Request for Information_On-going Strategic Market Research_Login.gov Identity Verification Products & Services.pdf

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Strategic Market Research for Login. gov Identity Verification Products and Services
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47QPCA25RFI01
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This document is a Request for Information (RFI) issued by the General Services Administration (GSA) Federal Acquisition Service (FAS) Technology Transformation Services (TTS) to conduct on-going strategic market research for identity verification products and services for GSA's Login.gov program.

The RFI requests information from interested parties on their identity verification product offerings, including the ability to capture, authenticate, and validate identity evidence documents, provide 1:1 facial image matching, and resolve users to a single identity. Respondents are asked to provide details on their infrastructure, security authorizations, pricing, and federal client experience. Capability statements are limited to 10 pages and are due by 12/13/2024 at 5:30 PM ET. There is no planned procurement action associated with this RFI; the purpose is to gather market research to stay abreast of developments in identity verification technology.

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General Services Administration Federal Acquisition Service

Technology Transformation Services 1800 F St NW | Washington, DC | 20405

Request for Information (RFI) Title Login.gov Identity Verification Products and Services

Posted Date 11/13/2024

Response Due Date

12/13/2024 at 5:30 PM EST

RFI Posting Locations

SAM.gov

GSA eBuy

Agency The General Services Administration (GSA), Technology Transformation Services (TTS)

RFI Summary This RFI is being issued to conduct on-going strategic market research for GSA’s Login.gov program

**There is no planned procurement action forecasted in conjunction with this RFI

This RFI is a notice only. This is not a request for an offer or proposals. This notice does not represent a commitment by the government to issue a solicitation or award a contract. Information received will be used to determine the availability of technically capable and otherwise responsible firms.

The release of this RFI should not be construed as such a commitment or as authorization to incur cost for which reimbursement would be required or sought. The information provided in the RFI is subject to change and is not binding on the government nor does it restrict the government as to the ultimate acquisition approach. Further, the government is not at this time seeking proposals or quotations and will not accept unsolicited proposals. Not responding to this RFI does not preclude participation in any future solicitations. All submissions become government property and will not be returned.

Overview The General Services Administration (GSA), Federal Acquisition Service (FAS), Technology Transformation Services (TTS) is conducting on-going strategic market research with respect to identity verification products and services. The purpose of this market research is to stay abreast of developments in the market as the technology landscape evolves and changes over time for identity verification.

Requested Information Please provide the following information in a capability statement in response to this RFI:

I. Company Information

● Company Name

● Company Address

● Company Website

● UEI Number

● Business size designation (e.g. large business, small business), and any socio-economic designations

● Point of contact information to include phone and email

● List any GSA MAS Contracts, GWACS, or other Government Wide Contract Vehicles that your company or a reseller partner holds

II. Product Information

GSA requests the following information from RFI respondents regarding their identity verification product(s):

● Describe your identity verification product offering(s) that are able to capture, authenticate, and validate identity evidence documents with issuing or authoritative sources;

● Describe your identity verification product offering(s) that are able to provide 1:1 facial image matching;

● Describe your identity verification product offering(s) that are able to provide identity resolution by resolving a user to a single identity, and validate that all attributes entered by the user match those of the resolved individual;

● Describe any external services that are utilized in your solution;

● Describe the infrastructure that hosts your identity verification product (i.e., is it cloud hosted or is it hosted via on premises servers), including the infrastructure that hosts external services;

● Is your solution FedRAMP authorized or does it have a current security authorization from another federal agency? If so, please provide details;

● Describe how identity verification transactions are priced utilizing your solution; and

● Provide any available corporate experience information from federal clients that have integrated and authorized your identity verification solution.

III. Capability Statement File Format and Page Limitation

Capability statements shall be submitted in a PDF or Word document format, using no less than ten (10) point font character size, and no less than a 3/4" around each page for margins. Tables and figures shall use no smaller than ten (10) point character size and must be clear and readable.

The capability statements provided by RFI respondents shall not exceed ten (10) pages in length. The Government will not review or consider any information that is provided in excess of aforementioned page limitation.

RFI Response Due Date Responses are due no later than 12/13/2024 at 5:30 PM ET . Please forward the response to Jeffrey.Martin@gsa.gov and Lindsey.Mitchell@gsa.gov .

mailto:Jeffrey.Martin@gsa.gov mailto:Lindsey.Mitchell@gsa.gov

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