Questions and Answers - CBP Medical Services - Amendment 2 - Final.xlsx
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- Amendment 2 - FInal Solicitation - CBP Medical Services Federal contract opportunity
- Solicitation number
- 70B06C20R00000044A0002
About this file
This document provides responses to questions on Amendment 2 to solicitation number 70B06C20R00000044 for medical services from the Department of Homeland Security Customs and Border Protection. The responses clarify requirements around the statement of work, including allowing travel outside a 60-mile radius for medical exams in low-density areas, adjusting section numbering, and evidence of an adequate healthcare provider network. Qualifications for key personnel were also modified to demonstrate broader experience with law enforcement and military medical standards rather than solely with CBP. The transition period was increased to 90 business days.
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Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| 70B06C20R00000044 SF30 A0002 Amendment 2_ss24Aug2020.pdf | ||
| 70B06C20R00000044 SF30 A0001_ss24Aug2020.pdf | ||
| Attachment1_SOW_Medical_Services_DFWP_NPD_and_HC_FINAL_ Amendment 2.docx | DOCX document |
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| 70B06C20R00000044 Amendment 2 - Questions & Answers | |||||
| No. | Solicitation Document | Section | Page # | Question or Referenced Text | Government Comment |
| 1 | Attachment 1 | Section 7.2.4.4 | 84 | The IME shall be located within a sixty (60) mile radius of the candidates’ home of record.” Due to limited availability and low-density of IME providers for employees and candidates, travel outside 60 miles may be necessary. Please confirm the government will consider allowing travel outside of the 60-mile radius on an exception basis when the Offeror encounters limited availability of low-density IME providers. | The Government has made the following change: |
If a candidate is located in an area where facilities capable of performing these services are scarce and the Contractor has existing facilities in their network located outside of the sixty (60) mile radius, the Contractor may request that the Contracting Officer (CO) or Contracting Officer's Representative (COR) authorizes a candidate to be examined or tested at the existing facility in the Contractor's network.
| 2 | Attachment 1 | 12.5 | 131 | 12.6.1 Interconnections between DHS….” Please confirm that the section number 12.6.1 should be 12.5.1. | Confirmed. The Section is 12.5.1. |
| 3 | Attachment 1 | 12.7.6 | 132 | 12.7.6 Technical Requirements of Web Services.” Please confirm the section number 12.7.6 should be 12.7.5 and that all subsections of 12.7.6 should be 12.7.5.X. | Correcting the above changed the numbering of the items below. Therefore , “ Technical Requirements of Web Services, ” is 12.6.5 and the sub-sections are 12.6.5.1, … |
| 4 | Attachment 1 | 13.6.1 | 153 | To successfully perform the services required by this contract, the Contractor shall have established a network of healthcare specialists and clinics thought out the continental United States and its territories. The Contractor shall provide evidence with proposal and at six (6) calendar month intervals thereafter of an adequate network of general, specialist, and sub-specialist physicians, healthcare practitioners to provide occupational health services throughout the continental U.S and its territories with the ability to meet the minimum services stated in the SOW via secured electronic transmission.” Please confirm that Offerors’ Geo Access Maps to be included in Volume I satisfies the requirement for “evidence” of an adequate network of healthcare specialists and clinics for CONUS and OCONUS locations. | Geo Access maps to be included in Volume I will satisfy the requirement at the time of proposal; however, the Government has made the following change in the SOW to further clarify the requirement for the life of the contract: |
Form(s) of evidence shall include but not be limited to maps displaying national and international network availability for both pre- and post-employment services, itemized reports for each Program Office that summarizes the number of facilities by state and country and available services (e.g. a report that summarizes the total number of network facilities within a particular state, and which services detailed in this SOW are supported by those facilities).
| 5 | Attachment 4; and Attachment 1 | Section 4.3.1.1 | 23 | At the time of the final scheduling of the examination and/or evaluation, the Contractor shall provide to the COR, via secured electronic transmission, the cost of both the medical examiner evaluation(s) and the specific cost(s) of any specialized tests as set under the terms of the contract.” Please confirm the cost of these specialized tests are captured under Base CLIN 0071 and Offerors are not required to price this line item with their proposal for the base period and all option periods. | Confirmed: The cost of the specialized tests are captured under Base CLIN 0071. |
| 6 | Attachment 4 | CLIN 0036 | N/A | IME physician legal consult/testimony. Since this requirement would most likely require a Physician’s labor, would the government consider changing this to an hourly rate for the base period and all option periods? | No, the government will not consider changing this to an hourly rate for the base period and all option periods. |
| 7 | Attachment 4 | CLIN 0036 | N/A | IME physician legal consult/testimony. Since this requirement would most likely require a Physician’s labor, would the government consider changing this to an hourly rate for the base period and all option periods? | No, the government will not consider changing this to an hourly rate for the base period and all option periods. |
| 8 | Attachment 4 | CLINs 0097, 0098, and 0099 | N/A | Development of Medical Standards and Clinical Policy Consultation. Since this requirement would most likely require a Physician’s labor, would the government consider changing this to an hourly rate for the base period and all option periods? | No, the government will not consider changing this to an hourly rate for the base period and all option periods. |
| 9 | Attachment 4 & Attachment 1 | 10.3.1 | 124 | The Contractor must make his/her travel arrangements, and shall submit a travel estimate via email to the COR for approval five (5) calendar days prior to traveling. The travel estimate shall include, for flight, per diem, lodging, rental car, and miscellaneous expenses. Upon completion of travel, the Contractor shall submit to the COR via email, the actual receipts for costs incurred during travel for expert testimony within two (2) business days.” Please confirm the cost of this travel is captured under Base CLINs 0100 and 0101 and offerors are not required to price this line item with their proposal for the base period and all option periods. | The cost of the travel is captured under Base CLINs 0100 and 0101 Optional CINs 1100,1101,2100,2101, 3100,3101,4100, and 4101. |
| 10 | Attachment 1 | 4.6.4.2 | 30 | Would the Government consider allowing the contractor to confirm which genders are available at the location for drug collection observation requirements and then send one collector of a different gender to perform exams to reduce cost to the government? | No, CBP has had several issues most recently, where employees didn’t feel comfortable with the opposite gender as the collector. CBP requires both genders at each location. |
| 11 | Attachment 1 | 4.7.5 & 4.8.8 | 40 &45 | Now that the Department of Transportation no longer requires sending blinds to the lab would the CBP consider removing this requirement to reduce the cost to the government? | No. CBP’s Drug Testing Program operates under the guidance of HHS which requires submission of blind samples to HHS-certified laboratories. |
| 12 | Attachment 1 | 3 | 12 | Would the Government provide the files or links to the documents referenced in the SOW under 3.0 Applicable Documents that do not already have links provided | The Government has provided files to the documents referenced in the SOW under 3.0 – Applicable Documents. |
| 13 | Attachment 1 | 13.2.6 | 146 | Lead Reviewing Physician Consultant - Would the Government consider changing the requirement in the second bullet to: "Evidence of a minimum of three (3) years providing medical suitability determinations to law enforcement, military, or entities with similar medical standards and physician requirements?" | The Government has made the following change: |
Evidence of a minimum of 3 years providing medical suitability determinations to law enforcement and/or military entities with medical standards and physician requirements.
14 Attachment 1 13.2.6 146 Lead Reviewing Physician Consultant - This requirement in the third bullet would restrict competition and limit a key personnel position to someone who has previously provided these services to CBP. We recommend focusing on the functional requirements. Would the government consider changing the requirement in the third bullet to: "Evidence of the ability to apply CBP's medical guidelines / standards, physical requirements, critical tasks, as well as environmental hazards and stressors to performing medical examination reviews and consultations The Government has made the following change:
Evidence of extensive knowledge of government (local, state and federal) law enforcement positions’ medical guidelines / standards, physical requirements, critical tasks, as well as the positions' environmental hazards and stressors.
| 15 | Attachment 1 | 13.2.7.2.1 | 148 | Mental Health Reviewing Consultant - Would the Government consider changing the requirement in the second bullet to: "Evidence of a minimum of five (5) years of experience demonstrating knowledge of forensic law enforcement, military, or entities with similar medical standards hiring/screening experience and knowledge of the Office of Personnel Management's policies about Federal hiring." | The Government will not change this requirement. | |
| 16 | Attachment 1 | 13.2.8.2.1 | 148 | Vision Reviewing Physician Consultant - | ||
| Would the government consider changing the requirement in the second bullet to: "Evidence of a minimum of five (5) years of experience demonstrating knowledge of forensic law enforcement, military, or entities with similar medical standards hiring/screening experience and knowledge of the Office of Personnel Management’s policies about federal hiring.” | The Government has made the following change: Evidence of a minimum of 5 years of experience demonstrating knowledge of forensic law enforcement and/or military hiring/screening experience and knowledge of the Office of Personnel Management’s policies about federal hiring. | |||||
| 17 | Attachment 1 | 12.7.5.2 | 132 | “Data requirements will change over time, but will not exceed four (4) times in a calendar year. The Contractor will be required to modify their systems to be compliant with CBP changes and notify CBP of these modifications, within thirty (30) calendar days of being notified of the change(s).” The time needed to modify Contractor systems depends on the complexity of the change request. Request that the 30 day change requirement be removed or reworded to, “The Contractor will be required to modify their systems to be compliant with the CBP changes and notify CBP of these modifications, in a timeframe agreed upon by CBP and the Contractor.” | The Government has made the following change: |
The Contractor will be required to modify their systems to be compliant with CBP changes and notify CBP of these modifications, within thirty (30) calendar days of being notified of the change(s), unless otherwise specified by the Government (e.g. if the complexity of the system modification requires more than thirty (30) calendar days to complete, and an extension has been mutually agreed upon between the Government and contractor).
| 18 | Attachment 1 | 13.2 Key Personnel Qualifications | 144 | As each Key Personnel description references an alternate or back-up, would the government please clarify if offerors are expected to provide CV/resumes of alternates for all Key Personnel at the time of proposal? | The Government requires CV/resumes of all primary Key Personnel at the time of proposal, and will accept the CV/resumes of alternate Key Personnel within 30 days post-award. |
| 19 | Attachment 1 | 13.2 Key Personnel Qualifications | 147 | Would the government consider changing the requirement for 13.2.6.1.3 Lead Reviewing Physician Consultant from ‘extensive knowledge of the various CBP positions’ medical guidelines/standards, requirements and positions’ to ‘demonstrated knowledge and experience with return to work clearances and fitness for duty determinations with military or law enforcement populations’ as specific CBP experience significantly limits available resources and is outside of the industry requirements for a qualified Reviewing Physician. | The Government has made the following change: |
Evidence of extensive knowledge of government (local, state and federal) law enforcement positions’ medical guidelines / standards, physical requirements, critical tasks, as well as the positions' environmental hazards and stressors.
| 20 | Attachment 1 | 13.2 Key Personnel Qualifications | 149 | Would the government consider changing the requirement for 13.2.8.2.1 Vision Reviewing Physician Consultant from ‘Evidence of a minimum of five (5) years of experience demonstrating knowledge of forensic law enforcement hiring/screening experience and knowledge of the Office of Personnel Management’s policies about federal hiring’ to ‘demonstrated experience and knowledge of law enforcement hiring/screening and of the Office of Personnel Management’s policies about federal hiring’ more aligned to standard industry requirements. | The Government will not change this requirement. |
| 21 | Attachment 1 | 13.7 Transition | 156 | Due to the size, scope and complexity of this contract, would the government consider extending the transition in period to 90 days similar to other Federal government contracts with similar system and healthcare provider network requirements? | The Government has made the following change: |
...it is imperative that the Contractor be able to perform all requirements in this SOW within ninety (90) business days of contract award.
| 22 | Attachment 1 | 13.7.2.3 Draft Transition Plan | 156 | The offeror is expected to provide a transition in plan with the proposal, but there is not attachment identified in the Solicitation instructions. Is the “detailed Transition In Plan” to be included in the 25 page count in the Technical proposal, or will the government allow for it to be included as Attachment 3 to Volume I? | The Government will allow for it to be included as Attachment 3 to Volume I. |
| 23 | Attachment 1 | Mileage requirements listed throughout. | As it applies to determining travel distance from employee to provider, please clarify if it should be a radius or driving miles. Various references through the SOW to “highway-mile commuting radius”, “driving distance”, “mile radius”, “highway miles”, etc. | Radius | |
| 24 | Attachment 1 | Throughout SOW, example in 4.1.5.7 | 19 | “The Contractor shall forward the completed FFDE request via secured e-mail messaging to the selected medical examiner seven (7) calendar days prior to the scheduled appointment for FFDE.” Would the Government reword to allow for communication to and from the selected medical examiner via additional secured avenues, such as a secured web portal? If yes, can that be updated throughout the SOW where secure email is referenced? | Yes, the Government would consider via additional secured avenues, such as a secured web portal. |
| 25 | Attachment 1 | 13.3.1.2 Examining Physician (IME and General) | 149 | “A Certified Nurse Practitioner or Physician's Assistant may perform examinations under the direct supervision of the examining physician.” Would the Government consider re-wording this section as follows? “A Certified Nurse Practitioner or Physician's Assistant may perform examinations that fall in their scope of practice while abiding by state and federal supervision requirements?” | The Government has made the following change: |
A Certified Nurse Practitioner or Physician's Assistant may perform examinations that fall in their scope of practice while abiding by state and federal supervision requirements.
| 26 | Attachment 1 | 4.3.6.1 The Contractor's Mental Health and Vision Reviewing Physicians | ||||
| 13.3.1.1.2 Examining Physician(IME and General) | 25 & 150 | These sections refer to board certification and licensure that is valid in the U.S. and U.S. territories. Are board certification requirements waived for “overseas” practitioners if the local medical community does not have a recognized specialty board? | No, Board certification requirements are not waived for “overseas.” | |||
| 27 | Attachment 1 | 13.4.4 General requirements for Key and Non-Key personnel | “The CO and COR retain the right to request credentials, certification, or proof of training from the Contractor for any personnel at any time.” Would the Government revise the language to allow a 10 business day lead to provide the documentation? | No. | ||
| 28 | Attachment 1 | 2.5.1 Hiring Center | 9 | “The Contractor, upon request, shall also provide pre-employment medical examination, fitness testing, and drug testing services at overseas locations including, but not limited to, Canada and Germany.” Is there any opportunity for the individuals serving overseas to be provided services in the U.S. during training or other required visits to the U.S.? | Yes, if possible. The Government will have the applicant perform testing while in the U.S., but the Government also need services provided overseas in the event the applicant is unable to return to the U.S. | |
| 29 | Amendment1 | Question 12 | The Governemnt inteded to respond "Yes, Font reduction is permissible only for charts, tables, graphic illustrations, and headers/footers. However, the font shall be clearly legible." The Government meant to say "font reduction" instead of "price" reduction. | |||
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