RequirementsDocumentPWSSOWSOO_SHOP-PR-25-000265_v1.pdf

Last Updated Apr 14, 2025, 05:08 PM UTC

UNCLASSIFIED

UNCLASSIFIED

FEDERAL BUREAU OF INVESTIGATION

1282 - NCRC - Camera Maintenance for CRC

Requisition Number: SHOP-PR-25-000265

Division(s): Finance Division

Statement of Work

Background

A background statement defines the historical circumstances which led to the conception of the requirement described in this document.

The Federal Bureau of Investigation’s background statement is detailed below.

Background Statement

The FBI’s mission is to protect and defend the United States against terrorist and foreign intelligence threats, to uphold and enforce the criminal laws of the United States, and to provide leadership and criminal justice services to federal, state, municipal, and international agencies and partners; and to perform these responsibilities in a manner that is responsive to the needs of the public and is faithful to the Constitution of the United States.

The Finance and Facilities Division Our Finance and Facilities is responsible for financial and facility portfolio management and logistics services in order to provide responsive customer service in support of the FBI’s mission.

The US Department of Justice, Federal Bureau of Investigation (FBI) Central Records Complex (CRC) at 200 Constitution Drive, Winchester, VA has an existing Bosch Video Management System (BVMS) consisting of BVMS base software and licensing, BVMS Servers and 97 Bosch CCTV Cameras. The current storage is setup to provide approximately 30 days of storage per camera. There are five (5) existing Bosch BVMS Client Workstations; with (4) of these workstations currently connected to the BVMS system. There are eight (8) video decoders setup with six (6) of decoders connected to display CCTV video on monitors in the Command Center. There are approximately 5 to 10 video decoders used for ambush monitors. The current BVMS system has several technical issues that are not currently resolved at this time. There is a storage issue where some cameras do not record at all times as required and there are video lag display issues on the Command Center monitors.

Scope

A scope provides a broad description of the intended use of the services and/or products to be acquired in relation to the requirement described in the document.

The Federal Bureau of Investigation’s scope is detailed below.

Contract Type

Firm Fixed Price

Scope Statement

The Federal Bureau of Investigation's FINANCE AND FACILITIES DIVISION requires the following product(s)/service(s):

Other Specialty Contractors

UNCLASSIFIED

Task 1

Task 1

Task 1

In support of preventative and corrective maintenance of Bosch CCTV system.

Objectives

Each objective describes a desired outcome to be achieved during the contract lifecycle.

Corresponding tasks, each which describe what work should be performed in order to achieve the referenced objective(s), are listed accordingly.

The Federal Bureau of Investigation’s objectives are listed below.

Objective 1

Initial PM Visit

The first preventative maintenance visit for the base year shall include a full preventative maintenance visit as well as the action items below and will take approximately one week to complete. For the PM, the contractor shall check BVMS servers /workstations for any required software updates, backups, Storage RAID service/checks, patches, fixes, update any firmware for Bosch cameras by pushing out the firmware to the Bosch cameras via the BVMS headend.

The contractor shall perform a check BVMS servers/workstations for any required software updates, backups, Storage RAID service/checks, patches, fixes, update any firmware for Bosch cameras by pushing out the firmware to the Bosch cameras via the BVMS headend.

Objective 2

Inventory

The contractor shall conduct a detailed inventory of BVMS servers, workstations, video decoders, ComNet networking devices.

The contractor shall perform a detailed inventory of BVMS servers, workstations, video decoders, ComNet networking devices.

Objective 3

Resolution of BVMS Recording Issues

The contractor shall perform a review of the current BVMS video storage issues to resolve these so that all cameras will be properly recorded onto the BVMS System. The recording issues may be due to insufficient available storage on the Bosch Video Recording Management (VRM). The contractor shall troubleshoot and resolve the issue, it may be related to network bandwidth, network and copper/fiber infrastructure excessive dB loss or it may be due to issues on the network causing Ethernet storage packets to be interrupted and locked out for a period of time.

The contractor shall perform a review of the current BVMS video storage issues to resolve these so that all cameras will be properly recorded onto the BVMS System. The recording issues may be due to insufficient available storage on the Bosch Video Recording Management (VRM). The contractor shall troubleshoot and resolve the issue, it may be related to network bandwidth, network and copper/fiber infrastructure excessive dB loss or it may be due to issues on the network causing Ethernet storage packets to be interrupted and locked out for a period of time.

UNCLASSIFIED

Task 1

Task 1

Task 1

Objective 4

Analyze Video Lag on Command Center CCTV Monitors

There is a lag or delay in the IP video displayed onto the Command Center CCTV Monitors from the existing Bosch video decoders. The contractor shall troubleshoot the video lag/delay issues with the Bosch video decoders.

The contractor shall investigate the cause of the video lag and provide a solution.

Objective 5

Preventative Maintenance

For the second PM for the Base Year and for each Option Year PM, The Contractor shall check BVMS servers/workstations for any required software updates, backups, Storage RAID service/checks, patches, fixes, update any firmware for Bosch cameras by pushing out the firmware to the Bosch cameras via the BVMS headend. The contractor shall test all BVMS workstations for proper operation. The contractor shall check the installed equipment and update the inventory sheet. The Contractor shall check system fans for dust and verify equipment inventory. All camera field devices will be taken care of by FBI.

The contractor shall perform standard preventative maintenance on the second PM visit.

Objective 6

Corrective Maintanence

The contractor shall provide sixteen (16) hours of corrective maintenance for the base year and for each option year to be used at the direction of the Contracting Officer’s Representative (COR). The Contractor shall provide labor rates for additional time that exceeds the base period, labor rates shall be based on normal business hours for Monday thru Friday. All time in excess of the base bid 16 hours shall be at the direction of the Contracting Officer.

The contractor shall perform corrective maintenance as required.

Additional Context

Deliverables

A deliverable is a tangible or intangible good or service which is produced as a result of a contractor’s performance of one or more tasks.

The Federal Bureau of Investigation’s deliverables are listed below.

UNCLASSIFIED

Description

Deliverable Format

Deliverable Submission

Task(s)

Deliverable Name

Deliverable 1

System Health Report

The contractor shall perform a check BVMS servers/workstations for any required software updates, backups, Storage RAID service/checks, patches, fixes, update any firmware for Bosch cameras by pushing out the firmware to the Bosch cameras via the BVMS headend.

The contractor shall perform a detailed inventory of BVMS servers, workstations, video decoders, ComNet networking devices.

The contractor shall perform a review of the current BVMS video storage issues to resolve these so that all cameras will be properly recorded onto the BVMS System. The recording issues may be due to insufficient available storage on the Bosch Video Recording Management (VRM). The contractor shall troubleshoot and resolve the issue, it may be related to network bandwidth, network and copper/fiber infrastructure excessive dB loss or it may be due to issues on the network causing Ethernet storage packets to be interrupted and locked out for a period of time.

The contractor shall investigate the cause of the video lag and provide a solution.

The contractor shall perform standard preventative maintenance on the second PM visit.

The contractor shall perform corrective maintenance as required.

after each visit word document/pdf

Contractor shall provide the FBI with a system health report detailing that summarizes the health of all components and specifically lists any issues found along with recommended solutions.

Additional Context

Place and Period of Performance

A period of performance is the range of time within which a contractor must fulfill a contract’s requirements.

A place of performance describes the geographical location(s) at which a contractor must work to fulfill a contract’s requirements.

The Federal Bureau of Investigation’s place and period of performance is detailed below.

UNCLASSIFIED

Email

Phone Number

Name

Email

Phone Number

Name

Email

Phone Number

Name

Anticipated Contract Lifecycle Type

Place of Performance

Period of Performance

07/01/2025 to 06/30/2026

Central Records Complex, Winchester, VA

Multiple Year (Base Year and 4+ Option Years)

Government Representatives

A government representative is an agency point of contact who is responsible for one or more aspects of contract administration.

The Federal Bureau of Investigation’s government representatives are listed below.

Government Point of Contact

Harold “Ed” Brainard

202-641-5468 hebrainard@fbi.gov

Contracting Officer’s Representative

Jared Pitzer

202-527-4259 jpitzer@fbi.gov

Contract Specialist

UNCLASSIFIED

Email

Phone Number

Name

Contracting Officer