Fighter Warbird PWS 13 Jun 2024 ver 1.0 RAD 19121.pdf

Quality, Schedule, AFTC Performance Work Statement (PWS) Template

The following is a guide for developing a Performance Work Statement (PWS). Each acquisition has unique characteristics that need to be captured in the PWS. This is JUST a guide. Not all sections will apply.

Requirement Title: FIGHTER WARBIRD SUPPORT FOR TPS/QE POC: Mr. Dick Wong

Requiring Organization: _USAF TPS_________ Phone: _661-221-2608_____

Performance-Based Service Acquisition (PBSA)

Per the Federal Acquisition Regulation (FAR), PBSA means an acquisition structured around the results to be achieved as opposed to the manner by which the work is to be performed and a Performance Work Statement (PWS) means a statement of work for performance-based acquisitions that describes the required results in clear, specific and objective terms with measurable outcomes.

Minimum Mandatory PBSA Requirements

1. Performance requirements in the Service Summary shall align with Contractor Performance Assessment Reporting System (CPARS) categories.

2. Performance requirements define the work in measurable, mission-related terms.

3. Performance standards (i.e., quality, quantity, timeliness) tied to performance requirements.

4. A Quality Assurance Surveillance Plan (QASP) describes how the contractor’s performance will be measured against the performance standards.

5. If the acquisition is either critical to agency mission accomplishment or requires relatively large expenditures of funds, positive and negative incentives are tied to the QASP measurements.

Additional PBSA Components

1. An historic workload analysis is performed or estimated if historic data is unavailable, to aid in determining the performance requirements and standards, QASP, and incentives offered to contractors.

2. The solicitation and contract/task order convey a logical, easily understood flow among performance requirements, performance standards, QASP, and performance incentives.

3. Process-oriented requirements (e.g., job descriptions, education requirements, level-of-effort) and reports are eliminated to the maximum feasible extent.

4. Government Quality Assurance (QA) performance evaluators assigned to assess contractor performance are trained in PBSA.

5. Commercial and/or industry-wide performance standards, where available, are relied upon.

6. The marketplace and other stakeholders are provided the opportunity to comment on draft performance requirements and standards, the QASP, and performance incentives.

7. If the size of the requirement justifies the resource expenditures, potential offerors are given the opportunity to learn more about the "as is" operation to facilitate their ability to develop intelligent proposals.

8. The contract/task order is fixed price and is completion type (vs. term type or level-of-effort).

9. Past performance evaluations are based on the results of contract QA measurements and incentives, and

QA plans are consistent with past performance factors.

PERFORMANCE WORK STATEMENT

FOR

FIGHTER WARBIRD SERVICES FOR TPS/QE

AT

Edwards AFB, CA

13 June 2024

FIGHTER WARBIRD SERVICES FOR TPS/QE

Table of Contents

1.0 SECTION I: DESCRIPTION OF SERVICES

1.1 General

1.2 Background

1.3 Inherently Governmental Function

1.4 Period of Performance

1.5 Place of Performance

1.6 Specific Tasks

1.7 Historical Data

1.8 Minimum Qualifications

1.9 Deliverables

2.0 SECTION II: SERVICE SUMMARY

2.1 General

2.2 Performance Evaluation

2.3 Government Quality Assurance

2.4 Performance Assessment

2.5 Quarterly Progress Meetings

2.6 Contracting Officer Representative

3.0 SECTION III: GOVERNMENT FURNISHED PROPERTY and SERVICES

3.1 Government Furnished Services (Base Support)

3.2 Government Furnished Facilities

3.3 Government Furnished Property (to include Equipment and Material)

3.4 Contractor Furnished Property and Services

4.0 SECTION IV: GENERAL INFORMATION

4.1 Hours of Operation

4.2 Contractor Personnel

4.3 Continuation of Essential DoD Contractor Services During Crisis

4.4 Conservation of Utilities

4.5 Environmental Protection

4.6 Miscellaneous Paragraphs

4.7 Security

4.8 Safety

5.0 SECTION V: APPENDICES & EXHIBITS

APPENDIX 1 Abbreviations, and Acronyms APPENDIX 2 Applicable Publications and Forms APPENDIX 3 Anti-Terrorism Awareness Pamphlet

SECTION I

1.0. DESCRIPTION OF SERVICES

1.1. General. This is a non-personnel services contract to provide one single-engine warbird type (i.e.

P/TF-51) aircraft, along with a qualified flight instructor(s), for Qualitative Evaluation (QE) and Flying Qualities (FQ) curriculum flights, as well as Test Management Projects (TMP) if required, for the US Air Force Test Pilot School (USAF TPS). The government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the contractor who, in turn is responsible to the government.

1.1.1. Description of Services/Objectives. The contractor shall provide all management, personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform all management, personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform flight and instruction as defined in this Performance Work Statement (PWS) except for those items specified as Government Furnished Property and services. The contractor shall perform to the standards in this contract. This includes the planning, coordination, and surveillance of the activities necessary to ensure disciplined work performance and timely resources application to accomplish all tasking under the contract. The contractor shall be responsible for maintaining communication with the contracting officer (CO) and the contracting officer’s representative (COR), and to immediately notify both the CO and the COR of any problems that would prevent timely performance of this contract. The contractor is responsible for and required to implement, and maintain management control systems necessary to plan, organize, direct, and control all activities under this contract.

1.2. Background. The USAF TPS is where the Air Force's top pilots, navigators, and engineers learn how to conduct flight tests and generate the data needed to carry out test missions. TMPs teach the students the process of testing aircraft and aircraft systems. The Qualitative Evaluation program introduces students to a wide variety of aircraft exhibiting unique flying characteristics or mission systems and is used to broaden the students’ range of experience with unfamiliar aircraft. An aircraft is sought to provide the unique experience of flying a historic, multi-engine aircraft.

The aircraft must be able to pass an Air Force Test Center (AFTC) approved Subject Matter Expert inspection. The TPS PM will coordinate and pay for the inspection. All discrepancies noted in the inspection must be corrected and documented prior to execution.

1.3. Inherently Governmental Function. The contractor shall not perform inherently governmental functions as defined in FAR Subpart 7.5 in relationship to this PWS.

1.4. Period of Performance. This is a 5-yr Indefinite Delivery - Indefinite Quantity (IDIQ) contract, 1 Oct 24 – 30 Sep 30 (FY25 – FY30)

1.5. Place of Performance. The contractor shall perform the services in the PWS at Eglin Air Force Base (AFB), FL (primary).

1.6. Specific Tasks. Qualitative evaluations deployments will be conducted at Eglin AFB, FL (primary) but other locations may be possible. Depending on the composition of the TPS class, there will usually be a minimum of 24 flights per deployment. Additional flights may be performed for TPS staff and other government personnel.

The QE deployments will fulfill the TPS curriculum requirement for Experience Broadener QE flights. The durations of these exams are approximately 1.0 hour each. In general, the objective to perform these QE flights in conjunction with the USAF TPS CAPSTONE field trips to Eglin AFB.

The Contractor shall instruct the students/staff in the typical operation of the vehicle to aid TPS staff and students in the development of the skills necessary to safely fly the aircraft within the limits as defined by the USAF TPS Qualitative Evaluation Review Board (QRB) package. The Contractor employee will also supervise and instruct TPS staff and students proper ground operations of the aircraft. This document will be provided to the contractor prior to the deployment. Staff/students may carry-on handheld instrumentation systems that are approved by TPS and coordinated with the contractor. Special instrumentation equipment may need to be secured to the aircraft during flights.

Missions will not exceed the capabilities of the aircraft.

The aircraft type for this evaluation is a single-engine aircraft of historic vintage (warbird).

WWII-era fighter type aircrafts, such as the P-51, are possible examples of aircraft with the desired general characteristics. The landing gear may be either conventional (tailwheel) or tricycle configuration; retractable gear is preferred. The cabin may be pressurized or unpressurized. The aircraft may feature historically representative replica armaments or other mission equipment so long as it complies with airworthiness requirements and does not hinder in the normal operation of the aircraft.

Required Minimum Characteristics: Single piston engine. Straight or minimally swept wing.

Desired Characteristics: Reversible flight controls. Retractable landing gear.

Examples of suitable aircraft: Includes but not limited to suitably configured trainer (two-seat) variants of: P-51D, P-40, F-4U, F6F, etc.

Aircraft crew positions and capacity: The aircraft shall have a minimum crew of 2: TPS student and safety pilot.

Aircraft Communication/Navigation: Equipment shall include a transponder with mode 3/A and mode C capability, as well as a VHF and/or UHF aviation band radio. The aircraft must have an intercom system that allows all crew (including TPS staff and students) to verbally communicate. Aircraft may include non-production-representative video systems to assist in recording of instruments or flight conditions. The student flight test engineer shall have the ability to monitor cockpit instruments real-time through either visual inspection while sitting in the cockpit or through a video repeater system (such as mounted camera with screen). Staff/students may carry-on handheld instrumentation systems that are approved by the TPS PM and coordinated with the contractor. The contractor employee shall have the right to refuse any carry-on equipment if it causes safety of flight concerns.

Aircraft controls and instrumentation: Aircraft should be equipped with analog gauges, dials and displays for the primary flight displays and engine/flight condition control/performance instrumentation. Retrofitted modern instrumentation (GPS) is acceptable, but not desired. Modern displays and controls are acceptable on communications/transponder equipment or any video recording equipment if installed.

1.6.1 Specific Tasks

1.6.1.1 Pre-deployment. The aircraft must have an Air Force Test Center (AFTC) approved Subject Mater Expert (SME) inspection that was completed within the last 24 months. All discrepancies noted in this inspection must be fixed and documented at the time of proposal submission. The Contractor will provide USAF TPS, no later than 14 days prior to first performance, the following:

• A copy of all briefing material used for curriculum support and likewise submit any changes in briefing materials to the PM for approval. The Contractor shall include with briefing material a list of any required audio/visual equipment.

• One copy (paper or electronic) of the aircraft operating manual to the PM.

• In accordance with DCMA 8210-1D Appendix 3A, contractor will provide a complete package of applicable Flight Operations Procedures (FOPs) and Ground Operations Procedures (GOPs) for operating the subject aircraft.

1.6.1.2. Scheduling. Sorties will be scheduled on all approved TPS fly days until the desired number of sorties are completed. There will usually be two deployment windows per calendar year: one in the spring, one in the fall.

1.6.1.3. Event scheduling. The PM will give the contractor at least 10 workdays of notice prior to a scheduled TPS event (sortie or academic session) requiring the contractor’s services. Until the end of the fifth workday (nominally, 1700 PST) prior to a scheduled workday that contractor services may be required, either party may renegotiate that day without fault. Any changes to the schedule (to include additions, deletions, or changes to events requiring contractor services) less than five workdays into the future require the agreement of both parties. If a requested change within that timeframe cannot be agreed upon by both parties, then the party responsible for initiating the change will be considered at fault. If the Government is at fault, the Contractor will be credited for one pilot day for any cancelled day that the contractor was otherwise scheduled to accommodate. If the Contractor is at fault, no reimbursement will be provided.

1.6.1.4. Daily scheduling and flight approval. Local take-off times will be scheduled with an on-site TPS staff member. The names of the TPS students and staff will be identified no later than (NLT) close of business (COB) the day prior to execution. Prior to the COB the day prior, the next day’s flights will be authorized by TPS staff member identified by the USAF TPS Director of Operations (DO). This authorization satisfies the requirement to have all flight approved by the Government Flight Representative.

1.6.1.5. Classroom Lecture. The Contractor will provide a one-hour classroom lecture to all students that will cover the following information:

• Aircraft familiarization to include a discussion of the basic systems of the aircraft (engines, electronics, hydraulics. flight controls, fuels, oxygen systems) and avionics.

• Basic fundamentals of aircraft flight and flight controls.

• Aircraft emergency procedures to include egress of the aircraft from their position, fire extinguishers, and any other aircraft procedures.

• Sufficient discussion of the proper operation of any seat restraints and associated egress procedures.

• Basic discussion of the flight profile and any test maneuvers as listed by the QRB.

1.6.1.6. Preflight Briefs. The Contractor will provide a preflight brief the day of the flight that will include the specifics for that day’s flight. This brief may include all the students for that day’s schedule.

This brief will cover the following:

• Weather, Notices of Airman (NOTAMs) Call sign, Ops Number, Airfield status, and Bird

Condition (this may be delegated to the student or staff member).

• Take-off and landing data (if applicable).

• All relevant checklists to include:

o Starting procedures o Taxi procedures o Take-off procedures o Departure procedures

CONTRACT # TBD

Page - 7 - of 33 o Recovery procedures o Landing procedures

• Planned profile and maneuvers to be flown.

• Review of egress procedures.`

• Review of crew coordination during the most common emergency procedures.

1.6.1.7. Inflight Instruction. The contractor employee shall provide a familiarization and safety briefing in the cockpit prior to takeoff. The purpose of the pre-flight brief is to familiarize student/staff with flying/safety controls and emergency procedures. Sortie duration is approximately one hour. The contractor instructor pilot shall occupy a pilot station while students/staff occupy another pilot station. Sortie completion determination will be the responsibility of the TPS government representative.

1.6.1.8. Post-flight Debrief. Upon sortie completion, the Contractor instructor pilot shall provide a post-flight debrief. The purpose of this debrief is to review test objectives and answer student/staff questions.

Typical post-flight debriefs should be approximately 30 minutes.

1.7. Historical Data. The tasks described above have been performed in the past under contract #FA9302-19-D-

1.8 Minimum Qualifications.

1.8.1 The Pilot(s). The Pilot(s) shall possess at a minimum the following qualifications:

• FAA Commercial Pilot Certificate.

• Type rating, Letter of Authorization or proper logbook endorsement as required by 14 CFR, Part 61 or

91.

• Current and qualified in aircraft type as required by 14 CFR, Part 61.57.

• Minimum 1,500 Flight hours, including 250 hours in type.

• Instructor pilot must be a FAA Certified Flight Instructor with at least 500 total instructor hours;

including minimum 50 hours instructing in type.

• Experience instructing at the USAF TPS within the past 5 years.

o If the pilot does not have experience instructing at the USAF TPS within the past 5 years, a USAF TPS staff member will fly an evaluation flight with the instructor pilot prior to flying with students.

This evaluation will be graded in accordance with (IAW) the AFTC Technical Evaluation Checklist. This flight can be accomplished at the most convenient location for the Contractor. The USAF TPS commandant will approve the individuals qualified to conduct this evaluation flight.

• If the Contractor would like to add an additional instructor pilot, he or she must provide the documents outlined above to the PM. The PM will make the determination and may require an evaluation flight prior to approving the additional instructor pilot.

• DD Form 2628 and EDWARDSAFB Form 5499 shall be completed by the Contractor and approved by the GFR prior to flights with TPS staff and students.

1.8.2 The Aircraft. Aircraft safety equipment certifications shall be current and are subject to inspection by Government personnel. Safety features of the aircraft that are inoperable (such as bailout exits) shall be clearly placarded. Egress system components will be inspected and must not exceed the service life as determined by an FAA approved maintenance plan. IAW DCMA-INST 8210-1D, Contractors shall not begin flight or ground operations until the procedures have been approved in writing by the GFR. The TPS Commandant is the final authority on acceptability of all aircraft operations. The Contractor shall provide at least one (1) aircraft and data

Page - 8 - of 33 package. Additional aircraft, if provided as primaries or spares, shall meet all the same requirements as the primary aircraft.

• The Contractor shall maintain airworthiness of the aircraft in accordance with (IAW) the requirements of 14 CFR, Part 91. The Contractor shall provide a copy of the current FAA airworthiness certificate(s) to the COR and PM and may include any FAA-issued program letters. Any changes that affect the certification, operations, ownership, and airworthiness of the aircraft(s) shall be reported to the COR and PM prior to coordinating and scheduling of any event with TPS.

• The Contractor is liable for any damage or loss of the aircraft.

• The Contractor shall make aircraft and maintenance records available for a no-notice inspection throughout contract performance upon request by GFR, COR, and/or PM.

• While at the designated operating location, the Contractor shall operate IAW with FAA Regulations, the Aircraft Approved Inspection Program (AAIP), approved ground operating procedures per the CAO Verification Letter, and Occupational Safety and Health Administration (OSHA) standards. If it is determined by the GFR that maintenance practices are not in compliance, or deemed unsafe in any way, the aircraft shall be grounded, and the Contractor shall be considered at fault for nonperformance. Upon agreement and coordination with the COR and PM, the TPS Logistics Manager(s) can provide limited ground support functions at the operating location.

• The TPS Logistics Manager (LM) will inspect Contractor maintenance and operation practices and shall report any violations to the GFR, COR, and/or PM.

o LM can provide maintenance support to Contractors during the performance period. This is not considered a conflict of interest.

o TPS LM shall be authorized to perform aircraft tows, aircraft refuels, launch and recovery operations without the Contractor maintenance personnel present if requested by the Contractor and approved by the GFR, COR and/or PM. This will only apply if the LM is trained and certified to perform the tasks. Towing procedures will be developed by the Contractor and approved by the 412 Maintenance Group (MXG) Quality Assurance (QA) section.

• The Contractor shall mail or electronically send current copies of the following documentation to 220 S. Wolfe Ave, Edwards AFB, CA 93524, Attn: QE Logistics Manager, at least four weeks prior to arrival at operating location, but no earlier than contract award.

o DD Form 2400, Civil Aircraft Certificate of Insurance, three originals signed in blue ink.

o DD Form 2401, Civil Aircraft Landing Permit, three originals signed in blue ink. Print the front side of the form only; Edwards Airfield Management will print the reverse.

o DD Form 2402, Civil Aircraft Hold Harmless Agreement, three originals signed in blue ink.

o 96OSS PPR form, Prior Permission Request

• The Contractor shall make aircraft available for a no-notice inspection throughout contract period of performance.

• The Contractor shall supply their own means of fuel for aircraft transit to Eglin AFB or designated first operating location.

1.8.3. In-flight Emergencies. Any in-flight emergency shall be immediately reported to the controlling agency.

After the flight, the Contractor instructor pilot (IP) shall fill out an unusual occurrence log and submit it to the TPS/DO and the COR or PM. Notification shall also be sent to the CO concerning any inflight emergencies.

1.8.4. Mishap Responsibilities. Operations in this PWS shall be conducted under Civil Aircraft Operations (CAO) per AFPD 62-6, AFI 62-601_AFMCSUP, and AFTCI 62-602 and a CAO Verification Letter will be issued. While acting under this CAO Verification Letter, accident investigations shall be performed IAW AFI 51-307, Aerospace

Page - 9 - of 33

Accident Investigations. Safety investigations shall be conducted IAW procedures outlined in DAFI 91-204, Safety Investigations and Reports, for those mishaps described therein. Any resulting safety report shall be provided to the Contractor through the Freedom of Information Act (FOIA). The Contractor shall provide technical support for any investigations related to the contract.

1.8.5. Disclosure. The Contractor shall report to the GFR, COR and PM any mishaps or FAA investigations incurred within three (3) years of the scheduled deployment dates. Pilots found either partially or completely at fault in any aircraft or ground mishap may, at the discretion of the GFR, be determined unsafe and therefore disqualified to perform in any capacity of this contract.

1.9. Deliverables. See APPENDIX 2.

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SECTION II

2.0 Service Summary (SS)

2.1 General. The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success but do not represent all contract performance requirements. All contract performance requirements in this PWS will be monitored.

2.2 Performance Evaluation Performance of a service shall be evaluated to determine whether it meets the performance requirements of this contract. Re-performance of unacceptable services at no additional cost is the preferred course of action when appropriate. In the case of issued Corrective Action Reports (CARs), the Contracting Officer shall take appropriate measures according to inspection of services clause in the contract, i.e., FAR 52.246-4, 52.246-5, or 52.212-4(a). Corrective Action Reports may categorize nonconformance as minor, major or critical IAW the following FAR 46.101 definitions:

• “Minor nonconformance” means a nonconformance that is not likely to materially reduce the usability of the supplies or services for their intended purpose or is a departure from established standards having little bearing on the effective use or operation of the supplies or services.

• “Major nonconformance” means a nonconformance, other than critical, that is likely to result in failure of the supplies or services, or to materially reduce the usability of the supplies or services for their intended purpose.

• “Critical nonconformance” means a nonconformance that is likely to result in hazardous or unsafe conditions for individuals using, maintaining, or depending upon the supplies or services; or is likely to prevent performance of a vital agency mission.

Service Summary Table

SS# Performance Objective

PWS

Section

Performance Threshold

Rating Criteria (Based on Findings before Re-performance unless otherwise noted)

Quality

1 The Contractor shall provide in-flight instruction on STUDENT missions. 1.6.1.7

Of all student missions flown, no more than two

(2) missions reported as “non-effective” due to instructor performance.

Exceptional: Of all student missions flown, zero (0) reported as "non-effective" due to instructor performance.

Very Good: Of all student missions flown, no more than one (1) mission reported as "non-effective" due to instructor performance.

Satisfactory: Of all student missions flown, no more than two (2) missions reported as "non-effective" due to instructor performance.

Marginal: Of all student missions flown, no more than three (3) missions reported as "non-effective" due to instructor performance.

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Unsatisfactory: Of all student missions flown, four (4) or more missions reported as "non-effective" due to instructor performance.

2 The Contractor shall provide in-flight instruction on STAFF missions. 1.6.1.7

Of all staff missions flown, zero (0) missions reported as “non-effective” due to instructor performance.

Satisfactory: Of all staff missions flown, zero (0) reported as "non-effective" due to instructor performance.

Unsatisfactory: Of all staff missions flown, one (1) or more missions reported as "non-effective" due to instructor performance.

The Contractor shall provide in-class instruction (ground school, pre-flight brief, post-flight brief)

1.6.1.5

Of all in-class instructions, no more than two (2) events reported as "non-effective" due to instructor performance.

Exceptional: Of all student missions flown, zero (0) reported as "non-effective" due to instructor performance.

Very Good: Of all student missions flown, no more than one (1) mission reported as "non- effective" due to instructor performance.

Satisfactory: Of all student missions flown, no more than two (2) missions reported as "non- effective" due to instructor performance.

Marginal: Of all student missions flown, no more than three (3) missions reported as "non-effective" due to instructor performance.

Unsatisfactory: Of all student missions flown, four (4) or more missions reported as "non-effective” due to instructor performance.

Schedule

4 The Contractor shall provide mission-ready aircraft. 1.8

Aircraft available and effective for 100% of scheduled student missions.

Exceptional: Aircraft available and effective for 100% of scheduled student and staff missions.

Very Good: Aircraft available and effective for 100% of scheduled student missions, 50% of scheduled staff missions.

Satisfactory: Aircraft available and effective for 100% of scheduled student missions.

Marginal: Aircraft unavailable or mission non-effective for scheduled student missions up to 10% or up to two (2) missions.

(whichever is less).

Unsatisfactory: Aircraft unavailable or mission non-effective due to maintenance for more than 10% or more than two (2) missions.

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(whichever is less).

5 The Contractor shall provide mission-ready aircrew. (pilot and ground crew) 1.6.1.2

Aircrew and ground crew available for 100% of scheduled student missions

Exceptional: Aircrew and ground crew available for 100% of scheduled student and staff missions.

Very Good: Aircrew and ground crew available for 100% of scheduled student missions, 50% of scheduled staff missions.

Satisfactory: Aircrew and ground crew available for 100% of scheduled student missions.

Marginal: Aircrew and/or ground crew unavailable for scheduled student missions up to 10% or up to two (2) missions. (whichever is less).

Unsatisfactory: Aircrew and/or ground crew unavailable for scheduled student missions for more than 10% or more than two (2) missions (whichever is less).

6 The Contractor shall provide qualified instructor pilot(s). 1.6.1.2

Contractor provides qualified instructor pilot(s) for all scheduled missions/ sorties.

Satisfactory: Contractor provides qualified instructor pilot(s) for all scheduled missions/sorties.

Unsatisfactory: Contractor unable to provide qualified instructor pilot(s) for all scheduled missions/sorties.

Cost Control

7 N/A N/A N/A N/A

Management

8 The Contractor shall maintain workforce and key personnel. 1.8.1

Contractor has no more than two (2) validated customer complaints per year of performance.

Satisfactory: Contractor has no more than two (2) validated customer complaints per year of performance.

Unsatisfactory: Contractor has more than two

(2) validated customer complaints per year of performance.

Small Business

9 N/A N/A N/A N/A

Regulatory

10 Federal, DoD, USAF, and TW regulations, policies, and instructions.

1.0

2.0

3.0

4.0

Contractor shall adhere to all relevant Federal, DoD, USAF, and TW regulations, policies, and instructions.

Satisfactory: Contractor adheres to all mandatory relevant Federal, DoD, USAF, and TW regulations, policies, and instructions

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Unsatisfactory: Contractor fails to meet any mandatory Federal, DoD, USAF, and TW regulations, policies, and instructions.

2.3. Government Quality Assurance. The government shall inspect and evaluate the contractors’ performance to ensure services are received in accordance with requirements set forth in this contract. The COR will use the contractor’s work schedule, or modified version thereof, to record validation results. Results of the validation then becomes the official Air Force record of the contractor’s performance. Government surveillance of tasks not listed in the PWS or by methods other than those listed in the PWS (such as provided for by the Inspection of Services clause) may occur during the performance period of this contract. Such surveillance will be done according to standard inspection procedures or other contract provisions. Any action taken by the CO because of surveillance will be according to the terms of this contract.

2.3.1. The government will periodically evaluate the contractor’s performance in accordance with the Quality Assurance Surveillance Plan (QASP). The government may inspect each task as completed and increase the number of quality assurance inspections if deemed appropriate because of repeated failures discovered during surveillance inspections or because of repeated customer complaints. Likewise, the government may decrease the number of quality assurance inspections if performance dictates.

2.3.2. When an observation indicates defective performance, the COR will require the contractor’s Contract Manager or representative at the site to initial the observation. When a performance threshold has not been met or contractor performance has not been accomplished, the COR will initiate and provide the CO a Corrective Action Report (CAR) for issuance to the contactor. The contractor shall respond to the CAR IAW instructions provided and in the CAR.

2.4. Performance Assessment.

2.4.1. Periodic Surveillance. This method requires the COR to employ a “spot check” style of evaluation based on the contractor’s services. Periodic surveillance will be conducted on a scheduled basis (daily, weekly, monthly, quarterly, semi-annual or annually) and may be adjusted, based on quality trends.

2.4.2. Customer Complaints. The COR will receive and investigate all complaints. The COR will be responsible for validating customer complaints. The CO shall make final determination of the validity of customer complaint(s) in cases of disagreement with the COR and the contractor. Validated customer complaints shall be corrected within 2 hours of notification. CO will validate corrective action.

2.4.3. Review of Audits. COR reviews the results of the contractor’s accepted quality management system audits and related quality metrics.

2.4.4. 100 Percent Inspection. This method requires the COR to do 100 percent inspection on all task performed.

Appropriate for tasks that occur infrequently. Usually only deals with Safety and/or Security, unless mandated by an Air Force Instruction (AFI) or industry standard.

2.5 . Quarterly Progress Meetings. The CO, Government’s Program Manager (PM), Functional Services Manager (FMS), COR, other government personnel as appropriate, and the contractor shall meet quarterly (or as requested) to discuss the contractor’s performance.

The following issues, at a minimum, shall be discussed:

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• Opportunities to improve the contract,

• Any modifications required of the contract,

• Unsatisfactory inspections,

• Valid customer complaints against each performance objective observed, and

• Steps taken by the contractor to prevent occurrences in the future.

The contractor shall provide a summation of unsatisfactory inspections and customer complaints and provide insight into any identified trends.

2.5.1 The minutes of these meetings will be reduced to writing, signed by the CO and any other signatures as deemed appropriate, distributed to the functional area and the contractor. Should the contractor not concur with the minutes, the contractor will provide a written notification within 5 working days to the CO identifying areas of non-concurrence for resolution.

2.6. Contracting Officer Representative (COR). CORs are representatives of the CO and will participate in the administration of this contract. After award of the contract, the contractor will be provided a letter identifying the COR and setting forth their duties and authorities. The COR is not authorized to change any of the terms and conditions of the contract/task order.

2.6.1. Acquisition Team Meetings. The contractor’s Contact Manager (CM) with the CO, Contract Administrator (CA), COR, and other government personnel constitute an acquisition team (See FAR 1.102 (c) and shall meet on a regular basis. The Acquisition Team will establish how often meetings are needed based on contract complexity.

As a subset of the Acquisition Team, Government members of the Acquisition Team are often referred to as the Multi-Functional Team (MFT) and may meet as determined by the MFT. The contractor may request a meeting with the CO when the contractor believes such a meeting is necessary. If the CO or CA deems necessary, written minutes of any such meetings shall be recorded by the CA in the contract file and signed by the PM and the CO or CA. If the contractor does not concur with any portion of the minutes, such nonoccurrence shall be provided in writing to the CO within 10 calendar days following receipt of the minutes.

2.6.2. Contractor’s Performance. The government assesses a contractor’s performance on an on-going basis, both positive and negative, and provides a record on a given contract during a specified period of time.

2.6.3. Past Performance Information (PPI). PPI can be provided to other government agencies, as requested.

2.6.4. Contractor Performance Assessment Report (CPARS). Depending on the estimated value of the contract, formal assessment and reporting of contractor performance is documented using the CPARS system. An assessment usually provided on an annual basis is sent to the contractor’s representative for their comment. The contractor shall have up to 60 days to review and comment on the assessment. Past Performance assessment reports will be protected by all parties and treated by government personnel as marked “Controlled Unclassified Information (CUI)/Source Selection Sensitive Information in accordance with FAR 2.101, 3.104 and 42.1503”.

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SECTION III

3.0. GOVERNMENT FURNISHED PROPERTY AND SERVICES

3.1. Government Furnished Services (Base Support). The government will provide:

• Automated Data Processing Equipment. The government will provide computers for use on the local area network (LAN), email, and the internet for work related to this contract.

• Custodial Service. The government shall provide custodial services for restroom facilities in base facilities IAW the current base custodial contract. All inquiries regarding scheduling and level of custodial services will be directed to the COR.

• Emergency Medical Services. Base facilities will provide emergency medical services for contractor personnel in performance of services under this contract base IAW AFI 41-115 Chapter 1. The contractor shall reimburse the government for treatment provided at the current reimbursement rate for non-authorized user IAW AFH 41-114, paragraph 42. The contractor shall provide to the local base Medical Group, the name of a physician and/or hospital to which injured personnel can be transferred for further treatment and care after receiving initial emergency treatment on base. All mishaps will be promptly reported to the base safety office through the COR.

• Employee Training. Government furnished training will be provided only for the following if required:

o Flightline Driving o Aerospace Ground Equipment (AGE) operation

• Refuse Collection. The government will provide refuse collection services. The contractor shall take refuse to the nearest dumpster on a regular basis. The contractor shall comply with all installation recycling programs, refuse volume reduction programs, and hazardous waste collection policies IAW base policies.

• Security Police and Fire Protection. Phone number for Eglin AFB 96th Security Forces Squadron, 850- 882-2000, Fire Protection, 911.

• Telephone Service. The government will provide local and DSN telephone services FOR OFFICIAL USE ONLY use at no cost to the contractor. Commercial long-distance calls shall be at the contractor’s expense.

• Utilities. The government will provide all electricity, water, and sewage at no additional cost to the contractor. The contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish requirements under this PWS.

• Aircraft Fuel. The Government will provide all fuel needed during the performance of this contract at no cost to the Contractor, except for fuel required for the ferry flight to Eglin AFB or other designated locations.

The Government will provide a full load of fuel upon performance completion of activities.

• Towing Aircraft. The Government will conduct appropriate towing procedures pertaining to the type of aircraft the Contractor provides. The Contractor shall provide a tow bar as well as any training requirements for the aircraft.

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3.2. Government Facilities. The Government will provide classrooms, briefing rooms, workspace, desks, and storage for curriculum and personal reference materials. Aircraft parking location(s) will be facilitated by the TPS/QE Logistics Manager and/or local Operations Support Squadron - Airfield Management Office. The Government will also provide a secured area for storing toolboxes, ladders, and tow bars; however, Contractor shall be responsible for all loss, theft, or damage to any equipment stored at the government facility. The Contractor shall ensure that any room provided by the Government is left in a clean and orderly.

3.3. Government Furnished Property (to include equipment and material). The government will provide projection capabilities for PowerPoint slides, video projection with audio, and dry-erase white boards in the classrooms and briefing rooms. All computer support shall be PC-based.

3.4. Contractor Furnished Property and Services. Except for those items or services specifically stated to be government-furnished in Section 3 and any appendixes, the contractor shall furnish everything required to perform this contract in accordance with all of its terms. The following mentioned requirements are not all inclusive of the contractor furnished items and services required in the performance of this contract.

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SECTION IV

4.0. GENERAL INFORMATION

4.1. Hours of Operation. The contractor shall perform the services required under this contract within the following hours 0600 – 1800 local, depending on mission requirements, Monday thru Sunday except Federal holidays or when the government facility is closed due to local or national emergencies, administrative closings, or similar government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. On occasion, an employee will be required to work on weekends and Federal holidays. The government will notify the contractor within 24 hours of such occurrence.

4.1.1 Recognized Federal Holidays.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Juneteenth National Independence Day Christmas Day Independence Day

*If the holiday falls on a Saturday, it will be observed on the preceding Friday. If the holiday falls on Sunday, it will be observed on the following Monday.

4.2. Contract Personnel

4.2.1. Contract Manager (CM). The contractor shall provide a contract manager and alternate(s) who are knowledgeable of contract requirements and aircraft operations. The contractor shall submit the name, address, telephone number and a resume of the CM to the CO within 2 days of contract start date. The list shall be kept current throughout the life of the contract. The CM or alternate(s) shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The Contract Manager or alternate shall be available, in-person, via telephone or electronically (e.g. MS Teams, Zoom, etc.) within 72 hours to discuss any issues or concerns. The CM and alternate(s) shall be able to read, write, and speak English. The CM shall be able to effectively communicate with contractor employees.

4.2.1.1. Personnel Roster. The contractor may be required to provide a personnel roster consisting of names and other pertinent personnel data to the requiring activity for the purposes of 100% accountability real-world and exercise situations. The personnel roster shall be updated as individuals are removed and added.

4.2.2. Contractor Employees:

• Certifications. Contractor employees shall have current and valid professional certifications and licenses required to perform the work in this PWS, prior to contract award. All certification and licensing requirements by Federal, State, and local agencies shall be complied with at the contractor's expense.

• Contractor Qualifications. The contractor shall utilize employees possessing adequate training, skills, and knowledge to perform the requirements of this contract.

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• Employee Training. The contractor shall give all training required to meet requirements of the PWS unless otherwise specified within the PWS or as otherwise approved by the CO. The contractor shall maintain training and experience records for each employee during the period of this contract that reflect sufficient personnel are qualified to accomplish all tasks required by this contract. Provide status of employee training upon the government’s request.

• English Language. Employees who deal directly with customers will be required to communicate clearly and concisely with the customers in English. This requirement is strictly for the purpose of efficiently performing the contract tasks.

• Flight Safety. Any perceived breaches in flight safety will be reviewed by the GFR. If the GFR determines that any Contractor employee did not adhere to AFMAN 11-202 series and AFMAN 11-2FT series regulations, the GFR will remove the employee from flight status in the execution of the duties in this PWS.

4.2.3. Use of Government Employees. The contractor shall not employ any person who is an employee of the U.S. Government if employing that person would create a conflict of interest. In addition, the contractor shall not employ any person who is an employee of the Department of the Defense if such employment would be contrary to the policies contained in AFI 64-106, Chapter 1, Industrial Labor Relations Activities.

4.2.3.1 Employment of Spouses/Dependents. The contractor shall not employ any person who is a spouse or dependent child of a Department of Defense employee (either military or civilian) when such employee would be placed in a conflict of interest or appearance of a conflict of interest by virtue of such employment.

4.2.3.2. Off-duty Military Personnel. The contractor is cautioned that off-duty active military personnel hired under this contract may be subject to permanent change of station, change in duty hours, or deployment. Military Reservists and National Guard members may be subject to reorder to active duty. The abrupt absence of these personnel could adversely affect the contractor's ability to perform. However, their absence at any time shall not constitute an excuse for nonperformance under this contract.

4.2.3.3. Identification of Contractor Employees. All contract personnel attending meetings, answering government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

• Organizational Conflict of Interest (OCI). Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications, or work statements, etc.) or perform evaluation services which may create a current or subsequent OCI as defined in FAR Part 9.5. Any potential instance of OCI must be reported to the CO immediately.

• Personal Conflict of Interest (PCI). The term "PCI" means that a contractor employee assigned to the contract has interests which (i) may diminish his/her capacity to give impartial, technically sound, objective assistance and advice in performing this contract, (ii) may otherwise result in a biased work product under this contract, or (iii) may result in an unfair competitive advantage. Any potential instance of PCI must be reported to the CO immediately.

• Privately Owned Vehicles. Each contractor employee driving a privately owned vehicle on the installation must carry minimum liability insurance as required by the state. Contractor employees shall adhere to all

Page - 19 - of 33 posted speed limits and shall not use hand-held cellular telephones while driving on the installation for phone calls or texting. Use of seatbelts is mandatory. Any contractor employee cited for driving under the influence will have their driving privileges immediately revoked for a period to be determined.

4.3. Continuation of Essential DoD Contractor Services During Crisis. In accordance with DoDI 1100.22, Continuation of Essential DoD Contractor Services During Crises, DFARS 237.76, and the Air Force implementation thereof, unless otherwise directed by the CO or COR, it is determined that the services as identified in this PWS ARE NOT essential for performance during a crisis.

4.4. Conservation of Utilities. The contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities.

4.5. Environmental Protection. The Contractor shall comply with all applicable Federal, state and local laws, regulations and standards, including Air Force and installation policies, directives and instructions, that are or may become applicable to the Contractor’s activities in performance of this contract. The Contractor shall comply with the most current Environmental Minimization Measures Checklist (AF Form 813) pertaining to this PWS (see APPENDIX 2). During the course of work, the Contractor shall have a quality control and oversight procedure to ensure the requirements of the environmental checklist are met and documented.

4.6. Miscellaneous Paragraphs.

4.6.1. Freedom of Information Act (FOIA). All official government records affected by this contract are subject to the provisions of the FOIA (5 U.S.C. 552/DoDM 5400.07_AFMAN33-302). Any request received by the contractor for access/release of information from these records to the public (including government/contractor employees acting as private citizens), whether oral or in writing, shall be immediately brought to the attention of the CO for forwarding to the Base FOIA Manager to ensure proper processing and compliance with the Act.

4.6.2. Controlled Unclassified Information (CUI).

(1) The contractor shall comply with DoD Instruction 5200.48 Department of the Air Force Instruction 16- 1403 Controlled Unclassified Information (CUI), and the CUI requirements in this contract. The CUI regulation cited in this paragraph sets policy, assigns responsibilities, and prescribes procedures for CUI in the identification, creation, sharing, marking, safeguarding, storage, dissemination, decontrol, disposition, destruction, and records management of CUI documents and materials and establishes training required.

(2) Any Contractor employee CUI training required under DoDI…