QASP W9123825QA025.pdf

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Pest Control Services for Hensley Lake
Solicitation number
W9123825QA025
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The document is a Quality Assurance Surveillance Plan (QASP) for pest control services at Hidden Dam and Hensley Lake, covering a base year and four optional years. The QASP outlines specific performance objectives and indicators of success for three primary service areas: pre-work meetings, ground squirrel and pocket gopher abatement, and mouse, rat, and insect abatement. For each service area, the contractor must achieve 100% completion of pre-work meeting requirements and eradicate 90% of the targeted pests with no outstanding or uncorrectable issues during quality assurance inspections.

The surveillance plan will be implemented through periodic inspections conducted by the Contracting Officer's Representative (COR) or their designated representative. A surveillance report will be prepared by the Contracting Officer and forwarded to the contractor, who must respond to any complaints or poor performance ratings within five calendar days of receiving the report. The performance criteria are consistent across the base year and four option years, providing a uniform standard of service quality for pest control activities at the specified locations.

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Quality Assurance Surveillance Plan (QASP) The QASP will consist of periodic inspections conducted by the COR or their designated representative. A surveillance report will be prepared by the KO and forwarded to the Contractor. The Contractor shall respond to any complaints and/or ratings of poor performance within five (5) calendar days, after receipt of the report.

MANAGEMENT SUPPORT RATING CRITERIA

CLIN PERFORMANCE OBJECTIVE INDICATORS OF SUCCESS

0001AA Pre-Work Meeting (Base Year) The Contractor has successfully completed all requirements for the Pre-Work Meeting at 100% with no outstanding or uncorrectable issues discovered.

0001AB Ground Squirrel and Pocket Gopher Abatement Services

The Contractor has eradicated 90% of Ground Squirrels and Pocket Gophers with no outstanding or uncorrectable issues discovered during quality assurance inspections.

0001AC Mouse, Rat, and Insect Abatement Services

The Contractor eradicated 90% of mice, rat, and insects in and around all buildings at Hidden Dam, Hensley Lake, with no outstanding or uncorrectable issues discovered during quality assurance inspections.

1001AA Pre-Work Meeting (Option Year 1) The Contractor has successfully completed all requirements for the Pre-Work Meeting at 100% with no outstanding or uncorrectable issues discovered.

1001AB Ground Squirrel and Pocket Gopher Abatement Services

The Contractor has eradicated 90% of Ground Squirrels and Pocket Gophers with no outstanding or uncorrectable issues discovered during quality assurance inspections.

1001AC Mouse, Rat, and Insect Abatement Services

The Contractor eradicated 90% of mice, rat, and insects in and around all buildings at Hidden Dam, Hensley Lake, with no outstanding or uncorrectable issues discovered during quality assurance inspections.

2001AA Pre-Work Meeting (Option Year 2) The Contractor has successfully completed all requirements for the Pre-Work Meeting at 100% with no outstanding or uncorrectable issues discovered.

2001AB Ground Squirrel and Pocket Gopher Abatement Services

The Contractor has eradicated 90% of Ground Squirrels and Pocket Gophers with no outstanding or uncorrectable issues discovered during quality assurance inspections.

2001AC Mouse, Rat, and Insect Abatement Services

The Contractor eradicated 90% of mice, rat, and insects in and around all buildings at Hidden Dam, Hensley Lake, with no outstanding or uncorrectable issues discovered during quality assurance inspections.

3001AA Pre-Work Meeting (Option Year 3) The Contractor has successfully completed all requirements for the Pre-Work Meeting at 100% with no outstanding or uncorrectable issues discovered.

3001AB Ground Squirrel and Pocket Gopher Abatement Services

The Contractor has eradicated 90% of Ground Squirrels and Pocket Gophers with no outstanding or uncorrectable issues discovered during quality assurance inspections.

3001AC Mouse, Rat, and Insect Abatement Services

The Contractor eradicated 90% of mice, rat, and insects in and around all buildings at Hidden Dam, Hensley Lake, with no outstanding or uncorrectable issues discovered during quality assurance inspections.

4001AA Pre-Work Meeting (Option Year 4) The Contractor has successfully completed all requirements for the Pre-Work Meeting at 100% with no outstanding or uncorrectable issues discovered.

4001AB Ground Squirrel and Pocket Gopher Abatement Services

The Contractor has eradicated 90% of Ground Squirrels and Pocket Gophers with no outstanding or uncorrectable issues discovered during quality assurance inspections.

4001AC Mouse, Rat, and Insect Abatement Services

The Contractor eradicated 90% of mice, rat, and insects in and around all buildings at Hidden Dam, Hensley Lake, with no outstanding or uncorrectable issues discovered during quality assurance inspections.

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