PWS Venue Cleaning for USMA Graduation 2023.pdf

Attachment 1 – Performance Work Statement Page 1 of 7

PERFORMANCE WORK STATEMENT (PWS)

CLEANING SERVICES FOR MICHIE

STADIUM FOR USMA GRADUATION

Part I

General Information

1. GENERAL: This is a non-personal services contract to provide Cleaning Services for Michie Stadium for USMA Graduation. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor, in turn, shall be accountable to the Government for Contractor or subcontractor personnel.

1.1. Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Cleaning Services for Michie Stadium for USMA Graduation as defined in this Performance Work Statement (PWS), except for those items specified as government furnished property and services. The Contractor shall perform in accordance with (IAW) the terms and conditions of the contract and consistently with the established standards in this PWS and contract.

1.1.1. The Contractor shall provide all labor, equipment (to include hoses and nozzles), p o w e r e q u i p m e n t , v e h i c l e s , tools, chemicals, supervision and other items or services necessary to perform the work defined under this contract at Michie Stadium, p re -g radua t ion , du r ing g radua t ion , and pos t -g radua t ion , United States Military Academy, West Point, New York.

During the performance of this contract, the Contractor shall be continuously cognizant of the fact that the stadium buildings and the surrounding areas supported under this contract represent an institution which is a historical site and whose image reflects upon the United States Government. It is therefore, essential that these facilities be maintained in the highest order of cleanliness and neatness at all times. The Contractor shall be responsible for insuring that their appearance, attitude and the manner in which they perform their work does not in any way bring discredit upon the institution of the United States Military Academy and the Government.

PERSONNEL: The Contractor shall provide a work force possessing the

Attachment 1 – Performance Work Statement Page 2 of 7 skills, knowledge, and training to satisfactorily perform the services required by this contract. Personnel performing work under this work statement shall remain employees of the Contractor and will not be considered employees of the government. The Contractor shall ensure that all employees are mature adults that are capable of demonstrating adequate knowledge of chemicals, tools, equipment and tasks required to competently perform the work described under this contract.

CONDUCT OF PERSONNEL:

A. The Contracting Officer may direct the Contractor to remove from the site and academy grounds any employee or employees, i f such action is deemed by the Contracting Officer to be in the best interest of the DPW, USCC or the United States Military Academy.

B. It is the responsibility of the Contractor to instruct their employees that all articles of possible personal or monetary value found on the Michie Stadium work site or the academy grounds shall be turned in to the Facilities Office, Ticket Office or Military Police at Michie Stadium.

IDENTIFICATION BADGES: See Contract Clause 52.204-0911, MEVA Personnel Access Control which is included within this solicitation/contract.

PERSONAL APPEARANCE: Contractor personnel working under this contract shall all be wearing matching uniforms and practice high standards of personal hygiene and maintain a clean, neat appearance while on duty.

Clothing shall be clean and neat; free from debris, dirt, mud, stains or other substances; and void of rips, tears and holes.

1.2. Background

1.3. Objectives: The basic service objective includes the following:

1.3.1. Provide common areas clean for the duration of the event. Crew shall have both male and female employees of sufficient number to carry out the tasks of this contract. COR will be present at all times.

1.3.2. Post event cleaning shall begin immediately after the public has left the facility.

All bulk garbage must be policed and disposed of prior to stopping work for the day. Work shall commence the next morning and continue until complete. COR shall be present to inspect and approve as needed.

1.4. Scope: Services include -The stadium area shall be cleaned of debris and

Attachment 1 – Performance Work Statement Page 3 of 7 trash, before during and after the graduation exercise.

2. All areas within the contract limits shall be thoroughly policed of litter, rubbish, trash and refuse of all types and shall be picked up and put into clear plastic bags before transporting and disposing of them in the compactor located near the Truxton Lacrosse Center. All trash will be disposed of in this compactor. At no time will the Contractor or his personnel throw refuse of any type over the walls or fences surrounding the stadium. (In lieu of packing the refuse into plastic bags, the Contractor may use an approved type compactor of his own, one that bales the refuse it has compacted or a truck mounted type).

3. SWEEPING: All vertical and horizontal surfaces; e.g. concrete, wood, metal composition latex and bituminous concrete shall be swept clean after pick up of litter, refuse, rubbish, etc.

4. WASHING AND HOSING: Prior to hosing down all of the areas specified, but after sweeping, the Contractor shall spot wash with hot water and a detergent, all surfaces, including seats, walls, floors and doors where soft drinks, food stuff and other types of beverages have spilled, stained or defaced the surfaces. Upon completion of the spot washing, the Contractor shall hose down the surfaces with clean water to remove all traces of detergent and other foreign matter. There shall be no traces of standing water after hosing.

The Contractor shall accomplish INITIAL CLEAN-UP: Unless otherwise specified, areas to be pressure washed during the pre-graduation stage of this contract will be all concrete, aluminum and plastic seating areas including all levels, ramps, portals, driveways, concourses and latrines.

All public men and women latrines will receive a top to bottom cleaning pre-graduation cleaning and all soap, towel, and toilet paper dispensers recharged.

Pressure washing cleaning will remove all accumulated algae, bird droppings, gum, and or stains on the seats, concrete seats, risers, and steps and step risers. Pre-graduation cleaning can initiate, within 24 hours after award with an anticipated start date of 17 May 2023. The schedule for cleanup will be coordinated with the COR. Due to ongoing activities such as sporting events and other ongoing preparations, the contractor must remain flexible in their work schedule.

PRE-GRADUATION CLEAN-UP: The contractor must have employees on site on the days leading up to graduation after all employees (DPW, concessions, contractors etc.) have completed their necessary tasks inside the stadium. The intent of this is to touch up and finalize anything needed around the stadium, which will undergo a deep cleaning one week earlier. Essentially the contractor is responsible for sustaining the cleanliness of the stadium after their initial cleaning with a heavy focus on the day immediately before the event.

GRADUATION DAY CLEAN-UP:

Attachment 1 – Performance Work Statement Page 4 of 7

BEFORE AND DURING EVENT- Contractor must be present and on site during the event 3 hours prior to the gates opening with a crew to address problems as they arise. Crew size should increase one hour prior to the gates opening to a level that is sufficient to keep rest rooms and common areas clean for the duration of the event. Shall consist of sufficient employees both male and female to maintain cleaning and restocking of all men and women latrines during the graduation event. Specifically cleaning shall continue throughout the graduation event with major responsibilities in the area of periodic inspection of both men and women's restrooms (MEN'S REST ROOMS TO BE CLEANED

BY MEN AND WOMEN'S RESTROOMS TO CLEANED BY WOMEN).

Restroom cleaning to include but not limited to cleaning the sinks, mirrors, toilet facilities and stalls, floors and replacement of bathroom supplies such as paper towels, toilet paper and soap and picking up litter in the area visible to the public in the vicinity of Gates 1, 2, 3, 4, 5, 6, 6A, 6B, 6C and 7 and a 50 foot radius outside of the Stadium.

POST EVENT- Immediately following the graduation events, but NET 1300, all debris will be blown down to the lower bleacher level, bagged, and placed in the dumpsters. All bulk garbage must be completely removed prior to leaving for the day. The concrete, aluminum and plastic bleacher areas including all levels, ramps, portals, driveways, concourses and latrines will be swept clean and hosed down with water. Any standing water must be swept, squeegeed or blown into a drain.

POST-GRADUATION DAY CLEAN-UP: There will be a complete inspection two days after the event at 0900 in order to assure that all concrete, aluminum and plastic bleacher areas including all levels, ramps, portals, driveways, concourses and latrines will be swept clean and hosed down with water. Any standing water must be swept, squeegeed or blown into a drain. All public men and women latrines will receive a final top to bottom cleaning and all soap, towel, and toilet paper dispensers recharged. Restroom cleaning to include but not limited to cleaning the sinks, mirrors, toilet facilities and stalls, floors and replacement of bathroom supplies such as paper towels, toilet paper and soap and picking up litter in the area visible to the public in the vicinity of Gates 1, 2, 3, 4, 5, 6, 6A, 6B, 6C and 7 and a 50 foot radius outside of the Stadium. Gates 6, 6a, 6b and 6c may be within the construction zone and the COR or DPW POC will have the final word as to which gates are being utilized. If the COR is unsatisfied with the result at this time, the contractor will have until NLT 1200 on the following day (event plus 3 days) to complete the job in its entirety.

1.5. Period of Performance: Work must begin no sooner than event minus 10 days and be complete no later than event plus 3 days by 1200.

Graduation will be on 27 May, 2023. There will be four (4) option years to

Attachment 1 – Performance Work Statement Page 5 of 7 follow.

1.6. General Information

1.6.1. Quality Control: Quality Control is the responsibility of the Contractor.

The Contractor is responsible for the delivery of quality services/supplies to the Government (see FAR 52.246-1 Contractor Inspection Requirements).

1.6.1.1. Quality Control Program: The Government is committed to a highly interactive relationship between quality control by the Contractor and quality assurance by the government recipient of services. This relationship shall be achieved through an effective Prevention Based Quality Control Program dedicated to ensuring the best possible products and services to end users. The Contractor shall provide their final written Quality Control Plan (QCP) no later than (NLT) and within five (5) days of any proposed changed to the KO.

1.6.1.1.1. The Contractor’s quality program shall demonstrate its prevention-based outlook by meeting the objectives stated in the PWS throughout all areas of performance. The QCP shall be developed to specify the Contractor’s responsibility for management and quality control actions to meet the terms of the contract. The QCP as a minimum shall address continuous process improvement; procedures for scheduling, conducting and documentation of inspection; discrepancy identification and correction; corrective action procedures to include procedures for addressing Government discovered non-conformances;

procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis; procedures for collecting and addressing customer feedback/complaints.

1.6.1.1.2. The Contractor shall provide, all reports generated as a result of the Contractor’s quality control efforts. This shall include any summary information used to track quality control, including any charts/graphs.

1.6.1.1.3. The Contractor’s QCP shall be incorporated into and become part of this contract after the plan has been accepted by the KO. Proposed changes made after KO acceptance shall be submitted in writing through the COR to the KO for review and acceptance prior to implementing any revision. The Contractor’s QCP shall be maintained throughout the life of the contract and shall include the Contractor’s procedures to routinely evaluate the effectiveness of the plan to ensure the Contractor is meeting the performance standards and requirements of the contract.

1.6.1.2. Contractor Discrepancy Report (CDR): When the Contractor's performance is unsatisfactory, a CDR will be issued. The Contractor shall reply in writing within five (5) work days from the date of receipt of the CDR, giving the

Attachment 1 – Performance Work Statement Page 6 of 7 reasons for the unsatisfactory performance, corrective action taken, and procedures to preclude recurrence.

1.6.1.3. Quality Assurance: The COR will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the COR must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s). When an observation indicates defective performance, the COR will require the Contractor or designated on-site representative to initial the observation to acknowledge the defective performance. The acknowledgement of the observation does not necessarily constitute Contractor concurrence with the observation, only that the Contractor has been made aware of the defective performance.

1.6.3. Recognized Federal Holidays The Contractor is normally not required to perform services on recognized federal holidays. However, that requirement is subject to mission execution requirements. The Contractor shall not be required to perform services on recognized federal holidays. The recognized federal holidays include:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day Washington’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.6.3.1. When a holiday occurs on a Saturday, Federal employees are normally granted the previous Friday as the holiday observance. When a holiday occurs on a Sunday, Federal employees are normally granted the following Monday as the holiday. The contractor shall work on the days the Government is scheduled to work.

1.6.3.2. When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor will have the following options:

1.6.3.2.1. Reschedule the work so it is performed the following day unless the following day falls on a weekend.

1.6.3.2.2. Reschedule the work on any day that is mutually satisfactory.

1.6.4. Hours of Operation: The Contractor shall be responsible for providing services, between the hours of 7:30 am – 4:30 pm, Monday through Friday, except federal holidays or when the government facility is closed due to local or national emergencies, administrative closings or similar government directed facility closings. For other than firm fixed price contracts, the Contractor will not

Attachment 1 – Performance Work Statement Page 7 of 7 be reimbursed when the government facility is closed for the above reasons.

The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential to successful performance under this contract. No overtime (OT) or compensatory time (CT) is authorized. Contractor personnel shall not exceed a 40 hour work week; flexible work schedule may be considered.

1.6.5. Place of Performance. Contractor shall have routine access to Government-controlled facilities. The work to be performed under this contract shall be accomplished at the United States Military Academy, West Point, NY.

1.6.6 Antiterror Measures. Contractor must ensure that all personnel have satisfied the following requirements:

- Identification of Contractor personnel

- iWATCH Training

- Force Protection Conditions (FPCON’s) Clause

- Alien Employment

- E-Verify