QIN-QIO DRAFT SOD 10.4.23.docx

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Attached to
13th SOW - QIN-QIO DRAFT SOW Federal contract opportunity
Solicitation number
Not on record
Issued by
Department of Health and Human Services Centers for Medicare and Medicaid Services

About this file

This document outlines the schedule of deliverables for a Quality Innovation Network Quality Improvement Organization (QIN-QIO) contract. The contractor must submit various reports and plans on a regular basis, including a comprehensive work plan within 45 days of award and monthly COR reports summarizing data entry, provider agreements, and other operational metrics. Key task deliverables include an A3C model within 10 months, provider assessments and quality action plans within 12-16 months, and technology readiness assessments and intervention strategies related to advancing healthcare quality. The contractor must also submit security documents, ad hoc requests, and a transition plan at the end of the period of performance. The Centers for Medicare and Medicaid Services is the contracting agency.

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Text version

Contract No. __________________________ Attachment 2

QIN-QIO SOW

SCHEDULE OF DELIVERABLES

September 25, 2023

ARTICLES TO BE FURNISHED AND DELIVERABLE SCHEDULE

The Contractor shall submit all required reports and deliverables in accordance with the following schedule. All reports and deliverables submitted under this contract shall be in accordance with the 13th SOW Quality Innovation Network (QIN) - Quality Improvement Organization (QIO) Statement of Work (SOW). Work shall be performed as directed by the COR with due dates agreed upon with the COR. If a deliverable due date falls on a weekend or holiday, the due date is the next business day.

Legend of definitions:

Days = Calendar Days SME = Subject Matter Expert COR = Contracting Officer’s Representative

Sec No.
Deliverable
Recipient
Due Date(s)
Reporting Mechanism
Notes

General Requirements

8.3.1.
Discussion Materials for the CMS Contract Start Meetings:

· Orientation Meeting

· Kick-Off Meeting

COR/SME
3 days before the meeting conducted within 3 weeks after contract award
Electronic
8.2.1
Comprehensive Work Plan, includes:

· Management Plan

· Implementation Plan

· Communication Plan

· Continuous Internal Quality Improvement Plan

· Data Strategy

COR/SME
45 days after contract award. Updated annually and when there any change in approach is being planned.
Electronic
8.1
Notification of Changes to Key Personnel
COR/SME
30 days prior to vacated position
Electronic
Continuity of Operations Plan (COOP) and Contingency Plan (CP), which includes a Disaster Recovery (DR) Plan.
COR/SME
90 days after task order award. Updated 30 calendar days after any serious structural change and/or when additional task orders are awarded
Electronic
9
Transition Plan
COR/SME
120 days before the end of the period of performance
Electronic
Electronic Submission of Vouchers
OFM, Division of Accounting; COR/SME; Contract Specialist
Monthly – Due by the 15th day after the end of the previous month
Electronic

Operational Requirements

1.5.1;

6.2; 6.8; 8.2.2.1; 8.2.2.2.

Monitoring and Reporting

a. Monthly COR Report.

b. COR report on Opportunities Outside of the 13th SOW

c. Quarterly Executive Leadership Council (ELC) Dashboard

COR/SME
a. Monthly – Due 5 days after the end of the month

b. Due by October 1st on an annual basis

c. Quarterly – Due 5 days after the end of the quarter

Electronic
Includes appropriate meetings:

a. Monthly Monitoring Call

c. Quarterly CMS-ELC Meeting

6.2; 6.4
Data Entry - QIN-QIOs shall enter all data as required into the CMS designated system
COR/SME
In near-real time or no later than 5 days after provider interaction
Electronic
Data entry status shall be provided during the Monthly Monitoring Call
6.6
Reliability Assessment
COR/SME
Quarterly after the first year of contract award – Due 5 days after the end of the quarter
Electronic
Based on findings, frequency of assessments may be adjusted by the COR.
6.7
Submission of Success Stories
COR/SME
3 months after contract award, then annually thereafter.
Electronic
2-3 Success Stories per Region during the first 3 months of period of performance; 5-10 Success Stories per Region per year for the succeeding contract years
4.2.
Executive Leadership Council (ELC) Recommendations on Patient Safety
COR/SME
Annually – Due 15 days after the end of the year
Electronic
82.2.3.
Final Report
COR/SME
30 days before the end of the period of performance
Electronic
6.7; 8.2.2.
Ad Hoc Data Requests
COR/SME
As mutually agreed with the COR
Electronic
7.6
Ad Hoc Human-Centered Design (HCD)
COR/SME
As mutually agreed with the COR
Electronic

Task Requirements

Clinical Aims

2.1.
A3C Model
COR/SME
10 months after contract award. Updated annually thereafter.
Electronic

2.3.;

6.3.

Provider Service Agreement

a. Initial Service Confirmation

b. Retention

COR/SME
a. 12 months after contract award

b. Monthly – Due 5 days after the end of the month

Electronic
After the initial service confirmation of providers, changes to the list of providers must be included in the Monthly COR Report and discussed in the Monthly Monitoring Call
2.4.
Provider Assessment
COR/SME
12 months after contract award. Updated annually with the QI cycle.
Electronic
2.5.
Quality Action Plan
COR/SME
16 months after contract award. Updated annually with the QI cycle.
Electronic

2.6.;

6.5

Provider Reported Outcomes
COR/SME
Quarterly – Due 30 days after the end of the quarter
Electronic
Completeness of reporting: 65% of service providers in the 15th month;

85% of service providers by the 27th month.

Foundational Aim: Advancing Healthcare Quality through Technology (AHQT)

3.1.1.
AHQT Readiness Assessment

a. Baseline

b. Reassessment

COR/SME
a. 12 months after contract award

b. 54 months after contract award

Electronic
The QIN-QIOs will complete the AHQT Readiness Assessments with input and coordination from providers.
3.1.1.
AHQT Tier Determination
COR/SME
12 months after contract award
Electronic
3.1.2.
AHQT Intervention Strategy
COR/SME
16 months after contract award. Updated annually with the Intervention cycle.
Electronic
3.1.3.
AHQT Final Report
COR/SME
2 months before the end of the period of performance
Electronic
3.1.3.
AHQT End of Contract Improvement Plan
COR/SME
30 days before the end of the period of performance
Electronic

Foundational Aim: Emergency Preparedness and Quality Management Infrastructure

3.2.1.
Strategic Workforce Plan, includes:

· Recruitment and Retention

· Workforce Safety and Violence Prevention

COR/SME

Electronic

Technical Considerations

Appoint Security POC
CMS ISSO, copy COR/ SME
Within 90 days after contract award
Electronic
Deliverables in compliance with CMS Security & Privacy Requirements and Policies
CMS ISSO, copy COR/ SME
As noted in Appendix XX
Electronic

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