Quality_Assurance_Plan_BS_Mandalay_2_yr_aquatic.pdf

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Quality Assurance Plan

1.1 The Contractor shall institute a complete quality-control program to ensure that the requirements of this contract are provided, as specified. The overall goal of the program should be to identify and correct any problems that may exist before they are identified by or reported to the GR/SR. This will aid in ensuring the contractor meets time schedules, adheres to standard commercial practices, and complies with Performance Work Statement/contract in an efficient, ethical, and productive manner. As a minimum, the program shall include:

1.1.1 An inspection system covering all the services required under Section V (Performance Requirements) with a comprehensive checklist to be used to inspect contract performance during scheduled and unscheduled inspections, and the name(s) of the individuals who will be performing the inspections.

1.1.2 A system for identifying and correcting deficiencies and/or a pattern of deficiencies in the quality or quantity of services provided before the level of performance becomes unacceptable and/or Government inspectors point out the deficiencies.

1.1.3 A file of all inspections conducted by the Contractor and corrective actions taken (at Contractor’s expense). This should include follow-up inspections to ensure that corrective action was appropriate, complete, and timely. This documentation shall be organized in a logical manner, kept current, and made available to the GR and the Contracting Officer during the term of the contract.

1.1.4 When notified of a deficiency, items designated as unsatisfactory or below standard shall be re-performed by Contactor at no additional cost to the Government. All corrective action must be completed by the next working day of notification of the deficiency. If not, a deduction may be made. Failure of the Government to notify the Contractor of a deficiency does not relieve the Contractor of the obligation to perform services nor does it relieve the Contractor of the responsibility to ensure that quality control measures are adhered to for contract compliance.

1.2 Performance Indicators and Acceptable Quality Levels

1.2.1 Comply with work production/work schedule(s) except for Excusable Delays. 100% compliance

1.2.2 Comply with all work requirements and standards as indicated within the Performance Work Statement. 100% compliance

1.2.3 Comply with all contract terms and conditions. 100% compliance

1.2.4 Cause no damage to government resources, fish, wildlife, and/or property. 100% compliance. It is anticipated a certain amount of additional plant species will be killed since vegetation is of a mixed nature across these aquatic ecosystems.

1.2.5 Maintain safety of workers and work environment at all times. 100% compliance with no deviations

1.2.6 Maintain a Quality Control Plan and immediately disclose/report any problems.100% compliance

1.2.7 Ensure all equipment is in good working order during the entire period of performance, and safeguard the use and storage of all chemicals. 100% compliance

1.2.8 The Contractor shall submit the proposed herbicide brand name(s) and application rate(s) to Refuge staff for approval via a Pesticide Use Proposal (an internal USFWS document). 100% compliance

1.2.9 The task shall be considered completed following a thorough final inspection of the delineated treatment area by the Contracting Officer’s Representative, and only if, it is determined that the Contractor treated 100% of all exotic species identified within the delineated treatment area.

1.2.10 When possible and to the greatest extent of the Contractor’s capabilities, herbicide drift shall be avoided to prevent potential damage to agricultural crops. There are no known agricultural crops on refuge lands.

1.3 Surveillance Methods

1.3.1 Regularly scheduled inspection/review of work

1.3.2 Inspection of materials, equipment, and chemicals. The CO/COR/SR, reserves the right to inspect, at any time upon notice to the Contractor, the Contractor’s procedures, spray system, spray solution, and other ancillary equipment, and operating personnel. Inspection, however, shall not relieve the Contractor of any obligations or responsibilities, nor shall it transfer any liability to the Refuge.

1.4 Incentives

1.4.1 Non-compliance with Performance Work Statement will result in negative performance evaluation/rating.

1.4.2 A positive performance rating will be given for overall satisfactory work and compliance related to the contract.