REQUEST FOR INFORMATION (RFI) No. 7200AA25RFI00005 - LAC ISC 2.pdf

REQUEST FOR INFORMATION/SOURCES SOUGHT NOTICE

Issuance Date: January 7, 2025

Comments Due Date: February 6, 2025 at 5:00 PM EST

Subject: Request for Information No. 7200AA25RFI00005 - LAC Bureau Institutional Support Contract (ISC) 2

The United States Agency for International Development (USAID), Bureau for Latin America and the Caribbean (LAC), is conducting market research to identify qualified and capable businesses to support an anticipated Institutional Support, or staffing (ISC) services contract supporting program and technical functions within the Bureau. This RFI seeks industry feedback and insight regarding potential approaches, capabilities, and solutions. In addition, the Government would like to obtain industry responses on innovative solutions, operational strategies, and insights regarding the implementation of ISC services (or similar) on a local, regional and global scale.

As part of market research, USAID is issuing this RFI to determine if an adequate number of qualified and interested GWAC or GSA Schedule (such as: GSA OASIS Pool 1, OASIS Plus, GSA MAS, and HCaTS Pool 2) holders are capable of providing the requested support. The Government may use the responses to this RFI for information and planning purposes and may select a contracting vehicle or method other than those identified. The Draft Performance Work Statement (PWS) attached describes only the possible anticipated tasks for services and may be reduced or expanded in the final Request for Quotation (RFQ).

This RFI is for information and planning purposes only and is intended to inform the Government’s acquisition strategy. This notice is not considered a solicitation, an offer, or a commitment to issue a solicitation or contract directly from this notice or in the future. The Government will not reimburse respondents for any costs incurred in preparing or submitting responses to this notice.

Proprietary information should be clearly marked and will be handled accordingly. The Government reserves the right to use non-proprietary information in its future development of the solicitation and acquisition strategy.

The anticipated period of performance is up to 5 years. The geographic area for the possible work is in the Washington, DC metropolitan area and the Latin American and Caribbean region.

The North American Industry Classification System (NAICS) code applicable to this notice has been determined to be 541611 – Administrative Management & General Management Consulting Services.

Instructions for Respondents (No more than 8 pages including Sections I and II):

Please submit your response via email by February 6, 2025, 5:00 PM EST to Ms. Hillary A. Marshall at hmarshall@usaid.gov and Mr. Sayed Majeed Wasim at swasim@usaid.gov, with the subject line: “Response to

LAC ISC 2 RFI – [Your Company Name]”.

https://docs.google.com/document/d/1plfVK5co2CaCsmHgqntXTuK1_9zQMFCbxct6iw1urak/edit?tab=t.0 mailto:hmarshall@usaid.gov mailto:swasim@usaid.gov

Section I I- Business Information:

1. Company Information:

● Name, Address, UEI, CAGE Code, and Point of Contact information.

● Business Size and Socioeconomic Status (e.g., Small Business, Woman-Owned, HUBZone).

2. Capabilities and Experience:

● Indicate which GWACs, Schedules, or IDIQs your firm is part of (e.g., OASIS+, OASIS SB Pool 1, GSA MAS, HCaTS Pool 2).

● Provide examples of your experience with Time-and-Materials (T&M) or Cost-type contracts.

● Highlight relevant projects that showcase your ability to recruit and provide technical expertise in the LAC region.

Section II- Responses to questions addressing key areas of this requirement:

3. Benefits

Describe the total compensation package and benefits offered to individuals working at your company in order to recruit and retain highly qualified individuals. This may include salary, fringe benefits, tuition reimbursement, health and wellness benefits (e.g. gym memberships), company stock, established career paths, performance bonuses, annual wage increase, annual and sick leave or other beneficial leave such as paid parental leave, formal training programs, training cost reimbursement, or paid relocation expenses but will be specific to your company.

4. Integrated Workforce Solutions:

How does your organization leverage technology or unique methodologies to recruit and retain local talent with diverse skill sets across the Latin America and Caribbean (LAC) region?

5. Scalable and Agile Support:

Describe a time when your organization provided rapid scaling (up or down) of resources to meet evolving project needs. What tools or processes enabled you to maintain quality services and performance during this transition? What capabilities does your organization have to be able to address one-time/ad-hoc services?

6. Data-Driven Decision Making:

What data analytics tools or approaches does your organization use to provide actionable insights for clients involving recruitment, onboarding and retention?

7. Collaboration and Partner Management:

What strategies do you use to manage and coordinate with subcontractors to ensure transparency and accountability?

8. Performance Excellence:

What metrics or performance management systems does your organization use to track success and address challenges proactively including with subcontractors?

9. Innovative Problem Solving:

Share an example of how your organization tackled an unexpected challenge on a project and what innovative solutions were implemented.

Finally, to be of most help, please provide your specific and tailored responses to the questions above. While capability statements are helpful in learning the general capabilities of your company, USAID is interested in tailored feedback from industry addressing the key areas identified.

Sincerely, Hillary A. Marshall Contracting Officer

M/OAA/RM/A