QUESTIONS and ANSWERS DIA STENO RFR 15 03.docx

Questions for RFR# DIA STENO 15-03

**** The General Instruction attachment that was included on the web site indicates that there are 5) pages; but, there are only 4. The title is “Contract Instructions”. Is there a page missing?

A. No there are only four pages.

1. Page 8 of 28 – Electronic Invoicing Program Q. Is there a fee to enroll in the Electronic Invoicing program or is it a free service? Are there any special system security requirements?

A. There is no fee or security requirement required to enroll in the Electronic Funds Transfer program.

2. Page 11 of 28 – Procurement Scope Q. IV (3) – Please verify the number of Case CATalyst licenses that are currently being used and will be part of this bid’s software upgrade cost.

A. 18 licenses

IV (4) Please specify the number of participants to be broken down into smaller group training sessions and number of hours needed per group so we can determine the fee allocated for on-site training.

A. There will be 18 participants in the training broken up into 2 groups of 9, with 6 hours of training for each group with time left for individual one on one if needed.

IV (5) All software systems and writers covered under an active contract are eligible for updates at no charge. I am Just clarifying this statement.

A. ok

IV (8) “Provide shorthand writers when necessary. Writers may be purchased in small or large quantities as needed to replace existing machine writers.” Please clarify this item. Writers may be purchased by the DIA at your discretion.

A. We just want to verify that if a “group or quantity” discount is applied on the initial purchase, that the price would remain the same for additional purchases throughout the life of the contract

Q. IV(9) Market Basket Items – Are you looking for a list of supply items that may be purchased by the DIA in this bid and/or after the initial purchase of writing machines?

We will provide a list of items that are included with the purchase of the Diamante Writing Machine.

Microphones used for audiosync recording on the Diamantes are an accessory and will need to be purchased separately and can be added to the market basket on the bid when submitted. Is this an item (microphone accessory) you would like to have included on the bid?

A. – Please do provide list of items included in the purchase of the machines. We require tripod, soft side travel case and any additional items such as cables or other devices necessary to use the machines with Case CATalyst.

We would like a quote on microphones to include the make & model of the microphones for future reference should we need to replace existing microphones.