REQUIREMENTS-25-3567 PWS Draft for SSN.docx.pdf

DEPARTMENT OF COMMERCE

NATIONAL OCEANIC AND ATMOSPHERIC ADMINISTRATION (NOAA)

NATIONAL MARINE FISHERIES SERVICE (NMFS)

NORTHEAST FISHERIES SCIENCE CENTER (NEFSC)

OPERATIONS, MANAGEMENT & INFORMATION (OMI) DIVISION

FACILITY OPERATIONS BRANCH (FOB)

PERFORMANCE WORK STATEMENT

I. INTRODUCTION

The Northeast Fisheries Science Center (NEFSC), Facilities Operations Branch (FOB) is responsible for all aspects of facilities management and operations and Government vehicle management. The Operations, Management and Information (OMI) Division supports environmental compliance and safety functions.

II. TASKS

The FOB requires Facility Maintenance Support in the following areas:

TASK 1 - Maintenance Technician I The task includes the following:

a. Plumbing – troubleshoot, repair, and replace operating systems, pumps, domestic water supply, filters, heating, seawater system supply, and lavatory equipment..

b. Electrical – troubleshoot, repair, and replace electric motors, electrical receptacles, wires, switches, lighting fixtures, bulbs and ballasts.

c. Heating and Air Conditioning – change system filters, fan belts, and replace blower motors.

d. Equipment Operation – demonstrated skill and knowledge in fork truck operation, maintenance hand tools, table saw, band saw, bench grinder, drill press.

e. Problem Solving - Inspect and diagnose problems and figure out the best way to correct them.

Reading blueprints or diagrams is a plus.

f. Daily/Weekly/Monthly Preventative Maintenance (PM) on electrical, plumbing, Support and

HVAC&R systems.

Experience and Education The Contractor shall provide qualified individuals with sufficient education, training, and experience to adequately maintain the quality standards at an acceptable level that is consistent with identified standards cited in this contract.

The Contractor, through innovation, training, or other means, shall perform the required services in order to meet the quality and performance standards to achieve desired results.

General Description:

● Three (3) years of experience with general maintenance mechanic duties are required.

● Successful completion of high school, GED or trade school is required.

● Apprentice level program is a plus but not required - plumber, HVAC, or electrician. Equivalent documented work experience is acceptable.

DRAFT

● Experience with laboratories, manufacturing, hospitals, high volume seawater, water treatment, and marine/shipboard systems are a plus.

● Specific electrical requirement: knowledge in 208volt/3phase motor controls, switches, motor starters, lock-out-tag-out, familiar with Northeast Fisheries Science Center.

● Experience in monitoring, installing, and recovering refrigerants in accordance with EPA standards is a plus.

● Experience in plumbing, mechanical, and pipe fitting systems (install, repair, and maintain according to manufacturers’ specifications and national codes).

● Valid Real ID driver’s license and complete all Northeast Center required training to operate a GSA vehicle

● Meet all National Agency Check and Inquiries requirements and successfully pass security and background checks.

● Be capable of standing for long periods of time, bending and lifting object up to 50 pounds, performing maintenance work on ladders up to 24 feet, and working in environmental temperatures ranging from -10 degrees F to + 90 degrees F.

● Demonstrated ability to identify and solve problems, and also to recognize when a job is above their skill level.

● Ability to use computers a plus to complete reports and also work with electronic systems.

● Ability to work independently with little oversight. Ability to work in a team environment with professional interface to ensure satisfactory customer service and result.

TASK 2 Maintenance Technician II The task includes the following:

a. Plumbing – troubleshoot, repair, and replace operating systems, pumps, domestic water supply, filters, heating, seawater system supply, and lavatory equipment.

b. Electrical – troubleshoot, repair, and replace electric motors, electrical receptacles, wires, switches, lighting fixtures, bulbs and ballasts.

c. Heating and Air Conditioning – change system filters, fan belts, and replace blower motors.

d. Equipment Operation – demonstrated skill and knowledge in fork truck operation, maintenance hand tools, table saw, band saw, bench grinder, drill press.

e. Problem Solving - Inspect and diagnose problems and figure out the best way to correct them.

Read blueprints or diagrams.

f. Daily/Weekly/Monthly Preventative Maintenance (PM) on electrical, plumbing, Support and

HVAC&R systems.

Experience and Education The Contractor shall provide qualified individuals with sufficient education, training, and experience to adequately maintain the quality standards at an acceptable level that is consistent with identified standards cited in this contract.

The Contractor, through innovation, training, or other means, shall perform the required services in order to meet the quality and performance standards to achieve desired results.

General Description

● Five (5) years of experience with general maintenance mechanic duties ((3) three years must be with commercial equipment) are required.

● Successful completion of high school, GED or trade school is required.

● Journeyman license is a plus but not required- plumber, HVAC, or electrician. Equivalent documented work experience is acceptable

● Experience with laboratories, manufacturing, hospitals, high volume seawater, water treatment, educational institutions and marine/shipboard systems is a plus.

● Specific electrical requirement: minimum of two (2) – five (5) years knowledge in 208volt/3phase motor controls, switches, motor starters, lock-out-tag-out, familiar with NEC.

● Experience in monitoring, installing, and recovering refrigerants in accordance with Environmental Protection Agency (EPA) standard is a plus.

● Experience in plumbing, mechanical, and pipe fitting systems (install, repair, and maintain according to manufacturer’s specifications and national codes).

● Valid Real ID driver’s license and ability to operate a GSA vehicle are required.

● Meet all National Agency Check and Inquiries requirements and successfully pass security and background checks.

● Be capable of standing for long periods of time, bending and lifting object up to 50 pounds, performing maintenance work on ladders up to 24 feet, and working in environmental temperatures ranging from -10 degrees F to + 90 degrees F.

● Demonstrated ability to identify and solve problems, and also to recognize when a job is above their skill level.

● Ability to use computers to complete reports and also work with electronic systems.

● Ability to work independently with little oversight. Ability to work in a team environment with a professional interface to ensure satisfactory customer service and results.

● Ability to access and perform limited work within confined space areas as needed. Specific to the

Milford, CT and Sandy Hook, NJ facility locations only.

TASK 3 – Maintenance Technician Lead The task includes the following:

a. Shall include all requirements identified in Task 1 or 2.

b. Shall distribute and assign task work assignments in coordination with Facility Manager to include coordinating schedules and mission operations to other maintenance mechanics.

c. Report on ongoing facility construction and operation work and assist with tracking budget expenditures.

d. Work closely with the NEFSC leadership to include Facility Manager, Safety and Environmental

Compliance Officer (SECO), and Science Center Officer in charge

e. Perform analysis on required maintenance, emergency repairs, and general work requirements.

f. Coordinate and oversee contract vendors performing new and recurring services at the facility to include but not limited to: elevator maintenance, lawn care, snow removal, pest control, security systems, fire prevention and protection systems, engine generator, electrical and HVAC service providers.

g. Coordinate with the GSA Point Of Contact (POC) for Government vehicles.

h. Ability to assist and develop statement of work documents and job estimates.

i. Shall have computer skills and experience with Microsoft applications (Excel and Word), email and other IT applications as required.

Experience and Education The Contractor shall provide qualified individuals with sufficient education, training, and experience to adequately maintain the quality standards at an acceptable level that is consistent with identified standards cited in this contract.

The Contractor, through innovation, training, or other means, shall perform the required services in order to meet the quality and performance standards to achieve desired results.

General Description:

● Five (5) years experience with general maintenance mechanic duties (three must be with commercial equipment) are required.

● Successful completion of high school or trade school is required.

● Journeyman license (electrician, plumber, or HVAC) or equivalent strongly preferred.

● Specific electrical requirement: minimum of three (3) – five(5) years knowledge in 208volt/3phase motor controls, switches, motor starters, familiar with NEC.

● Valid Real ID driver’s license and ability to operate a GSA vehicle are required.

● Meet all National Agency Check and Inquiries requirements and pass security and background checks.

● Be capable of standing for long periods of time, bending and lifting objects up to 50 pounds, performing maintenance work on ladders up to 24 feet and working in environmental temperatures ranging - 10 degrees F to + 90 degrees F.

● Ability to access and perform limited work within confined space areas as needed. Specific to the Milford, CT and Sandy Hook, NJ facility location.

TASK 4 Safety and Environmental Compliance Officer (SECO) The task includes the following:

a. Responsible for overseeing the NEFSC comprehensive safety, occupationally, and environmentally responsible program plans.

b. Shall apply a broad technical knowledge for safe operations in a marine laboratory environment in order to determine safety and environmental concerns.

c. Assist as a technical advisor and analyst; recommends technical advice on standards, practices and policies.

d. Assist with the Continuing of Operation Plan, facility, evacuation, and shelter in place drills.

Tracks, renews, and applies for all required environmental facility permitting and deliverables.

Reports on environmental, and safety requirements.

e. Assist with managing compliance programs in accordance with federal, state, and local regulations.

Interface with regulatory agencies, including Occupational Safety Health Assessment (OSHA) and

EPA.

f. Coordinates training such as Hazardous Communication, Lock- Out-Tag-Out, Forklift Certification, Personnel Protective Equipment, confined space, etc.

g. Coordinate and undertake environmental monitoring.

h. Assist with developing and recommending written procedures and conduct safety, and environmental assessments.

i. Conduct safety inspections, environmental audits, and recommend corrective action. Lead incident investigations as necessary.

j. Maintain files and records in compliance with all applicable policies and regulations.

k. Promulgate NOAA Fisheries Environmental Health and Safety Action Plan and Safety Action

Plan.

l. Collection and analyze research and information development necessary to execute and disseminate environmental compliance reports as required.

m. Review NMFS-wide compliance procedures, evaluates, regulations, recommends training programs; identifies and ensures that environmental/occupational operations including hazardous control activities are in place.

n. Assist with evaluating the effectiveness of occupational safety requirements in the work environment.

o. Tracks, reports, schedules, and recommends required training for all safety related personnel, new employees, supervisor and managers. This includes Hazardous shipping/receiving, CPR and first aid, Personnel Protective Equipment, electrical safety, ladder safety, OSHA required training, NOAA training and the like.

p. Serve as a technical advisor and makes recommendations in the development, interpretation or application of the principal NMFS environmental, safety and occupational health policies.

Monitors storage of hazardous material and hazardous waste.

q. Assist with overseeing the disposal of hazardous waste via a private contractor.

r. Assist with conducting facility safety assessments/investigations of reportable mishaps involving personal injury accidents, property damage, and occupational illnesses.

s. Analyzes and conducts risk assessments, operating practices to minimize risk, identifies and makes risk mitigation strategies.

t. Recognizes hazardous and potentially hazardous conditions, develops, recommends solutions and or control measures; provides advice for maintenance and safety equipment.

u. Provides safety training and education, evaluates problem areas, documents concerns, and develop plans and adjustments to establish compliance and adherence to all OSHA and NOAA Safety regulations, policies and procedures.

v. Utilizes administrative knowledge and abilities to perform analytical evaluations for safety and environmental concerns, develop reports, and produce documentation in support of tasks.

Experience/Education Undergraduate and Graduate Education:

● Major study--safety or occupational health fields (safety, occupational health, industrial hygiene, environmental science or engineering), or degree in other related fields that included or was supplemented by at least 24 semester hours of study from among the following (or closely related) disciplines: safety, occupational health, industrial hygiene, occupational medicine, toxicology, public health, mathematics, physics, chemistry, biological sciences, engineering, and industrial psychology.

● Applicants must have at least three (3) full years of experience as a Safety, Environmental, Occupational Specialist or related field.

TASK 5 - Maintenance Technician III The task includes the following:

a. Plumbing – troubleshoot, repair, and replace operating systems, pumps, domestic water supply, filters, heating, seawater system supply, and lavatory equipment.

b. Electrical – troubleshoot, repair, and replace electric motors, electrical receptacles, wires, switches, lighting fixtures, bulbs and ballasts.

c. Heating and Air Conditioning – change system filters, fan belts, and replace blower motors.

d. Equipment Operation – demonstrated skill and knowledge in fork truck operation, maintenance hand tools, table saw, band saw, bench grinder, drill press.

e. Problem Solving - Inspect and diagnose problems and figure out the best way to correct them.

Read blueprints or diagrams.

f. Daily/Weekly/Monthly Preventative Maintenance (PM) on electrical, plumbing, Support and

HVAC&R systems.

Experience and Education The Contractor shall provide qualified individuals with sufficient education, training, and experience to adequately maintain the quality standards at an acceptable level that is consistent with identified standards cited in this contract.

The Contractor, through innovation, training, or other means, shall perform the required services in order to meet the quality and performance standards to achieve desired results.

General Description

● Seven (7) years of experience with general maintenance mechanic duties (three (3) years must be with commercial equipment) are required.

● Successful completion of high school, GED or trade school is required.

● Journeyman license is Required- plumber, HVAC, or electrician. Equivalent documented work experience is acceptable

● Experience with laboratories, manufacturing, hospitals, high volume seawater, water treatment, educational institutions and marine/shipboard systems is a plus.

● Specific electrical requirement: minimum of two (2) – five (5) years knowledge in 208volt/3phase motor controls, switches, motor starters, lock-out-tag-out, familiar with NEC.

● Experience in monitoring, installing, and recovering refrigerants in accordance with the

Environmental Protection Agency (EPA) standard is a plus.

● Experience in plumbing, mechanical, and pipe fitting systems (install, repair, and maintain according to manufacturer’s specifications and national codes).

● Valid Real ID driver’s license and ability to operate a GSA vehicle are required.

● Meet all National Agency Check and Inquiries requirements and successfully pass security and background checks.

● Be capable of standing for long periods of time, bending and lifting objects up to 50 pounds, performing maintenance work on ladders up to 24 feet, and working in environmental temperatures ranging from -10 degrees F to + 90 degrees F.

● Demonstrated ability to identify and solve problems, and also to recognize when a job is above their skill level.

● Ability to use computers to complete reports and also work with electronic systems.

● Ability to work independently with little oversight. Ability to work in a team environment with a professional interface to ensure satisfactory customer service and results.

● Ability to access and perform limited work within confined space areas as needed. Specific to the

Milford, CT and Sandy Hook, NJ facility locations only.

III. PLACE OF PERFORMANCE

The services could be provided at any one of the following NEFSC Facilities:

166 Water Street, Woods Hole, MA 02543 212 Rogers Ave, Milford, CT 06460 28 Tarzwell Drive, Narragansett, RI 02882 74 Magruder Rd, Highlands, NJ 07732

IV. OPERATIONAL HOURS

NEFSC Facility access is from 6:00am-6:00pm, Monday through Friday. The positions are full-time and the hours are expected to be 40/week with availability on weekends, holidays, and emergency situations as necessary.

● Shall be contacted after normal working hours for emergency operational responses.

● Weekend/holiday security and operational checks on a rotational basis.

● Overtime requirement: two (2) weekends per month, two (2) hours per weekend day (total of 4 hours) when required.

● Shall carry a duty phone on a rotational basis.

V. OVERTIME, TRAVEL, AND TRAINING

Overtime is anticipated on rotational basis and for emergency responses for Maintenance Technicians and other staff as necessary. If additional overtime is required, it shall be coordinated through the COR and approved on a case-by-case basis by the Contracting Officer in writing. Any overtime worked prior to the receipt of proper written authorization from the Contracting Officer will be done at the Contractor’s own risk and expense.

Training is authorized for NMFS/NOAA/DOC specific systems and requirements only as required by the task order.

● NOAA IT Security

● NOAA Safety Training

● NOAA Diving Certification

● Confined Space - specifically for Milford, CT and Sandy Hook, NJ locations

● GSA Defensive Driving Training

● Underground Storage Training (UST) training levels A, B and C.

Woods Hole, MA-Level A, B and C.

Milford, CT- Not required Narragansett, RI – Not required.

Sandy Hook, NJ - A, B, and C

Travel will be reimbursed in accordance with the Federal Travel Regulations, and all contractor travel must be approved prior to the actual travel by the COR, using the NMFS Travel Authorization Form.

PERFORMANCE REQUIREMENTS SUMMARY (applies to all Tasks):PERFORMANCE REQUIREMENTS SUMMARY (applies to all Tasks):

This contract includes a Performance Requirements Summary (PRS) and Quality Assurance Surveillance Plan (QASP). The PRS plays an integral role in the administration of the contract. In addition to any applicable inspection clauses or other related terms and conditions contained in the contract, the PRS serves as a primary tool for inspection and acceptance of services as facilitated by the Contracting Officer’s Representative (COR). Evaluation of the Contractor’s overall performance will be in accordance with the performance standards set forth in the PRS, and will be conducted by the COR.

Performance Element

Performance Requirement

Surveillance Method

Frequency Acceptable Quality Level

(AQL)

Facility Maintenance & Operations

All facility maintenance and operations tasks (Plumbing, Electrical, HVAC, Equipment Operation, Problem Solving, Preventative Maintenance) are performed effectively, safely, and in accordance with

PWS

requirements.

Inspection by

COR

Ongoing ≥95% of tasks completed satisfactorily and safely

Emergency Response

Contractor responds to emergency operational calls and performs necessary interventions within established timeframes.

COR Monitoring & Incident Reporting

As needed 100% of emergency calls responded to within specified timeframes

Preventative Maintenance

(PM)

Daily/Weekly/Mon thly PMs on electrical, plumbing, Support, and HVAC&R systems are completed as scheduled and documented.

Inspection by

COR

Daily/Weekl… ≥98% of scheduled PMs completed on time

Personnel Qualifications

All personnel maintain required experience, education, licenses, and certifications (e.g., driver's license, security checks, specific training like confined space, UST, NOAA

Diving, etc.).

Inspection by

COR

Random & … ≥98% of personnel fully qualified with

PWS

requirements

Safety and Environmental Compliance

(For SECO) Safety, occupational, and environmental programs are overseen, compliance programs managed, training coordinated, assessments conducted, and records maintained in accordance with regulations.

COR

Observation & Audits

Ongoing & … ≥98% compliance with safety and environmental regulations

Equipment & Tools

All equipment, including Government vehicles, is operated and maintained safely and effectively.

Inspection by COR & User Feedback

Ongoing ≥98% equipment operational and safe

Customer Service

All interactions with NEFSC staff and other stakeholders are professional and result in satisfactory customer service.

Customer Feedback & COR Observation

Ongoing ≥95% positive customer feedback

Overall Contract Performance

Overall contract performance is of sufficient quality to earn a Satisfactory (or higher) rating in the COR’s annual report on Contractor Performance.

Assessment by COR & Project Manager

Annual All performance elements rated Satisfactory (or higher)