RFI___QTA00NS17KH5000_Vendor_Submission.xlsx
XLSX spreadsheet 69 KB Posted
- Solicitation number
- QTA00NS17KH5000
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Vendor Submission Form
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Other files
| File | Type | Posted |
|---|---|---|
| RFI_QTA00NS17KH5000_Instructions.pdf | ||
| Draft_PWS_RFI___QTA00NS17KH5000_Jan_2017.doc | DOC document |
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Text version
Sheet1 Telecommunications Help Desk Support Services, GSA FAS ITS Network Services Programs
RFI # QTA00NS17KH5000
| Timestamp | Please identify your company's name | Please identify your contact person's name | Please identify your contact person's email | Please identify your contact persons's telephone | Please indicate the Government Wide Contract(s) your firm holds | Please note your GSA Contract Number(s) | Your company's size | Does your company utilize Industry Partners to provide a complete solution? Identify Small or Large | Socio-Economic Classification | Link to your website | If your firm has a video demo or any marketing materials that show your capabilities relevant to this project | Please indicate the type of contract your firm typically performs services such as these under? | Does your firm currently provide 24/7/365 Tier 2 Telecommunications Support Center & Help Desk services? | Is your firm able to provide highly skilled telecommunications professionals that will coordinate and manage sensitive, critical and complex customer telephone/telecommunications problems and outages? | Does your firm have experience providing an Automatic Call Distribution (ACD) or Uniform Call Distribution (UCD) call center solution to manage all incoming voice traffic and support users nationwide? | What ACD Solution does your firm use, indicated whether it is Cloud Based and has FISMA Certification | What EMS Solution does your firm use, indicate whether it is Cloud Based and has FISMA Certification | Does your firm have experience providing an Electronic Management System (EMS) to log and track trouble tickets, report metrics and coordinate management of telecommunications inventory or infrastructure? | Does your firm have experience providing highly skilled program management services that have extensive telephone and telecommunications experience? | Project 1 Experience - please provide a brief summary of a recent project of similar size and scope | Project 2 Experience - please provide a brief summary of a recent project of similar size and scope | Project 3 Experience - please provide a brief summary of a recent project of similar size and scope | Questions |
| 1/3/16 0:00 | Contractor Business Name | POC Name | POC email | POC Phone Number | Contract name | Contract Number | Small Business | Large | SDVOSB, 8(a), EDWOSB, etc… | Website URL | Yes or No | Firm Fixed Price, Time & Material, Cost | Yes or No | Yes or No | Yes or No | Clearly identify your solution | Clearly identify your solution | Yes or No |
BenAReed: BenAReed:
Is yes or No0 enough to determine if these guys can really play? Yes or No BenAReed: BenAReed:
Ditto the comment in column "S." Project Experience Project Experience Project Experience Questions
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