PWS W9124719T0103.pdf

PERFORMANCE WORK STATEMENT (PWS)

Full-Service Firefighter Uniform Rental Contract

PART 1

GENERAL INFORMATION

1. GENERAL: This is a non-personnel services contract to provide Full-Service Firefighter Uniform Rental and Laundering Service as a Firm Fixed Price (FFP) contract for twelve (12) month base year plus up to four (4) option years. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personnel services necessary to perform Full-Service Firefighters Uniforms Rental as defined in this Performance Work Statement. The contractor shall perform to the standards in this contract.

1.2 Background: The purpose is to provide work station uniforms of Nomex material that meet the National Fire Protection Association (NFPA) 1975 standards. On a weekly basis, the rental company will provide the uniforms with full service, to include pick up and drop off of uniforms at each fire station, and to be returned, cleaned and pressed once each week. If for any reason the uniform becomes unserviceable the uniform company will replace the unserviceable garment with a new garment at no additional cost to the government within fourteen (14) calendar days.

1.2.1 The Fort Bragg Fire Department will operate at 10 locations. The total number of drop-off and pick-up points is listed below. The total number of authorized positions is 160. Exact quantities to be provided at each location will be determined according to the number of authorized positions filled at each location.

Fire Station 1 Knox Street/Honeycutt (Building 6-9572) Fire Station 2 Simmons Army Airfield (Building P-4539) Fire Station 3 Longstreet Road. (Building P-4539) Fire Station 4 Mackall Army Airfield (Building B-7002) Fire Station 5 Canopy Lane (Building T-2766) Fire Station 6 Linden Oaks (Building L-3601) Fire Station 7 Pope Army Airfield (Building 250) Fire Station 8 King and Morganton Road (Building O-9007) Fire Station 9 Glider and Special Forces Way (Building T-2725) Fire Station 10 Chicken and Morganton Road (Building X-5984)

1.3 Objectives: This contract shall be for the purpose of providing Firefighter Nomex Flame Resistant/Retardant (FR) for 135 firefighters assigned to Fort Bragg Fire & Emergency Services. All garments must be certified to the NFPA 1975 station uniform standard.

1.4 Scope: The contractor shall furnish all management, labor, transportation, pickup and delivery service, housekeeping and facility operation in accordance with the terms and conditions of this contract. The contract includes all laundering, drying, folding and additional tasks and responsibilities necessary to the terms and conditions of contractual performance. This is a full service rental program where:

All garments provided shall be NEW at the initiation of the contract or at time of replacement.

Successful contractor must be capable of providing all services as outlined for all fire stations.

Contractor shall be able to provide status of the garment’s location at all times to the COR.

1.4.1 New and Additional Employees: At any such time as new or additional employees are added to the Fort Bragg Fire Department, new uniforms shall be provided within 14 calendar days from the date of the request for additional garments.

1.4.2 Uniform Quantities: Under the terms of this contract, uniforms for each employee shall be provided as follows:

Firefighters will receive (8) Shirts and (8) pants for the personnel that work rotating shifts Vendor will provide long and/or short at the firefighter discretion not exceeding a total of 8 shirts.

1.4.3 Uniform Specifications:

Nomex Firefighter Shirts: NFPA 1975, Navy Blue in color with 5 sewn-in military creases, epaulets, collar band and double-stitched front placket. Hidden snaps, pencil slot, badge tab, hook-and loop pocket closures and Melamine buttons. All emblems must be sewn on by the uniform provider (flag and department logo). Shirts must have extra-long tails and be permanently pressed through an autoclaving process. Uniforms must also be certified to the NFPA 1975 station uniform standard. These must be available in men’s and women’s sizes.

Nomex Firefighter Pants: NFPA 1975, Navy Blue in color with double stitched seams including zipper area which includes a solid brass zipper. An abundance of pockets including, large rear wallet pockets. Pants must be full cut for a roomy fit with permanent creases, and must be permanently pressed through an autoclaving process. Pants must be certified to the NFPA 1975 station uniform standard.

1.4.4 Emblems and Patches: Emblems shall be provided by Fort Bragg Fire and Emergency Services F&ES. Emblems shall be affixed to garments by Nomex thread. Glue and other adhesives shall not be permitted under any circumstance.

1.5 Period of Performance: The period of performance shall be for a thirty (30) day Phase-In, one (1) Base Year of 11 months and four (4), 12-month Option Years. The Period of Performance reads as follows:

Phase-In:

Base Year:

18 May 2020 – 22 June 2020 22 June 2020 – 21 June 2021

Option Year I: 22 June 2021 – 21 June 2022 Option Year II: 22 June 2022 – 21 June 2023 Option Tear III: 22 June 2023 – 21 June 2024 Option year IV: 22 June 2024 – 21 June 2025

1.6 General Information:

1.6.1 Quality Control: Quality Control is the responsibility of the Contractor. The Contractor is responsible for the delivery of quality services/supplies to the Government (see FAR 52.246-1 Contractor Inspection Requirements).

1.6.1.1 Quality Control Program: The Government is committed to a highly interactive relationship between quality control by the Contractor and quality assurance by the government recipient of services.

This relationship shall be achieved through an effective Prevention Based Quality Control Program dedicated to ensuring the best possible products and services to end users. The Contractor shall provide their final written Quality Control Plan (QCP) no later than (NLT) 10 days after contract award to the COR and KO.

1.6.1.1.1 The Contractor’s quality program shall demonstrate its prevention-based outlook by meeting the objectives stated in the PWS throughout all areas of performance. The QCP shall be developed to specify the Contractor’s responsibility for management and quality control actions to meet the terms of the contract. The QCP as a minimum shall address continuous process improvement; procedures for scheduling, conducting and documentation of inspection; discrepancy identification and correction;

corrective action procedures to include procedures for addressing Government discovered non-conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis; procedures for collecting and addressing customer feedback/complaints.

1.6.1.1.2 Upon request from the COR, the Contractor shall provide, all reports generated as a result of the Contractor’s quality control efforts. This shall include any summary information used to track quality control, including any charts/graphs.

1.6.1.1.3 The Contractor’s QCP shall be incorporated into and become part of this contract after the plan has been accepted by the KO. Proposed changes made after KO acceptance shall be submitted in writing through the COR to the KO for review and acceptance prior to implementing any revision. The Contractor’s QCP shall be maintained throughout the life of the contract and shall include the Contractor’s procedures to routinely evaluate the effectiveness of the plan to ensure the Contractor is meeting the performance standards and requirements of the contract.

1.6.1.2 Contractor Discrepancy Report (CDR): When the Contractor's performance is unsatisfactory, a CDR will be issued. The Contractor shall reply in writing within five (5) work days from the date of receipt of the CDR, giving the reasons for the unsatisfactory performance, corrective action taken, and procedures to preclude recurrence.

1.6.2 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor performs in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Recognized Holidays: The Contractor shall not be required to perform services on recognized federal holidays. The recognized federal holidays include:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.6.4 Hours of Operation: The contractor is responsible for conducting business, between the hours of 07:00 Am – 4:30 PM Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. This is a firm fixed price contract; therefore, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5 Place of Performance: The work to be performed under this contract will be performed at both the Contractor’s facility and at Fort Bragg.

1.6.6 Type of Contract: The Government will award a Firm Fixed Price contract.

1.6.7 Security Requirements: Contractor personnel shall be American citizens and have a valid state driver’s license for identification purposes and prior authentication and authorization from the contracting company’s program manager for access to Fort Bragg and the F&ES Stations where the work will take place. Contractor personnel shall maintain the level of security required for the life of the contract.

Contractor personnel shall comply with all applicable security and safety regulations, guidance, and procedures, including local, referenced in this PWS and in effect at the work sites. All personnel must meet requirements IAW DOD Directive 8570.

1.6.7.1 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.8 Special Qualifications:

1.6.8.1 General:

1.6.8.1.1 The Contractor shall be responsible for ensuring all personnel performing work under this contract possess and maintain current certifications as indicated in PWS 1.6.7 security requirements during the execution of this contract.

1.6.8.1.2 Contractor personnel performing work under this contract shall be able to read, write, speak, and understand the English language to effectively carry out all contract requirements. They shall have a command of both the written and spoken English language to properly clearly, and effectively communicate in person or via electronic devices (telephone or Email) with co-workers, customers, and the general public.

1.6.8.1.3 Contractor personnel performing work under this contract shall be U.S. citizens as per the provisions of Army Regulation 25-2, Information Assurance, and that they have been fully completed and approval as required and granted access by the Government to perform the required support.

1.6.8.1.4 Contractor shall be responsible for ensuring all personnel performing work under this contract possess and maintain current Information Assurance Technician (IAT) Level I professional certification during the execution of this contract.

1.6.8.1.5 Access and General Protection/Security Policy and Procedures: All Contractor personnel performing work under this contract shall comply with applicable installation, facility and area commander installation/facility access, local security policies and security procedures provided by the Security Manager Government representative. Contractor personnel shall provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor personnel must comply with all personal identity verification requirements as directed by DOD, HQDA or local policies. In addition to the changes otherwise authorized by this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor and subcontractor security matters or processes.

1.6.8.1.6 Anti-Terrorism Program:

1.6.8.1.6.1 The Contractor shall allow the Government to conduct periodic inspections to ensure adherence to access control procedures in accordance with DOD Anti-Terrorism Program. 5152.209-4000 DOD

LEVEL I ANTI-TERRORISM (AT) STANDARDS (FEB 2009).

1.6.8.1.6.2 Anti-Terrorism (AT) Level I Training: Contractor personnel performing work under this contract that require access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after award of contract or effective date of incorporation of this requirement into the contract, whichever is applicable. The Contractor shall submit certificates of completion for each affected employee to the within 30 calendar days after completion of training by all Contractor personnel. AT Level I awareness training is available at the following website:

https://atlevel1.dtic.mil/at

1.6.8.1.7 iWATCH Training: The Contractor shall brief all personnel performing work under this contract on the local iWATCH program [training standards provided by the requiring activity Anti

Terrorism Office (ATO)]. This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 60 calendar days of new employees commencing performance of work under this contract, with the results reported to the COR NLT 45 calendar days after contract award.

1.6.9 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

These meetings shall be at no additional cost to the government.

1.6.10 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance:

maintain written and oral communications with the Contractor concerning technical aspects of the contract:

issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.11 Key Personnel: The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between hours of 7:30 AM to 4:30 PM, Monday through Friday, except federal holidays or when the government facility is closed for administrative reasons.

1.6.12 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.6.13 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may effect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.14 Phase-In/Phase-Out Period:

1.6.14.1 Phase-In: Refers to first 30 days of the base period. This period is allocated for the fitting/sizing of uniforms, ordering/receipt of uniforms, the affixing of emblems, and all other phase-in tasks called for under this contract. The vendor will provide all resources required to ensure a smooth transition from the incumbent vendor, in accordance with the contract. The Government requires customer interruption to be minimized during the transition period. The contractor shall be fully operational to provide cleaning and laundering services at the conclusion of the phase-in period.

1.6.14.2 Phase-Out: Refers to the 30 days prior to expiration of the final option period. At the end of this contract, the Contractor shall provide all resources required to ensure a seamless transition in accordance with performance requirements. The Government seeks to minimize customer downtime during this period.

The Contractor performing under this PWS is required to cooperate fully with the new vendor to assure a smooth transition.

PART 2

DEFINITIONS & ACRONYMS

2.0 DEFINITIONS AND ACRONYMS:

2.1 DEFINITIONS:

2.1.1 CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2 CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3 CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4 DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5 DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6 KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7 PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8 QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10 QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11 SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12 WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.13 WORK WEEK. Monday through Friday, unless specified otherwise.

2.1.14 CLEAN. Finished articles are dry and free of visible soil, lint, and objectionable odor. Spots and stains are removed where practical to do so without damaging the fabric.

2.1.15 LAUNDERER. The process by which soiled fabrics are cleaned and treated. The term includes cleaning by mechanical action and by hand in an appropriate temperature with water solutions of detergents and other additives.

2.1.16 NOMEX. Nomex is a registered trademark for flame-resistant meta-aramid material.

2.2 ACRONYMS:

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CCE Contracting Center of Excellence CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit NPFA National Fire Protection Association FR Flame Resistant

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3.0 GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1 Services: Not Applicable.

3.2 Facilities: Not Applicable.

3.3 Utilities: Not Applicable.

3.4 Equipment: Not Applicable.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2 Secret Facility Clearance: Not Applicable.

4.3 Materials: Not Applicable.

4.4 Equipment: Not Applicable.

PART 5

SPECIFIC TASKS

5.0 Specific Tasks:

5.1 Basic Services: The contractor shall provide services for firefighters work station uniforms of Nomex material to meet the National Fire Protection Association (NFPA) 1975 standards. On a weekly basis, the rental company will provide the uniforms with full service, to include pick up and drop off of uniforms at each fire station, and to be returned, cleaned and pressed once each week. If for any reason the uniform becomes unserviceable, the uniform company will replace the unserviceable garment with a new garment at no cost to the Government within fourteen (14) calendar days.

5.1.1 The Contractor shall be responsible for notifying each facility at least one (1) week in advance of any change in schedule due to holidays.

5.1.2 Every garment must be bar-coded and must be electronically tracked in and out of each F&ES facility. A hand-held scanning system shall be used and a receipt of pickup and delivery must be available at the time of service.

5.1.3 The contractor shall keep all garments in a good state of repair and in a serviceable condition. Repairs shall be made to all garments, as identified through inspection during the cleaning process or by notification by a Fort Bragg Fire and Emergency Services employee.

5.1.4 At any such time as new or additional employees are added to the Fort Bragg Fire and Emergency Services, new uniforms shall be provided within 14 calendar days from the date of the request for additional garments.

5.2 Fitting and Sizing: Uniforms shall be provided that are properly fitted to each individual including any unusual or unique sizes necessary to ensure comfortable wear.

Each employee shall be individually measured by trying on sample uniforms. Uniform fitting shall occur when new or additional employees are added.

Size alterations or exchanges shall be made at any time. Different size garments are needed due to individual's weight change or other such conditions as may warrant a change to ensure comfortable wear at no additional charge. Replacement provided shall be in new condition.

5.3 Pick-up and Delivery: Vendors shall pickup soiled laundry identified on contract line item numbers (CLINs) and deliver clean laundry once each week at each Fire and Emergency Services (F&ES) facility.

The contractor shall provide his own vehicles and they shall be maintained in safe operating condition at all times. Pickup and delivery of firefighter’s uniforms shall occur on the same day and at the same approximate time each week and shall be coordinated with the Supervisor for each facility. The vendor shall be responsible for notifying each facility at least one (1) week in advance of any change in schedule due to holidays.

Laundered garments shall be returned grouped according to individual employee, on clothes hangers.

Every garment must be bar-coded and must be electronically tracked in and out of each F&ES facility. A hand-held scanning system shall be used and a receipt of pickup and delivery must be available at the time of service.

5.4 Cleaning, Laundering:

All garments identified shall be laundered and processed to be free of wrinkles prior to return to each F&ES facility.

Flame resistant (FR) Nomex uniforms will be steam tunnel finished.

Laundering services shall be sufficient to remove soil, stains, and odors. Part of the cleaning process shall include an inspection of all garments to identify needed repairs.

Any repairs shall be identified during the inspection process and shall be remedied prior to return of the garment.

Garments are to be processed to ensure timely delivery and no more than a 24 hour response time to any issues that may arise with the garments identified.

5.5 Maintenance and Repair Services:

The contractor shall keep all garments in a good state of repair and in a serviceable condition.

Repairs shall be made to all garments, as identified through inspection during the cleaning process or by notification by the fire department employee.

Repairs must be made using FR thread and FR fabric.

Sufficient quantities of "Repair Tags" shall be provided to each facility to allow individual employees to communicate the need for repair or alteration.

In the event a garment is deemed unusable (un-repairable or stained) by the fire department personnel, said garment shall be replaced with a like-new garment of like size and material within seven calendar days, due to the safety issues of wearing a non-fire resistant or retardant garment.

5.6 Contractor Manpower Reporting (CMR): The contractor will report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Department of the Army via a secure data collection site. element at the website. The specific formats for the XML direct transfer may be downloaded from the website.

The contractor is required to completely fill in all required data fields using the following web address:

http://www.ecmra.mil, and then click on “Department of the Army CMRA” or the icon of the DoD organization that is receiving or benefitting from the contracted services.

Reporting inputs will be for the labor executed during the period of performance during each Government FY, which runs from October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October of each calendar year, beginning with 2013. Contractors may direct questions to the help desk by clicking on “Send an email” which is located under the Help Resources ribbon on the right side of the login page of the applicable Service/Component’s CMR website at http://www.ecmra.mil. The required data fields include:

(1) Contracting Office, Contracting Officer, Contracting Officer's Technical Representative;

(2) Contract number, including task and delivery order number;

(3) Beginning and ending dates covered by reporting period;

(4) Contractor name, address, phone number, e-mail address, identity of contractor employee entering data;

(5) Estimated direct labor hours (including sub-contractors);

(6) Estimated direct labor dollars paid this reporting period (including sub- contractors);

(7) Total payments (including sub-contractors);

(8) Predominant Product Service Code (PSC)/Federal Service Code (FSC) reflecting services provided by contractor (and separate predominant PSC/FSC for each sub-contractor if different);

(9) Estimated data collection cost;

(10) Organizational title associated with the Unit Identification Code (UIC) for the Army Supported Activity (the Army Supported Activity is responsible for providing the contractor with its UIC for the purposes of reporting this information);

(11) Locations where contractor and sub-contractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website);

(12) Presence of deployment or contingency contract language; and

(13) Number of contractor, and sub-contractor employees deployed in theater this reporting period (by country).

As part of its submission, the contractor will also provide the estimated total cost (if any) incurred to comply with this reporting requirement.

PART 6

APPLICABLE PUBLICATIONS

6.0 APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

6.1. The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures.

AR 11-2 Internal Management Controls

AR 25-2 Information Assurance

AR 380-67, paragraph 3-601 The Personnel Security Program

AR 530-1 Operations Security (OPSEC)

5152.209-4000 DoD Level 1 Anti-Terrorism Standards (FEB 2009)

Fort Bragg Post Access Policies

TECHNICAL EXHIBIT 1

Performance Requirements Summary The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective

PWS

paragraph /section number

Standard Performance Threshold

/ Acceptable Quality Level (AQL)

Method of Surveillance

The contractor shall receive, account for, process, and return all organizational and individual items tendered for cleaning

Pickup and Delivery

PWS: 5.1.3 &

5.3

Every garment must be bar-coded and must be electronically tracked in and out of each F&ES facility. A hand-held scanning system should be used and a receipt of pickup and delivery must be at the time of service.

Contractor will adequately record all items tendered for cleaning and to whom they belong.

Customer Feedback

Delivered articles shall conform to the generally accepted industry and local standards of quality, cleanliness, finish, appearance, and packaging

Cleaning and Laundering

PWS: 5.4

Laundering services shall be sufficient to remove soil, stains, and odors. Part of the cleaning process shall include an inspection of all garments to identify needed repairs

There will be no more than 2 customer complaints in a month

Customer Feedback

Clothing articles received by the contractor shall be individually inspected for condition of serviceability and classified as to the type of service required.

Maintenance and Repairs

PWS: 5.5

Repairs shall be made to all garments, as identified through inspection during the cleaning process or by notification by the fire department employee

Contractor must maintain a an adequate system for recording each individual item and the service provided

Customer Feedback

The contractor is responsible for receiving, collecting, exchanging, and distributing Uniforms exchange articles to and from organizations, activities, or authorized individuals

Maintenance and Repairs

PWS: 5.5

Garment deemed unusable (un-repairable or stained) by the fire department personnel, said garment shall be replaced with a -new garment of like size and material within 14 calendar days, due to the safety issues of wearing a non-fire resistant or retardant garment.

Maintain proper records and inventory of uniform exchanges. All replacement uniforms all have 14 day turn around.

Customer Feedback.