PWS_W9124J-25-R-PMHA_Final Version.pdf

PERFORMANCE WORK STATEMENT (PWS)

HEADQUARTERS (HQ), INSTALLATION MANAGEMENT COMMAND (IMCOM)

PROVIST MARSHAL/PROTECTION SUPPORT SERVICES

PART 1

GENERAL INFORMATION

1. General: This is a non-personal services contract to provide Protection services. The government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the contractor who, in turn, is responsible to the government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Protection services as defined in this performance work statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: The Installation Management Command (IMCOM) prioritizes the effectiveness of all protection programs, employing a multi-layered approach to ensure the readiness and resilience of all Installations. This begins with continuous internal review, spearheaded by the IMCOM Commanding General, where protection program effectiveness is a key element of the Organizational Inspection Program. This involves rigorous self-assessments at all command levels to ensure alignment with Army Protection Program initiatives.

Commanders also evaluate subordinate units, scrutinizing training, risk management, and emerging trends to guarantee consistent program implementation. Further strengthening this commitment are comprehensive Holistic Health Assessments (HHAs) conducted every three years. These in-depth evaluations assess an installation's ability to "Prevent, Protect, Mitigate, respond to, and Recover" from various threats. Expert teams, utilize standardized benchmarks, conduct interviews, observations, and on-the-ground measurements across multiple disciplines.

Crucially, IMCOM emphasizes actionable results and robust follow-up. Findings are compiled into detailed reports which highlight areas for improvement. A dedicated online platform tracks corrective actions, promoting accountability and transparency in maintaining the highest levels of protection across all IMCOM installations.

1.3 Objectives: The Contractor shall provide expert assessment, evaluation, and support services to Headquarters, U.S. Army Installation Management Command (HQ IMCOM) Provost Marshal/Protection (PM/P). This support shall enhance HQ IMCOM’s capability to effectively plan, coordinate, resource, and execute base operations protection requirements across all IMCOM managed installations. A justification memorandum has been submitted in accordance with the OUSD Memorandum dated February 18, 2025.

1.4 Scope: IMCOM is tasked with ensuring the safety and security of its installations through robust protection programs. To effectively manage this across all its locations, IMCOM seeks external contractor support. This support will provide specialized expertise in areas such as risk management, antiterrorism, physical security, and emergency management, culminating in up to twenty-nine (29) assessments annually. This expertise will be instrumental in assisting HQ IMCOM in overseeing the triennial Higher Headquarter Assessments, strengthening protection efforts, and ensuring the resilience of all Army Installations.

1.5 Period of Performance: The period of performance shall be for one (1) Base Year of twelve

(12) months and four (4) 12-month options years.

1.6 General Information

1.6.1 Quality Control: Quality control is the responsibility of the contractor. The contractor is responsible for the delivery of quality services/supplies to the government (see FAR 52.246-1, Contractor Inspection Requirements). The contractor shall develop, implement and maintain an effective quality control system that includes a written quality control plan (QCP). The QCP shall implement a standardized procedure/methodology for monitoring and documenting contract performance to ensure all contract requirements are met. The contractors QCP must include a structured process for overseeing operations to ensure high-quality services and products are consistently delivered to the client.. The QCP, as a minimum, shall address continuous process improvement; procedures for scheduling, conducting and documentation of inspection;

discrepancy identification and correction; corrective action procedures to include procedures for addressing government discovered non-conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies;

procedures for trend analysis; and procedures for collecting and addressing customer feedback/complaints. The contractor shall upon request provide the government with its quality control documentation. The QCP will be delivered within 30 days after contract award and provide three (3) copies of a comprehensive written QCP shall be submitted to the contracting officer (KO) and contracting officer representative (COR) within five (5) working days when changes are made thereafter. After acceptance of the QCP the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to its QC system.

1.6.2 Quality Assurance: The government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is a government only document primarily focused on what the government must do to assure that the contractor has performed in accordance with the requirements of the contract.

1.6.3 Federal Government Holidays: Contractor shall not be required on site during Federal Government Holidays.

New Year’s Day 1st day of January Martin Luther King Jr. Day 3rd Monday of January Presidents Day 3rd Monday of February Memorial Day Last Monday of May Juneteenth Day 19th day of June Independence Day 4th day of July Labor Day 1st Monday of September

Columbus Day 2nd Monday of October Veterans Day 11th day of November Thanksgiving Day 4th Thursday of November Christmas Day 25th day of December

1.6.4 Hours of Operation: The contractor is responsible for conducting business, between the hours of 0700 to 1530 , with the possibility for work to be performed between the extended hours of 0600 to 1600 , Monday through Friday except federal holidays or when the government facility is closed due to local or national emergencies, administrative closings, or similar government directed facility closings. For other than firm fixed price contracts, the contractor shall not be reimbursed when the government facility is closed for the above reasons. The contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the government facility is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5 Place of Performance: The work to be performed under this contract will be performed at Fort Sam Houston and at the Contractor’s off-site facilities (by exception of COR approval) as well as various CONUS and OCONUS Installations under IMCOM.

1.6.6 Type of Contract: The government will award a Firm Fixed Price.

1.6.7 Security Requirements: Contractor personnel working under this contract must possess and maintain a SECRET security clearance for the entire duration of the contract. This clearance is mandatory for duty within the Provost Marshal/Protection (PM/P) office and must be obtained before proposal submission. Possessing a SECRET clearance does NOT automatically grant access to classified information. Access will only be granted on a need-to-know basis, strictly within a secure government facility, and in accordance with the specific security requirements and protocols detailed in the attached DD254. The contract shall be responsible for ensuring all personnel adhere to these protocols. The contractor shall comply with FAR 52.204-2, Security Requirements. Contractors providing Critical Infrastructure Risk Management (CIRM) support may require TOP SECRET clearance due to the sensitive nature of work performed.

1.6.7.1 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured. Any loss, damage, or suspected compromise of government property must be reported immediately to the Contracting Officer’s Representative (COR).

1.6.7.2 Key Control: The contractor shall establish and implement methods of making sure all keys/key cards issued to the contractor by the government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the contractor by the government shall be duplicated. The contractor shall develop procedures covering key control that shall be included in the QCP. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the contracting officer.

1.6.7.2.1. In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon direction of the contracting officer, re-key or replace the affected lock or locks; however, the government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due to the contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the government and the total cost deducted from the monthly payment due the contractor.

1.6.7.2.2. The contractor shall prohibit the use of government issued keys/key cards by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the contracting officer.

1.6.7.3 Lock Combinations: The contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s QCP.

1.6.8 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5, Post Award Orientation. The contracting officer, COR, and other government personnel, as appropriate, shall meet periodically, quarterly as a minimum, with the contractor to review the contractor's performance.

At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor shall apprise the government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government

1.6.9 Contracting Officer Representative (COR): The COR will be identified by separate letter.

The COR monitors all technical aspects of the contract and assists in contract administration.

The COR is authorized to perform the following functions: assure that the contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including government drawings, designs, and specifications; monitor contractor's performance and notify both the contracting officer and contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order

1.6.10 Identification of Contractor Employees: The contractor (including subcontractors) shall provide each employee with an identification (ID) badge, which includes at a minimum, the company name, employee name and color photo of the employee. ID badges for key personnel shall also indicate their job title. ID badges shall be worn at all times during which the employee is performing work under this contract. Each contractor (to include subcontractors) employees shall wear the ID badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit. The contractor (to include subcontractors) shall be responsible for the collection of ID badges upon completion of the contract or termination of employees. A listing of issued identification cards shall be furnished to the contracting officer prior to the contract performance date and updated as needed to reflect contractor and subcontractor personnel changes. All contract personnel attending meetings, answering government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor shall provide a monthly report no later than the 5th day of the following month.

1.6.11 Anti-Terrorism and Operations Security Requirements (See AT/OPSEC Form)

1.6.12 Supervision of Contractor Employees: The government will not exercise any supervision or control over contractor or subcontractor employees while performing work under the contract.

Such employees shall be accountable solely to the contractor, not the government. The contractor, in turn, shall be accountable to the government for contractor or subcontractor employees.

1.6.13 Contractor Travel: Contractors shall be required to travel CONUS and OCONUS during the performance of this contract to attend assessments, meetings, conferences, and training. The Contractor may be required to travel to off-site training locations and ship training aids to these locations in support of this PWS. Trip reports must be submitted within five (5 working days upon completion of travel). Travel will be scheduled using the planning calendar for the HHAs.

1.6.13.1 Pre-Travel Instructions: Contract shall submit a detailed travel request to the COR for approval 30 days prior to incurring any travel costs to include the location of travel, projected expenses by category and the purpose of travel. All travel requires Government approval/authorization, specifically by the COR. For OCONUS travel, additional documentation may be required such as passport and visa information, country clearances, and any other country-specific requirements. All Contractors shall notify the COR of the approved travel plans and provide any additional information or documentation as requested.

1.6.13.2 Post-Travel Instructions: Contractors shall submit all travel receipts related to travel expenses with invoices within thirty calendar days upon completion of official travel. Required receipts include lodging, transportation, per diem and any other reimbursable expenses. A detailed travel invoice shall be submitted to the COR, including all receipts and a summary of expenses incurred during the trip. For OCONUS travel, ensure that all additional documents are included with the travel invoice. All travel expenses must be approved by the COR. Travel that is not approved by the COR will not be reimbursed and shall be at the Contractor’s expense.

1.6.14 Other Direct Costs (ODC): ODC’s may include but are not limited to: the purchase of equipment and supplies. To request approval for ODCs, the Contractor must submit requests to the COR at least five business days prior to the desired purchase date for routine requests.

Importantly all Contractor-provided quotes for ODCs must fall within the predetermined ceiling amount or Not to Exceed (NTE) amount specified in the contract.

1.6.15 Data Rights: The government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be government owned and are the property of the government with all rights and privileges of ownership/copyright belonging exclusively to the government.

These documents and materials may not be used or sold by the contractor without written permission from the contracting officer. All materials supplied to the government shall be the sole property of the government and may not be used for any other purpose. This right does not abrogate any other government rights.

1.6.16 COMBAT TRAFFICKING IN PERSON.

IAW FAR 52-222-50. Contractor Requirements.

1.6.17 PHASE IN /PHASE OUT PERIOD: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the contractor shall have personnel on board, during the 30-day phase in/phase out periods. During the phase in period, the contractor shall become familiar with performance requirements in order to commence the full performance of services on the contract start date.

1.6.18 Training: All Contractors shall complete the following training:

1.6.19 Antiterrorism (AT) Training: All Contractor employees, including subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I awareness training within thirty calendar days after contract start date and annually thereafter. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within five (5) calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website:

https://jkodirect.jten.mil/.

1.6.20 AT Awareness Training for Contractor Personnel Traveling Overseas: All U.S. base Contractor employees and associated sub-Contractor employees are required to make available and to receive government provided area of responsibility (AOR) specific AT awareness training as directed by AR 525-13. Specific AOR training content is directed by the combatant commander with the unit AT Officer (ATO) being the local point of contact.

1.6.21 iWATCH Training: The Contractor shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 5 calendar days of new employees commencing performance with the results reported to the COR NLT 30 calendar days after contract award.

iWATCH training is available at DVIDS - Video - iWATCH 2018.

1.6.22 OPSEC Training: Per AR 530-1 Operations Security, the Contractor employees shall complete Level I OPSEC Awareness training. New employees must be trained within thirty calendar days of performing services under this contract and annually thereafter. OPSEC Awareness for Military Members, DoD Employees and Contractors is available at the following website: OPSEC Awareness for Military Members, DOD Employees and Contractors.

1.6.23 Cyber Awareness (Information Assurance (IA)/Information Technology (IT) Training:

All Contractor employees and associated sub-Contractor employees shall complete the DoD Cyber awareness training before issuance of network access and annually thereafter. All Contractor employees working in IA/IT functions must comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M and AR 25-2 within six months of appointment to IA/IT functions. DoD Cyber Awareness Challenge Training is available at the following website: https://public.cyber.mil/training/cyber-awareness-challenge/

1.6.24 Access to Government Information Systems: All Contractor employees with access to a government information system shall be registered in the Army Enterprise Service Management Platform (AESMP) New System Access Request (NSAR) workflow at https://www.aesmp.army.mil/csm at commencement of services and must successfully complete the DOD Information Assurance Awareness prior to access to the Information Systems and then annually thereafter.

1.6.25 Threat Awareness Reporting Program: Per AR 381-12 Threat Awareness and Reporting Program (TARP), the COR will schedule training for KTR within 30 days.

1.26 Access and General Protection/Security Policy and Procedures: Contractor and all associated sub-Contractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The Contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. The contractor workforce shall comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor security matters or processes.

1.27 Common Access Card (CAC) Issuance: Before CAC issuance, the Contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The

Contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or

(3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

Critical Infrastructure Risk Management (CIRM) analysis work may require TOP SECRET clearance due to the nature of work performed. The majority of CIRM work performed and CIRM asset reporting shall be conducted on SIPRNET.

1.28 Access to a DoD facility or installation: Contractors require access to military installations and shall conform to all entry requirements. Installations may differ on some requirements.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACT ADMINISTRATOR. The official government representative delegated authority by the contracting officer to administer a contract. This individual is normally a member of the appropriate contracting/procurement career field and advises on all technical contractual matters.

2.1.2. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or services to the government. The term used in this contract refers to the prime.

2.1.3. CONTRACTING OFFICER. A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the government.

Note: The only individual who can legally bind the government.

2.1.4. CONTRACTING OFFICER REPRESENTATIVE (COR). An employee of the U.S.

government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical directions to the contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does not have authority to change the terms and conditions of the contract.

2.1.5. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the performance work statement.

2.1.6. DELIVERABLE. Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

2.1.7. GOVERNMENT-FURNISHED PROPERTY (GFP) OR GOVERNMENT PROPERTY

(GP). Property in the possession of, or directly acquired by, the government and subsequently made available to the contractor.

2.1.8 HIGHER HEADQUARTERS ASSESSMENT. A formal, structured evaluation conducted by a superior echelon of command on a subordinate unit’s capabilities, readiness, and performance.

2.1.9. PHYSICAL SECURITY. Actions that prevent the loss or damage of government property.

2.1.10. QUALITY ASSURANCE. The government procedures to verify that services being performed by the contractor are acceptable in accordance with established standards and requirements of this contract.

2.1.11. QUALITY ASSURANCE SPECIALIST. An official government representative concerned with matters pertaining to the contract administration process and quality assurance/quality control. Acts as technical advisor to the contracting officer in these areas.

2.1.12. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.13. QUALITY CONTROL. All necessary measures taken by the contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.14. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The government does not have privity of contract with the subcontractor.

2.1.15. WORKDAY. The number of hours per day the contractor provides services in accordance with the contract.

2.1.16. WORK WEEK. Monday through Friday, except for federal holidays unless specified otherwise.

2.2. ACRONYMS:

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CFR Code of Federal Regulations CMR Contract Manpower Reporting CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary

PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: Not applicable

3.2 Facilities: The Government will make reasonable efforts to accommodate the contractor’s office space request, subject to availability. The necessary workspace, including desk space, computers and other essential office equipment, will be provided to enable the contractor’s staff to fulfill the support requirements outlined in the PWS.

3.3 Utilities: The Contractor shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

3.4 Equipment: The Contractor shall have access to scanners, fax machines, and printers.

3.5 Materials: The Government will provide materials as required to execute the program.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS. This includes mobile wireless connection devices also known as MiFi devices capable of CONUS/OCONUS connectivity.

4.2 Secret Facility Clearance: The contractor shall possess and maintain a secret facility clearance from the Defense Security Service. The contractor’s employees, performing work in support of this contract, shall have been granted a secret security clearance from the Defense Industrial Security Clearance Office. DD Form 254, Contract Security Classification Specification, is provided.

4.3. Materials: The contractor shall issue employee badges that clearly identify the employees by picture, name, and name of company.

4.4. Equipment: The Contractor shall furnish any other equipment deemed necessary to execute the program that is not listed under Part 3 of this PWS.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. Basic Services. The contractor shall provide services for the Protection Program

5.2. Higher Headquarters Assessments (HHA)

The Contractor shall provide personnel with the subject matter expertise, with a minimum of five

(5) years’ experience in conducting inspections/assessments to conduct HHA’s relative to IMCOM’s missions and assets. The assessments shall be coordinated with the installation’s staff.

The teams shall assess all components of the installation Protection programs using the DoD Benchmarks, plus applicable Army Combatant Command (COCOM), Service Component Command, and IMCOM applicable requirements. The teams shall assess the following Program Areas: Risk Management, Antiterrorism, Physical Security, Law Enforcement, Emergency Management, Chemical, Biological, Radiological, Nuclear, and Explosives (CBRNE), Continuity of Operations (COOP), Communications and Network Infrastructure, Cybersecurity, Supporting Infrastructure and Operations Security (OPSEC). The contractor shall prepare briefings and discussions for higher level presentations using Microsoft Word, PowerPoint, Excel, presentation software, project management tools, or other compatible with Microsoft products.

The contractor shall schedule and facilitate multiple in-progress reviews, achieving a 100% completion rate within the required timeframe. These reviews will incorporate input from installation-level personnel and leadership, ensuring seamless integration of assessment objectives.

The contractor shall coach, teach, and mentor installation participants, providing structured feedback through an After-Action Report (AAR). The report shall identify strengths and areas for improvement observed during the assessment, determining the root cause of all identified deficiencies. The contractor shall submit two copies in PDF, Excel, or Word format, ensuring compliance with an Acceptable Quality Level (AQL) of 75%, in accordance with Army regulations, no later than 60 days after the HHA. Additionally, the contractor shall collaborate with stakeholders to assist the government in developing detailed plans for implementing recommended improvements, ensuring actionable and measurable enhancements in operational effectiveness.

The contractor shall collect and analyze Corrective Action Plans (CAPs) to assist the government in identifying areas for improvement. The contractor shall submit two copies in PDF, Excel, or Word format, ensuring compliance with an Acceptable Quality Level (AQL) of 75%, in accordance with Army regulations, no later than 60 days after the HHA. The contractor shall collaborate with stakeholders to develop a detailed implementation plan, outlining strategies for integrating recommendations into Army operations. Additionally, the contractor shall document lessons learned, compile trend reports, and produce comprehensive after-action reports to support continuous improvement and strategic planning.

The contractor shall document lessons learned and identify trends across multiple assessments to enhance future evaluations and inform broader security policy. This process will include meticulous event recording, root cause analysis, and highlighting both successful practices and areas for improvement. The contractor shall submit two copies of the required documentation in PDF, Excel, or Word format, ensuring compliance with Army regulations and an Acceptable Quality Level (AQL) of 75%. Submissions must be delivered no later than the 10th day of the following month, with errors or omissions not exceeding 25% of total content. Late submissions exceeding 25% of the allowable threshold will be deemed unacceptable and subject to corrective action. The contractor shall apply trend analysis to refine 60-75% of assessment criteria, develop targeted tools with 75% reliability in reducing errors, and improve assessor training with a benchmark of 85% positive reviews based on post-training surveys and assessments.

The contractor shall develop and maintain a project management timeline, ensuring 90% of key milestones are met and all deliverables align with operational priorities. They shall coordinate with subordinate units to identify the correct counterparts, ensuring 95% accuracy in stakeholder representation across all functional areas and achieving an 80% participation rate in assessment activities. The contractor shall schedule and facilitate multiple in-progress reviews, ensuring 100% completion within required timeframes while integrating feedback from installation personnel and higher headquarters leadership. Using advanced data science techniques, they shall create and maintain a collaboration portal with 90% uptime, allowing installation protection staff to track corrective actions, HHA team members to validate findings within 90% of required timelines, and IMCOM staff to approve and analyze trends. Reports must meet an AQL of 75%, be submitted in PDF, Excel, or Word format within 180 days of the HHA, and contain no more than 25% errors or omissions, with no more than two resubmissions before final approval by the DCG. Performance will be monitored through monthly progress reports and compliance audits to ensure quality and effectiveness The contractor shall submit a Monthly Performance Report, due no later than the 10th day of the following month. This report must document key activities, accomplishments, and challenges encountered, ensuring transparency and accountability. It shall include measurable outcomes aligned with contractual objectives, detailing efficiency improvements, stakeholder collaboration efforts, and projected next steps for maintaining operational effectiveness. The contractor shall provide two copies in PDF, Excel, or Word format, ensuring compliance with an Acceptable Quality Level (AQL) of 75%.

The contractor shall coordinate daily with HQ IMCOM and installation staff to ensure assessments align with schedules and meet DoD benchmarks and Army requirements. This includes collecting and analyzing data across multiple protection program areas, to evaluate compliance and identify areas for improvement. Findings shall be meticulously documented using Microsoft Word, Excel or other compatible tools to maintain accuracy and transparency.

Weekly reports shall be provided to COR NLT following Monday of each week.

The contractor shall conduct structured reviews of security components, ensuring a 95% completion rate of all scheduled assessments within the designated timeframes. Findings must be validated against established benchmarks, maintaining an accuracy rate of at least 90%, with discrepancies documented and addressed. The contractor shall develop corrective action recommendations, ensuring at least 80% implantation of identified improvements within the required timeframe. All reports shall meet an AQL of 75% with errors or omissions not exceeding 25% of total content. All corrective actions must be reviewed and approved by

Government personnel, with 85% of corrective measures verified as effective in improving security posture.

The contractor shall ensure they are conducting comprehensive review and analysis of all documents related to the HHAs to maintain alignment with established standards, directives, and operational objectives. Performance will be evaluated based on accuracy and completeness, ensuring 95% of documents contain correct and complete information with discrepancies identified and addressed. Timeliness will be measured by reviewing all documents within five

(5) business days of receipt to ensure prompt assessment and feedback. The contractor shall maintain a systematic approach to document management utilizing Microsoft Word, Excel or other platform, and is reviewed quarterly.

5.3. Service Contract Report (SCR): The Contractor shall report ALL Contractor labor hours (including Subcontractor labor hours) required for performance of services provided under this contract for the Department of the Army via a secure data collection site. The Contractor is required to complete all required data in the System for Award Management (SAM) using the following web address: http://www.sam.gov. Reporting inputs shall be for the labor executed during the period of performance during each Government fiscal year (FY), which runs from October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31st of each calendar year. As part of its submission, the Contractor shall also provide the estimated total cost (if any) incurred to comply with this reporting requirement.

Steps for Submitting a Service Contract Report (SCR)

1. Go to www.sam.gov and log in.

2. Select Entity Registrations and then select Service Contract Reporting.

3. SAM displays your entities which have service contracts and meet the reporting criteria. Select View by entity to see the service contracts for each entity.

4. Next, select Add for the service contract against which you want to create a Service Contract Report. Each service contract which meets the FAR Subpart 4.1703 reporting thresholds is displayed.

5. You will be taken to the Complete Service Contract Report page. SAM displays the contract details and allows you to report. You are required to enter the following information: Total Amount Invoiced: Total dollar amount invoiced for services performed during the previous Government fiscal year under the contract (this amount should include the prime and any subcontract amount).

• Prime Contractor Hours Expended: Prime contractor direct labor hours expended on the services performed during the previous Government fiscal year. The amount you enter is automatically divided by 2,080 hours to calculate a Full Time Employee (FTE) equivalent, displayed under the Prime Contractor Hours Expended as Prime Contractor FTEs.

6. Report any required Tier 1 subcontractor information by selecting the Add Tier 1 Subcontract Information button.

7. When you are ready to submit the report, select Submit. This saves your report and returns you to the Select Service Contract page where you can create other SCRs or edit an existing SCR.

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

6.1. The contractor (to include sub-contractors) must abide by all applicable regulations, publications, manuals, and local policies and procedures.

DoD 8570-01M Baseline Certifications, December 19, 2005, Change 4, November 10, 2015

DoDI O-2000.16-V1, DoD Antiterrorism Standards, November 17, 2016, Change 2, November 20, 2019

DoDI O-2000.16-V2, DoD Force Protection (FPCON) System, November 17, 2016, Change 1, May 8, 2017

DODI 3020.45 Mission Assurance (MA) Construct, August 14, 2018

DoDI 3020.52, DoD Installation CBRNE Preparedness Standards, May 18, 2012, Change 1 May 22, 2017

DoDI 6200.03, Public Health Emergency Management within the DoD, March 28, 2019

DoDI 6400.06, DoD Coordinated Community Response to Domestic Abuse Involving DoD Military and Certain Affiliated Personnel, December 2021. Change 2, May 2023

DoDI 8100.04, DoD Unified Capabilities, December 9, 2010

DoD 8570.01-M, Information Assurance Workforce Improvement Program, December 19, 2005, Change 4, November 10, 2015

AR 190-13, The Army Physical Security Program, June 27, 2019

AR 190-24, Armed Forces Disciplinary Control Boards and Off-Installation Liaison and Operations, July 27, 2006

AR 190-56, The Army Civilian Police and Security Guard Program, November 16, 2023

AR 195-5, Evidence Procedures, August 25, 2019

AR 420-1, Army Facility Management, February 12, 2008, RAR August 24, 2012

AR 25-2, Army Cybersecurity, April 04, 2019

AR 385-10, The Army Safety Program, July 24, 2023

AR 525-2, The Army Protection Program, July 24, 2023

AR 525-13, Antiterrorism, December 03, 2019

AR 525-27, Army Emergency Management Program, March 29, 2019

DA Pam 25-1-2, Information Technology Contingency Planning, July 15, 2019

DA PAM 525-27, Army Emergency Management Program, July 17, 2020

Unified Facilities Criteria (UFC) 4-010-01, DoD Minimum Antiterrorism Standards for Buildings, December 12, 2018, Change 3 May 24, 2024

Unified Facilities Criteria (UFC) 4-022-01, Security Engineering: Entry Control Facilities / Access Control Points, July 27, 2017

Unified Facilities Criteria (UFC) 3-601-02, Fire Protection Systems Inspection, Testing, and Maintenance, October 7, 2021

Unified Facilities Criteria (UFC) 4-010-06, Cybersecurity of Facility-Related Control Systems, September 19, 2016, Change 1 January 18, 2017

FRAGMENTARY ORDER 01 to OPERATIONS ORDER 19-068, U.S. Army Installation Management Command (IMCOM) FY26 Higher Headquarters Assessment (HHA) Schedule

USNORTHCOM Instruction 10-222, USNORTHCOM Force Protection (FP) Mission and Antiterrorism (AT) Program, September 14, 2017

Operations Order 18-004, US Army North (USARNORTH) Force Protection (FP) and Antiterrorism (AT) Program, June 2018

AER 525-13, Antiterrorism, February 27, 2019

USEUCOM AT OPORD 18-11, November 01, 2018

IMCOM Annual Command Guidance, October 1, 2026

USARPAC Regulation 525-2, Antiterrorism (AT) and Critical Infrastructure Risk Management Program (CIRM), August 24, 2015

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. Attachment/Technical Exhibit List:

7.1 Attachment 1/ Technical Exhibit 1- Performance Requirements Summary

7.2. Attachment 2/ Technical Exhibit 2- Deliverables Schedule

7.3. Attachment 3/ Technical Exhibit 3- Sample HHA Schedule

TECHNICAL EXHIBIT 1

Performance Requirements Summary

The Contractor service requirements are summarized into performance objectives that relate directly to mission failure if not accomplished. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective Performance Standard

Acceptable Quality Level

Incentive/Disincentive

PRS #1 HHA

The Contractor shall provide personnel with the subject matter expertise and experience to conduct HHAs relative to IMCOM’s mission and assets.

(Part 5: 5.2)

The teams shall conduct an assessment of all components of the installation’ Protection programs using the DoD Benchmarks.

Delivered final approved report within 45 calendar days of an assessment.

Quality: No deviation from the

IMCOM

HHA SOP

Must be 75- 85% acceptable

Contract performance will be included in CPARs for the reporting period.

Trends of less than acceptable performance will also be documented in CPARs.

PRS #2

The Contractor shall provide assistance with event scheduling, outreach and training.

(Part 5: 5.2)

Contractor to create and maintain an unclassified and classified portal via SharePoint or similar technology and provide a single repository for garrison documents.

Submit corrective action plan tracker analysis and report installation compliance within 60 days on time

Quality: Zero defects on plans and reports. 75- 80% inspection of the corrective action plan and report

Contract performance will be included in CPARs for the reporting period.

Trends of less than acceptable performance will also be documented in CPARs.

PRS 4

The contractor shall ensure they are conducting comprehensive review

Performance will be evaluated based on accuracy and completeness

Quality: 95% of documents contain correct and complete

Contract performance will be included in CPARs for the reporting period.

Trends of less than acceptable performance and analysis of all documents related to the HHAs to maintain alignment with established standards, directives, and operational objectives.

(Part 5, 5.2) information with discrepancies identified and addressed will also be documented in CPARs

TECHNICAL EXHIBIT 2

DELIVERABLES SCHEDULE

Deliverable Frequency # of Copies Medium/Format Submit To

Lessons Learned trends report (para 5.2)

Quarterly 2 Copies Electronic (Excel, PDF, Word)

COR,

government email address.

Checklist and email approval sent from

IMCOM

HHA Site visits (para 5.2)

Scheduled using planning calendar: 20 assessments with an option of 9 more

2 Copies Electronic (Excel, email address.

Checklist and email approval sent from

IMCOM

HHA After Action Reports (para 5.2)

NLT 60 days after the HHA email address.

Checklist and email approval sent from

IMCOM

HHA Corrective Action Plans:

Classified Version (para 5.2)

NLT 60 days after the HHA

2 Copies

Electronic (Excel, email address.

Checklist and email approval sent from

IMCOM

HHA Corrective Action Plans:

Unclassified version (para 5.2)

NLT 180 days after HHA email address.

Checklist and email approval sent from

IMCOM

iWATCH Training (para 1.6.22)

NLT 30 days after awarded Annually thereafter email address.

Checklist and

Complete NLT 30 days after awarded email approval sent from

IMCOM

Level 1 OPSEC Training (para 1.6.23)

NLT 30 days after awarded Annually thereafter email address.

Checklist and email approval sent from

IMCOM

AT Level 1 Training (para 1.6.20)

Upon Contract Award: Annually thereafter email address.

Checklist and email approval sent from

IMCOM

Cyber Awareness Training (para 1.6.24)

120 Days after award

Annually thereafter email address.

Checklist and email approval sent from

IMCOM

Employee Roster List (para 1.6.10)

Monthly: NLT 5th day of the following month

1 copy Electronic (Excel, email address.

Checklist and email approval sent from

IMCOM

Quality Control Plan (para 1.6.1)

One time and after acceptance of the QCP the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to its QC system.

1 Copy Electronic (Excel, email address.

Checklist and email approval sent from

IMCOM

Monthly Report (para 5.2)

Monthly: NLT 10th day of the following month email address.

Checklist and email approval sent from

IMCOM

Trip Report (para 1.6.13)

Submitted within five (5) working days of completion of travel

Scheduled using planning calendar

Electronic (Excel, email address.

Checklist and email approval sent from

IMCOM

2 copies Electronic (Excel, PDF, Word)

COR,

government email address.

Weekly Staff Communication (para 5.2)

Submitted Monday weekly

2 copies Electronic (Excel, PDF, Word)

COR,

email address.

TECHNICAL EXHIBIT 3

SAMPLE HHA SCHEDULE

20 HHA per FY with an option of 9 to be conducted

Installation Month Bragg October

Wiesbaden October Rheinland-Pfalz October

Eisenhower November Moore November Carson November

Aberdeen Proving Grounds December Cavazos December

Kwajalein December Humphreys January

Casey/Daegu January Drum January

Redstone February Campbell February

Bliss February McCoy March Detroit March Knox March

Carlisle Barracks April Benelux April Natick May

White Sands Missile Range May Leavenworth June

Stewart/HAAF June Wainwright July

Greely July MOTSU August MOTCO August Detroit September