REQUIREMENTS-25-3330_PWS 10 13 2026.pdf
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- Solicitation number
- REQUIREMENTS-25-3330
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This is a Performance Work Statement (PWS) for a Facility Support Services Contract at NOAA's Santa Cruz Laboratory (SCL), a fisheries research facility located approximately 1,000 feet from the coastal surf zone in Santa Cruz, California. The facility comprises a two-story, 56,000-square-foot building serving approximately 120 researchers and support staff engaged in laboratory and experimental research to manage and conserve marine fisheries resources.
The contract establishes seven primary tasks on a performance-based model emphasizing measurable outcomes and contractor flexibility. Task 1 (Janitorial Services – Firm Fixed Price) requires comprehensive custodial services across all designated spaces including offices, laboratories, restrooms, common areas, and exterior building areas, with detailed cleaning standards and specified frequencies for sweeping/wet mopping, vacuuming, trash removal, bathroom sanitation, and emergency service calls. Task 2 (Landscaping and Grounds Maintenance – Firm Fixed Price) mandates landscape maintenance using integrated pest management principles and organic/sustainable products wherever feasible, including turf care, planting bed maintenance, tree care, irrigation system management, hardscape cleaning, and semi-annual gutter service. Task 3 (Preventative Maintenance for Emergency Generators and Electrical Systems – Firm Fixed Price except emergency response Time & Materials) requires comprehensive PM and testing of two diesel generators (150 kW and 300 kW) and associated automatic transfer switches per NFPA 110 standards, plus routine electrical system maintenance, UPS battery support, and 24/7 emergency response. Task 4 (HVAC, Plumbing, and Mechanical Systems – Firm Fixed Price except repairs and emergency response Time & Materials) covers four quarterly preventative maintenance visits addressing air compressors, HVAC systems, exhaust fans, plumbing systems including lift stations addressing groundwater intrusion and pump cycling issues, backflow devices, and hose bibs, with specialized technician requirements and compliance with applicable codes and standards.
Option Year 1 includes four additional tasks priced separately as Firm Fixed Price. Task 5 requires asphalt sealcoating, crack filling, and restriping of the ~31,000-square-foot parking lot with prevailing wage compliance and demonstrated asphalt paving experience. Task 6 encompasses four distinct optional projects: a comprehensive sanitary sewer system survey with investigative report; corrective actions including new riser installation and abandoned line capping; hose bibb flow investigation and repair in the utility boatyard; flushing of 64 hydronic baseboard radiators; and complete storm lift station restoration including pump and controller replacement with specific component models (Data View controllers, EchoBeam radar level sensors, Flowline localized controllers, 10 HP 3-phase 480V pumps). Task 7 requires mold remediation and interior office repairs for four affected offices (103, 201, 203, and 226) involving HEPA-filtered containment, selective demolition, insulation replacement, drywall installation, painting, and trim work, with requirements for California B-licensed contractors and IICRC-certified mold remediation professionals. All tasks require extensive monthly progress reporting, detailed documentation, quality control plans, and coordination with the Contracting Officer's Representative to minimize disruption to laboratory operations. Contractor qualifications must include minimum three years hands-on experience in respective areas, appropriate certifications (IICRC for mold remediation, California Qualified Applicator License for pesticide applications if applicable), valid driver's license, and excellent English communication skills. The Government furnishes site access, existing infrastructure, janitorial storage, green waste bins, and security briefings, while the Contractor provides all labor, materials, equipment, and tools necessary to meet the required performance standards.
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| File | Type | Posted |
|---|---|---|
| SWFSC FED Facility Support Services SSN 1.pdf | ||
| REQUIREMENTS-25-3330_PWS RFI DRAFT.pdf |
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Performance Work Statement National Oceanic and Atmospheric Administration (NOAA)
National Marine Fisheries Service (NMFS) Southwest Fisheries Science Center (SWFSC)
Fisheries Ecology Division (FED) Facility Support Services Contract
Background The Santa Cruz Laboratory (SCL) is a fisheries research facility of the National Oceanic and Atmospheric Administration (NOAA) Fisheries; Department of Commerce (DOC). The SCL site is approximately 1,000 feet from the coastal surf zone, which is considered a harsh environment for building structures and their systems due to salt air, wind, fog, humidity, and variable weather conditions that accelerate wear. The facility is a two-story, 56,000 square foot building which serves approximately 120 researchers and support staff. Their work consists of laboratory and experimental research designed to manage and conserve marine fisheries resources including marine, coastal, and estuarine habitats. Activities associated with this effort include conferences, meetings, chemical and biological experiments, aquarium “wet” studies, videotape studies, and computer-based modeling and statistical studies.
The laboratory requires comprehensive facility support services to maintain a clean, safe, professional, and fully operational environment supporting mission-critical operations. These operations include sealife life-support systems (freshwater and saltwater for research fish, including endangered coho salmon broodstock), laboratory freezers and analytical equipment, data servers, fume hood ventilation for hazardous materials, emergency egress lighting, fire alarms, wastewater and stormwater lift stations, and security systems. Reliable facility infrastructure is essential for research continuity, staff safety, regulatory compliance, and mission resilience.
Recent assessments, including the Mission Resilience Review and Evaluation (MRRE) conducted on 27 January 2026 and documented in the report dated 29 March 2026, have identified critical gaps in emergency power system reliability during extended utility outages, as well as needs for improved HVAC/plumbing system resilience (including groundwater intrusion and pump cycling issues in lift stations), grounds maintenance sustainability, and targeted repairs to building envelope and interior spaces affected by water intrusion. This PWS establishes an integrated approach to maintain mission-critical life support systems, data servers, and lab environments, this represents a new, comprehensive facility management strategy rather than a simple consolidation of old requirements.
This PWS is performance-based, emphasizing measurable outcomes, standards, and results while allowing Contractor flexibility in methods, scheduling, and innovation (e.g., sustainable/organic practices, efficient irrigation scheduling, predictive maintenance approaches, technology for work tracking) to achieve required performance at best value. The base period covers recurring preventive, janitorial, and grounds maintenance services. Option Year 1 includes the recurring services plus two one-time repair projects: parking lot asphalt sealcoating, crack filling, and restriping; and interior office mold remediation and repairs for four (4) affected offices (103, 201, 203, and 226). These repair projects shall not be included in pricing for or performed during the base year, option year 2, 3, or 4.
1.0 Tasks
The Contractor shall coordinate all work with the COR to minimize disruption to laboratory operations and research activities.
1.1 Task 1: Janitorial Services (Firm Fixed Price (FFP))
The Contractor shall provide all labor, equipment, tools, materials, supplies, transportation, management, supervision, and other items and services necessary, and shall plan, schedule, coordinate, and assure effective performance of all custodial services performed at the Southwest Fisheries Science Center (SWFSC) Santa Cruz Laboratory. All supplies and materials provided by the Contractor shall be of commercial grade and quality with Green Seal certification or COR-approved equivalent. If other products are required, the Contractor shall consult with the COR prior to use.
Custodial services apply to all designated spaces including halls, restrooms, offices (including mailroom and adjacent trailer offices), library, conference and meeting rooms, lunch room and kitchenette areas, common areas (hallways, entries, connectors, stairways), science laboratories and special use rooms (with restrictions), dissection lab, dive locker, shop and warehouse, and exterior building areas as specified. The Contractor shall perform in a manner that will maintain a satisfactory facility condition and present a clean, neat, and professional appearance. The Contractor shall provide all required custodial services in all areas unless prevented due to damage, destruction, demolition, ongoing renovation, or verbal/written instructions from the
COR.
“Clean” shall be defined as free of dirt, dust, spots, marks, streaks, stains, smudges, scratches, mop strands, litter, debris, and other residue. Following cleaning procedures, finished areas shall have a uniform luster, with no evidence of missed areas and all surfaces dry and the corners clean.
Detailed standards for sweeping/wet mopping, vacuuming, cleaning/dusting, trash/recyclables, bathrooms, and emergency service calls are as follows:
1.1.1 Sweeping and Wet Mopping: Sweep/wet mop floors using suitable EPA-approved detergent for floor types per manufacturer or industry standards, edge to edge, under furnishings and rugs/mats. Floors free of dirt, water streaks, mop marks, smears, grease, gum, tar, scuff marks, spills, stains. Scrape hardened dirt; no dirt in corners/behind doors/under mats. Precautions to safeguard wiring/equipment.
No carpet fuzz from harsh rubbing; cleaned areas blend uniformly.
1.1.2 Vacuuming: Vacuum carpet edge to edge, around/under furnishings, corners. Free of loose dirt, dust, debris. Exterior vacuums ≤49 dB. Use extraction method for carpets/rugs per manufacturer/industry standards. No spots/stains or carpet fuzz. Furniture/equipment moved by facility manager; Contractor replaces to original position. Non-absorbent pads/foil between carpet and furnishings. Contractor repairs any damage from shampooing at own expense.
1.1.3 Cleaning and Dusting: Clean/dust all surfaces (desks, partitions/glass, file cabinets, hand rails, grills, ledges, sills, walls/baseboards, doors, windows/sills, picture frames, fire extinguishers, water fountains, hardware, tables, chairs, cabinets, refrigerators, etc.). No smudges, marks, dust, dirt, debris, streaks, food, cobwebs, rust, or stains. Do not dust furniture with papers/files on them.
1.1.4 Trash and Recyclables: Empty all receptacles. Receptacles empty, clean, disinfected, free of residue/offensive odors. Replace torn liners or those with stuck food/deemed dirty. Dispose of all waste/trash off Government property per RCRA and state/local regs. Break down cardboard boxes and place in outside recycle container. Office/common/lab recycle receptacles empty, clean, disinfected, free of residue/odors.
1.1.5 Bathrooms (6 total): Clean/disinfect urinals, toilets, lavatories, sinks, floors, floor drains, partitions, walls, mirrors, countertops, dispenser surfaces. Empty waste receptacles (clean/disinfect, replace liner if torn/dirty). Fixtures free of dirt/stains/residue. Partitions/walls/floors/grout/doors free of dirt/stains/graffiti. Mirrors clean/polished/streak-free. Metal fixtures/hardware free of stains/water spots/residue. All surfaces dry, corners clean. Sweep/mop restroom floors, wash walls/stalls/shower area. Replenish paper towels, toilet tissue (full rolls; partial <3/4 on grab rail), seat covers, soap/sanitary dispensers. Pour ¼ gallon water down each floor drain to refill traps. Use EPA-approved detergents per COR/SECO. Annual deep cleaning scheduled with Facility Manager/COR.
1.1.6 Emergency Service Calls: Includes cleaning up water, mud, debris from inclement weather/precipitation/wind, broken/leaking pipes/sinks/toilets/drinking fountains, broken glass, non-hazardous material spills. As-needed basis directed by SWFSC Administrative Staff/SECO/COR. Validated customer complaints (VCCs) for skipped/missed tasks (trash not picked up, vacuum incomplete, restrooms not cleaned, spots on walls, out of paper towels, etc.). COR completes Quality Deficiency Report; Contractor notified by telephone/email; complete by COB same day if reported by 10:00 a.m. or next business day. Contractor shall not exceed three (3) VCCs per month; deduction taken for each over three (3).
1.2 Task Frequencies and Areas (detailed in Quality Control Plan and annual work schedule for COR approval):
1.2.1 Offices (incl. mailroom, trailer offices):
1x/week – empty trash/recycle (nursing mother’s room during designated hours).
1x/monthly upon request – vacuum carpets/rugs, dust cleared surfaces, wipe door handles/wall marks, dust high areas/light fixtures, wet mop non-carpeted.
Do not move or disturb personal items.
Vacated Offices: Upon vacancy notification from COR – full clean including spot carpet clean if necessary.
1.2.2 Library (incl. office in library):
1x/week – empty trash/recycle, vacuum carpet, spot clean if necessary, dust cleared surfaces, wipe door handles/wall marks. Monthly – dust high areas, vents, light fixtures.
1.2.3 Conference Room and two (2) Smaller Meeting Rooms:
1x/week – empty trash/recycle, vacuum carpet, spot clean if necessary, wipe door handles/wall marks, dust/wipe furniture/surfaces.
May be required daily during scientific conferences hosted at SCL as directed by COR.
1x/month – dust high areas, vents, light fixtures.
1.2.4 Lunch Room and two (2) Kitchenette Areas:
2x/week – empty trash/recycle, fill towel dispensers, clean/sanitize tables/countertops/sink/general kitchen area, clean door hardware/light switches/wall marks, clean microwaves.
1x/week – vacuum carpet, spot clean if necessary.
1x/month – dust high areas, vents, light fixtures.
Bi-Annually (schedule with COR) – clean/disinfect inside of refrigerators (2 total) and exterior;
coordinate food removal with COR.
1.2.5 Bathrooms – Six (6):
2x/week – empty trash, clean/disinfect washbowls/toilets/urinals (inside/out), wet-mop/sanitize floors, clean/polish mirrors and chrome/steel fixtures, fill toilet tissue (full rolls; partial <3/4 on grab rail), fill seat cover/paper towel/soap/sanitary dispensers, pour ¼ gallon water down each floor drain.
Annually (schedule with Facility Manager/COR) – deep cleaning.
1.2.6 Common Areas (hallways, entries, connectors, stairways):
1x/week – empty trash/recycle, vacuum carpet, spot clean carpets, wet mop stairs/hallways/uncarpeted areas, clean door hardware/stair rails/wall marks, clean bike rack area (mop/wipe walls/tire scuffs), dust/clean furniture.
1.2.7 Science Laboratories and Science Special Use Rooms:
1x/week – sweep floors, empty trash/recycle, fill towel dispensers, wet mop floors, clean door hardware/light switches/wall marks.
DO NOT CLEAN SINKS OR COUNTERS (responsibility of science staff).
No janitorial staff shall enter laboratories until site-specific safety training from Facility Manager or designated lab safety trainer. Janitorial staff shall wear protective gloves and safety glasses (provided by SCL); training in proper use, removal, and disposal of gloves required prior to commencement.
1.2.8 Dissection Lab:
1x/week – empty trash/recycle, fill towel dispensers, mop floor.
1.2.9Dive Locker:
1x/week – empty trash/recycle, clean/disinfect shower rooms (2), clean door hardware/light switches/wall marks, wet mop floors.
1x/month – dust high areas, lockers, vents, light fixtures.
1.2.10 Shop and Warehouse:
1x/week – clean sink, empty trash/recycle, fill towel dispensers, sweep floors.
1.2.11 Floors (Annual, schedule with COR): Shampoo/clean all carpets (provide carpet shampooer machine). Stripping, waxing, and burnishing of resilient floors.
1.2.12 Window Cleaning:
1/week – spot clean windows around all entryways (inside/out).
Annually (schedule with COR) – clean all exterior/interior windows (high pressure cleaning using DI water – estimated two-person job); pressure wash roof eaves with extensions prior to window cleaning; wash window screens; clean/polish wood trim around windows.
1.2.13 Exterior Building:
1x/week – empty trash receptacles, ashtrays, pick up all cigarette butts.
Annually (schedule with COR) – polish/wax all exterior stainless steel door hardware to remove rust;
clean stainless steel front door inside/out; clean/polish stainless steel and glass entry cover;
pressure wash roof eaves with extensions prior to window cleaning.
1.2.14 Areas NOT Covered by Janitorial Service: MDF/Server room, storage areas, aquarium room, pump room, mechanical rooms, electrical rooms, service and entry courtyards (except trash receptacles).
1.3 Quality Control, Security, and Personnel: The Contractor shall submit a Quality Control Plan (QCP) to COR within ten (10) days of contract award along with initial work schedule. QCP includes inspection system (COR and Contractor rep walk-throughs), deficiency reporting via COR Inspection & Checklist Review, annual work schedule for periodic tasks (changes submitted 3 working days prior; coordinate 30 days prior for strip/refinish, high dusting, carpet shampoo), physical security (safeguard Gov property; repair/replace damage at Contractor expense; remove personnel deemed contrary to SWFSC best interest), and key control (no duplication of issued keys/key cards; procedures in QCP; report lost/duplicated keys next duty day; re-key/replace at Contractor expense or deduction from payment for master key loss). Supervisor/alternate must read/write/speak/understand English and language of employees; available 0730-1600 M-F within 30 min telephonically and in person next business day. All Contractor employees US citizens or lawful permanent residents; able to read/write/speak/understand English for MSDS compliance and staff communication; neat appearance with distinctive company clothing and ID badges. Background security checks per 1352.237-71 (OF-
306, fingerprints, two picture IDs, SF-85/E-Qip via WRSO; temporary ID up to 60 days if delays; no start until cleared). Parking per SWFSC policy. Work control procedures for timely accomplishment and tracking; document furniture/fixture locations for replacement after cleaning (labor deduction if others must relocate). Invoices electronic per 1330-52.232-71. Hours: mutually agreed time preferably 8:00 a.m. to 3:00 p.m. M-F except Federal holidays; minimal interruption to Gov business; coordinate daily with Facility Manager/COR before starting.
2.0 Task 2: Landscaping and Grounds Maintenance Services (Firm Fixed Price (FFP)) The Contractor shall furnish all labor, supervision, qualified personnel, equipment, tools, materials, transportation, licenses, permits, and expertise necessary to perform complete and continuous landscape and grounds maintenance services at the SCL. Services shall result in grounds that are consistently neat, healthy, safe, weed-free to the maximum practicable extent, professionally maintained, and compliant with all applicable federal, state, and local environmental, pesticide, and safety regulations. The Contractor shall use integrated pest management (IPM) principles and prioritize organic, low-impact, or sustainable products and practices (e.g., certified organic weed control products such as Mirimichi Green or equivalent) wherever effective and feasible to minimize environmental impact in this sensitive coastal/marine-adjacent location.
The laboratory grounds consist of turf/lawn areas (primarily Creeping Red Fescue and low-maintenance/no-mow grass), ornamental planting beds with shrubs, ground covers, and other plantings, mature trees, irrigation systems (automatic controllers, spray and drip zones), parking lots, driveways, walkways, and other hardscape features surrounding the main building. These grounds must be maintained to provide a safe, clean, professional, and aesthetically pleasing environment that supports the laboratory's mission, enhances the workplace for staff and visitors, and reflects positively on NOAA/NMFS as a federal research institution. Poorly maintained grounds can create safety hazards (tripping, fallen branches, pest harborage), detract from professional image, waste water/resources, and potentially impact research activities or public perception.
Specific elements of the work (detailed performance standards and checklists in approved QCP/annual schedule):
2.1 Turf and Lawn Care: Maintain all turf/lawn areas (Creeping Red Fescue “lawn” and “no-mow grass” zones).
Perform regular mowing and edging to keep grass at healthy, appropriate heights (generally 2–4 inches or per species/seasonal best practices for coastal fescue), free of broadleaf weeds and excessive thatch. Use mechanical methods primarily; apply labeled herbicides or organic alternatives only as needed and in accordance with California regulations and manufacturer instructions. Monitor and report irrigation requirements or deficiencies. Note: Hand-pulling broadleaf weeds in turf generally not practical for large areas;
chemical or organic spot treatment expected as part of maintaining standards.
2.2 Planting Beds, Shrubs, Ground Covers, and Ornamental Plant Maintenance: Fertilization – apply complete, balanced, slow-release or controlled-release fertilizer at least annually or as needed based on plant requirements and soil/plant health observations to maintain vigorous, healthy condition without excessive growth or nutrient runoff. Weed Control – provide continuous weed control in all planting beds and improved areas using pre-emergent and post-emergent methods, with preference for organic-certified products (e.g., Mirimichi Green Weed Control or equivalent) and mechanical removal where effective; minimize bare soil exposure. Mulching and Bed Surfaces – periodically rake and refresh bed surfaces to remove debris and maintain neat appearance; inspect and recommend addition of mulch (ground bark or approved material) as needed to conserve moisture, suppress weeds, and improve aesthetics (extensive mulch installation beyond routine refresh may be priced separately). Insect and Disease Control – periodically inspect all ornamental plants throughout the year; when infestation or disease detected, apply appropriate treatments using IPM, approved products compliant with state/local regs, and environmental conditions; prioritize least-toxic options suitable for coastal/near-marine setting. Pruning – judiciously prune all ornamental plant material, shrubs, and ground covers in accordance with horticultural best practices and intended function/location of each plant; remove spent flower heads, dead/diseased wood, and shape to maintain health, safety clearances (from walkways, buildings, utilities), and appearance; remove all pruning debris from site same day. Watering – utilize and manage the existing automatic irrigation system for bed areas; establish, monitor, and adjust controller schedules seasonally and according to weather/evapotranspiration needs to promote deep rooting, water conservation, and plant health while preventing runoff, pooling, or waste; perform manual watering for new plantings or stressed areas as required; report any system deficiencies immediately.
2.3 Tree Care and Maintenance: Prune trees and larger shrubs (generally up to 12–15 feet in height from ground level or within safe reach of standard equipment/ladders without specialized climbing/arborist gear) to remove dead, diseased, crossing, or hazardous branches; maintain clearances from structures, power lines, walkways, and sight lines; and promote healthy structure. All work performed by trained personnel following ANSI A300 or equivalent standards. Debris removed same day. Pruning of trees exceeding these limits, or requiring bucket trucks/specialized equipment, shall be considered extra work and priced separately or performed under separate procurement. Report any hazardous tree conditions (e.g., structural defects, disease) to the COR within 24 hours with recommendations.
2.4 Irrigation System Inspection, Monitoring, and Minor Maintenance: Inspect all irrigation system components (controllers, valves, piping, sprinkler heads, drip emitters, pressure regulators, filters) on a regular basis, at minimum prior to and during the growing season and after major weather events. Monitor for proper operation, coverage, leaks, breakage, clogs, or malfunctions. Perform minor repairs and adjustments, including head/emitter replacement, as part of the base service (Contractor shall stock common replacement parts or obtain quickly). Major repairs, system modifications, or replacements beyond minor items shall be reported to COR with cost estimate for approval (time and materials or fixed price). Establish and document seasonal watering schedules optimized for conservation. The Government provides the irrigation water supply and electrical power for controllers; Contractor is responsible for programming and seasonal adjustments.
2.5 Hardscape, Parking, Driveway, and General Debris/Litter Control: Clean all parking lots, driveways, walkways, patios, and building perimeter areas weekly (or more frequently as needed, especially after leaf drop or storms) using leaf blowers, brooms, or approved methods to remove leaves, debris, litter, and sediment.
Remove weeds growing in pavement cracks, joints, and edges. Keep all landscaped and hardscape areas free of trash, bottles, papers, cartons, and similar items to maintain a neat appearance. Dispose of all landscape-generated green waste and debris in on-site Government-provided green waste/trash bins or by other approved means. Do not leave debris piles overnight unless secured and approved.
2.6 Semi-Annual Gutter Service: Clean all roof and gutter of all leaves and debris. Bag up and remove all debris from the job site. Water flush all gutters and downspouts to assure flow. Clear all clogged downspouts.
2.7 General Requirements and Professional Standards: All field work performed under direct supervision of a qualified landscape professional with appropriate training and experience. Contractor personnel shall conduct themselves in a workmanlike, efficient, and professional manner at all times while on site as representatives of the Contractor interacting with a federal research facility. Comply with all applicable federal, state, county, municipal, and administrative laws, ordinances, orders, rules, and regulations, including but not limited to California Department of Pesticide Regulation (DPR) requirements for licensing, notification, and recordkeeping;
OSHA/Cal-OSHA safety standards; and NOAA/NMFS site-specific safety, security, and environmental policies.
Furnish, upon request, certificates of insurance evidencing comprehensive general liability, automobile liability, workers' compensation, and property damage coverage with limits appropriate for the work and federal contracting (minimum $1,000,000 per occurrence or as required by the solicitation). Coordinate work schedules with the COR or designated Facility Manager to minimize disruption to laboratory operations, research activities, meetings, or staff access. Noisy activities (mowing, blowing) should preferably occur during early morning hours
(e.g., before 9:00 AM) or other low-impact times when feasible, with prior coordination. The Contractor shall not be held responsible for pre-existing faulty landscaping installations or conditions existing prior to contract start, but shall report any such conditions observed during performance.
3.0 Task 3: Preventative Maintenance and Repair Services for Emergency Generators and Associated Electrical Systems (Firm Fixed Price except for 3.6 Emergency Response and Repair Services) The Contractor shall provide comprehensive preventative maintenance, testing, documentation, refueling, and 24/7 emergency repair program to close these gaps and sustain mission resilience. The facility depends on reliable backup power for aquarium life-support systems, ultra-low-temperature freezers (biological samples), data servers, hazardous-material storage ventilation, safety systems, and the wastewater lift station. Utility power is supplied by PG&E with three on-site diesel generators and ATS: Generator 1 (150 kW, 480 V), and Generator 2 (300 kW, 208 V, installed 2024). All work shall comply with manufacturer recommendations (Generac Industrial), NFPA 110 (Standard for Emergency and Standby Power Systems), NFPA 70B (Recommended Practice for Electrical Equipment Maintenance), OSHA, and applicable federal and California codes. The Contractor shall prioritize local Santa Cruz-area technicians capable of 2-4 hour emergency response times where feasible.
3.1 Preventative Maintenance and Testing of Emergency Generators and ATS: The Contractor shall maintain Generators 1 & 2 and associated ATS per manufacturer (Generac Industrial) recommendations, NFPA 110 (Level 1), and EPA requirements so they start automatically, transfer loads within specified times, carry rated load stably, and shut down properly.
3.1.1 Generator 1-150kW:
a. Perform three Minor PM Inspections (Level 1) covering engine electrical, generator components, safety controls, instrumentation, air/exhaust, cooling, fuel, lubrication, and ATS (wiring, contacts, IR temperature, simulated transfer, timers).
b. Perform one Major Annual PM Service (Level 2) (includes all Minor elements + fuel/lube filter changes, oil replacement/disposal, optional lab analysis, bearing lubrication).
c. Conduct 4-hour load-bank testing quarterly and coordinate building-load transfer testing with the facility manager to validate real-world capacity and power quality.
d. Perform or support monthly operational tests (>30% load per NFPA 110) as needed.
e. Provide oil/coolant/fuel sampling & analysis, diesel top-off, and fuel polishing at time of PM- visit.
f. Immediately report deficiencies to the facility manager with corrective recommendations and cost estimates for non-routine repairs.
3.1.2 Generator 2-300kW:
a. Perform eleven Minor PM Inspections (Level 1) covering engine electrical, generator components, safety controls, instrumentation, air/exhaust, cooling, fuel, lubrication, and ATS (wiring, contacts, IR temperature, simulated transfer, timers).
b. Perform one Major Annual PM Service (Level 2) per generator (includes all Minor elements + fuel/lube filter changes, oil replacement/disposal, optional lab analysis, bearing lubrication).
c. Conduct 4-hour load-bank testing quarterly and coordinate building-load transfer testing with facility manager to validate real-world capacity and power quality.
d. Perform or support monthly operational tests (>30% load per NFPA 110) as needed.
e. Provide oil/coolant/fuel sampling & analysis quarterly.
f. Provide diesel top-off, fuel polishing at time of PM-visit.
g. Immediately report deficiencies to the facility manager with corrective recommendations and cost estimates for non-routine repairs.
3.1.3 Deliverables: Detailed PM/test reports (checklists, measurements, photos, results, recommendations) within 5 business days of each visit/test; updated cumulative maintenance logs quarterly; Annual Generator
& ATS Health Assessment (capacity trends, remaining life, ESPC-aligned recommendations) within 30 days after each contract year.
3.2 Routine Electrical Preventative Maintenance for Facility Electrical Distribution System: The Contractor shall maintain the facility electrical distribution system (switchgear, panels, wiring, outlets, grounding, emergency lighting on backup, surge protection) per NEC (NFPA 70), NFPA 70B/70E, and MRRE findings (documentation gaps, outlet color-coding, power quality from switching loads).
a. Semi-annual inspections + infrared thermography of critical panels/connections to identify hot spots/loose connections.
b. Verify/correct/update one-line diagrams, panel schedules, circuit directories; install durable red covers/marking on all generator-backed outlets and socialize the convention with staff.
c. Inspect/test emergency lighting circuits on generator power; identify gaps per NFPA 101.
d. Support power quality re-evaluation (voltage sags, flicker, harmonics) post-ESPC pump/HVAC upgrades and recommend mitigations.
e. Annual full-load/black-start test, document, analyze results and provide recommendations and submit the report to the facility manager within ten (10) business days of test completion.
f. Annual infrared survey of critical infrastructure with prioritized repair recommendations.
3.2.1 Deliverables: PM/thermography reports (IR images, findings, severity, actions) within 10 business days; updated electrical documentation (redlines or CAD/PDF) within 30 days of changes or annually; initial + annual Emergency Lighting & Circuit Mapping Report (within 60 days of award); Post-ESPC Power Quality Re-Evaluation Report (per COR schedule).
3.3 Standalone UPS Battery Maintenance, Testing, and Support: The Contractor shall maintain all facility UPS systems/batteries for seamless transitions, adequate runtime, and power conditioning (prioritize double-conversion upgrades for sensitive equipment per MRRE). Many units are EOL with errors.
a. Maintain current UPS inventory (make/model/rating/age/location/loads/battery age) and update quarterly.
b. Semi-annual maintenance: inspection, cleaning, firmware (approved), battery impedance/load testing, runtime verification via simulated failure, and EOL battery/UPS replacement (batteries as consumables; full units via modification).
c. Prioritize/execute double-conversion upgrades for sensitive loads (sequencers, servers, instrumentation); maintain formal replacement schedule on facility safety calendar.
d. Emergency UPS troubleshooting, battery replacement, and temporary power solutions.
e. Decommission non-essential UPS as directed by the facility manager.
3.3.1 Deliverables: Initial + quarterly UPS Inventory & Status Report (within 30 days of award); UPS Maintenance & Test Reports within 5 business days of visits; UPS Replacement Schedule & Roadmap (within 60 days of award, updated annually); battery disposal certificates; monthly UPS health summary in progress reports.
3.4 Refueling Services, Fuel System Maintenance, and Refueling Plan Development: The Contractor shall ensure adequate high-quality diesel fuel and develop/implement a formal refueling plan.
a. Scheduled refueling to maintain minimum levels (target 7–14 days runtime at expected loads, coordinated with facility manager); fuel quality testing at each fill.
b. Fuel system PM (tank/line/filter/water separator inspection, water drain, filter changes, polishing if needed) integrated with generator visits.
c. Develop draft Refueling Plan within 60 days (coordinated with COR, Facility Manager) finalize within 30 days of comments. Plan addresses procurement, logistics in regional emergencies, minimum stocks, rotation, mutual aid, and contingencies.
d. Maintain fuel consumption logs during tests/outages; support runtime calculations.
3.4.2 Deliverables: Draft Refueling Plan (60 days); Final Plan (90 days); Fuel Delivery & Quality Reports within 2 business days of each event; monthly Fuel Status & Consumption Report (with progress report).
3.5 Documentation, Reporting, and Coordination: The Contractor shall maintain accessible records, provide regular reporting after PM visits, and coordinate with the facility manager.
a. Maintain and provide the facility manager all service records, diagrams, inventories, schedules, and reports.
b. Submit work reports after each PM visit or repair covering issues, upcoming work, fuel/UPS status, and recommendations.
3.5.1 Deliverables: Submit PM Visit Work Reports (within 5 days after visit).
3.6 Emergency Response and Repair Services (Time and Materials (T&M): The Contractor shall provide 24/7 emergency response and repairs for generators, ATS, UPS, electrical, and fuel systems with priority on aquarium life support, servers/data integrity, safety systems, and lift station. Maintain 24/7 POCs with dispatch authority.
a. On-site response: ≤2 hours for critical failures; ≤4 hours for others. Immediate remote troubleshooting.
b. Diagnose, repair, or provide temporary power (portable generators/rental UPS) for extended outages; coordinate planned/emergency outages with COR/researchers.
c. Document every event (timeline, root cause, actions, parts, post-repair tests, prevention recommendations); preliminary report within 24 hours; final within 5 business days.
d. Maintain adequate spares or 24-hour supplier access for common items.
3.6.1 Deliverables: Immediate notification on arrival; Preliminary Incident Report (24 hours); Final Repair Report (5 business days); Corrective Action Plans for recurring issues (10 business days).
4.0 Task 4: HVAC, Plumbing, and Mechanical Systems Preventive Maintenance, Repair, and Inspection Services (Firm Fixed Price (FFP) Except for 4.8 & 4.9 for repair and emergency repairs)
The Contractor shall provide comprehensive preventive maintenance (PM), inspection, testing, repair, and as-needed replacement services for the SCL's HVAC systems (including chillers, heat pumps, evaporators, condensers, hydronic baseboard heaters, ventilation for HAZMAT storage, WYE strainers, and associated controls) and Plumbing systems (sanitary and storm lift stations with pumps, controllers, level sensors, valves, and guide rails; sewer lines and cleanouts; backflow devices; domestic water systems; hose bibs; and hydronic piping flushing) to ensure reliable support for fisheries research, laboratory operations, and mission resilience.
The facility's location in a harsh coastal environment (salt air, humidity, groundwater intrusion) accelerates wear. Recent assessments, including the January 2026 MRRE, have identified critical needs such as addressing groundwater intrusion and frequent pump cycling in lift stations, expanding the PM program to additional HVAC equipment (e.g., Heatcraft, Mitsubishi, Bard units and strainers), performing hydronic flushing, correcting sewer infrastructure issues (abandoned lines, cleanout access, hose bib flow), and improving documentation and emergency response capabilities. This task focuses on outcomes: maintaining systems in optimal, code-compliant condition with minimal downtime.
The Contractor shall conduct four (4) quarterly preventive maintenance visits (or at manufacturer-recommended intervals and in accordance with NFPA requirements and applicable codes/standards) to inspect, test, maintain, and service all government-owned HVAC, Plumbing, and associated electrical/control systems and components. Work shall be performed in accordance with the most recent applicable codes, standards, manufacturer recommendations, and technical service bulletins. Specialized equipment shall be serviced and maintained by manufacturer-certified technician(s). The Contractor shall have locally available resources and qualified staff to support scheduled and unscheduled/emergency work efficiently and economically. During each quarterly visit and as part of ongoing maintenance, the Contractor shall perform, at a minimum, the following inspections and services (incorporating facility-specific requirements to address current conditions such as lift station groundwater intrusion and pump cycling, hydronic system maintenance, sewer infrastructure issues, and expansion of the PM program to additional equipment):
4.1 Air Compressors: Check oil, compressor motors, pressure switch, moisture/oil/dirt in lines & filter, compressor belt (tighten or change if necessary), pressure relief valve, all electrical connections, control settings, crankcase oil level, motor for bearing temperature and noise, drain water from tank, operation of manual and automatic drain and clean, clean refrigerant drier condenser and oil motor as necessary, operation of refrigerant drier and operating controls, pressure limit controllers, all functions of timer switches.
4.2 HVAC Systems: Consists of Heat Pumps/Make Up Air Units, Split System Air Conditioners/Forced Air Ventilation, and related equipment including but not limited to Heatcraft, Mitsubishi, Bard, Trane units and WYE strainers, hydronic baseboard heaters (~64 office + 29 common area units), chillers, and associated controls; add newly identified equipment to the PM program as directed.
Check refrigeration charge, cooling coil condition and piping for oil/refrigerant leaks, all belts, condenser fins for damage and cleanliness, condensation pan and discharge pipes, all wiring, controls (thermostat or BAS), starter and tighten electrical connections, lubricate fan/motor bearings, prove damper and economizer operation, change/clean filters, reversing valve operation, clean humidifier and prove operation, all humidifier elements, replace contactors/points as needed. For hydronic baseboard heaters: Perform flushing as scheduled or directed
– isolate, remove/reinstall as needed, flush, furnish/install thermostat dials, refill and return to normal operation.
4.3 Exhaust Fans: Check/replace all belts as necessary, grease or oil bearing motors, check rotation, tighten all electrical connections, check inlet/outlet dampers (when applicable), check all exposed ductwork for deterioration.
4.4 Reciprocating Air Conditioning Compressors and Other Specialized HVAC: Check oil levels, visual for leaks, check excessive vibration/heat, start-up/operational check, tighten electrical connections, check timer switch functions.
4.5 Plumbing Systems: Consists of Sanitary and Storm Lift Stations, Sewer/Drainage, Domestic Water, Backflow, Hose Bibs, Hydronic Piping. Conduct water treatment for piping as required. Locate and clean sewage cleanouts at least annually or as needed. For Lift Stations: Inspect/test pumps, motors, controls (Data View, localized), level sensors (EchoBeam), guide rails, check/isolation valves, gauges, alternator relays; check leaks, groundwater intrusion, concrete condition, pump cycling. Perform confined space entry with air monitoring, safety plan, LOTO. Test operations, set level setpoints, demonstrate lead/lag/alarms. Document levels, cycles, groundwater issues. Support or perform (under repair task) patching, epoxy lining bottom 8 ft, component replacements to mitigate intrusion/reduce wear. For Sewer/Hose Bibs: As identified or directed, perform camera/hydro jetting, capping abandoned lines, riser/cleanout installation/excavation/restoration, troubleshoot/restore hose bib flow/pressure (~55 psi). Backflow: Annual recertification and documentation. General: Inspect for operation and coastal corrosion.
4.6 Standards: All manufacturer-recommended PM and inspection items shall be accomplished within recommended periodicity. Equipment shall operate within manual parameters. Deficiencies documented (with photos) for repair task or proposal. Contractor shall maintain complete, current O&M manuals and technical service bulletins on-site and be responsible for updates. Vendor software tracking printout appendix to monthly report if used; electronic backup of all data at contract/option end.
4.7 Environmental, Safety, and Regulatory Compliance: All work per EPA (refrigerants/HAZMAT handling, disposal, record-keeping per CAA/Clean Water Act), OSHA, NFPA, confined space (permit, air monitoring, safety plan, LOTO for lift stations), and other applicable codes. Coastal corrosion considerations for replacements.
Contaminated consumables removed and properly disposed. Full compliance; proper documentation provided.
4.8 Correction of Deficiencies and Performance of Repairs (Time and Materials (T&M): The Contractor shall correct deficiencies discovered during PM/inspections or normal operations, or as tasked (e.g., lift station restoration, sewer corrections, hydronic flushing, hose bib repairs). Specialized by certified tech(s). Provide proposals with ROM, schedule, parts list within 2 business days (immediate for emergency). Emergency parts identified to COR within 2 hours. Perform repairs to return systems to normal per manuals/codes.
Parts/materials/consumables provided by Contractor (common items in pricing); some GFP as directed.
Coordinated to minimize disruption.
4.9 Emergency Repairs and Response (Time and Materials (T&M): Emergency repairs shall start within 4 hours of notification. Provide/maintain 24/7 contact info for response personnel. Implement temporary protective measures for extended critical system impacts (e.g., lift station backup if needed).
4.10 Documentation, Reporting, Coordination, and O&M:
a. Maintain on-site O&M manuals.
b. Provide detailed quarterly PM reports/checklists (all items above, photos, tests, deficiencies, recommendations) within 5 business days after visit.
c. Monthly progress reports (by 10th: accomplishments, issues e.g. groundwater/pump cycling/power quality impacts, recommendations, schedule, software printouts).
d. Quarterly summaries. Coordinate with COR/Facility Manager (Tom Rausch) with 48-hr notice for routine; not authorized on closure days (furlough, weather, outages, holidays) unless authorized – non-working/non-pay. Notify for closures during work hours.
e. At end of contract/option: Electronic backup of all maintenance data/tracking. Provide all documents to the COR.
5.0 Task 5 – Optional Task: Parking Lot Services: Asphalt Sealcoating, Crack Filling, and Striping (Option Year 1 Only) (Firm Fixed Price (FFP))
In Option Year 1 only, the Contractor shall also perform asphalt sealcoating, crack filling, and striping services for the staff parking lot (~31,000 sq ft total main parking lot and adjacent interior lot). The Contractor shall furnish all labor, materials, equipment, tools, supervision, traffic control, No Parking signage, cones, barriers, and services necessary to clean and prepare the asphalt surfaces, treat oil spots, fill cracks 1/4 inch and larger (excluding alligator areas unless directed), apply Overkote or approved equivalent sealcoat, and restripe per existing layout including ADA and fire lanes. All work complete in all respects. Contractor to verify conditions on site visit. All work shall be performed in compliance with applicable federal, state, and local regulations, including California prevailing wage requirements for public works (Contractor must be registered with DIR and utilize prevailing wage rates), Cal/OSHA safety standards, manufacturer application instructions for sealcoat and crack filler products, guidelines from the Asphalt Institute or Asphalt Emulsion Manufacturers Association (AEMA), and the Manual on Uniform Traffic Control Devices (MUTCD) for pavement markings and temporary traffic control. The Contractor shall hold a current California Class A (General Engineering) or C-12 (Asphalt Paving) contractor license. Minimum insurance requirements include Commercial General Liability coverage of at least $2,000,000 per occurrence and $4,000,000 aggregate, Workers Compensation as required by California law, and Automobile Liability. Certificates of Insurance naming the Government as additional insured are required prior to mobilization. Work shall be performed with minimal disruption to NMFS Santa Cruz Laboratory operations and staff parking. The Contractor shall provide all necessary traffic control, No Parking signage, cones, and barriers, and may be required to perform work during evening, early morning, or weekend hours as pre-coordinated with the COR. Given the site location approximately 1,000 feet from the coastal surf zone, the Contractor shall implement measures to prevent any sealcoat, primer, debris, or wash water from entering storm drains or coastal waters and shall comply with all applicable environmental and stormwater regulations.
Product data sheets, Safety Data Sheets (SDS), and proposed application methods/rates shall be submitted for COR approval pre-mobilization. The Contractor shall provide a minimum one (1) year warranty on materials and workmanship. The Contractor shall have a minimum of five (5) years of experience performing commercial asphalt sealcoating, crack filling, and pavement striping on parking lots of similar size and scope (approximately 20,000 sq ft or larger) and shall have successfully completed at least three (3) comparable projects for government, educational, or institutional clients within the past three (3) years (references required). The on-site supervisor or foreman shall be experienced in proper surface preparation techniques, sealcoat application in coastal environments, and ADA-compliant striping layouts. Experience with prevailing wage projects and working in occupied operational facilities is highly desirable.
5.1 Detailed Tasks:
5.1.1 Site Preparation and Cleaning – Clean all parking lot asphalt surfaces of loose dirt, dust, debris, vegetation, and contaminants using blowers, hand tools, or approved methods. Treat severe oil spots by cleaning and applying oil spot primer (or torching if appropriate and safe). Contractor shall coordinate with Government personnel to have all vehicles and equipment moved from work areas prior to commencement. Ensure irrigation and sprinkler systems are turned off for the project duration as coordinated.
5.1.2 Crack Filling – Apply hot rubber crack filler or approved equivalent to all cracks 1/4 inch and larger. Do not fill alligator cracked areas unless specifically directed by the Technical POC/COR.
Ensure the filler is properly applied and tooled smooth and level with the surrounding pavement surface.
5.1.3 Sealcoat Application – Furnish and apply one (1) coat of Overkote or approved equivalent commercial-grade sealcoat material uniformly to the prepared surfaces to achieve proper coverage without streaking or thin spots. If a second coat is included in the proposal or directed, apply after the first coat has cured per manufacturer recommendations (minimum 24 hours).
Allow minimum 24-hour cure time before vehicle traffic. Protect adjacent surfaces, buildings, and landscaping from overspray.
5.1.4 Restriping and Cleanup – After adequate sealcoat cure (minimum 24-48 hours or per manufacturer), restripe all parking spaces, ADA/handicap spaces, fire lanes/curbing, and other existing markings using approved traffic paint suitable for sealcoated asphalt. Perform final site inspection with Government representative. Remove all debris, excess materials, equipment, and temporary protections from the site. Leave the parking lot in clean, usable condition.
Submit before-and-after photographs to the COR with final documentation. The Contractor shall submit a proposed work schedule and material submittals within five (5) business days of Option Year 1 start or notice to proceed for this project. All tasks shall be completed and the work accepted by the Government within the coordinated schedule.
6.0 Task 6 – Optional Tasks (Option Year 1 Only) (Firm Fixed Price (FFP))
6.1: Sanitary Sewer System Survey
6.1.1 The Contractor shall provide all labor, tools, materials, equipment, and supervision necessary to conduct a comprehensive investigative survey of the existing sanitary sewer system at the NOAA Southwest Fisheries Science Center facility located at 110 McAllister Way, Santa Cruz, CA 95060.
Specific requirements include:
Access available entry points to survey the sanitary sewer system.
Identify and mark areas of concern, specifically:
o Cleanout located at the southwest corner of the building.
o Abandoned sewer pipe at the northwest corner of the building.
Coordinate with SWFSC staff to verify exact locations of the cleanout and abandoned pipe prior to surveying.
Utilize push camera equipment for pipe inspection. If the push camera cannot reach identified areas, the Contractor shall use a hydro jetting machine to clear obstructions and enable further inspection.
Conduct pipe surveying to the greatest extent possible.
Perform an underground utility survey (Subdynamics or equivalent) to locate and document utilities in the work areas.
Document all findings, including video footage, photographs, and written observations of pipe conditions, blockages, intrusions, or other defects.
6.1.2 Deliverable: A written Investigative Report (including photos, video, diagrams, and marked-up site plan) detailing survey results, identified issues, and recommended corrective actions. The report shall be delivered to the Contracting Officer’s Representative (COR) within 15 calendar days of completing the survey.
6.2 Corrective Action & Construction Documentation
6.2.1 Following completion of the investigative survey and assessment of pipe locations and conditions, the Contractor shall:
a. Install New Riser at Existing Cleanout Provide all labor, materials, and supervision to excavate and install a new riser for the existing cleanout. The riser shall be 4-inch diameter and match the size and material of the existing piping. The Contractor shall restore the site to its original condition upon completion.
b. Cap Abandoned Sewer Line Provide all labor, materials, and supervision to excavate above the tee connection where the abandoned sewer line connects to the laboratory’s sanitary system. Cut and cap the abandoned sewer line. Additionally, cap the existing sanitary line at the tee. Restore the excavated area to its original condition, including backfill, compaction, and surface restoration as required.
c. The Contractor shall provide detailed corrective action recommendations suitable for inclusion in final construction documents.
6.2.2 Deliverable: As-built drawings, documentation of corrective actions performed, and updated construction documents incorporating the repairs. All documentation shall be submitted to the COR within [insert number] calendar days of completing the corrective work.
6.3 Hose Bibb Flow Investigation and Repair
6.3.1 The Contractor shall investigate and resolve the loss of flow to the hose bibb located in the utility boatyard.
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