PWS - W9124J25RMPPS 28Jan25.docx

PERFORMANCE WORK STATEMENT (PWS)

Control Systems Governance Office (CSGO) Technical and Program Support January 2025

1. GENERAL: This is a non-personal services contract to provide control system related technical and program support. The Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract services providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. Under no circumstances shall the term “assist” imply personal services; nor shall the terms “analysis” or “assess” imply that the Contractor shall have any responsibility to create policy or to make an actual judgment recommendation on the issues/items involved.

1.1. Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform support as defined in this Performance Work Statement except for those items specified as Government furnished property and services. The Contractor shall perform to the standards in this contract.

1.2. Background: HQDA Deputy Chief of Staff, G-9 (DCS, G-9) is responsible for governance of the Army’s Facility-Related Control Systems (FRCS) and Industrial Control Systems (ICS). Control systems enable defense-critical infrastructure, installation public works, power grids, energy systems resiliency, and manufacturing in support of Army readiness.

1.2.1. The Army staff looks to the DCS, G-9 for recommendations and guidance on a wide range of control system lifecycle activities including acquisition, deployment, operation, sustainment, and cybersecurity. To accomplish this, the staff advocates for and monitors control system policies and resources. DCS, G-9 conducts detailed and prescriptive analysis of control system inventories and mitigation efforts and leads a governance structure with membership consisting of HQDA staff functional leads, Army Commands, Army Service Component Commands, Direct Reporting Units, and other stakeholders.

1.2.2. This requirement is for Management and Professional services in the form of program support, data integration and extraction, and operational technology expertise. The Contractor shall provide subject matter expertise in updating critical series of data, reports, charts, and graphs that support the continual analysis of control system requirements at Army installations, as well as Army Commands, Direct Reporting Units and HQDA planning initiatives. The requirement also includes data mining, data collection, and data analysis through expert-level use of Army-specific systems identified below under information sources on evolving number of studies involving control systems, also referred to as “Operational Technology”.

1.3. Period of Performance: The Period of Performance is as identified in the Delivery Information Section.

1.4. Place of Performance: The majority of work to be performed under this contract shall be performed at the Contractor’s facility. Contractor may be required to conduct temporary work at the government site, attend meetings, and workshops, CSGO Program Manager will notify the contractor of the date and time. Access to the government facility will be submitted by the COR.

1.5. Type of Contract: The Government will award a Firm Fixed Price contract.

1.5.1. This is a classified contract. There are requirements for Contractor employees (Key Personnel) to have access to classified Government information in the performance of this contract effort.

1.5.2. To work in the DCS, G-9 spaces a valid, interim or final Secret clearance is required, and must be posted in the Defense Information System for Security (DISS) to gain access, additionally some of the infrastructure and facility analysis and risk assessments are now handled as Secret documents.

1.5.3. All Contractor employees fulfilling the requirements of this contract, are required to read and sign a Nondisclosure Statement, prior to beginning work. Performance of this contract may require Contractor employees to access data and information proprietary to the Government agency or of such a nature that its dissemination or use, other than in performance of this contract, would be averse to the interest of the Government or others.

1.6. Key Personnel: The Contractor shall provide a program manager (PM) who shall be responsible for the performance of the work. Contractor shall designate an acting PM in the absence of the assigned Senior Program Manager. Key personnel must be able to attend in-person meetings in the National Capital Region (NCR), when remote participation is not possible. In some instances, meetings will occur on short notice (within one to two hours). Typically, the contractor is required to attend one meeting per week, and up to three meetings per week, onsite at government facilities in the NCR.

All key personnel resumes will be reviewed to ensure they have at least the qualifications listed below:

Project management Institute (PMI) Project Management Professional

***Power BI or Vantage CERT?? Data Analytics cerrt???

*Accreditation must be from an accreditor that is recognized by either the Council for Higher Education Accreditation or the U.S. Department of Education.

2. SPECIFIC TASKS: The Contractor shall provide support services, as outlined in the Performance Work Statement (PWS), regardless of when a process or document was developed. The Contractor shall be responsible for the adequate performance of the outlined support services, even if an issue arises resulting from an action outside of their period of performance. Under no circumstances shall the term “assist” imply personal services; nor shall the terms “analysis” or “assess” imply that the Contractor shall have any responsibility to create policy, make an actual judgment or recommendation on the issues/items involved.

2.1. Program Support:

2.1.1. Standard Operating Procedures: The Contractor shall create, update, and maintain Standard Operating Procedures (SOPs) for all CSGO program activities, to allow for continuity of operations, that include, but are not limited to, overall contract/program management, deliverable schedules (see below), contact rosters, and report formats. The SOPs will be updated within 30 days of major updates or end of fiscal year, approved by the Government PM, and maintained on the government network.

2.1.2. Stakeholder Engagement: The Contractor shall develop a stakeholder engagement plan for review and approval by the Government PM. The engagement plan will focus on expanding and engaging control system stakeholders across the Army. The Contractor will update the engagement plan annually and submit for Government approval and will execute the plan throughout the year.

The Contractor shall create and maintain a centralized distribution list of primary program points of contact (POC) that includes, but is not limited to Deliverable Recipients, Army Staff Proponents, and Land Holding Command Points of Contact (POCs). The distribution list should be in an easily filterable format and contain each point of contact’s name, email address, commercial phone number and association with IDS. The Contractor shall keep the distribution list updated as new POCs are added, or existing POCs are modified and publish monthly. The Contractor shall maintain the distribution list on the government network.

2.1.3. Briefing Support: The Contractor shall provide briefing support (personnel and briefing material) for working groups, webinars, and in-person meetings. Meetings shall always be conducted with a government representative (either the Government PM or designated alternate) to provide policy oversight. The focus and frequency of anticipated briefings are below. For each briefing, the Contractor shall provide planning, coordination and standardization of briefing materials, for approval by the Government PM, at least three (3) business days prior to the meeting. The Contractor shall coordinate electronic invitations and virtual meeting spaces using Government systems and facilitate the meeting. The Contractor shall document and provide meeting minutes, for review and approval by the Government PM, within three (3) business days following each meeting occurrence. The final meeting minutes will be made available to participants within five (5) business days for each meeting occurrence. The briefing materials and approved minutes will be maintained on the government network.

2.1.3.1. CSGO Community of Practice (CoP): (Quarterly.) A forum to connect control system professionals from across the Army and DoD. Intentionally spans functional system areas (Facility-Related, Medical, Industrial, Mission, etc.) and system lifecycle activities (Acquisition, Operation, Sustainment, Cybersecurity, etc.) to represent control systems wholistically. The CoP exists to share experiences, promote best practices, foster new approaches to problems, and to drive strategy.

2.1.3.2. Facility Related Control Systems (FRCS) Functional Working Group (FWG): (Monthly.) The FWG addresses the multifaceted challenges associated with FRCS. By convening experts and stakeholders, the group aims to foster a collaborative environment where issues can be discussed openly, knowledge can be shared, and innovative solutions can be developed. This collective approach is critical for navigating the complexities of FRCS and ensuring that all stakeholders are equipped to meet the demands of their roles.

2.1.3.3. Senior Leader/DoD/Other Briefings: (Up to 12 times per year.) Briefings to Senior Leaders or external entities to inform/educate or communicate status/progress.

2.1.4. Master Calendar & Task Management: The Contractor shall create and maintain a master project calendar of all recurring program activities. The master project calendar will be maintained on the government network in a format that will allow for revolving, 12-month, holistic project management. The master project calendar will be updated monthly (within five (5) business days after the end of the month) to reflect priority changes by the Government Program Manager (PM).

Additionally, the Contractor shall create and maintain a task management tool on the government network to allow for visibility, categorization, assignment, and progress tracking of program activities. Task progress will be updated at least weekly.

2.1.5. Office Status Reporting: The Contractor shall develop exhibits, for review and approval of the Government PM, to report the status of the program according to the frequencies below:

2.1.5.1. Status Report: (Daily.) A single paragraph summarizing a single Significant Activity (SIGACT).

2.1.5.2. Status Report and Quad: (Weekly.) Summarization of the SIGACTs from the week.

2.1.5.3. Domain Governance Board: (Quarterly.) Reporting the SIGACTs and progress for the quarter.

2.1.5.4. DoD Leadership Brief: (Bi-Annually.) Reporting the previous six months of progress and activities.

2.1.5.5. Department of the Army Historical Summary (DAHSUM): (Annually.) Report providing an unclassified historical overview of significant CSGO events, decisions, initiatives, and activities during the fiscal year.

2.1.6. Association of the United States Army (AUSA) Support: (Annually.) The Contractor shall design and develop booth materials, to consist of a table display, handouts, and short (3-5 minute) presentation highlighting CSGO activities for the annual AUSA conference in the NCR.

2.2. Data Integration and Extraction Support:

2.2.1. Inventory and Mitigation Dashboard: The contractor shall develop and maintain a Dashboard or Common Operating Picture within Army Vantage. This dashboard will show progress of control system inventories and mitigations based on data received from the Land Holding Commands. The Contractor shall incorporate or import newly received data into the dashboard monthly. The Contractor shall revise graphics or reporting elements within the dashboard annually to reflect priority changes by the Government Program Manager (PM).

2.2.2. Policy Review & Proposal: The Contractor shall perform reviews and analysis of existing or proposed policies, producing executive summaries, technical and administrative comments, and recommendations for revisions or alternative approaches for review and approval of the Government PM. Contractor shall support up to twelve (12) policy reviews per year, including the specific policies listed below.

2.2.2.1. On an annual basis, the Contractor shall conduct detailed analysis of revisions to the Facility Sustainment Model (FSM) to include validation and recommendations of changes specific to the sustainment of control systems.

2.2.2.2. On an annual basis, the Contractor will support development of the DCS, G-9 Facility Investment Guidance (FIG) specific to the requirements for facility related control systems. The Contractor will consolidate and help adjudicate comments and make recommendations to better support data collection and decision making.

2.2.3. Monthly Status Report / Contract Review: Monthly, the Contractor shall prepare a contract status report summarizing all contract activities from the preceding month and providing an update on the overall execution of the contract. This report will detail all significant actions performed over the preceding month, provide a projection of significant activities expected over the next 30, 60, and 90 days, and will provide an overview of overall contract execution. This report will be delivered to the Government PM and Contracting Officer, and Contractor will participate in a monthly call with the Government PM and Contracting Officer to discuss the report and respond to questions.

2.2.4. Strategic Readiness Reporting: Quarterly, the contractor will calculate metrics and provide results to government representative for reporting Army installation infrastructure readiness. Contractor will support quarterly briefs to Army leadership explaining metrics and calculation methodology. Annually, Contractor will assist with refining or improving metrics following guidance from government representatives and Army Readiness governance forums.

2.2.5. ETMS2 Tasker Creation: The Contractor shall support the creation of Army taskers, including the adjudication of comments and compilation of responses, of up to eight (8) taskers per year. Tasker language may be drafted by the Contractor for review and approval by the Government PM.

2.2.6. ETMS2 Tasker Review and Response Drafting: The Contractor shall support the research and analysis required to draft a response of up to thirty (30) taskers per year for review and approval by the Government PM.

2.2.7. Inventory Data Trend Analysis: The Contractor shall develop queries and perform research and analysis of control system data elements. This research will support various initiatives and will result in a report for review and approval of the Government PM. These analysis and reports will be provided up to twelve (12) times a year.

2.3. Operational Technology Support:

2.3.1. Technical Analysis of Policy/Initiative Impacts: (Up to twelve times per year.) The Contractor shall evaluate the impact of policies or initiatives related to control systems and will provide technical analysis and recommendations up to twelve (12) times per year. Specific policies or initiatives will be specified by the Government PM.

For each analysis, the Contractor shall develop, for the review and approval of the Government PM, a single-page executive summary of the policy or initiative and its technical impact on control systems, a 5-10 page report detailing the technical implications of the policy/initiative on control systems and recommended changes, and a corresponding slide-show presentation. Contractor may be required to present the evaluation at Community of Practice, Working Group, or Senior Leader meetings. The average duration for a technical analysis, from issuance to completion, will be three (3) weeks.

2.3.2. Topical Research: (Up to twelve times per year.) The Contractor shall perform research and analysis of technical topics related to control systems, up to twelve (12) times per year. Individual topics will be specified by the Government PM but may include subjects such as viability of new technologies, the design, operation, standardization, and lifecycle management of control systems, or industry trends in control systems.

For each research topic, the Contractor shall develop, for the review and approval of the Government PM, a single-page executive summary, a 5-10 page detailed report or information paper, and a corresponding slide-show presentation. Contractor may be required to present the findings at Community of Practice, Working Group, or Senior Leader meetings. The average duration for a research topic, from issuance to completion, will be three (3) weeks.

2.3.3. Liaison Support to Technical Meetings: (Up to three times per week.) The Contractor shall attend Technical Meetings related to control systems up to three times per week, with the duration of each meeting not to exceed two hours. Meeting topics may include, but are not limited to, Supply Chain Risk Management, Acquisition/Procurement Language, Zero Trust or Cybersecurity requirements, System Standardization, and Facility Sustainment.

Within one (1) business day of the completion of each meeting the Contractor shall deliver, for the review and approval of the Government PM, an executive summary of the meeting, any action items or due-outs relevant to the CSGO, and meeting minutes.

2.3.4. Army Materiel Command (AMC) Meeting Support: (Quarterly.) The Contractor’s Senior Program Manager and Lead Operational Technology Analyst shall participate in a quarterly meeting with the Army Material Command (AMC). A CSGO government representative (either the Government PM or designated alternate) will always also be in attendance. The meeting is expected to be held in Huntsville, AL with no more than a two-day duration. All transportation and per diem costs for the Contractor’s employees are the responsibility of the Contractor.

The Contractor shall assist the Government PM in the development of briefing materials, for approval by the Government PM, at least three (3) business days prior to each meeting. Within five (5) business days of the conclusion of each quarterly meeting, the Contractor shall deliver a Trip Report for the review and approval of the Government PM. Each report shall provide an executive summary of the meeting, a narrative describing the major topics and discussions, lessons learned during the event, any action items or due-outs from the event, and recommendations on how to best incorporate outcomes of the meeting within the CSGO.

2.3.5. Training/Exercise Participation: (Up to four events per year with a combined total duration not to exceed two weeks.) The Contractor’s Lead Operational Technology Analyst shall participate in up to four (4) Operational Technology training events and/or exercises per year. Total combined duration for all four events shall not exceed two weeks per year. All events will be held within the Continental United States. Contractor’s attendance at the events will be at no cost to the Contractor, however all transportation and per diem costs are the responsibility of the Contractor.

Within five (5) business days of the completion of each event, the Contractor shall deliver a Trip Report for the review and approval of the Government PM. Each report shall provide an executive summary of the event, a narrative describing the major topics, concepts, or objectives of the event, lessons learned during the event, and recommendations on how to best apply the outcomes of the event to the CSGO.

TECHNICAL EXHIBIT X

DELIVERABLES SCHEDULE

The following deliverables are requirements for reports or documentation in accordance with the PWS.

TECHNICAL EXHIBIT X

OFFICIAL DATA SOURCES:

The contractor shall have, at a minimum, working knowledge of the following official data sources in order to accomplish the tasks outlined in Section 2 of the PWS. Access to many/all of these systems may be required and the Contractor’s access to these systems will be sponsored by the Government PM.

1. Army Portfolio Management Solution (APMS). APMS is the Army's formal portfolio management solution for all Information Technology (IT) and Operational Technology (OT) systems.

2. Army Vantage. Vantage is the Army’s data-driven operations and decision-making platform pulling millions of data points into dashboards and data insight tools.

3. Enterprise Sustainment Management System (ESMS). ESMS is one of the Army’s real property asset management systems. It is a suite of systems including BUILDER, PAVER, and RAILER which provide facility condition assessments through periodic facility inspections.

4. Enterprise Task Management Software Solution (ETMS2). ETMS2 is the Army’s task management and document routing system.

5. Facilities and Equipment Maintenance System (FEMS). FEMS is one of the Army’s real property management solutions, used for equipment tracking and maintenance.,

6. General Funds Enterprise Business System (GFEBS). The Army’s primary Accountable Property System of Record for real property.

7. Headquarters Installation Information System (HQIIS). HQIIS is the Army’s authoritative real property reporting source. HQIIS currently functions as the consolidated repository of all Army real property and related data, as well as, the Army's official registry of Installations, Sites, Bases and Enclaves/Complexes.

8. Mission Assurance Decision Support System (MADSS). The Army’s system for mission decomposition and system identification.

9. Planning Resource Infrastructure Development and Evaluation (PRIDE). The Army National Guard’s real property database of record to support facility management lifecycle from planning, design, construction, managing to disposal at both the state and federal level.

10. Strategic Mission Assurance Data System (SMADS). The Army’s system for identifying and categorizing critical assets.