Attachment_6_-_Past_Peformance_Questionnaire.pdf

Contractor Past 1 of 4 Performance Survey June, 2015

ATTACHMENT 6 - PAST PERFORMANCE QUESTIONNAIRE

Offeror’s Name

Client/Customer Company Name

Questionnaire Respondent Name & Title

Respondent’s Phone Number

E-mail Address

Project Name

Contracting Officer’s (CO) Name

CO’s Phone Number

E-Mail Address:

Contract Period of Performance

EVALUATION

Below are specific questions relating to the Contractor’s performance in the areas of quality, timeliness, cost control, business relations and customer satisfaction. Please rate the Contractor for each question on a scale as either Acceptable, Unacceptable or Neutral. Indicate your rating by placing an “X” in the box of your selected rating for each question. Please type comments in the section provided below each question to support the rating given. Please email the completed questionnaire to the IRS Procurement Office, Bridgette.Garcia@irs.gov.

ACCEPTABLE: The offeror’s past performance for the contract demonstrated performance that met or exceeded contractual requirements over the past five years. The contractual performance of the element may have contained some minor problems for which proposed corrective actions taken by the contractor appear satisfactory, or completed corrective actions were satisfactory. There was an acceptable amount of risk to successful contract performance.

UNACCEPTABLE: The offeror’s past performance for the contract demonstrated performance that did not meet contractual requirements over the past five years; recovery for those projects is not likely in a timely or cost effective manner. The contractual performance of the element contained serious problem(s) for which the contractor's corrective actions appear or were ineffective. There was an unacceptably high risk that the contractor will not successfully perform.

NEUTRAL: The absence of relevant present and past performance information over the past five years or where the offeror has not provided a sufficient number of references that can be reached who can verify contract performance will result in the assignment of a neutral rating.

The offeror has little or no past performance for similar work upon which to base a meaningful performance risk prediction; therefore the offeror will not be evaluated favorably or unfavorably on past performance.

mailto:Bridgette.Garcia@irs.gov

Contractor Past 2 of 4

1. How well did the Contractor identify and mitigate issues timely and accurately to make informed, proactive and corrective decisions?

Acceptable Unacceptable Neutral

Comments:

2. How well did the contractor prepare technical documents and reports within budget, schedule, and in accordance with project requirements?

3. How well did the contractor perform with minimal Government oversight?

4. How well did the Contract manage multiple projects within your contract/task order?

Contractor Past 3 of 4

5. How well did the Contract utilize proven technologies in the performance of this work effort?

6. How well did the Contractor manage cost and schedule when changes in legislative or system requirements occurred?

7. How well did the Contractor provide clear visibility into cost, schedule, performance, and risks?

8. How well did the contractor successfully deal with stakeholders and effectively mitigate stakeholder concerns and conflicts?

Contractor Past 4 of 4

9. How would you rate the Contractor’s ability to provide sufficient personnel resources for this effort?

10. How well did the Contractor provide the right labor mix and skill level of people to meet your requirement?

11. Did the Contractor have clear and concise lines of communication with all parties?

12. How well did the contractor effectively manage its subcontractors?