the Army (DA) G-43 with the item detail listed on a DA 4145.

(c) Army War Reserve Sustainment (AWRS) line-item stocks are to resupply a unit after they have consumed their unit basic load. USAMMA develops an AWRS requirement based upon the Time-Phased Force Deployment Data (TFPDD) or Force File.

As the SC VIII APS Program Manager, the USAMMA maintains all accountable records on the enterprise systems, Global Combat Support System-Army (GCSS-A) and conducts daily management of the APS set components in the Theater Enterprise-Wide Logistics System Assemblage Management (TEWLS AM) module. (For additional information refer to Army Regulation (AR) 710-1, Chapter 6)

1.2.2. Unit Deployment Packages (UDP):

To support this DoD mission, the USAMMA developed the Centrally Managed Medical P&D Materiel Program that now provides Early Deploying (ED), EAB medical units, deploying from CONUS home stations with their basic load of medical P&D materiel with a shelf life of 60 months and less. Strategies for providing this materiel include acquiring and positioning medical materiel at various CONUS locations and utilizing multiple Prime Vendor (PV) acquisition tools for specific NSN items. Based on the Time Phased Force Deployment List (TPFDL) and projected funding, USAMMA develops UDP requirements by P&D NSNs in unit assemblages (UA) for generic ED EAB medical units through day 31. The term “Unit Deployment Package” is a term coined within the Centrally Managed Medical P&D Materiel Program that represents a unit’s basic load of medical P&D materiel.

A UDP consists of medical and non-medical potency and dated materiel with Medical Unit Assemblage Group Codes (MUAG) 1, 4-9, A, B, D, E, G-I, and N and a shelf-life code (SLC) of less than 60 months (Type I NSNs SLC A-H, J-N, P-S and Type II NSNs SLC 1-9). Active Component (AC), Reserve Component (RC), and National Guard (NG) ED EAB units will receive Type I and II medical and non-medical UDP items (MUAG 1) with a shelf life of 60 months or less based on the initial 31-day declared contingency TPFDL requirement.

The Centrally Managed P&D Materiel Program does not provide support kits for authorized UA equipment. Medical P&D support kit components are now recognized components of the UA and are included as components of UDPs. The USAMMA recognizes the difficulty of identifying each piece of equipment and consumables/reagents required for such equipment as all EAB medical units have not undergone equipment modernizations. ED EAB medical units should “scrub” their equipment list and identify unit-specific medical equipment reagents and consumables. Unit personnel can also access the Consumable/Support Item report, which provides a medical equipment list and associated NSNs, via the USAMMA website.

In the event of contingency deployments, the UDP program gives USAMMA the ability to “push” UDPs to ED EAB medical units at home station or other designated location. UDP quantities are based on the same unit “Days of Supply” (DOS) schedule as the UA the unit is authorized. The USAMMA Army War Reserve Sustainment (AWRS) stocks program, in conjunction with Theater Logistics Army Medical Materiel (TLAMM) operations, will support and maintain the medical requirements of deployed units after initial issue of a UDP.

While the Centrally Managed Medical P&D Materiel Program will provide materiel to those EAB medical units deploying on or before day 31 of a declared contingency, units must keep in mind that the TPFDL is a flexible and fluctuating schedule. Should a unit with an initial deployment date sooner than day 31 suddenly find itself deploying beyond day 31, that unit will be deleted from USAMMA’s list of units scheduled to receive a UDP. Therefore, units must plan appropriately.

This service contract will fully support the USAMMA mission in planning, synchronizing, and providing medical logistics for health service support to the force conducting joint and full spectrum operations.

1.2.3 Medical Materiel Readiness Program (MMRP) Forward Support, Herlong, CA:

MMRP is an OTSG program that is planned and centrally managed by USAMMA to improve support to the Warfighter. This initiative began in 2007 as part of the AMEDD Investment Strategy (AIS) to support the AFORGEN Model. The program was designed to ensure MMRP CSHs were maintained in a maximum state of readiness as part of the entire life cycle management. Many lessons learned from the APS and other centralized programs allowed this program to maintain a distinctive advantage in management of the selected hospitals and to maximize resource efficiency.

As of March 2024, there are four hospital centers in MMRP. MMRP is the deliberate process to reduce unit-owned equipment while increasing the unit leased concept through proven business processes with established centrally managed medical equipping programs. This program leverages best business practices of the Army/OTSG Class VIII strategic centrally managed programs such as Army Prepositioned Stocks (APS) and MMRP.

1.2.4 Foreign Military Sales (FMS), Fort Detrick, MD: USAMMA, FPD serves as the command case manager for FMS and is the sole Army contact for the sale of complex, service-unique medical materiel.

The mission of USAMMA, FPD is to administer the FMS portion of the Security Assistance Program for Class VIII medical materiel and/or supplies, defense articles, services, training, disaster relief efforts, and humanitarian assistance. FMS is a non-appropriated component of the Security Assistance Program, which is authorized by the Arms Export Control Act.

Security Assistance is a group of six programs authorized by the Foreign Assistance Act of 1961 and the Army Export Control Act of 1976, as well as other related statues by the United States and provides defense articles, military training, and other defense related services, by grant, loan, credit, or cash sales in furtherance of national policies and objectives.

FPD interfaces with foreign governments, security assistance organizations and other U.S. Government agencies to define the requirements, offer technical and logistical expertise, provide clinical engineers to survey facilities and existing equipment, designing, and making recommendations based upon the type and number of facilities, patient capability, and location.

The FPD develops, coordinates, and monitors formal Letters of Offer and Acceptance (LOA), which are contractually binding agreements between the United States Government (USG) and a foreign government. Additionally, the FPD provides:

(a) Price and Availability (P&A): Develops P&A data, which is provided to a foreign government for planning purposes only and reflects estimated costs and projected availability of defense articles and services.

(b) Research and Product Integration: As part of the total package approach, advises FMS customers on product design, capabilities and compatibility with other USG equipment, installation, maintenance, and repair parts.

(c) Case Management Reviews: Performs case management reviews to ensure compliance with contract terms, financial commitments, long lead times and customer satisfaction. Represents the Command by participating in Program Management Reviews (PMRs), Financial Management Reviews (FMR) and Security Assistance Reviews (SARs) and Synchronization Conferences.

(d) Related Activities: Provides policy and procedural guidance and coordinates the actions related to requests for disaster relief and/or humanitarian assistance.

1.2.5 Medical Chemical Defense Materiel (MCDM) Ft Detrick, MD: The US Army Office of The Surgeon General (OTSG) sustains the initial issue inventory of consumable medical Chemical Biological Radiological Nuclear (CBRN) materiel countermeasures for all Army forces, to include the Military Working Dogs (MWD) that deploy in support of geographic Combatant Commands theater-strategic and operational requirements. These countermeasures provide the individual Soldier with the capability to give self-aid or buddy aid to treat injuries resulting from CBRN warfare agents. The OTSG also sustains the initial issue of Potency & Dated (P&D) CBRN items for the Medical Equipment Set (MES) Chemical Agent, Patient Treatment & Decontamination [Line-Item Number (LIN) M25865 and initial issue of MES Chemical Patient Protective Wrap Line-Item Number (LIN) M23673]. These CBRN warfare agents provide deploying medical units with the capability to treat and protect chemical casualties.

The USAMMA was designated by the OTSG to execute the program and act as the Army Program Manager for the Initial Issue MCDM for individual Soldiers/MWDs and the P&D MCDM for the MES, Chemical Agent Patient Treatment. The USAMMA is responsible for the acquisition, storage, and overall accountability of Army-owned initial issue MCDM stock. USAMMA tracks materiel stockpiles by lot number, expiration date, and shelf life and provides this information to OTSG for budgeting, replacement of the materiel and readiness.

1.3 Scope: This is a non-personal service(s) contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. The non-personal service(s) shall be accomplished as outlined in the PWS. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary to perform services as described in the PWS and associated contract documents, except for those items specified in Part 3 Government Property and Services. The Contractor shall perform to the standards and acceptable quality levels identified in this PWS and associated contract documents.

1.4 Objectives: This award provides AMLC/USAMMA with Basic Services in support of six (6) overarching tasks necessary to achieve the Force Projection Directorate strategic mission. The six (6) overarching tasks are:

(a) Program Management Support Services

(b) General Logistics Management Services

(c) Medical Logistics Support Team and Analysis Support Services

(d) Procurement Support Services

(e) Surge Support Services

(f) Logistics Analysis Services in Support of FMS.

The Basic Services and the six (6) tasks support procurement and logistics analysis for the APS, UDP, MMRP, FMS and MCDM, which are necessary to facilitate full program coordination, execution, and oversight across all USAMMA’s mission areas. This effort allows for structuring and alignment of medical equipment and materiel in the deployed environment to maintain the high standard of care for our Warfighters.

1.4.1 Program Management Support Services: The contractor shall contribute to the efficient and effective operation of assigned programs. Services may be used at all organizational levels to help managers achieve maximum effectiveness and economical in their operations. The contractor shall contribute to the development and management of an operational plan containing essential program/project planning information for use by executive management, analyzing program/project progress, identifying, and resolving issues, accounting for resources, and reporting. This area also includes planning, impact assessments, as well as providing administrative, and management planning support for analyzing, developing, and consolidating man hour utilization to receive, stock, and package ordered material into designated APS, UDP, MMRP, FMS, and MCDM programs.

1.4.2 General Logistics Management Services: The contractor shall provide logistics management service support in medical acquisition, supply chain and logistics activities across the full spectrum of military health care worldwide and its operational forces during peacetime and wartime missions. Such activities include property inventory, medical acquisition logistics, medical set assembly management, medical materiel distribution management, logistics assistance, and strategic medical pre-positioned stock management. Provide subject matter expertise and technical, administrative, editorial and graphics assistance, as necessary, for the purpose of preparing special reports; studies; analyses; and briefing papers on various financial, administrative, and business process matters related to overall activities and process management. Such work includes conducting information searches; scientific, medical, financial, and technical writing; editing; graphics preparation; and report layout and production. The Contractor will explain methodologies that have been employed, discuss findings, list possible alternatives for consideration, and rank action alternatives with explanations as to the advantages and disadvantages of each.

The contractor shall be responsible for property inventory, medical set assembly management, medical materiel distribution management, logistics assistance, and strategic medical prepositioned stock management. Activities include data administration and archival records. The contractor shall be responsible for a variety of duties. Administrative support services include overseeing scheduling meetings between Contractor and USAMMA for any updates to include personnel, travel, or day to day business functions, and making travel arrangements for necessary personnel for identified missions to various APS sites. The contractor shall perform writing tasks in support of the Force Projection Directorate (FPD) missions. Activities to include typing routine letters and memos; validating the memos, reports, EXSUMs, and other correspondences for format and content consistent with the Army Correspondence regulations (AR 25-50) that are deemed necessary by USAMMA for operations.

1.4.3 Medical Logistics Support Team and Analysis Support Services: The Contractor shall provide logistics and medical materiel support services pursuant to the general guidance of the USAMMA Forward Site Managers, APS, UDP, MMRP, MCDM, and FMS Centralized Managed Programs.

The Contractor shall ensure effective application of the doctrine and practices of the DoD Supply Chain Management System to the process of materiel fielding and COSIS. The Contractor shall analyze and develop logistics plans that affect inventory and distribution to maximize customer satisfaction and efficiency and minimize cost within standard supply chain management concepts and practices. The Contractor shall maintain TEWLS-AM access and update data in TEWLS-AM as required.

The Contractor shall provide medical supply chain and logistics management support by supporting USAMMA. This includes providing service support in medical acquisition, supply chain and logistics activities across the full spectrum of military health care worldwide and its operational forces during peacetime and wartime missions, to include, but not limited to: property inventory, medical acquisition logistics, medical set assembly management, medical materiel fielding, medical materiel retrograde, cold chain management, logistics assistance, strategic medical stock management, and technology assessments.

The Contractor shall assist the centrally managed medical logistics programs, Army SC VIII cataloging and coordinating set building, and assisting maintenance planning and operations.

1.4.4 Procurement Support Services: The Contractor shall interface with vendors and USAMMA internal staff in the fulfillment of customer medical material requisitions manage material sourcing, and process Purchase Requisitions and Purchase orders.

The Contractor shall be capable of using Enterprise Resource Planning (ERP) systems such as System Applications Products (SAP) and be familiar with Defense Logistics Agency (DLA) contract vehicles such as the DLA Prime Vendor Program, the Electronic Catalog (ECAT) and ECAT-Readiness contracts for the procurement of medical supplies.

The Contractor shall exercise global Prime Vendor, ECAT, and DLA programmatic direction by developing, planning, organizing, coordinating, executing, reviewing, and reporting the acquisition methodology on individual medical and non-medical requirements in meeting the FPD needs. The Contractor is responsible for order processing which matches FPD requirements against control parameters, resolving order exceptions, and managing order fulfillment from FPD APS, UDPs, MMRP, FMS, and MCDM to meet the requirement. A critical part of this review is determining whether there are equivalents, substitutes, or standardized items to meet the requirement.

The Contractor shall monitor Prime Vendor, ECAT, and DLA Programs, analyze problems, and identify solutions throughout the Delayed Delivery Orders Life Cycle process to maintain cost and performance effectiveness.

Contractor shall correct all failed status documents associated with their TEWLS-AM orders such as unit of issue changes and price increases. Contractor shall track all set builds DLA depots and USAMMA IDIQ contracts from order through shipment and delivery to APS, UDP, MMRP, or FMS site.

1.4.5 Surge Support Services – Optional Task: If this Optional Task is exercised, the Contractor may be required to provide additional support to the six (6) overarching tasks necessary to achieve the increased demands for the Force Projection Directorate strategic mission. The Contractor shall continue to support all above objectives and provide any increase surge support requested.

1.4.6 Logistics Analysis Services in Support of FMS: The Contractor shall perform logistics analysis support services in support of the USAMMA FMS mission. The Contractor shall provide a full spectrum of functional logistics support applications including tracking of FMS cases and corresponding procurement actions. The Contractor shall track procurements through Defense Logistics Agency-Troop Support (DLA-TS) Contracting Command, USAMMDA Force Sustainment Directorate set builds, USAMMDA/other contracting commands through delivery at the Joint Consolidation Point (JCP) or delivery to the country. Contractor will track Work Breakdown Structures (WBSs), Military Interdepartmental Purchase Request (MIPR), requisitions to ensure all funds are obligated or residuals are returned prior to expiration date.

1.5 General Information:

1.5.1 Quality Control Plan (QCP): The Contractor shall develop and maintain a QCP to ensure services are performed in accordance with (IAW) this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which the contractor assures that the work provided complies with the requirements of the contract.

The Contractor’s Proposed QCP shall be submitted to the Contracting Officer (KO) through the Contracting Officer’s Representative (COR) for review within 14 days after date of contract award (Deliverable 1).

The Government will review and either notify the Contractor in writing of acceptance of the plan or return their comments to the Contractor within 14 days. If the Government has provided comments, the Contractor shall then have within 14 days to submit a Final QCP. After receipt of the Final QCP, the Contractor may receive the Contracting Officer’s acceptance in writing. Any proposed changes to the accepted QCP are required to be resubmitted for acceptance by the Contracting Officer no later than within 14 days prior to the anticipated change and before implementation by the Contractor. The timeline noted above will apply for review and acceptance for proposed changes. At a minimum, the QCP must include and answer the following to be acceptable:

(a) A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the Contractor's Quality Control Team.

(b) How the Contractor will monitor work to ensure performance complies with all deliverables (etc. timelines, deadlines, and goals).

(c) How the Contractor will monitor work to ensure performance complies with all specifications and requirements of the contract, including the contract’s clauses.

(d) How the Contractor will monitor and ensure staff qualifications remain current and valid including Department of Defense (DoD) Contractor Personnel Office (DOCPER) processes/approvals throughout contract performance.

(e) How the Contractor will ensure all keys issued will remain controlled items (Paragraph 1.7 Key Control).

(f) How the Contractor will inventory and track maintenance of all Government Provided Equipment / Materials.

(g) How the Contractor will identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future; and

(h) How the Contractor will file and save all Quality Control related documents for the life of the contract plus 5 years.

1.5.2 Program Management Plan: The Contractor shall develop a Program Management Plan that shall require Government approval which will be used to manage, track, and evaluate the Contractor’s performance. The Program Management Plan shall consist of control policies and procedures in accordance with standard industry practices for project administration, execution, and tracking. The Program Management Plan shall include the following (Deliverable 2)

(a) How their chain of command practices will contribute in a positive manner to ensuring the completion of all tasks on schedule. This should include a discussion of the Contractor’s approach to coordinating, directing, and effectively managing all employees to include sub-Contractors and their flexibility in allocating resources.

(b) The Contractor’s organizational structure and subcontracting relationships.

(c) Methods for managing subcontracts and mitigating organizational conflicts of interest.

(d) Information regarding how they would recruit and retain personnel for surge positions.

(f) A description of the Contractor’s overall management approaches, policies, and procedures including suggested project metrics, as well as the use of onsite Contractor leads.

(g) A detailed staffing plan, which describes, the Contractor’s approach to ensuring continuity of services, coordination, direction, management of all Subcontractors, and recruitment and retention of contract employees.

(h) Document how the Contractor will meet and comply with the requirements to control, coordinate, and direct performance; organize and manage resources that will achieve the requirements established in the PWS.

(i) Describe how the Contractor plans to reduce the risk associated with this requirement.

1.5.3 Contingency Operations Plan: The Contractor shall prepare and submit a Contingency Operations Plan to the Government. The Contingency Operations Plan shall be due ten (10) calendar days after the award of the contract and shall be updated on a quarterly basis. The Contingency Operations Plan shall document Contractor plans and procedures to maintain USAMMA support during an emergency. The Contingency Operations Plan shall include the following (Deliverable 3):

(a) A description of the Contractor’s emergency management procedures and policy

(b) A description of how the Contractor will account for their employees during an emergency

(c) Planned temporary work locations or alternate facilities

(d) How the Contractor will communicate with USAMMA during emergencies

(e) A list of primary and alternate Contractor points of contact, each with primary and alternate:

(i) Telephone numbers

(ii) E-mail addresses

(iii) Procedures for protecting Government furnished equipment (if any)

(iv) Procedures for safeguarding sensitive and/or classified Government information (if applicable)

1.5.4 Operations During Emergency Situations: Individual contingency operation plans shall be activated immediately after an emergency has occurred, shall be operational within twelve (12) hours of activation, and shall be sustainable until the emergency is resolved, and normal conditions are restored. In case of a life-threatening emergency, the Contractor will immediately contact COR or USAMMA Directorate to provide the status of all Contractor personnel who were in Government controlled space affected by the emergency. When any disruption of normal, daily operations occurs, the Project Manager shall promptly open an effective means of communication with the COR and verify:

(a) Key points of contact (Government and Contractor)

(b) Temporary work locations (alternate office spaces, telework, virtual offices, etc.)

(c) Means of communication available under the circumstances (e.g., email, webmail, telephone, FAX, courier, etc.)

(d) Essential work functions/products expected to continue production by priority pending damage and loss of capabilities due to situation.

The Project Manager, in coordination with the COR, shall make use of the resources and tools available to continue USAMMA contracted functions to the maximum extent possible under emergency circumstances. Regardless of contract type, and of work location, Contractors performing work in support of authorized tasks within the scope of their contract shall charge those hours accurately in accordance with the terms of this contract.

1.5.5 Accountability Report: The Government cannot approve or disapprove leave or time off for any Contractors, however due to fire drills, active shooter exercises, occasions where USAMMA is required to provide 100% accountability to higher headquarters due to real world incidents, etc., the Contractor shall notify the COR of all planned and unplanned employee absences in a formal Accountability Report. The Contractor shall provide daily PERSTATS each morning IAW the agency policy (Deliverable 4).

1.5.6 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP) (Attachment 5). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).

1.5.7 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.) deadlines fall on a holiday, the closest workday prior to the holiday will apply as the deadline for submittal.

1.5.7.1 U.S. Holidays: Work shall not be performed on U.S. federally recognized holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer. When a U.S. holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

(a) New Year’s Day January 1st

(b) M. L. King Memorial Day 3rd Monday in Jan

(c) Presidents’ Day 3rd Monday in February

(d) Memorial Day last Monday in May

(e) Juneteenth June 19th

(f) Independence Day July 4th

(g) Labor Day 1st Monday in September

(h) Columbus Day 2nd Monday in October

(i) Veteran’s Day November 11th

(j) Thanksgiving Day 4th Thursday in November

(k) Christmas Day December 25th

1.5.7.1.1 Additional Designated Holidays: In addition to the above designated holidays, the Government may observe the following as paid designated holidays: Contractor’s personnel may be granted excused absences for these designated holidays:

(a) Any other day designated by Federal Statute

(b) Any other day designated by Executive Order

(c) Presidential Inauguration Day

(d) Any other day designated by Presidential Proclamation

1.5.7.1.2 Other Official Excused Absences: When the Federal, state, local, or other governmental entity grants excused absences to its employees, assigned contractor personnel may also be dismissed; however, the contractor is not entitled to bill the Government for any hours not worked due to such dismissals.

1.5.8 Operating Hours: The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following.

1.5.8.1 Government Facility Office Hours: The Government facility office hours are 0600 – 1900, Monday through Friday, except U.S. Holidays identified in paragraph 1.5.3.1 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.5.8.2 Contractor Support Hours: The Contractor shall provide support between the core operational hours of 0800 – 1630, Monday through Friday, except U.S. Holidays identified in paragraph 1.5.7.1 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. Contractor personnel are expected to be available during core hours unless an Alternate Work Schedule (AWS) has been authorized. The Contractor shall maintain an adequate workforce at all times, for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce is essential.

1.5.8.3 Telecommuting: Contractor personnel can perform services via telework if meeting standards outlined in performance requirements. In Accordance With (IAW) Federal Acquisition Regulation 7.108, teleworking is allowed as permitted by the Contracting Officer’s Representative (COR)/Contracting Officer (KO). The Contractor must provide a copy of their companies telework policy in advance, which must meet Office of Personnel Management (OPM) guidelines for telework and support the terms of the contract as determined by the Contracting Officer. The Contractor must have signed telework agreements in place for each of the Contractor Employee. Telework schedules, recurring or ad hoc, must be authorized by the COR before teleworking begins and hours worked must be during the agency’s established guidelines.

1.5.9 Place of Performance: The work to be performed under this contract will be performed at a Contractor Site and at the following Government facilities:

(a) Fort Detrick, MD

(b) APS 4 Camp Caroll, Korea

(c) APS 4 Sagami, Japan

(d) APS 4 Philippines

(e) APS 4 Australia

(f) APS 3 Goose-Creek, SC

(g) APS 5 Camp Arifjan, Kuwait

(h) APS 2 Dülmen, Germany

(i) APS 2 Brunssum, Netherlands

(j) APS 2 Zutendaal, Belgium

(k) APS 2 Powidz, Poland

(l) APS 2 Leghorn, Italy

(m) APS 2 Coleman Barracks, Mannheim, Germany

(n) Sierra Army Depot, Herlong, CA

(o) Contractor personnel may be required to travel to other sites located within CONUS or OCONUS.

1.6 Security Requirements: The following information is provided on security related matters.

1.6.1 Positions Requiring a National Agency Check with Inquiries (NACI/Tier 1 [T1]): Before CAC issuance, the Contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI/T1) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The Contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD NIPR networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI/T1 at the Office of Personnel Management.

1.6.2 Positions Requiring a National Agency Check with Local Check (Naclc)/ Tier 3 Investigation: Specified positions performing work under this contract must have an active personnel security clearance at the Tier 3 (T3) Investigation, formerly known as the National Agency Check with Local Agency Check and Credit (NACLC). Before CAC issuance to persons requiring a T3 investigations, the Contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Local Check (NACLC)/T3 or an equivalent or higher investigation in accordance with Army Directive 2014-05.

If the Contractor does not have a current NACLC/T3 or an equivalent or higher investigation, the Contractor’s Security Officer must initiate the investigation. The Contractor shall not begin performance that involves the handling of classified information under this contract until such time that the investigation is submitted and deemed acceptable by the AMLC/USAMMA Security Office, and the Contractor has completed a USAMMA in-processing requirements.

In-processing with the AMLC/USAMMA Security Office requires coordination by the Contractor with the COR and the AMLC/USAMMA Security Manager. The Contractor shall allow at least two weeks for scheduling of security in processing requirements.

In order to facilitate the AMLC/USAMMA Security requirements, the Contractor shall notify the COR when a new contract employee has been identified. Email notifications must be properly encrypted. The notification shall include the Contractor’s full name (first, middle, and last), social security number, date of birth, and date of availability. The Contractor shall provide verification of citizenship, in the form of an original birth certificate, naturalization certificate, or current passport to the COR or government representative at least two weeks prior to their start date.

Once the AMLC/USAMMA Security office has deemed the investigation acceptable, the AMLC/USAMMA Security manager and COR will coordinate with the Contractor to schedule completion of AMLC/USAMMA in-processing.

The Contractor shall show affiliation (ownership) of the Contractor employee in the Defense Information System for Security (DISS) prior to the Contractor start date.

The Contractor shall coordinate with the COR and ensure all contract employees on this contract out process thru the AMLC/USAMMA Security Office upon completion, termination, or separation from this contract.

The Contractor may require access to information which may be sensitive and is to be handled as "For Official Use Only" (FOUO), personal identifying information (PII), proprietary, or is protected under the Health Insurance Portability and Accountability Act (HIPPA). The Contractor shall ensure that staff assigned to this task understand the meaning of this category of data and handle them accordingly.

1.6.3 Contractor Access to Classified Information: The Contractor personnel supporting Logistics Analyst II, III, and IV positions, will require access to classified data to perform their tasks. See DD Form 254 (Attachment 6). The Contractor shall ensure this individual performing under this contract have a completed NACLC/T3, and that it contains no unfavorable information, and has been completed by Office of Personnel Management and/or adjudicated by Defense Industrial Security Clearance Office (DISCO) prior to the start of the contract.

The security requirements must be maintained for the life of the contract, and citizenship will be verified by presenting an original birth certificate or a valid U.S. Passport or the original Naturalization Certificate to the COR or government representative at least two weeks prior to their start date. Any derogatory information, to include law enforcement issues, mental health issues, or alcohol/drug related issues discovered during the performance of this contract shall be reported to the COR and the AMLC/USAMMA Security Office.

1.6.4 Data Rights: All non-technical data (i.e., data not falling under the definition of “technical data” as defined in DFARS 252.227-7013 (a) (15)) received, processed, evaluated, loaded, and created as a result of this contract shall remain the sole property of the Government and shall be returned to the Government at the conclusion of the contract unless the contracting officer grants specific exception. Pursuant to DFARS 252.227-7013 (b) (4) and 252.227-7014 (b) (4), the Awardee agrees that any, and all technical data (as defined in DFARS 252.227-7013 (a) (15)) and computer software (as defined in DFARS 252.227-7014 (a) (14)) generated pursuant to the performance of this task order by Contractor personnel will be the property of the United States Government. Neither the Awardee nor its personnel shall have an ownership interest in the technical data or computer software herein described.

1.6.5 Installation Access: Access to U.S. installations, buildings and controlled areas is limited to personnel who meet security criteria and are authorized. Failure to submit required information/data and obtain required documentation or clearances will be grounds for denying access to U.S. installations, buildings, and controlled areas. The Contractor shall ensure that any subcontractors used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements.

The Contractor shall be aware of and comply with the requirements associated with Installation Access Control. The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control System (IACS) processing requirements.

The Contractor shall return installation passes to the issuing IACS office when the contract is completed or when a Contractor employee no longer requires access.

1.6.6 Individual Termination or Expiration of Employment: The Contractor shall collect the installation access passes the same day employment of an individual has expired or has been terminated and shall return them to the issuing office within 7 days.

1.6.7 Contract Termination or Cancellation: Upon termination or cancellation of this contract, the Contractor shall collect all outstanding installation access passes and return them to the issuing office within 7 days.

1.6.8 Background Checks: The Contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by the installation Security Office. The Contractor workforce must comply with all personnel identity verification requirements as directed by DoD, HQDA, and local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor security matters or processes.

1.6.9 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured IAW the Army Physical Security Program (AR 190-13.”) if performing in a Government facility.

1.6.10 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel.

1.7 Key Control: The Contractor shall establish and implement methods of making sure all keys issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards and key codes. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any incidents of lost or duplicate keys to the Contracting Officer. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from payment due to the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the payment due to the Contractor. The Contractor shall prohibit the use of Government issued keys by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Quality Control Plan.

1.8 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings, the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may start or end outside of regular duty hours.

1.9 Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the Contracting Officer, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the Contracting Officer. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.

1.10 Key Personnel: The following personnel are considered key personnel by the Government: