Request For Information - GSA Online Content Procurement.pdf

FOR INFORMATIONAL PURPOSES ONLY

REQUEST FOR INFORMATION (RFI)

GSA Online Content Procurement

July 13, 2023

NAICS: 511210: Term Software License Special Item Number 54151: Software Maintenance Services Special Item Number 54151S: Information Technology Professional Services Special Item Number 611420: Information Technology Training

1.0 GENERAL INFORMATION

General Services Administration (GSA) is conducting market research to arrive at the most suitable approach for acquiring the services [FAR 10.000] described in section 3 and to determine if sources capable of satisfying GSA’s requirements exist [FAR 10.001(a)(3)(i)].

THIS IS A REQUEST FOR INFORMATION (RFI) NOTICE FOR THE PURPOSE OF

MARKET RESEARCH ONLY - NO AWARDWILL BE MADE AS A RESULT OF THIS

NOTICE.

This RFI is not a Request for Proposal/Quote/Bid. This is a Request for Information (RFI) to gain knowledge of potential, qualified sources to measure the interest and availability of vendors that can deliver elearning content for the GSA Online Learning University (OLU), Learning Management system (LMS).

This RFI is issued solely for information and planning purposes – it does not constitute a Request for Proposal (RFP), Request for Quotation (RFQ), a promise to issue an RFP or RFQ in the future or a contract award because of this RFI. Further, this request for information does not commit the U.S. Government to contract for any supply or service whatsoever. Moreover, GSA is not at this time seeking proposals/quotes and will not accept unsolicited proposals/quotes.

Respondents are advised that the U.S. Government will not pay for any information or administrative costs incurred in response to this RFI; all costs associated with responding to this RFI will be solely at the interested party’s expense. Not responding to this RFI does not preclude participation in any future RFP or RFQ, if any is issued.

All information provided will be given consideration and may influence the development of future solicitation requests.

BACKGROUND

GSA uses the GSA Online University (OLU) Learning Management System (LMS) to provide training experiences for its GSA employees. In addition to custom training developed by agency business lines, GSA OLU is augmented by a content library containing courses, eBooks and videos.

2.0 PURPOSE

The purpose of this RFI is to conduct market research to determine the available sources under the Multiple Award Schedule (MAS) program capable of delivering content library vendor and licenses for the GSA OLU, as well as procure vendor support and consultation with software implementation, marketing, use, management, and the acquisition of user/employee data. If your firm is incapable of delivering these requirements please do not respond to this request for information.

3.0 SCOPE

The Contractor shall prepare a capability statement addressing ALL of the following items:

Functional Area Description of Functional Area QUESTIONS FOR THE

VENDOR

Requirements, Services and Deliverables for elearning content for the GSA/OLU LMS

Requirement, Services and

Deliverable Descriptions

The Vendor MUST include answers to these questions in its RFI response submission.

Agency Licenses for 13,000 Users

The Vendor shall provide accessibility to its software for all GSA employees and contractors.

Does your elearning content have licenses for 13,000 users? Please include your answer in your RFI response.

Vender Service and Support via Consultation and Technical Assistance for the Life Cycle of the Contract, Including Option Years

Vendor Deliverables, Technical Support and Assistance includes, but are not limited to these activities within the contract life cycle, including the contract’s option years:

● Educational Content Implementation: Within 24-hours of the contract’s award, the Vendor shall provide GSA OLU Technical and Functional staff technical assistance, support, Are there any Vender Deliverables, Technical Support, and Assistance listed that you cannot deliver? If so, please identify and list those services in your RFI response.

and advice to facilitate the implementation of the elearning content on to the GSA/OLU LMS.

These tasks, technical assistance, support and advice include but are not limited to:

○ Developing an implementation timeline with task deliverables, and identifying contractor staff responsible for completing those tasks to meet the GSA deadline of January 1, 2024 for full accessibility to the elearning content on the GSA/OLU LMS for GSA employees.

○ Provide a list of key Vendor personnel dedicated to support GSA with the management of the GSA/OLU LMS.

The list of Vendor personnel shall include each person’s title, role, responsibility, phone number, and email address.

○ Attend all GSA meetings upon request to provide advice, technical assistance and support with the full implementation of the elearning content on to the

GSA/OLU LMS.

○ Support the installation of the elearning content on the GSA/OLU LMS.

○ Provide engineering resources to assist with technical issues such as desktop configuration and integration of elearning content with the GSA/OLU

LMS.

○ Notify the Technical and Functional GSA OLU team of any and all elearning content updates, newly added features and functions 2-weeks prior to their/its appearance on the GSA/ OLU LMS.

○ Provide email, online and phone-based technical support for users and LMS administrators 24x7, 365 days a year.

● Collaborating with GSA Educational Program Management Staff, and GSA/OLU Functional and Technical staff: The Vendor shall collaborate, support, provide technical assistance and advice with mapping GSA educational programs to the elearning content.

These tasks and deliverables include, but are not

Is there deliverable, technical support and assistance listed in this section that you have NEVER delivered to a customer before? If so, in your RFI response, please explain how you would deliver these services?

Please include challenges and solutions in your response.

limited to:

○ Within 5-days (one business week) of receiving course mapping information from the GSA Program Manager(s), the Vendor must provide a timeline with respective tasks describing how the Vendor will successfully map the Program Manager’s(s’) educational program(s)/courses(s) to the elearning content (both new and/or legacy content which includes courses, ebooks and videos)

○ Within 30-days of receiving course mapping information from the GSA Program Manager(s), the Vendor must complete the mapping of the Program Manager’s(s’) educational program(s)/course(s) to the educational software’s courses (both new and/or legacy content which includes courses, ebooks and videos)

○ All mapping information, functions and features shall be 508 Compliant:

https://www.section508.gov/.

● Marketing (legacy and new) elearning content:

○ The Vendor shall deliver within 14-days of a request from the GSA/OLU Technical and Functional staff, marketing materials which describe elearning content. These marketing materials shall include materials representing:

■ Announcements regarding the implementation and roll-out of the elearning content on the

GSA/OLU LMS

■ Notifications of elearning content updates and its impact on the employee’s and LMS administrator’s access, view and interface (such as, but not inclusive of new commands and features, and relocated functions, etc.)

■ The overall content of the https://www.section508.gov/ elearning catalog

■ Identified specific learning topics, themes and subjects relevant to GSA job series;

■ Current and future GSA educational programs

■ OPM’s Executive Core Qualifications (ECQs):

Executive Core Qualifications

■ Leadership Development elearning content and programmingLeadership Development Framework_3-30-20.pdf

■ Current and future elearning content identified by the Technical and Functional GSA OLU team.

○ These marketing materials shall be scripted and formatted in Federal Government Plain Language (Plain Language.gov) standards for the GSA employee audience.

○ All marketing materials shall be 508 compliant: Section508.gov.

○ These marketing materials shall be submitted in a format approved and requested by the Technical and Functional GSA OLU team.

● Technical Support, Assistance and Advice regarding the Utilization of the elearning content’s Features and Functions:

○ The Vendor shall educate the GSA/OLU Functional and Technical staff, as well as GSA employees on the elearning content’s features and functions. These features and functions include those that exist upon the contract’s award and implementation as well as any and all future features and functions that are added or occur as a result of updates.

This technical support includes, but is not limited to:

■ Educational emails

■ Job aids (with instructions and

FOR INFORMATIONAL PURPOSES ONLY

https://www.opm.gov/policy-data-oversight/senior-executive-service/executive-core-qualifications/ https://drive.google.com/file/d/1CLmUwPO7IP3kbqDyCiBxROcR-PW7Z7WZ/view https://drive.google.com/file/d/1CLmUwPO7IP3kbqDyCiBxROcR-PW7Z7WZ/view https://drive.google.com/file/d/1CLmUwPO7IP3kbqDyCiBxROcR-PW7Z7WZ/view https://www.plainlanguage.gov https://www.plainlanguage.gov pictures)

● Which provide searches, instructions, function and feature definitions, and explanations

● Updated with scheduled elearning content updates

● Embedded in the elearning content and be searchable by users

■ Educational Briefings

■ Micro-learning training sessions

■ Demonstrations

■ Educational/instructional slide decks

■ Webinar training sessions

○ All educational materials shall be submitted in a format approved by the GSA/OLU staff.

○ All educational materials shall be updated to reflect the elearning content’s updates and newly added functions and features 2-weeks prior to the roll-out/update of that feature on the

GSA/OLU LMS.

○ All educational materials shall comply with Federal Plain Language standards:

Plain Language.gov.

○ All educational materials and their formats, webinars and presentations shall be 508 Compliant: Section508.gov.

eLearning Content hosted on GSA/OLU

LMS

The Vendor shall meet these requirements upon award of the contract:

● Be FedRamp certified and provide a FedRamp Certified educational elearning content product at the time of award

● Provide educational content upon contract award that seamlessly (learner’s perception is the interaction of a single interface environment) integrates with GSA OLU, no matter which Learning Management System (LMS) GSA procures.

● Provide educational content which can be integrated with a CornerstoneOnDemand LMS

Can your elearning content be hosted on an LMS?

Specifically, CornerstoneOnDemand?

Does your elearning content meet ALL of the Federal, GSA and OIT Compliances listed below?

● FedRamp Certified

● FISMA Security

● FIPS Standards

● Acceptable Use

Policy

● Verification of Data

FOR INFORMATIONAL PURPOSES ONLY

https://www.plainlanguage.gov/

Ownership

● Notices, Disclaimers

& Statements

● Privacy Act

Statement

If not, please identify the compliances that your elearning content does not meet and include this information in your RFI response.

Federal IT & Security Compliance

The Vendor shall

● Provide educational elearning content which meets all of the GSA and Federal government compliance requirements for information technology and security compliance

Does your elearning content meet ALL of the Federal IT & Security Compliance requirements listed below?

● NIST Special Publications

● Security

● Legal Security

Requirements

● Standards and

Guidelines Requirements

● Completion of a Security Certification and Accreditation

● Secure Socket Layers

● Administrator Login

● Password

Characteristics

● Account Disabling

● Persistent cookies may not be used

● Application Security

Architecture

● Support for Role

Based Access

● Allow for

Administrative Control

● Encrypt Security

Sensitive Data

● Protect all assets providing access to Security Sensitive Data

If not, please identify the compliances your elearning content does not meet and include that information in your RFI response.

Federal Device Accessibility

The Vendor shall

● Provide elearning content that is accessible via

Android, Apple, PC, MAC, for all government issued laptops, tablets, phone and mobile devices

● Provide mobile application elearning content access

● Provide elearning content that meets the 2-factor user authentication for all government issued laptops, tablets, phone and mobile devices

Can your elearning content meet ALL of the Federal Device Accessibility requirements listed in this section?

If not, please identify the Federal Device Accessibility requirements that your elearning content does not have and include that information in your RFI response.

508 Compliance The Vendor shall

● Provide 508 Compliance for all eLearning content which meets Federal and legal standards of accessibility (this includes, but is not limited to videos and ebooks) IT Accessibility Laws and Policies | Section508.gov

● Products, platforms and services delivered as part of this work statement that are ICT, or contain ICT, must conform to the Revised 508 Standards, which are located at 36 C.F.R. § 1194.1 & Apps. A, C & D, and available at https://www.access-board.gov/guidelines -andstandards/communications-and-it/ab out-the-ict-refresh/final-rule/text-of-the-s tandardsand-guidelines

● Applicable Functional Performance Criteria: All functional performance criteria apply when using an alternative

Is your elearning content 508 compliant according to Federal standards?

Please review and read ALL of the informational links before you respond to this questions. If your elearning content does not meet ALL of the Federal 508 compliant standards, please describe which standards it does not meet and include this information in your RFI response.

FOR INFORMATIONAL PURPOSES ONLY

https://www.section508.gov/manage/laws-and-policies/ https://www.section508.gov/manage/laws-and-policies/ https://www.access-board.gov/guidelines-andstandards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standardsand-guidelines https://www.access-board.gov/guidelines-andstandards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standardsand-guidelines https://www.access-board.gov/guidelines-andstandards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standardsand-guidelines https://www.access-board.gov/guidelines-andstandards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standardsand-guidelines design or technology that achieves substantially equivalent or greater accessibility and usability by individuals with disabilities, than would be provided by conformance to one or more of the requirements in Chapters 4-6 of the Revised 508 Standards, or when Chapters 4-6 do not address one or more functions of ICT. Applicable requirements for software features and components: All WCAG Level AA Success Criteria, 502 Interoperability with Assistive Technology, 503 Application

● Applicable requirements for hardware features and components: All requirements apply.

● Applicable support services and documentation: All requirements apply.

● Provide all elearning content that can be navigated and controlled by the use of the keyboard. This includes proper labeling of Graphics and controls such as Links, Buttons and Radio Buttons.

● Provide all elearning content (legacy and new content) that can be navigated and controlled by the use of the keyboard. This includes proper labeling of Graphics and controls such as Links, Buttons and Radio Buttons.

● Provide all elearning content developed and maintained that contain audio or video related information, proper caption to allow GSA Deaf/Hard of Hearing employees to fully participate in and engage the educational content

● Provide all elearning content (legacy and new content) containing audio and video related information, with proper captioned to allow GSA Deaf/Hard of Hearing employees to fully participate in and engage the educational content

SCORM/AICC

Compliant

The Vendor shall

● Provide eLearning content that is

SCORM/AICC compliant with LMS requirements. For example, HTML5 is acceptable, but Flash based software is NOT.

Is your elearning content SCORM/AICC compliant?

If your elearning content is not SCORM/AICC compliant, please include this information in your RFI response.

Collection, Management, Evaluation and Reporting of User Data

The Vendor shall

● Evaluate and report on the functions, features and learner uses of its elearning content. These evaluations shall

○ Provide direct data accessibility and reporting via the GSA/OLU LMS

○ Be associated with all educational content offerings (including but not limited to ebooks, audio, etc . . .)

○ Measure the number of users per learning event (including, but not limited to course, curriculum, program, video, ebook, etc. )

○ Report all users’ perceptions of the value of all/any learning events (including, but not limited to course, curriculum, program, video, ebook, etc . . . )

○ Be presented in a dashboard and/or reporting narrative

○ Track and tabulate usage by individual/employee, region, organizational code, office and job series

○ Track and tabulate usage by individual/employee via/associated with region, organizational code, office and job series

○ Track and tabulate user learning event access, completion via/associated with region, organizational code, office and job series

○ Track and tabulate evaluations per individual/employee via region, organizational code, office and job series

○ Provide all data, reports and dashboards 24x7, 365 days a year

○ Provide all data, reports and dashboards in a format that meets Federal 508 compliant standards: Section508.gov

Are there any Collection, Management, Evaluation, and Reporting of User Data deliverables, tasks and activities listed in this section that are beyond the functional scope of your elearning content? If so, please list the deliverables and tasks that are beyond the functional scope of your elearning content and include this information in your RFI response.

Accredited and Certified eLearning Content

The Vendor shall:

● Have National Association of State Boards of

Accountancy (NASBA) registration as a sponsor of continuing professional education on the

Does your elearning content have ALL the accreditations and certifications mentioned in this section?

FOR INFORMATIONAL PURPOSES ONLY

https://nasba.org/

National Registry of Continuing Professional Education (CPE) Sponsors which provides CPE credits (CPE Accreditation | American Conference Institute)

● Be a Program Management Institute (PMI®) Charter-Global Registered Education Provider (R.E.P.) and be authorized to provide courses and exams eligible for PMI Professional Development Units (PDU) credits: Authorized Training Partners

● Provide elearning content aligned to the HRCI PHR PHR - HRCI certification required knowledge areas.

● Provide SPHR - HRCI certification required knowledge areas.

● Provide elearning content accepted by HRCI for recertification credit.

● Provide free processing for provision of NASBA, HRCI or PMI credits;

o Free processing includes its educational partners providing educational services to GSA customers

● Provide certification practice exams addressing the most popular certification exams from organizations such as PMI, HRCI, Microsoft, Cisco and CompTIA IT.

o Exams shall be available in multiple modes, including but not limited to study and testing formats

▪ Self-paced study mode exams shall provide feedback and mapping back to respective elearning content for further study

▪ Against-the-clock certification mode exams shall mimic a certification exam’s online testing environment

● All exams shall meet Federal 508 Compliant standards: Section508.gov.

If not, please list the accreditations and certifications that your elearning content does not have and include this information in your RFI response.

FOR INFORMATIONAL PURPOSES ONLY

https://www.americanconference.com/accreditation/cpe/ https://www.americanconference.com/accreditation/cpe/ https://www.pmi.org/learning/training-development/authorized-training-partners/find#sort=%40atpstartdate%20ascending https://www.pmi.org/learning/training-development/authorized-training-partners/find#sort=%40atpstartdate%20ascending https://www.hrci.org/certifications/individual-certifications/phr https://www.hrci.org/certifications/individual-certifications/sphr https://www.hrci.org/ https://nasba.org/ https://www.hrci.org/ https://www.pmi.org/ https://www.pmi.org/ https://www.hrci.org/ https://learn.microsoft.com/en-us/certifications/ https://www.cisco.com/c/en/us/training-events/training-certifications.html https://www.comptia.org/certifications

● Provide certified practice exams in its elearning content by the following:

o Project Management Body of Knowledge (PMBOK Guide | Project Management Institute) o Resources Certification Institute (HRCI) o National Association of State Boards of

Accountancy (NASBA) o Cyber Security Certifications o ISC2 Certified Information Systems

Security Professional (CISSP) as recommended by the American Council on Education American Council on Education

▪ Exams shall be available in multiple modes, including but not limited to study and testing formats.

● Self-paced study mode exams shall provide feedback and mapping back to respective courses for further study

● Against-the-clock certification mode exams shall mimic a certification exam’s online testing environment

▪ All exams shall meet Federal 508 Compliant standards:

Section508.gov.

eLearning Content Formats and Organization

The Vendor shall (including, but not be limited to):

● Provide elearning content Various topics

○ Multiple formats

■ Formats including, but not limited to presentation/slide deck, video, eBook, audio, ect.

■ All formats must meet Federal 508 Compliant standards:

Section508.gov.

Does your elearning content have the functionality to be organized and formatted as described in this section? If not, please describe in your RFI response how your elearning content can be organized to facilitate “learning paths,” and/or

FOR INFORMATIONAL PURPOSES ONLY

https://www.pmi.org/pmbok-guide-standards/foundational/PMBOK https://www.pmi.org/pmbok-guide-standards/foundational/PMBOK https://www.hrci.org/ https://nasba.org/ https://www.isc2.org/ https://www.acenet.edu/Pages/default.aspx https://www.acenet.edu/Pages/default.aspx

● Provide elearning content in formats that have

○ Interactivity

○ A variety of exercises

■ Exercises including, but not limited to knowledge checks, quizzes, case studies, scenarios, etc

■ All interactivity and exercises must meet Federal 508 Compliant standards: Section508.gov

● Provide elearning content grouped by similar

○ Federally relevant educational topics

○ GSA Educational Programs

○ Federal Job Series Competencies: OPM

Competencies

○ Federal Job Series: OPM Handbook of

Occupational Groups and Families

○ Executive Core Qualifications

○ Leadership: Leadership Development

Framework_3-30-20.pdf

■ Competencies should be viable called learning paths

○ These learning paths and their elearning content shall

■ Be organized by titles

■ Be mapped to each other

● The mapping of the learning path title to the elearning content shall be viewable the learner

■ Be viewable and selectable to the learner by title or by the title respective to the elearning content

● Provide a Leadership educational learning path:

○ Leadership Development

Framework_3-30-20.pdf

○ Mapped to and aligned with OPM’s

Executive Core Qualifications with subtitled learning paths for group Federal grades

■ Novice level (GS-9 to 12)

■ Intermediate level (GS-12 to 14) content grouped by similar topics which can be easily identified by the learner.

FOR INFORMATIONAL PURPOSES ONLY

https://www.section508.gov/ https://www.opm.gov/policy-data-oversight/assessment-and-selection/competencies/ https://www.opm.gov/policy-data-oversight/assessment-and-selection/competencies/ https://www.opm.gov/policy-data-oversight/classification-qualifications/classifying-general-schedule-positions/occupationalhandbook.pdf https://www.opm.gov/policy-data-oversight/classification-qualifications/classifying-general-schedule-positions/occupationalhandbook.pdf https://www.opm.gov/policy-data-oversight/senior-executive-service/executive-core-qualifications/ https://drive.google.com/file/d/1CLmUwPO7IP3kbqDyCiBxROcR-PW7Z7WZ/view https://drive.google.com/file/d/1CLmUwPO7IP3kbqDyCiBxROcR-PW7Z7WZ/view https://drive.google.com/file/d/1CLmUwPO7IP3kbqDyCiBxROcR-PW7Z7WZ/view https://drive.google.com/file/d/1CLmUwPO7IP3kbqDyCiBxROcR-PW7Z7WZ/view https://www.opm.gov/policy-data-oversight/senior-executive-service/executive-core-qualifications/

■ Expert level, (GS-14 to 15)

■ Senior executive level (GS-15 to

Senior Executive Services, SES)

○ With learning paths and sub-learning paths that have multiple modes of instruction, including but not limited to ebooks, text, video, and interactive skill building elearning content

○ With activities to keep the learning brief and engaging

○ With on-demand programs (videos), including but not limited to best-selling business authors and CEOs experts in leadership, motivation and talent retention and recruitment.

○ With (6) live web events, offered throughout each calendar year on a range of leadership topics.

■ These live and interactive presentations shall feature a diverse group of recognized and sought-after thought leaders.

eLearning Content Catalog: Subject Matter Topics Corresponding Line number Item in the Requirements Table

The Vendor shall (Include, but not limited to Federal centric workforce subject matter):

● Provide Federal-centric educational content on topics/subjects that include but are not limited to:

o OPM’s Executive Core Qualifications (ECQs): Executive Core Qualifications o GSA Jobs Series: Examples include, but are not limited to Acquisition, Budget, HR Classification, ect . . . : OPM Handbook of Occupational Groups and Families o GSA Educational Programs o Federal Job Series Competencies: OPM

Competencies o Leadership (See Educational Content

Formats and Organization Requirement

Does your elearning content contain the described educational topics/subjects?

If not, please identify the topics/subjects that your elearning content does not have and include that information.

FOR INFORMATIONAL PURPOSES ONLY

https://www.opm.gov/policy-data-oversight/senior-executive-service/executive-core-qualifications/ https://www.opm.gov/policy-data-oversight/classification-qualifications/classifying-general-schedule-positions/occupationalhandbook.pdf https://www.opm.gov/policy-data-oversight/classification-qualifications/classifying-general-schedule-positions/occupationalhandbook.pdf https://www.opm.gov/policy-data-oversight/classification-qualifications/classifying-general-schedule-positions/occupationalhandbook.pdf https://www.opm.gov/policy-data-oversight/assessment-and-selection/competencies/ https://www.opm.gov/policy-data-oversight/assessment-and-selection/competencies/

ABOVE): Leadership Development Framework_3-30-20.pdf o Soft Skills (including, but not limited to)

▪ communication, team building, trust building, conflict management, change management, project effectiveness, customer service, budget analysis, budget management, business administration, business strategy and business process, operations, contracts/acquisition, program management life cycle, workforce management, knowledge management, data science, data architecture, data analysis, business intelligence analysis . . . etc.

o Health, Wellness and Work Life Balance

▪ Which includes (but is not limited to topics such as) Financial Planning, Retirement, Emotional Well-Being, Adoption, Relationships, Parenting, Health Challenges, Grief and Loss, Stress Management and Substance Abuse o Information Technology

▪ Which includes (but is not limited to topics such as) Microsoft, Google, Cisco, Oracle, Amazon, SAP, SAS, Red Hat covering technology subject areas, such as: Systems Security, Cloud/Cyber Security, Information Security, Data Security, Data Science, Software Development, Database Management, Operating Systems & Server Technologies, Network

FOR INFORMATIONAL PURPOSES ONLY

Technologies, Enterprise Database Systems, and Web Design.

● Provide eBooks

○ With access to full-text versions of textual resources in the following subject areas (which include but are not limited to):

■ Leadership, Management, Supervision, Project Management, Program Management, Working in a Team, Conflict Management, and Communication Skills.

○ With Business Book Summaries of leading business books from today's foremost business authors

■ Included but not limited to topics such as leadership, business strategies and practices, current operational methods, management trends, etc.

■ Summaries shall encapsulate the salient points and ideas of full-length books into digestible abstracts while distilling the essence of the author’s work, style and spirit.

○ Which shall be mapped to the leadership learning path

● Provide Pre/Post learning activities, including, but not limited to

○ Discussion Questions

○ Follow-up Homework assignments

○ Pre/Post learning assessments

○ Scenarios

○ Supervisory/Facilitator/Instructor aids to support pre/post educational content

4.0 RFI RESPONSE INSTRUCTIONS

Responders to this RFI must provide the following information as part of the RFI response submission:

i) Vendor name; point(s) of contact, address, telephone number, and email address; and SAM Unique Entity Identifier (UEI) number and any socio-economic status claimed by the vendor.

Multiple Award Schedule (MAS) number, if applicable. Please indicate whether you can provide this service MAS or Open Market.

ii) Narrative portions of submissions are limited to 8.5 x 11 inches, with 1-inch margins, printable, and must be submitted using the “.docx” or “.pdf” file format and are limited to a maximum of ten (10) pages. No smaller than Times New Roman 12 point font, single spaced.

iii) Narrative portions of submissions should be emailed as an attachment to Johnathan Perkins jonathan.perkins@gsa.gov and Carolyn Turner via email at carolyn.turner@gsa.gov no later than August 2, 2023 by 12:00 pm EST.

iv) Pricing model information is requested.

Responses should be based on the material contained in this RFI and any other relevant information the vendor thinks is appropriate. Responses will not be returned.

5.0 RESPONSE DUE DATE

Vendors shall submit responses via email, no later than August 2, 2023 at 12:00PM, EST.

6.0 POINTS OF CONTACT

Carolyn Turner - Contracting Officer carolyn.turner@gsa.gov GSA Office of Internal Acquisition

Johnathan Perkins - Contract Specialist johnathan.perkins@gsa.gov GSA Office of Internal Acquisition

7.0 PUBLIC RECORDS AND REQUESTS FOR CONFIDENTIALITY

Any document submitted that contains confidential information must be watermarked as containing confidential information, and each page upon which confidential information appears must be marked as containing confidential information. The confidential information must be clearly identifiable to the reader wherever it appears.

FOR INFORMATIONAL PURPOSES ONLY

mailto:jonathan.perkins@gsa.gov mailto:carolyn.turner@gsa.gov mailto:carolyn.turner@gsa.gov mailto:johnathan.perkins@gsa.gov

8.0 COPYRIGHTS

By submitting a response, the vendor agrees that the government may copy the response for purposes of facilitation of review or to respond to requests for public records. The vendor certifies that such copying will not violate any copyrights in the materials submitted.

9.0 CONTENT OF RESPONSES

Responses should be based on the material contained in this RFI and any other relevant information the vendor thinks is appropriate. Responses will not be returned.

10. 0 COST TO VENDORS

The government is not responsible for any costs incurred by a vendor in relation to the preparation of a response to this RFI.

11.0 NO OBLIGATION TO ISSUE REQUEST FOR QUOTE

The issuance of this RFI does not obligate the government in any way to issue an RFQ for the services described.