Revised 6 PWS for Police Equipment Maint and Repair Roeleveld 8 Jan 2022.pdf

PERFORMANCE WORK STATEMENT

FOR

MAINTENANCE AND SERVICE FOR FORT LEE POLICE RADIO COMMUNICATION

EQUIPMENT, ALSO TO REPAIR AND SERVICE FORT LEE POLICE PATROL VEHICLES

CAMERA/RADAR SYSTEMS AS NEEDED FOR

FORT LEE, VIRGINIA

Revision 6

Date 8 Jan 2022

C.1 Scope of Work. The Contractor shall provide all labor, equipment, transportation, and supervision, except as specified herein as Government-furnished, required to provide Services at Provost Marshal Office, 1900 Mahone Ave, Fort Lee, VA 23801. Installing, uninstalling, programing, servicing, repairing, providing replacement parts for PMO’s Patrol Vehicle Motorola Radios Communication systems (21 each) and Handheld Portable Radio’s (143 each).

Also installing, uninstalling, servicing, repairing, and providing replacement parts for Kustom Radar systems (15 each) and uninstalling Eye Witness Camera system (15 each) as required to our assigned inventory and upon arrival of lifecycle vehicles, and lifecycle replacements of portable radios. All services shall be performed in accordance with the manufacturer’s instructions and the terms, conditions, general and special provisions, specifications, attachments, and exhibits contained herein or incorporated by reference.

C.2 Personnel. The Point of contact and the COR for this Contract is James Wilson.

C.2.1 General. The Contractor shall act as, or provide a Project Manager who shall conduct overall management coordination and be the central point of contact with the Government for performance of all work under this contract. The project manager and any person designated to act for him shall have full authority to take prompt action on matters pertaining to Contractor administration of this contract. (The name of the Project Manager and alternate(s) who can act for the Contractor when the project manager is absent, shall be designated in writing to the Contracting Officer 5 working days after receipt of award or 5 working days whenever a change in one or more of these persons occurs). All employees shall be able to understand, speak, read and write the English language.

C.2.2 Employees. The Contractor shall, within 5 calendar days of receipt of award, provide the Contracting Officer with a list of all of the Contractor’s employees who will perform work under the contract. The list must be composed of personnel whose qualifications and Motorola certifications were previously submitted for approval by the Contracting Officer. The list shall include full name and position to be held by each employee. Changes in contract personnel shall be submitted with qualifications and certifications to the Contracting Officer 5 working days prior to the change occurring. No changes will be made without the Contracting Officer’s approval in writing.

C.2.3 Service Tech Qualifications. The Contractor shall furnish, in writing, to the Contracting Officer evidence of qualifications for each of their Service Technician employees prior to commencing work under this contract. Service and Technician qualifications shall consist of a recognized license or satisfactory completion of an accredited school of technical training in the field of subject matter being taught or instructed or similar degree to similar type to that covered under this contract. All employees assigned by the Contractor to perform the work under this contract shall be physically able to do the assigned work.

C.2.4 Conduct of Personnel. The Contractor shall ensure that personnel present a professional appearance at all times and that their conduct shall not reflect discredit upon this installation or the Department of the Army. The Contractor shall remove from the job site any employee for reasons of misconduct or security. The removal from the job site of such a person shall not relieve the Contractor of the requirement to provide sufficient personnel to perform adequate and Timely service.

C.3 Hours of Operation.

C.3.1 Normal Duty Hours. The Contractor shall provide the required / requested services from 8:00 A.M. to 4:30 P.M., Monday through Friday, except on legal public holidays and as otherwise stated herein. Appointment for regular maintenance schedule needs to make 48 hours in advance.

C.3.2 Legal Public Holidays. The following is a list of Federal Holidays observed by this installation:

New Year’s Day 1 January Martin Luther King, Jr.’s Birthday 3rd Monday in January Presidents’ Birthday 3rd Monday in February Memorial Day Last Monday in May Juneteenth 19 June July 4th Independence Day Labor Day 2nd Monday in September Columbus Day 2nd Monday in October Veterans Day November 11 Thanksgiving Day 4th Thursday in November Christmas Day December 25

When such Holidays fall on Saturday, the preceding Friday shall be considered a holiday. When such holidays fall on a Sunday, the succeeding Monday will be considered a holiday. (This schedule may or may not apply to Mobile Communication America.)

C.4 DESCRIPTION OF WORK.

C.4.1 Material and Training: All training needed for technicians shall be furnished by the Contractor, and shall be of the same quality used by other contractor conducting work of this type. The Contractor shall be reimbursed for the actual costs of material that’s not part of this contract as required and any associated shipping charge, evidence of shipping charge must be presented with the invoice, in the performance of this contract. No profit will be allowed formaterials. Reimbursement shall be part of the contract and shall be reasonable, allocable and allowable. Parts exceeding $500.00 shall not be purchased without the prior approval of the Contracting Officer. Approval may be obtainable telephonically, but shall be confirmed in writing within 5 working days. The request for approval shall be coordinated through the QAE. Any purchase of parts in excess of $500.00 without the prior approval of the Contracting Officer is done so at the sole risk of the Contractor. Any expenditure in excess of contract dollar limits are done so at the sole risk of the Contractor.

C.4.2 Reporting Requirements. The Contractor shall furnish, with each invoice submitted, reports on the status of Training for attending personnel. Each report shall include a resume of the services performed by the Contractor, any training deficiencies noted that will require future corrections and recommendations relative to methods for improving the operational effectiveness of the of personnel attending this training. The format of the report is subject to approval of the Contracting Officer.

C.4.3 CONTRACTOR-FURNISHED ITEMS. The Contractor shall provide all equipment supplies and other services needed to perform the requirements of this contract.

If item isn’t available contact will be made with COR to approve alternate item prior to purchase.

C.5 GOVERNMENT-FURNISHED PROPERTY AND SERVICES.

C.5.1 Equipment. The Government will not furnish any equipment to the Contractor under the terms of this contract unless Government has obtained replacement or repair parts needed by contractor to repair Fort Lee Police Equipment.

C.5.2 Emergency Medical Treatment. Government emergency vehicles and medical personnel may be used in emergency situations affecting Contractor personnel. Government facilities may be used in these instances as the first point of treatment. The Contractor shall be responsible for transferring the patient to other than Government medical treatment facilities and it shall be effected as soon as possible and as determined by attending medical authorities. The hospital will charge the Contractor in accordance with AR 40-330.

C.5.3 Facilities. The Government will not furnish any facilities/buildings to the Contractor for use as office space or storage space throughout the period of this contract. Fort Lee Patrolman will travel no further than 25 miles radius from Ft Lee Base for a schedule maintenance and installation for the equipment service / maintenance.

C.6 Quality Control (QC). Quality Control is a Contractor responsibility. The Contractor shall establish and maintain an efficient and effective QC Program to ensure conformance to contract requirements. The Performance Requirements Summary (see Technical Exhibit 1) lists the tasks that will receive Government surveillance on either a scheduled or unscheduled basis. The Government shall review the Quality Control Plan to ensure its compliance with the terms and conditions in the event the Plan is noncompliant.

C.6.1 QC Plan and Inspection. The QC plan shall include names, titles, qualifications, descriptions of responsibilities/functions, and interface between the procedures which shall be used to qualify performance to insure the performance being declared nonconforming (unsatisfactory).

C.6.2 QC Inspection Program. The QC Plan shall also include a statement of the officer’s QC philosophies and policies and a description of the procedures which will be use to qualify performance to insure the performance being declared nonconforming (unsatisfactory)

C.6.3 QC Documentation. Written records of all QC inspections and identification of deficiencies and corrective actions taken, shall be retained and available to the Government during the term of the contract and for 1 year thereafter. All such records shall be the property of the Government and shall be turned over to the Government upon completion or termination of the contract.

C.6.4 Quality Assurance (QA). Quality Assurance is a Government responsibility. The Government will surveil the Contractor’s performance under this contract using the quality assurance procedures specified in the Performance Requirements Summary and the Quality Assurance Surveillance Plan (QASP). The Government may unilaterally change its surveillance methods as the quality of service dictates.

C.6.5 Performance Evaluation Meeting. The Contractor’s project manager will stay in contact as often as necessary, with the Contracting Officer or designated government representative.

C.6.6 On-the Spot Corrections of Contract Discrepancies. Contracting Officer may require on-the-spot correction of any unsound Contractor policy or practice with regard to the contracted services. A formal, written documentation using the DA form 5479R, Contractor Discrepancy Report of Contractor nonconformance or lack of performance shall be issued by the COR and/or Contracting officer.

C.8 DEFINITIONS.

C.8.1 Acceptable Quality Level (AQL). The maximum percent defective (or the maximum number of defects per hundred units) that can be considered as a satisfactory performance average. The Government will accept the great majority of lots provided that the percent defective (or defects per AQL). However, the Contractor shall not intentionally perform in a defective manner and shall re-perform any service found to be defective whenever possible.

C.8.2 Annually. Once per year, 365 calendar days.

C.8.3 Breakdown. The stoppage or collapse of equipment of a facility, or a component thereof, that requires immediate corrective activity to restore it to an operating condition.

C.8.4 Clean. As used generally, means removal of dirt or impurities. As used for acceptance of work, means gleaming; bright; free from dirt, contamination, or impurities; unsoiled;

unstained recently laundered, fresh, and unused; neat and tidy; having no flaws or roughness;

clear; regular; or having few corrections; etc.

C.8.5 Contractor. The individual or company responsible for performing the duties and responsibilities covered in the PWS.

C.8.6 Contractor Discrepancy Report (CDR). A formal, written documentation of Contractor nonconformance or lack of performance for contracted work.

C.8.7 Semi-annually. Twice per year 180 calendar days from annual inspection.

C.8.8 Preventive Maintenance. Work performed by the Contractor to inspect, repair and keep in proper operating condition all Government equipment the Contractor is responsible for maintaining.

C.8.9 PMO. Provost Marshal Office.

C.8.10 Quality Assurance Evaluator (QAE). Representative of the Contracting Officer who performs quality surveillance and inspection of the Contractor’s performance, and advise the Contractor of rework requirements.

C.8.11 Quality Assurance Surveillance Plan. A written plan that details what is to be evaluated, how evaluations are to be accomplished, frequency of evaluations, evaluation parameters, sampling guides , inspection checklists, and other information that the QAE should have in order to provide effective QA.

C.8.12 Quality Control Program. This term shall mean all necessary measures taken by the Contractor to assure that the quality of an end product or service will meet the contract requirements regarding timeliness, accuracy, appearance, completeness, consistency, and conformity to standards and/or specifications.

C.8.13 Rework. Any work the Contractor is required to accomplish due to unsatisfactory performance or nonperformance in accordance with the stated quality and level of work effort specified in the contract. Rework is performed at no additional cost to the Government.