Q&A Document 1.pdf

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Attached to
RFP Benefits Broker and Consulting Services
Solicitation number
2024.006
Issued by
Teller County, Colorado

About this file

This document is a Questions and Answers document for the Request for Proposal (RFP) for Benefits Broker and Consulting Services issued by Summit School District in Colorado. The RFP seeks a new benefits broker to assist the District's Health Benefits Committee in evaluating and managing employee health benefits, with questions and answers covering topics such as the rationale for the RFP, current benefits communication methods, employee satisfaction, and existing benefits infrastructure. The document indicates the District is currently self-funded, has been with their current broker for over ten years, and is seeking to review broker services to ensure fiscally responsible resource allocation.

Key details include the current benefits setup: UHC Choice Plus network, Optum Rx as prescription drug vendor, a $120,000 individual stop loss level with UHC, and Cirrus MD telehealth service with 54 active users and 120 visits year-to-date. The District currently uses commission-based broker compensation and is open to reviewing alternative compensation methods. They currently communicate benefits electronically and have not recently re-surveyed employee satisfaction after switching network providers. The most recent employee satisfaction survey two years ago showed a 4.83 out of 10 rating. The District has opted out of the Colorado FAMLI program and will make the current benefits guide available on their website.

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Questions & Answers - 1

Solicitation 2024.006 - RFP Benefits Broker and Consulting Services

Buying Organization Summit School District

No Question/Answer Question Date

Q1 Question: RFP Question

In order, what are the three most important objectives or goals of Summit SD’s benefit offering and what specific constraints are not allowing Summit SD to or hindering you to achieve your benefit goals listed above?

Answer: The District is looking for a benefits broker to assist the District and Health Benefits Committee with attaining items listed in the scope of work to continue to offer the best plan to our staff.

12/19/2024

Q2 Question: RFP Question

What is the rationale for initiating the RFP?

Answer: The District has not recently reviewed bids for broker services. Our internal Health Benefits

Committee has requested a bid process to ensure that the District is using our resources in a fiscally responsible way and is getting the best support in Health Benefits planning for our staff.

12/19/2024

Q3 Question: RFP Question

Which medical PPO network does Summit SD utilize with UMR? Do you have any customized provider contracts in addition to your current provider networks?

Answer: The current network is UHC Choice Plus. We do not currently have any customized contracts.

12/19/2024

Q4 Question: RFP Question

How do you currently communicate benefits to your employees, and what changes or improvements would you like to see?

Answer: We currently communicate the District benefit plan to employees through electronic communications including District-wide emails, website and newsletter. Some enrollment periods we have also offered in-person support, but this has varied based on District and vendor (broker and network provider) staffing availability.

12/19/2024

Q5 Question: RFP Question

What has been your experience with employee satisfaction regarding health benefits?

Answer: Employees were surveyed two years ago and indicated that on a scale from one to ten, satisfaction was 4.83. Subsequently, the District switched network providers and has not re-surveyed staff.

12/19/2024

Q6 Question: RFP Question

How do you measure the success of health benefits program, and what metrics are most important to you?

Answer: The success of our program is measured by enrollment, annual plan performance (including any necessary rate increases) and stakeholder engagement and cooperation with the Health Benefits

Committee.

12/19/2024

No Question/Answer Question Date

Q7 Question: RFP Question

Is the current consultant compensation a fixed fee or a commission? Does the District have a preferred method of compensating its benefit consultant going forward?

Answer: The current compensation is commission-based. The District does not have a preferred method of compensation and will review any compensation methods submitted in this RFP.

12/19/2024

Q8 Question: RFP Question

Will the new consultant be asked to search for a new medical plan and/or medical plan TPA’s in the near future or is the district satisfied with its current plan? If not satisfied, what would Summit SD like to see improved?

Answer: We are currently self-funded, so plan changes are reviewed as they are brought forward by

Health Benefits Committee members. The committee reviews plan options annually and may request the broker to provide options for various plan structures (i.e. self- funded versus fully funded).

12/19/2024

Q9 Question: Question 1

1.Can you please share what is driving this RFP for broker/consulting services?

Answer: Please refer to the answer provided in question 2 .

12/20/2024

Q10 Question: Question 2

2.How long have you been with your current broker/consultant?

Answer: The District has been with the current broker for over ten years.

12/20/2024

Q11 Question: Question 3

3.What is your current Individual Stop Loss level?

Answer: The current stop loss is $120,000.

12/20/2024

Q12 Question: Question 4

4.Is your stop loss carved out or is it with UHC?

Answer: Stop Loss is currently with UHC.

12/20/2024

Q13 Question: Question 5

5.Who is your prescription drug vendor?

Answer: The current vendor is Optum Rx.

12/20/2024

Q14 Question: Question 6

6.What is your current usage with Cirrus MD?

Answer: Current usage data as of Nov 2024 is as follows: 54 active users and 120 visits year to date.

12/20/2024

Q15 Question: Question 7

7.Do your employees participate in PERA?

Answer: Yes, all school district employees participate in PERA.

12/20/2024

No Question/Answer Question Date

Q16 Question: Question 8

8.Will you share a copy of your current benefits guide?

Answer: The current benefits guide can be found on the District website at this link:

https://www.summitk12.org/staff/human-resources/benefits.

12/20/2024

Q17 Question: Question 9

9.How often do you currently receive ongoing financial reporting?

Answer: Current reporting is variable based on Committee meeting schedule, however, reports are received no less than quarterly.

12/20/2024

Q18 Question: Question 10

10.Do you receive reporting on the clinical status of your employees? Examples would be specific usage, places of usage, health status, etc.

Answer: We receive standard 50% reports that include diagnosis and YTD paid broken out by medical and RX. I’m assuming this question is asking specifically about case management/nurse notes, which are available, but not standardly received. They have to be requested separately.

12/20/2024

Q19 Question: Question 11

11.Did you opt out of CO FAMLI?

Answer: Yes, the District opted out of FAMLI.

12/20/2024

Q20 Question: RFP Clarification

Under Proposal Response Format, Item D, you ask for, in the first paragraph, Name of customer, address, contact name, telephone numbers (including fax number) and email address. Then right below that, you request: Contract/Project name, etc. Can you clarify what the difference between these two sets of data is?

Answer: The first paragraph in section D is requesting K-12 Education references. The second paragraph is requesting information on contracts of similar size and scope. Responses to these two sections may overlap, however, each paragraph is looking for references using different criteria.

12/20/2024

Q21 Question: RFP Clarification

Under Instructions to Suppliers, #1, you mention that the "supplier must submit their proposal in the format as outlined in this solicitation", however, there is no place where you are asking for Benefits

Broker/Consultant Fees for services provided. Should that be included as an attachment under

"Appendices" or, are you not looking for fees at this point?

Answer: Please include fees as an attachment under the appendices.

12/20/2024

Questions & Answers - 1

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