QASP-GAP.docx

Quality Assurance Surveillance Plan (QASP)

FOR

GAP Analysis

402nd Software Engineering Group (SWEG) Robins AFB, Georgia

28 OCT 2025

Prepared by:

Matthew Fialkowski

1. Vision The Next Generation Overhead Persistent Infrared (Next-Gen OPIR) program is intended to first augment, then replace, the Space Based Infrared System (SBIRS) program-of-record and will utilize two sets of satellites that provide worldwide initial warning of ballistic missile attacks on the United States using Infrared detection. Next-Gen OPIR GEO (NGG) satellites will have a Geosynchronous Earth Orbit with coverage around the equator. Lockheed Martin is the prime contractor for the NGG Space vehicles with Raytheon as a subcontractor for the satellites’ payload. Next-Gen OPIR Polar (NGP) will consist of satellites providing infrared coverage of the northern polar region. Northrop Grumman is prime for these satellites with Ball Aerospace providing their payloads..

2. Mission The Contractor shall perform Gap Analyses to determine the differential between where the SWEG organizations are and where they need to be to perform this workload. The PWS describes the performance objectives and standards expected of the contractor to provide information necessary for SWEG to produce the gap analysis documents. provide support with Next-Gen OPIR for workloads at or below the SECRET level to the 402d Software Engineering Group (SWEG)/578 Software Engineering Squadron (SWES), Warner Robins Air Logistics Complex (WR-ALC) at Robins Air Force Base (AFB), Georgia. The contractor shall provide all supervision, management, labor, tools, equipment, parts, materials, and transportation to Warner Robins, Georgia. as outlined in the PWS.

3. Purpose This Quality Assurance Surveillance Plan (QASP) is a government-developed document used to determine if the contractor’s performance meets the performance standards contained in the contract. The QASP establishes procedures on how this assessment/inspection process will be conducted. It provides the detailed process for a continuous oversight process:

· What will be monitored

· How monitoring will take place

· Who will be conduct the monitoring

· How monitoring efforts and results will be documented

The contractor is responsible for implementing and delivering performance that meets contract standards using its Quality Control Plan. The QASP provides the structure for the government’s surveillance of the contractor’s performance to assure that it meets contract standards. It is the government’s responsibility to be objective, fair and consistent in evaluating contractor performance.

The QASP is not part of the contract nor is it intended to duplicate the contractor’s quality control plan. This QASP is a living document. Flexibility in the QASP is required to allow for an increase or decrease in the level of surveillance necessary based on contractor performance.

The government may provide a copy of the QASP to the contractor to facilitate open communication. In addition, the QASP should recognize that unforeseen or uncontrollable circumstances might occur that are outside the control of the contractor.

Bottom line, the QASP should ensure early identification and resolution of performance issues to minimize impact on mission performance.

4. Authority Authority for issuance of this QASP is provided under Part 46 of the Federal Acquisition Regulation, Inspection of Services clauses, which provide for inspection, acceptance and documentation of the service called for in the contract or order. This acceptance is to be executed by the contracting officer or a duly authorized representative.

5. Roles and Responsibilities The following personnel shall oversee and coordinate surveillance activities.

Program/Project Manager (PM) – The PM provides program oversight. While the PM may serve as a direct conduit to provide Government guidance and feedback to the Contractor on technical matters, they are not empowered to make any contractual commitments or any contract changes on the government’s behalf.

Assigned PM: Angela Walker Organization or Agency: AFMC 579 SWES/MXDPCD Telephone: <enter number> 770-497-6777 Email: angela.walker.8@us.af.mil

Contracting Officer (CO) – The CO shall ensure performance of all necessary actions for effective contracting, ensure compliance with the contract terms, and shall safeguard the interests of the United States in the contractual relationship. The CO shall also ensure that the contractor receives impartial, fair, and equitable treatment under this contract. Determine the final assessment of the contractor’s performance.

Assigned CO: Lasonia Anderson Organization or Agency: AFSC/PZIMB Telephone: 770-468-9510 Email: lasonia.anderson@us.af.mil

Contracting Officer’s Representative (COR) - The COR is responsible for providing continuous technical oversight of the contractor’s performance. The COR will use the QASP to conduct the oversight/surveillance process. The COR shall use PIEE/SPM to accurately document the contractor’s actual performance. The purpose is to ensure that the contractor meets the performance standards contained in the contract. The COR is responsible for reporting early identification of performance problems to the CO. The COR is required to provide an annual performance assessment to the CO which will be used in documenting past performance. The QASP is the primary tool for documenting contractor performance. The COR is not empowered to make any contractual commitments or to authorize any contractual change on the Government’s behalf. Reviews performance prior to execution of options and assists in determining if contract as agreed upon met mission objectives. Documents past performance for input to the Contractor Performance Assessment Reporting System (CPARS).

Assigned COR: Matthew Fialkowski Organization or Agency: AFSC/SWPC Telephone: 801-586-4321 Email: matthew.fialkowski.2@us.af.mil

Contracting Officer’s Representatives Supervisor - Supervises and manages all assigned CORs. Oversees the COR self-nomination process in CORT Tools. The COR Supervisor ensures the COR is trained before performing any COR duties and supports the COR’s performance assessment activities, reviews COR documentation on a regular basis, and evaluates performance of COR duties as part of performance assessment throughout the period of the contract.

Assigned COR Supervisor: Adam Shepherd Organization or Agency: AFSC/SWPC Telephone: 801-586-2016 Email: adam.shepherd@us.af.mil

Lead Contracting Officer’s Representatives (LCOR) – The LCOR tracks monthly surveillance schedules, review all COR monthly status reports. Additionally, the LCOR maintains CAR data base, processes CARs for review, and collaborates with COR Supervisor, COR, and QAPC regarding contractor performance.

Assigned Lead COR: Garry S. Navas Organization or Agency: AFSC/SWPC Telephone: 801-777-4413 Email: Garry.Navas@us.af.mil

Acquisition Management Support Specialist (AMSS) - Serves as the primary SWEG customer representative familiar with the service requirements. AMSS will review contractor performance prior to execution of options. Periodically reviews contract specifications to determine if contract as written meets mission objectives. May provide input to the Contractor Performance Assessment Reporting System (CPARS). Leads multi-functional team contract management reviews.

Assigned AMSS: Gregory Hernandez Organization or Agency: AFSC/SWPA Telephone: 801-775-6701 Email: gregory.hernandez@us.af.mil

Quality Assurance Program Coordinator (QAPC) - The QAPC is appointed to integrate the quality contract requirements into the quality assurance program, act as the liaison between the contracting and functional organizations, and provide training and record keeping IAW MP 5346.103. Ensure consistent guidance is given to customers by QAPC and other functional areas, train CORs and COR management (e.g. COR Supervisor, Functional Commanders/Directors (FC/FD) on the contracting requirements associated with the quality assurance program. Assist, as required, with the evaluation of contractor Quality Control Plans and maintain a record of all COR and COR management training, including refresher training (e.g., QAPC, contracting officer, contract specialist, contract administrator, Defense Acquisition University, or commercial training provider).

Assigned QAPC: Garry S. Navas Organization or Agency: AFSC/SWPC Telephone: 801-777-4413 Email: Garry.Navas@us.af.mil

Contractor Representatives - The following employees of the contractor serve as the contractor’s Program Manager and Task Manager for this contract. (Complete this section after the contract award)

Program Manager - <upon award, enter name> Telephone: <enter number> Email: <enter address>

Task Manager - <upon award, enter name> Telephone: <enter number> Email: <enter address>

Other Key Contract Personnel – <upon award, enter name> Title: <enter number> Telephone: <enter number> Email: <enter address>

6. Performance Requirements and Method of Surveillance

6.1 Contract Surveillance

The goal of the QASP is to ensure that contractor performance is effectively monitored and documented. The COR’s contribution is their professional, non-adversarial relationships with the CO, PM and the Contractor, which enables positive, open and timely communications. The foundation of this relationship is built upon objective, fair, and consistent COR evaluations of contractor performance against contract requirements. The COR uses the methods contained in this QASP to ensure the contractor is in compliance with contract requirements. The COR function is responsible for a wide range of surveillance requirements that effectively measure and evaluate the contractor’s performance. Additionally, this QASP is based on the premise that the Contractor, not the government, is responsible for management and QC/QA actions to successfully meet the terms of the contract. Multi-functional Team Meetings – The Multi-functional team will manage the contract throughout the life of the contract. This team will form a partnership between the government and the contractor to ensure the best possible service is provided for the life of the contract. All performance assessment data will be reviewed at these meetings. If performance improvement is necessary, a plan of action will be created.

6.2 Surveillance Matrix

The Surveillance Matrix (Attachment 1) is the list of performance objectives and standards that must be performed by the contractor. This matrix details the method of surveillance the COR will use to validate and inspect these performance elements. Inspection of each element will be documented in the COR file.

Performance objectives define the desired outcomes. Performance Standards define the level of service required under the contract to successfully meet the performance objective. The inspection methodology defines how, when, and what will be assessed in measuring performance. The Government performs surveillance, using this QASP, to determine the quality of the contractor’s performance as it relates to the performance element standards. The Services Summary should be used to form the foundation of the COR’s inspection checklist.

6.3 Performance Rating Definitions

In evaluating the quality of contractor’s performance, the following performance ratings may be used.

Performance Rating Criteria

6.4. Contract Performance Assessment Reporting System (CPARS)

If applicable, CPARs will be initiated annually, documenting contractor performance for this specific contract. More frequent updates may be made as required to document a significant improvement or degradation of the level of contract performance. The COR and Government Program Manager will serve as the Assessing Official Representative(s) and the SWEG Deputy Directors will serve as the Assessing Official for contracts over $1,000,000.00 aggregate.

7. Performance Reporting

7.1 Corrective Action Report (CAR)

CARs will be forwarded to the Lead COR (LCOR) for review and validation; after which the LCOR will forward the CAR to the CO for action (CC COR). A copy will be provided to the Contractor’s representative by the CO. CARs will be corrected within thirty (30) days depending on the complexity of the finding. The Contractor may be allowed up to six (6) months (maximum) to correct a CAR, at the discretion of the CO. The COR will ask the status of the CAR from the CO on a monthly basis. The COR will keep an electronic log of all CARs and will keep a hard copy of CARs in PIEE/SPM.

7.2 Performance Assessment Report (PAR)

PARs will be used to report ALL minor discrepancies. PARs will be generated by the COR. The COR will forward the PAR to the Contractor for corrective action. Contractors will be given ten (10) days to correct PARs unless they have requested an extension. If three (3) minor discrepancies are found, combine them and process a CAR. PARS will also be written to record Contractor successes.

7.3 Customer Complaint Form

The COR must furnish instructions to the customer receiving the contractor’s service. The customer must retain supporting evidence of complaint or feedback. After the COR validates feedback or complaint demonstrating contractor noncompliance, the COR will process a PAR or CAR. ALL Customer Complaint forms WILL BE VALIDTAED by the COR prior to notifying the contractor.

7.4 COR Monthly Surveillance Report

The COR shall use the “COR Monthly Surveillance Report” (see attached) template for their monthly “pre inspection” and for the end of month report using information from Section 7. This information will be submitted into CORTT IAW the required frequency and as directed by the CO.

7.4 Surveillance Matrix

7.4.1 Services Summary Items

SS# 1

Para: 4

Technical Interchange Meetings (TIMs)

M2

SS# 2

Para: 4.1

TIM #1

M2

SS# 3

Para: 4.2

TIM #2

M2

SS# 4

Para: 4.3

TIM #3

M2

SS# 5

Para: 4.4

TIM #4

M2

SS# 6

Para: 4.5

TIM#5

M2

SS #7

Para: 4.6

TIM#6

M2

SS#8

Para: 7

TIM #7

M2

SS#9

Para: 8

TIM #8

M2

SS#10

Para: 6.1.3

Monthly Status Report (MSR)

M2 No later than the seventh (7th) calendar day of each month for previous months report.

Performance is acceptable when delivery timeline is met 90% of the time.

SS#11

Para: 4.1-4.8 and 6.1.4

Presentation Materials

M2

SS#12

Para: 4.1-4.8 and 6.1.4

Meeting Minutes

M2

SS#13

Para: 9.1

Contractor Program Manager

M2

SS#14

Para 9.3

Intellectual Property

Inspection Methodologies:

M1: Periodic: Periodic surveillance/inspection is the type of surveillance that is based upon selecting samples for evaluation on other than 100% inspection or on a statistically random basis. Periodic surveillance can be accomplished, weekly, monthly or quarterly using a checklist method.

M2: Inspection of Reports: All reports shall be reviewed upon receipt. The reviewer will report any flaws in the document and categorize the flaws (Editorial, Format, and/or Substance).

M3: Technical Inspection: Surveillance/inspection is the type of surveillance that will be performed as specified on the project schedule by actually looking at the work being done.

M4: Non-Service Summary: All Non-SS items will be done on a random basis, at a 1/12 sampling IAW OO-ALC PMAP instructions, to ensure that all items are inspected during the year.

8. Trafficking in Person

8.1 IAW PGI 22.1703(4) the QASP should describe how the COR will monitor the contractors performance regarding compliance with FAR 52.222-50, Combat trafficking in persons.)

8.2 The Contractor shall comply with FAR 52.222-50, Combating Trafficking in Persons. Additional information about Trafficking in Persons can be found at the site for the Department of State’s Office to Monitor and Combat Trafficking in Persons below.

8.3 In accordance with the Defense Contingency COR Handbook section on Combating Trafficking in Persons, the COR must inform the PCO if the Contractor/subcontractor and/or Contractor/subcontractor personnel fail to comply with the requirements of FAR 52.222.50. The PCO must convey the information to DoD Combat Trafficking in Persons (CTIP) Law Enforcement and Support / Office of Under Secretary of Defense (OUSD) Personnel and Readiness (P&R) Defense Human Resources Activity (DHRA).

COR Monthly Surveillance Report

"The information herein is For Official Use Only (FOUO) which must be protected under the Privacy Act of 1974, as amended.”

1. Service Summary

(Positive or Negative) In Compliance

Non

SS#

(Positive or Negative) In Compliance

CORRECTIVE ACTION REPORT (CAR)

TO: (Contractor / Managers Name)

FROM: (COR)

CAR#:

DATES

DATE PREPARED

RETURNED BY CONTRACTOR

COMPLETED

GOVERNMENT FINDINGS

DESCRIPTION OF NON-COMPLIANCE (Include PWS/SOW/FAR reference of Deficiency)

SIGNATURE OF CONTRACTING OFFICER

CONTRACTOR RESPONSE

CONTRACTOR RESPONSE AS TO CAUSE, CORRECTIVE ACTION AND ACTIONS TO PREVENT RECURRENCE: ATTACH CONTINUATION SHEET IF NECESSARY.

SIGNATURE OF CONTRACTOR REPRESENTATIVE

DATE

GOVERNMENT RESPONSE TO CONTRACTORS ACTIONS

GOVERNMENT EVALUATION

GOVERNMENT ACTIONS

CLOSE OUT

CONTRACTOR

COR

PCO

CMO/COR, SPF Form 060, version-1, Nov 08 PMAP Attachment A6

Continuation of GOVERNMENT FINDINGS

Continuation of CONTRACTOR RESPONSE

Continuation of GOVERNMENT RESPONSE

CMO/COR, SPF Form 060, version-1, Nov 08 PMAP Attachment A6

PERFORMANCE ASSESSMENT REPORT (PAR)

(If more space is needed, use reverse and identify by number)

4. QUALITY ASSURANCE PERSONNEL (QAP) SIGNATURE AND DATE

I. PERFORMANCE

7. |_| DEFICIENCY (CHECK ALL BOXES THAT APPLY)

|_| NEW

|_| REPEAT

|_| NO DEFICIENCY NOTED

8. SERVICES SUMMARY or SOW PARAGRAPH ITEM REVIEWED

II. CONTRACTOR VALIDATION

11. CONTRACTOR REPRESENTATIVE |_| CONCUR |_| NON-CONCUR

12. CORRECTIVE ACTION ESTIMATED COMPLETION DATE

13. CONTRACTOR REPRESENTATIVE CORRECTIVE ACTION AND PREVENTION OF RECURRENCE OR REASON FOR NON-CONCURRENCE OF QAP CITED DEFICIENCY

III. ACTION CORRECTED

14. |_| CONCUR |_| NON-CONCUR QAP SIGNATURE AND DATE

15. QAP REMARKS (REQUIRED)

16. CONTRACTOR REPRESENTATIVE REMARKS

Performance Assessment Report (PAR) Template, Feb 05 (SAF/AQCP)

PERFORMANCE ASSESSMENT REPORT

Continuation Sheet (Number to correspond with applicable Item Number on reverse)

Performance Assessment Report (PAR) Template, Feb 05 (SAF/AQCP)

Performance Assessment Report (PAR) Instructions

Block 1. COR or Quality Assurance Personnel (QAP) enters contract or task order number.

Block 2. QAP enters contractor name.

Block 3. QAP enters type of services.

Block 4. QAP signs and dates.

Block 5. QAP enters telephone number.

Block 6. QAP assigns suspense date for Contractor Representative validation if a deficiency box was checked.

Part I. Contractor Performance

Block 7. QAP checks all boxes that apply.

Block 8. QAP enters Services Summary or Statement of Work (SOW) paragraph item reviewed.

Block 9. QAP enters brief description of deficiency and tracking number if the deficiency box was checked in Block 7. Detailed description will be on Corrective Action Report (CAR).

Block 10. QAP enters a detailed performance assessment if the deficiency box in Block 7 was not checked.

Parts II and III will be used only if a deficiency was documented in Part I.

Part II. Contractor Validation

Block 11. Contractor Representative checks one box in response to QAP cited deficiency. If Concurrence is indicated, Contractor Representative continues to Block 12. If Non-Concurrence is indicated, continue to Block 13 and state reason(s) for Non-Concurrence with QAP cited deficiency and return PAR to QAP.

Block 12. Contractor Representative enters Estimated Completion Date of Corrective Action and continues to Block 13.

Block 13. Contractor Representative details Corrective Action and the Action Taken to Prevent Recurrence or Reason for Non-Concurrence of QAP cited deficiency.

Part III. Deficiency Corrected

Block 14. QAP checks appropriate block, signs, and dates.

Block 15. (Required Entry) QAP remarks regarding the Corrective Action and the Action Taken to Prevent Recurrence. If Non-Concur was checked, this block should be very detailed to explain why.

Block 16. Contractor Representative enters remarks if further discussion is needed about QAP concurrence with Contractor’s Corrective Action and Action Taken to Prevent Recurrence.

Continuation Sheet. The Continuation Sheet is to be used to expand on any information that will not fit in the applicable numbered block.

CUSTOMER COMPLAINT FORM

WE DESIRE TO IMPROVE THE QUALITY AND RELIABILITY OF THE CONTRACT LISTED AND APPRECIATE YOUR COMMENTS VIA FEEDBACK REPORTING. PLEASE COMPLETE (PERFORMANCE COMMENTS BELOW AND E-MAIL OR SEND THFORM TO THE QUALITY ASSURANCE EVALUATOR (QAE) ASSIGNED TO THIS CONTRACT.

Contract Performance Comments:

INITIATOR'S ORGANIZATION:

SPF FORM 90 Version Aug 10

FOR OFFICIAL USE ONLY

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