PWS tower support.docx

Performance-based Work Statement for Common Data Links Support and

1.0 Description of Services:

1.1 Objective(s): This Performance-based Work Statement (PWS) describes the services required to support the Distributed Common Ground Stations (DCGS), ground Line-of-Sight (LOS), Beyond-Line-of-Sight (BLOS) and Satellite Communications (SATCOM) as required by the C2ISR Program Office, Robins AFB, GA. The Contractor shall perform logistics support and sustainment services. These services include: furnishing the necessary personnel, repair, facilities, and material to fabricate, assemble, test, deliver, and install the equipment and software as required to maintain and enhance the performance of these systems and ancillary products. The scope of support for this effort also includes potential modifications and upgrades of legacy systems and/or the development/procurement of new systems or components. The Contractor shall provide Contract Field Service Representative (CFSR) support for critical worldwide operations in support of the USAF AFMC AFLCMC/HBGB/HBGW. The CFSR contract work required is for the total sustainment of the LOS and BLOS data link systems, and airborne support.

1.2 Background: The Air Force data link systems provide for the data transmission from various Air Force aircraft to DCGS and between DCGS sites, using but not limited to, reach- back architecture. Applicable Air Force aircraft include, but are not limited to, the U-2 and RQ- 4. There is no organic capability for these systems, as they were designed and fielded to be Contractor supported for the life of the system.

1.3 Benefit to United States Air Force (USAF): This acquisition will benefit the USAF by providing global Intelligence, Surveillance and Reconnaissance (ISR) capabilities to Combatant Commanders and other customers with uninterrupted stream of multi-intelligence. This capability will provide real-time information sharing among military services, reduce decision- loop time and find/identify time sensitive targets.

2.0 Services Summary:

Paragraph Performance Threshold

FA2398-24-F-B001

attempt with no Cat I and no priority 2A or 2B Cat II deficiencies.

Request/Authorization for In-Scope Tasking (RAIT) cost/schedule control, mitigate for vanishing vendors/Diminishing Manufacturing Sources and Material Shortages

3.0 Government Property and Services:

3.1 Contractor Responsibility: The Contractor shall be responsible for Government property in their possession in accordance with the Federal Acquisition Regulation (FAR) and applicable supplements including, but not limited to, FAR Part 45, Government Property; FAR 52.245-1, Government Property; and Defense Federal Acquisition Regulation Supplement (DFARS) Part 245, Government Property. The FAR and applicable supplements can be accessed at the following site: http://farsite.hill.af.mil .

3.2 Government Property to be Provided: Government property to be provided includes parts/ spares/support equipment owned by the U.S. Government and is accountable under this contract. Government property will be identified and made accessible to the Contractor. These parts shall be used to support this contract and repair actions initiated under this contract. If applicable, reference the contract/order Attachment 1, Property Management. All U.S. Government owned equipment shall be managed in accordance with the provision of AFMAN 23-110. The procedures specified are in addition to those required by the Government property clause of the contract of which shall take precedence in case of conflict. Wherein the provisions of AFI 23-123, and AFI 23-101 conflict with provisions of the Government property clause of the applicable contract, the Government property clause shall take precedence.

3.2.1 Government Furnished Property and Equipment (GFP/GFE): The Contractor shall maintain a list of all Government owned equipment, to include serviceability/status. An annual GFE/GFP inventory status report shall be provided to the Air Force Procuring Contract Officer (PCO), Defense Contract Management Agency (DCMA)/Defense Contract Audit Agency (DCAA), upon written request within five business days. The Contractor and Government representative(s) shall conduct and document a joint inventory of all GFP and GFE at the contract start and contract completion as coordinated with the Government. Inventory of all

FA2398-24-F-B001

GFP, and CAP shall jointly conducted within 30 calendar days of contract start and within 30 calendar days prior to contract completion. (CDRL: A045, DI-ILSS-81251)

3.3 Loss of Government Property:

3.3.1 Definition of Loss of Government Property: In accordance with DFARS 252.245-7002, Reporting Loss of Government Property, “loss of Government property” means unintended loss of or damage to Government property including property that cannot be found within a 14 business day search, loss due to inadequate storage, theft, loss due to lack of security, damage requiring repair to restore the item to usable condition, or damage that renders the property useless for its intended purpose or Beyond Economical Repair (BER). BER is 75% of the acquisition cost to replace the property unless property is Diminishing Manufacturing Source (DMS). Loss of Government property does not include manufacturing defects, obsolescence, normal wear and tear, or purposeful destructive testing. Unless otherwise stated in the contract/order, loss of Government property does not include normal and reasonable inventory adjustments, i.e., losses of low priority consumable material, such as common hardware, as agreed to by the Contractor and the Government Property Administrator.

3.3.2 Reporting Loss of Government Property: The Contractor shall use the Defense Contract Management Agency (DCMA) eTools software application to report loss of Government property at the site below. The reporting requirement does not change any liability provisions or other reporting requirements that may exist under the contract/order. http://www.dcma.mil/aboutetools.cfm

3.4 Return of Government Property: All property provided by the Government remains the property of the Government and shall be returned to the Government upon completion of the contract/order. All Government property shall be returned to the Government in the condition provided unless approved in advance by the PCO. All material generated under the contract/order becomes the property of the Government and shall be returned to the Government upon completion of the contract/order. All Department of Defense (DD) Form 1423, Contract Data Requirements List (CDRL), and deliverables become the property of the Government upon receipt. At or before the termination of subject contract, the Air Force PCO will provide detailed instructions to the Contractor for the disposition of applicable Government owned plant equipment, and/or the transfer of said equipment to additional / separate contract(s).

3.5 Government System(s): The Government will provide Contractor personnel access to system(s) necessary to perform tasks under the contract/order. Upon completion/termination of the contract/order or transfer/termination of Contractor personnel, the system account(s) will be closed.

3.5.1 Common Access Card (CAC) Software: At or before the start of the subject contract, the Government will provide, to the Contractor, software required to enable CAC access to those Air Force, RGS, and/or technology systems required for the proper execution of the subject PWS. This software will include any required Government security certificates. This software will not include any hardware drivers required to enable communications between Contractor-owned FA2398-24-F-B001 CAC readers and Contractor-owned computer systems, and no technical support for said software and/or systems is included.

4.0 Technical Requirements

4.1 Period and Place of Performance

4.1.1 Contract/Order Period of Performance (PoP): The overall contract POP is 1 Nov 2020 to 31 Oct 2025.

4.1.2

4.2 Item Unique Identification (IUID)

4.2.1 In accordance with DFARS 252-211.7003(a), Item Identification and Valuation/ Definitions, ‘DoD unique item identification’ means a system of marking items delivered to DoD with unique item identifiers that have machine-readable data elements to distinguish an item from all other like and unlike items.” Unique item identification is required for all items that meet the criteria established by DFARS 211.274-2, Policy for unique item identification.

4.2.2 The Contractor shall mark items in accordance with DFARS 211.274-2, DFARS 252- 211.7003, and Military Standard (MIL-STD)-130N, Department of Defense Standard Practice / Identification Marking of U.S. Military Property.

4.2.3 In accordance with the Department of Defense Guide to Uniquely Identifying Items Assuring Valuation, Accountability and Control of Government Property, the Government user will add item(s) to the Department of Defense (DoD) IUID Registry. The Government user or Contractor representative responsible for causing “life cycle events” (i.e., abandoned, consumed, destroyed by accident, destroyed by combat, donated, exchanged – repair, exchanged – sold, exchanged – warranty, expended – experimental/target, expended – normal use, leased, loaned, lost, reintroduced, retired, scrapped, sold – foreign Government, sold – historic, sold – nongovernment, sold – other federal, sold – state/local, and stolen) will update the item record(s) in the DoD IUID Registry.

4.3 Packaging

4.3.1 The Contractor shall package and mark end items and components in accordance with the contract (basic or order, as applicable) Air Force Materiel Command (AFMC) Form 158, Packaging Requirements; MIL-STD-129P, Department of Defense Standard Practice / Military Marking for Shipment and Storage; MIL-STD-130N, Department of Defense Standard Practice / Identification Marking of U.S. Military Property; and MIL-STD-2073-1D, Standard Practice for Military Packaging. The Contractor shall ensure that classified material is packaged, marked and FA2398-24-F-B001 shipped in accordance with DoD 5220.22-M, National Industrial Security Program Operating Manual (NISPOM). The Contractor shall package and mark material in accordance with other applicable Government regulations including, but not limited to, those regarding security, safety and environmental concerns.

4.3.2 The Contractor shall package and mark material for movement, shipment, receipt and storage in a manner that ensures the protection and preservation of the material for shipment to and storage at the destination. The Contractor shall package electronic parts susceptible to electrostatic discharge damage in accordance with MIL-STD-1686C, Department of Defense Standard Practice / Electrostatic Discharge Control Program for Protection of Electrical and Electronic Parts, Assemblies and Equipment (Excluding Electrically Initiated Explosive Devices), and MIL-HDBK-263B, Military Handbook / Electrostatic Discharge Control Handbook for Protection of Electrical and Electronic Parts, Assemblies and Equipment (Excluding Electrically Initiated Explosive Devices).

4.3.3 In accordance with MIL-STD-2073-1D, shipping containers received, which meet the requirements of the AFMC Form 158 and are suitable for return shipment of serviceable assets, shall be reclaimed and stored for reutilization. Unsuitable shipping containers shall be disposed of and replaced with new containers that meet the requirements of the AFMC Form 158.

4.3.4 Palletizing: The Contractor shall palletize loads for shipment in accordance with MIL- STD-147E, Department of Defense Standard Practice: Palletized Unit Loads.

4.4 Counterfeit Electronics Parts: The Contractor shall establish policy and procedures to mitigate the risk of counterfeit electronics parts being installed in end items or otherwise entering the USAF/DoD inventory in accordance with Aerospace Standard (AS)5553A, Fraudulent/Counterfeit Electronics Parts; Avoidance, Detection, Mitigation, and Disposition.

The Contractor shall adhere to DFARS 246.870, Contractors’ Counterfeit Electronic Part Detection and Avoidance Systems; DFARS 252.244-7001, Contractor Purchasing System Administration; DFARS 252.246-7007, Contractor Counterfeit Electronic Part Detection and Avoidance System. The Contractor’s purchasing actions shall be evaluated in accordance with DFARS 244.3, Contractors' Purchasing Systems Reviews, and DFARS 252.244-7001.

4.5 Travel: Travel requests for Contractor personnel shall be submitted for approval to the Contracting Officer Representative (COR) and the PCO prior to costs being incurred and a minimum of five business days in advance of departure. Travel by Contractor personnel shall be conducted in accordance with FAR 31.205-46, Travel Costs.

4.5.1 The Contractor shall be required to travel to various Continental U.S. (CONUS) and/or Outside the Continental U.S. (OCONUS) locations in support of this PWS. The Contractor shall utilize the Government’s Joint Travel Regulation (JTR). The Contractor shall be responsible for passports and international driver's licenses.

4.5.2 All travel (CONUS and OCONUS) requests shall be coordinated through the appropriate Air Force Program Manager and await approval by the Air Force COR and PCO for reporting/tracking purposes. Travel requests shall be submitted a minimum of five business days FA2398-24-F-B001 in advance of departure for CONUS and 15 business days for OCONUS. Exceptions to the submission suspense shall be coordinated with the PCO prior to submittal.

4.5.3 Travel accomplished without approval and authorization from the Government PCO and the COR will jeopardize reimbursement of travel expenses. The assignment or reassignment of CFSRs to all Operating Locations shall be accompanied by a Letter of Intent (LOI). The date and duration of an assignment shall be mutually agreed upon between the Contractor and Government Program Manager (PM), and approved by the Government PCO or representative.

4.5.4 All CFSR travel requests shall be coordinated with the CFSR Site Lead and Government to prevent conflicts with operational requirements; including management travel, projected rotations, vacations, backfill and other incidental travel within the scope of the contract.

4.5.5 The Contractor shall identify personnel for OCONUS positions and Contractor personnel occupying these positions must have the following prior to arrival OCONUS:

a. Status of Forces Agreement (SOFA) as per PWS attachment 5

b. Force Protection training (provided by the Government, schedule with PM 120 business days prior to travel).

c. Each Contractor employee completes a DD Form 93, Record of Emergency Data.

d. The Contractor shall comply with all immunization and medical screening requirements established by the theater commander, which may also include DNA sampling and HIV tests.

e. The Contractor shall comply with the anthrax vaccine policy. In accordance with the Air Force Anthrax Vaccine Immunization Program (AVIP), 18 Jan 2007, any Mission Essential Contractor personnel performing work in the CENTCOM AOR or Korea for greater than 15 calendar days are required to obtain the Anthrax vaccination.

f. The Contractor shall provide all visas, SOFA approvals, and other documentation necessary for travel and in-country presence 120 business days prior to travel IAW Attachment 5.

4.6 System Availability / Reliability

4.6.1 The Contractor shall be responsible for providing services in support of the Data Link at all DCGS and RGS sites, as detailed in the following sections of this PWS. This effort includes the tasks to build, operate, and/or maintain multiple strings of equipment (as identified in task orders) in order to achieve/maintain a high level of system availability/reliability.

4.6.2 The Contractor shall be evaluated on system availability/reliability. The System availability shall be maintained at a minimum 99% rate for DCGS and 99.9% for RGS for entire PoP.

4.6.3 Functional tasks will be performed under the direction and guidance of the Government and/or designated representatives to assure end-to-end integration. The Contractor shall perform the following tasks, but are not limited to:

a. RGS 24/7 Contractor Site Support for operations.

PR:FD2399-21-00103 5 Revision 1

b. Provide hardware and software upgrades, operational and maintenance support.

c. Purchase, install and maintain authorized Commercial Off-The-Shelf (COTS) and Government Off-The-Shelf (GOTS) equipment.

d. Provide technical support for systems engineering, communications studies, white papers and other areas specified by the Government PCO or Contracting Officer Technical Representative (COTR). (CDRL: A019, DI-MISC-80508B/T)

e. RGS: Provide operations and maintenance (O&M) support of the Situational Awareness Computer (SAC), Publisher Subscriber Server (PSS) Hub and other ancillary equipment/software.

f. Ensure all deliverable systems meet Government Certification and Accreditation (C&A) timelines and criteria.

4.7 Program Management Support: The Contractor shall provide complete PM support for all disciplines applicable to this PWS. Support includes but is not limited to planning and control, quality configuration, data management, property storage, logistics support, preventative maintenance, security equipment repair and system sustainment.

4.7.1 The Contractor shall include coordination and management of all the Contractor’s Air Force DCGS, RGS, and subordinate and associate vendors/Contractors (as applicable, and IAW applicable Government controlled Interface Control Documents (ICDs), and internal Contractor divisions, sections, and/or organizations, as required to ensure successful contract performance.

4.7.2 Program Managers: The Contractor shall establish managers, having authority and responsibility for each of the two programs (DCGS, and RGS) comprising the overall effort detailed in the subject PWS/contract and any/all subsequent Task Orders (TOs)/Delivery Orders (DOs), as awarded/issued. The PMs shall have the resources and authority to ensure efficient and timely program execution. A major intent of the PM is to provide the applicable Government PMs a point-of-contact (POC) with the Contractor in order to avoid any/all possible duplication of effort and minimize confusion that may otherwise be expected to result from the anticipated number/complexity of individual TOs/DOs to be awarded.

4.7.3 Proposals: The Contractor shall prepare, submit, and execute (if/when negotiated/ approved by the Air Force PCO) detailed cost/technical proposals addressing the full scope of the task descriptions.

4.7.3.1 The Contractor shall create a Contract Work Breakdown Structure (CWBS) and dictionary that defines all CWBS elements per Government direction. The Contractor shall use labor categories IAW applicable Defense Contracting Audit Agency (DCAA) labor categories.

4.7.4 Reviews: The Contractor shall prepare Program Management Review (PMR) briefing materials/slides, present briefings, and host Technical Interchange Meetings (TIMs) and PMRs at periodic intervals (to include preparation/distribution of minutes), as directed by the USG. Dates and locations for PMRs, final agenda content, will be decided by the applicable RGS and/or DCGS PMs, following coordination with the USG, applicable Government sponsors, and the Contractor. TIMs shall be held on discretion on an as needed basis. (CDRL: A002, DI-ADMN- 81250B/T)

4.7.5 The Contractor shall prepare PMR meeting minutes for signature prior to completion of the meeting, conference, review, etc. A formal copy of the minutes shall be submitted within 10 business days following conclusion of the meeting event. The Contractor shall provide a PMR Read Ahead Package to the applicable RGS and/or DCGS PMs, consisting of briefings and agenda not later than 10 working days prior to the PMR. (CDRL: A002, DI-ADMN-81250B/T)

4.7.6 Additional Program Management Requirements: The Contractor shall provide the following additional program management support:

4.7.6.1 The Contractor shall develop, maintain, and provide an Integrated Master Schedule (IMS) for each program, i.e. DCGS and RGS, under the scope of the subject PWS. (CDRL: A067, DI-MGMT-81861/T)

4.7.6.2 The Contractor shall breakout the RGS equipment list and provide it in Microsoft Excel format. The RGS equipment shall be reported independent of the Data Links asset schedule.

4.7.6.3 The Contractor shall be responsible for the following: oversight/coordination/control of field operations, CFSRs, O&M support, project planning, financial management, configuration management, and quality assurance.

4.7.7 Contract Funds Status Report: The DCGS Contractor shall deliver a Contract Funds Status Report per the requirements of CDRL A005, DI-MGMT-81468/T. RGS Contract Funds Status Report shall be accomplished on DD Form 1586.

4.7.8 Monthly Program Status Reviews: The Contractor shall conduct informal monthly Program Status Review (PSR) meetings as requested by USG to monitor the status of the contract. Each meeting will provide a review of Technical Performance Measures (Mission Availability, Maintenance Quality, and Adherence to C2ISR Division Configuration Management Plan (CMP).

4.7.9 The Contractor shall prepare and deliver monthly status reports electronically in accordance with the CDRL. Status reports shall document the status of all inducted parts, TAT, MICAP items, costs, schedule, quality and a mitigation action plan. No more than one error in technical content for every 20 pages submitted. Contractor format will be approved by the USG. The Contractor shall address, at a minimum, the following in the monthly report: (CDRL: A006, DI-MGMT-80227/T; A046, DI-ILSS-80525)

a. Work in Progress (WIP) Review

b. Top 25 TAT / MICAP intensive management

c. Cost and Schedule Driver

d. Repair costs forecast

e. Reportable repair data

f. GFP/CAP summary

g. Quality management summary

h. Reporting period RFI, watch list, PM inquiry issue review

i. Process enhancement initiatives and TAT impact

j. Risk(s)

k. Action Item Review

4.7.10 Request for Information (RFI) Management: The Contractor shall provide proactive tracking and rapid turnaround of RFI. All such requests will be presented to the Contractor by the PCO or PM in letter or email format. 100% of the time, the Contractor shall acknowledge receipt within one business day. The Contractor shall evaluate time needed to collect data within two business days, and 95% of the time submit response within 10 business days of RFI receipt, or establish Government-approved suspense date. The Government will evaluate and approve or reject the Contractor’s response. The Contractor shall track and present a summary of RFI as part of program management reviews.

4.8 Operational Support:

4.8.1 The Contractor will provide O&M support for the Government owned DCGS and RGS equipment within the Contractor compound, consisting of but not limited to the, Modularized Interoperable Surface Terminal (MIST-II), Theatre Wideband Interoperable Surface Terminal (TWISTER), Deployable Surface Asset (DSA), Ground Pre-flight Link Equipment and Theater Wideband Relay. Cascade Test Bed, Relay Next (ASM-V2 and Pathway) equipment and software, Dashboard, One Way Link, Chronos, REG, RAK, Dual Band RFE, IDHC network and all its operating locations, Government sponsored SIPRNet equipment, LOS and BLOS test beds, associated equipment, test stands and data link support ground/test equipment, Modem kits, RFA kits, Pre-flight Link systems, Theater Wideband Relay, SSET, and future equipment/systems. This support includes, but is not limited to, the following:

a. Manage and ensure proper operation of test bed equipment.

b. Specialized Repair Activity (SRA) support (testing for failure) verification and proper operations of repair items.

c. Provide facilities to conduct engineering verification and testing.

d. Support Defense Information Systems Agency (DISA) and Intelsat terminal certification on both airborne and ground terminals.

4.8.2 Operational Support (for RGS only): The Contractor shall provide sustainment support for the fielded RGS systems. All RGS operating locations under the jurisdiction of AF/A2 are classified. The Contractor shall provide appropriately cleared personnel in accordance with the applicable DD254 governing personnel access to RGS sites.

4.8.3 Contractor Site Support (for RGS only): The Contractor shall provide the following operational support:

a. The Contractor shall provide on-site personnel to support 24/7 operations.

b. The Contractor shall provide the Government a duty schedule which provides for efficient manning and fosters crew integrity.

c. The Contractor shall operate and maintain all the equipment under the subject PWS to maximize equipment benefit and minimize staffing costs. This includes, but is not limited to, legacy Ground Control Element (GCE), Cascade system, ASM-V2 and Pathway modems, GOSHAWK Network, Inter Facility Data Handling Capability (IDHC), Remote Equipment Group (REG), Relay Antenna Kit (RAK), Campus Area Network (CAN) equipment, and IC-GIG network connections at the RGSs.

4.8.4 The Contractor shall adhere to the following guidelines (for RGS only) in providing sufficient staffing to accomplish required duties and to support an operations profile:

a. Accomplish on-site diagnostics and preventative and corrective maintenance in a manner consistent with operational needs.

b. Manage existing spares to support all operational hardware delivered and managed under the subject PWS at the specified availability rate. Return failed parts to the depot maintenance activity for repair or replacement. Failed items will be shipped from sites within three business days.

c. Operate and maintain the RGS systems and maintain the end-to-end configuration control of the BLOS link. Advise, assist, and respond to the direction of the Government POC or designated representative.

d. Coordinate and support Readiness Reviews and/or Engineering/Operational Review Boards (ERBs/ORBs) to evaluate the test, training, coordination, documentation, and readiness of the system changes before promotion to the operational baseline.

e. Support RGS elements in testing, evaluating, analyzing, reporting, and managing resources and mission-related data.

f. Provide operations and maintenance support for the Government owned Cascade system, IDHC system, REG, RAK, ASM-V2 and Pathway modems, Remote Data Transfer Protocol (RDTP), and GOSHAWK Network at all designated locations.

g. Perform software maintenance, resolve system discrepancies, both hardware and software, in a timely manner to include performing integration checkout and test functions for changes to the Cascade, IDHC, GOSHAWK, REG, RAK, ASM-V2 and Pathway modem baselines, installations and de-installations as required, maintenance of all RGS baseline systems’ specifications and drawings that document the software, database, and hardware baselines, obtain and manage all software licenses and hardware vendor maintenance agreements.

h. Operate and maintain the Cascade Data Link system to interface with the Deployable Surface Asset (DSA) system. The Contractor shall maintain the Cascade to DSA technical interfaces to support a total of QTY (6) Cascade links at each of the RGS operating locations. The Cascade system shall process the CDL waveform, calculate the antenna pointing vectors, provide command, control and status for the DSA remote antenna interface at the Cascade operator station.

i. Support the design, test, integration, security accreditation & certification, system acceptance and site installation of software and hardware required to sustain DSA and Cascade interconnectivity. The Contractor shall be charged with the responsibility of deploying and operating the DSA system at Government direction to current and future Department of Defense sites/units or other designated locations both CONUS and OCONUS. Specific DSA operating sites to be supported under this PWS shall be specified in individual task and delivery orders.

j. Provide Test and Demonstration Support including delivering a security test plan and risk management plan to operate the RGS in support of program tests and demonstrations.

(CDRLs: A064, DI-NDTI-81351/T; A065, DI-MGMT-81808)

4.9 Engineering/Technical Services: The Contractor shall provide a broad range of engineering/technical services for applicable DCGS and RGS systems/components.

4.9.1 The scope of the subject effort shall be all encompassing relative to providing complete sustainment support, system/component modifications/upgrades, and development/ for procurement/installation of new systems/components. Contractor engineering/technical services shall support O&M of existing hardware and software, provide development facilities for new and follow-on systems/components, and provide for computer program/software configuration controls for all systems, associated hardware, and support equipment. This support also includes, but is not limited to:

a. Timely resolution of system deficiency reports (hardware and software) to include performing integration checkouts and test functions for any baseline changes.

b. As-required installations/de-installations.

c. Maintenance of all system specifications/drawings that document the hardware, software, and/or database baselines.

d. Obtain and manage all software licenses and hardware vendor maintenance agreements.

e. Develop training materials for operators and maintainers as specified in TOs/DOs. (CDRL: A017, DI-ILSS-80872/T)

4.9.2 The Contractor shall also provide said engineering /technical services support at various locations, both CONUS and OCONUS, including Government facilities, other prime Contractor facilities, and/or other associate Contractor facilities.

4.9.3 Engineering/Technical Studies/design reviews: The Contractor shall conduct trade-off analysis, vendor searches, vanishing vendor research, and detailed investigations into system/component discrepancies, technical analysis/evaluations including risk assessment reports, testing, failure analyses, solution alternative analyses, material deficiency evaluations, quality assurance deficiency evaluations, proof-of-concept studies, and engineering/technical support task coordination. Said tasks may be initiated/identified in conjunction with Contractor SRA efforts, feedback from CFSRs, DCGS, RGS PM requests, other Government technical/management personnel requests, and/or Contractor technical or management staff requests. (CDRLs: A064, DI-NDTI-81351/T; A065, DI-MGMT-81808; A039, DI-ALSS- 81535/T;)

4.9.4 Estimation/Planning Documents: The Contractor shall prepare/submit PWS related documents, white papers, preliminary task description documents, task schedules, and rough- order-of magnitude (ROM) cost estimates relative to applicable DCGS and RGS efforts. This support can assist in the analyses of applications. (CDRL: A019, DI-MISC-80508B/T)

4.9.5 Design Reviews (RGS Only). The Contractor shall prepare for, host, and/or otherwise support applicable design reviews. The Contractor shall also review documentation associated with related sustainment, upgrade, and/or development programs and provide applicable comments. This effort includes any/all support for RGS ERBs/ORBs as necessary to evaluate the test, training coordination, documentation, and readiness of the system changes before promotion to the operations baseline. When mission requirements exceed operations manning capacity, execute such requirements as authorized and funded by the Air Force PCO for surge support.

4.9.6 The Contractor shall provide engineering/technical assistance within 24 hours to On Site System Engineers (for RGS only), CFSRs, and applicable USG users at applicable sites/units. Additionally, the Contractor shall provide in-plant systems engineering support for the RGS to include keeping the systems mission ready, as required, maintain system configuration, support systems upgrades and repair of Line Replaceable Units (LRUs).

4.9.7 Engineering and Test Support (for RGS only). The Contractor shall develop (design, build, and test) the hardware and software configuration required for the RGS system(s). The RGS system includes but is not limited to RDTP, Cascade system, GOSHAWK network, REG, RAK, ASM-V2 and Pathway modems and the IDHC network. The hardware design will provide for a rack-mounted configuration for all servers with a desktop configuration for the workstations. The Contractor shall provide hardware design engineering support to requirements analysis, hardware design, and technical documentation updates (Security test plan and Risk Management Plan). (CDRLs: A064, DI-NDTI-81351/T; A065, DI-MGMT-81808)

4.9.8 The Contractor shall be evaluated relative to documentation quality/accuracy.

Documentation shall contain no more than one error in technical content in the first submission for every 20 pages submitted. Examples of technical errors include, but are not limited to: gross spelling errors, deficient configuration management drawings, parts list inaccuracies, or wrong requirements. All identified deficiencies must be corrected in the final submittal.

4.9.9 The Contractor shall coordinate with the customer and appropriate associate Contractor(s) program personnel for determination of final site configuration.

4.9.10 The Contractor shall create Configuration Management (CM) controlled engineering drawings as part of this effort. The Contractor shall provide the technical input for updating the Interface Control Documents (ICDs), Technical Requirement Document (TRD), Interface Design Description (IDD), Software Requirements Specification (SRS), Software Design Description (SDD), Security Assessment Report (SAR),), and System Security Plan (SSP). The Contractor shall provide hardware engineering and production engineering to prepare kits for all DCGS, and RGS systems at the Contractor facility prior to shipment and installation. (CDRLs:

A009, DI-CMAN-81248B; A010, DI-IPSC-81436A/T; A011, DI-IPSC-81433A/T; A012, DI- IPSC-81436A/T; A030, DI-MGMT-80033A/T; A027, DI-MISC-80508B/T;)

4.9.11 CM and Control: The Contractor shall be tasked with CM and control responsibility for applicable DCGS and RGS systems. CM and control responsibility shall include configuration documentation and change control, change management/system integration responsibilities IAW this PWS Attachment 4. (CDRLs: A040, DI-CMAN-80858B; A058, DI-CMAN-81022C) FA2398-24-F-B001

4.9.12 Data Link TCTO Kits: The Contractor shall provide a capability to produce TCTOs and TCTO Kits to support modifications as approved by the Government. (CDRL: A018, TM- 8601Q)

4.9.13 Installation Support: The Contractor shall prepare the necessary installation documentation and provide that information at the required Government meetings such as CCB reviews. The Contractor shall prepare and coordinate a Site Installation Plan (SIP), Security Test Plan, Risk Management Plan, engineering drawings, Software Version Description Document (SVDD), training materials and test plans/procedures. The Contractor shall provide and assemble all material required for the installation and integration at Government sites to include, but not limited to, cable, connectors, wiring, mounting hardware, and other associated materials.

(CDRLs: A030, DI-MGMT-80033A/T; A064, DI-NDTI-81351/T; A065, DI-MGMT-81808; A013, DI-IPSC-81442A; A017, DI-ILSS-80872/T; A022, DI-SESS-81704)

4.9.14 The Contractor shall travel to the individual sites to perform site surveys as required. If required, the Contractor shall provide the Government with presentation materials of the proposed installation and/or work to be performed. The Contractor shall support the creation of the documentation required to support any Government reviews necessary for installation approval IAW the execution of this effort. (CDRL: A002, DI-ADMN-81250A)

4.9.15 Functional/Performance Testing Support: The Contractor shall verify the functional performance of the DCGS and RGS systems/components. The Contractor shall formally execute the acceptance test procedures. The Contractor shall be evaluated relative to these tests. 100% of all test cases shall be conducted IAW Government approved test procedures. The applicable performance objective being 90% of all test cases conducted IAW the approved test procedures shall pass on the first attempt with no Cat I and no priority 2A or 2B Cat II deficiencies. The remaining 10% shall pass on the second attempt with no Cat I and no priority 2A or 2B Cat II deficiencies. The Contractor shall submit an Accreditation Report once testing is completed. (CDRL: A023, DI-NDTI-80809B/T)

4.9.16 Concept Demonstrations: The Contractor shall perform concept and/or existing DCGS and RGS demonstrations as identified in individual TOs/DOs.

4.9.17 Support for Briefings/Reviews: The Contractor shall provide the necessary engineering/technical support to prepare/present/attend technical briefings, presentations, reviews, etc. (CDRL: A002, DI-ADMN-81250A)

4.9.18 Test Bed Support: The Contractor shall provide engineering/technical support to DCGS system /component test beds and the RGS Operational Support Facility (OSF) at Salt Lake City, UT.

4.9.19 Program Interface Support: The Contractor shall coordinate all necessary engineering efforts with other program/associate Contractors to ensure that applicable DCGS and RGS support equipment, and airframe interface requirements are properly established and implemented. The Contractor shall submit a Systems Engineering Management plan in order to describe the Contractor’s planned systems engineering approach to meeting the program’s contract, objectives, and overall technical and management approach. (CDRL: A041, DI-SESS- 81785)

4.9.20 Networking and Satellite Time: The Contractor shall provide specialized engineering support relating to multi-level network security, acquiring satellite time, and Host Nation Agreements, relative to applicable DCGS and RGS efforts.

4.9.21 RGS Support: The Contractor shall provide development and procurement resources and support for maintaining compatibility with evolving RGS data providers as approved by the Government. This effort shall include standard planning, development, and delivery milestones.

4.9.22 Tasking Documents: The Contractor shall prepare/submit and execute (if/when negotiated/approved by the Government) RAIT documents to support the full scope of the subject PWS and subsequent TOs. Once RAITs are approved by the Government, the Contractor shall be evaluated relative to controlling cost and schedule during the execution of said RAITs. The applicable performance objective is to reduce/eliminate cost over-runs, and ensure timely completions, with the performance threshold for RAIT completion, being an average cost growth of no more than 5%, and average RAIT completion delay of no more than 15 calendar days, during any one year period (including revisions) due to Contractor miscalculations.

4.9.23 Cybersecurity: The Contractor shall support requisite cybersecurity processes, and establish a cybersecurity control process to ensure appropriate documentation is created IAW Intelligence Community Directive (ICD) 503. When applicable, documentation shall be in support of a Security Impact Analysis (SIA) for all changes of this effort to be incorporated in the respective Approval to Operate (ATO) package. The Contractor shall also provide all documentation and inputs for the Government to obtain an Interim Authority to Test (IATT), Interim Authority to Connect (ATC), and/or separate ATO, as applicable and requested by the Government. The Contractor shall ensure that all systems are accreditable IAW DoDI 8510.01 and AFI 17-101, as applicable.

4.9.23.1 When requested by the Government, the Contractor shall deliver or provide inputs into a Cybersecurity Authorization Package, coordinating with the Government prior to any submissions, that includes but is not limited to the following:

a. Architecture Analysis Report

b. System Security Plan (SSP)

c. Security Assessment Report (SAR)

d. Risk Assessment Report (RAR)

e. Plan of Action and Milestones (POA&M)

4.9.23.2 Any other specific cybersecurity requirements shall be further specified in TOs/Dos.

4.10 Integrated Logistics Support (ILS): The Contractor shall provide personnel and services to support the following ILS activities:

4.10.1 Site Support: The Contractor shall provide timely logistics assistance/support to on-site personnel, CFSRs, and military users at applicable sites/units.

4.10.2 Logistics Management: The Contractor shall have logistics management responsibility for applicable DCGS and RGS systems/components. The Contractor shall provide for the following Depot Level material management/ administrative functions:

a. Repair administration.

b. Loan request management.

c. Excess and scrap material disposition.

d. New/Non-Provisioned Equipment: The Contractor shall complete provisioning requirements for new and/or non-provisioned systems/components as directed and funded within specific tasking, and qualify/quantify spares authorization for depot facilities and operational units with a Recommended Spare Parts List (RSPL), as directed and funded within specific tasking. (CDRL: A014, DI-SESS-81359B/T)

4.10.3 Mission Incapable Awaiting Parts (MICAP) Support: The Contractor shall provide priority support for all MICAP issues, as defined by the Government. 95% of the expedited MICAP requests shall be satisfied in 68 days or less than the average item turn-around-time (TAT).

4.10.4 Life-Cycle Cost (LCC) Control: The Contractor shall reduce sustainment and LCC of applicable DCGS and RGS systems as compared with prior fiscal years. The Contractor shall compile, maintain, and furnish mission success, failure, consumption, reliability, Diminishing Manufacturing Sources (DMS) life cycle planning, and configuration control information.

4.10.5 The Contractor’s Systems Effectiveness Engineers shall utilize measured failure rates to calibrate reliability predictions and repair/spare requirements. The Systems Effectiveness Engineers shall quantify major cost drivers for each Contractor developed system/product and identify, recommend, and report LCC improvement opportunities. At the direction of the Government, the Contractor shall perform development and/or modification tasks to maintain or enhance the operational readiness and technical performance of customer-owned equipment. These tasks may include hardware development, software releases or updates, DMS resolutions, COTS and/or GOTS implementation, etc.

4.10.6 DMS Support: The Contractor shall electronically monitor all electrically active component parts and COTS assemblies for DMS health. The Contractor shall recommend/ identify alternatives and/or solutions to identified DMS issues, to include identifying quantities, estimated costs and schedules, alternative part numbers, next higher assembly components, and/or alternative designs to support Government procurement actions. (CDRLs: A036, DI- SESS-81656/T)

4.10.6.1 System DMS Mitigation Life Cycle Plan: At the direction of the Government, the Contractor’s System Effectiveness Engineers shall develop and maintain a System DMS Management Plan that shall document the Contractor’s plan for mitigating all un-mitigated system DMS issues. The plan shall include a schedule for mitigation, forecast budget requirements (targeting 5 years and beyond), Contractor’s recommendations and plans for the insertion of new technology (i.e., spiral upgrades) for the duration of the system’s/product’s life expectancy. The Contractor shall maintain this plan by updating quarterly the DMS health and Contractor DMS performance statistics, removing all mitigated items, updating the report status and associated Contractor performance to planned schedule on all DMS items that remain un- mitigated, and adding newly identified DMS issues on a monthly basis.

4.10.7 Transportation Support: The Contractor shall provide and coordinate adequate asset packaging, handling, storage, and transportation, including shipments directly to and from sites (both military and commercial), and tracer actions that will be accessible by authorized users.

4.10.7.1 The Contractor shall provide continuous tracking, whenever possible, of all assets, including those assets in transit. The Contractor shall use the means of transportation as directed by AFLMC/HBG transportation department or DCMA. All shipments will be by appropriate Government form/document, with written Government instructions from about destinations. Customer/Government assistance may be requested for larger systems such as complete systems or in special circumstances. Instructions shall be requested from DCMA for all shipments to final OCONUS (when possible) shipment/delivery locations.

4.10.8 Customer Property Management: The Contractor shall provide inspection, acceptance, storage, and issuance functions for Government owned materials/equipment. The Contractor shall provide materials for applicable DCGS and RGS system component repair activities and shall also manage depot and field level spares, bonded stock, and test/support equipment. General property shall be identified by product-specific prime part numbers and National Stock Numbers (NSNs) that shall be cross-referenced to manufacturer/vendor part number and product code, company part number, and alternative reference numbers.

4.10.8.1 The Contractor shall maintain a receiving log, bar coding, assignment of various user rights, internal data integrity checks, due-in and due-out logs, loan-use records, preventative maintenance, vouchering capabilities (for changes), and other capabilities as needed.

4.10.8.2 The Contractor shall include DD1149, Receiving Report, and transportation tracking numbers associated with shipping information. All property management activities, records, and status shall be maintained and made accessible for constant DCGS and RGS PM review/use. The Contractor shall administer Property Management efforts IAW the subject PWS Attachment 1.

4.10.9 Specialized Repair Activity (SRA): The Contractor shall provide the necessary SRA materials, personnel, facilities, and services to inspect, test, repair, modify, upgrade, and/or overhaul applicable DCGS and RGS related equipment, as funded by the Government. Specific quantities and part numbers of items requiring repair shall be detailed in Work Orders IAW the subject PWS Attachment 3 (NON CALMSS SRA Procedures).

4.10.9.1 The Contractor shall process DCGS part receipts for field assets requiring repair/modification and submit a confirming work order request (CWOR) to the Government supporting Materiel Manager within five business days of receipt.

4.10.9.2 The Contractor shall submit a weekly Estimated Delivery Date (EDD) status update for all spares and repairs that have a contractual delivery date set to deliver within 30 calendar days to the Government supporting Materiel Manager (MM). Additional funding requests and new delivery dates for work orders shall be submitted to the U.S. Government (USG) PM by contract change letter.

4.10.9.3 The Contractor shall submit additional funding requests to the Government supporting Material Manager for repairs/spares within five business days of work stoppage for USG approval.

4.10.9.4 The Contractor shall provide a monthly status listing of average repair cost and turn- around times which includes past five-year data. The Contractor’s SRA depot shall maintain records of Government furnished material, to include retaining records for receiving and issuing of material. The Contractor shall track repairs, including vendor repairs, by individual job and operational unit of origin.

4.10.9.5 The Contractor’s depot shall provide adequate space to effect and ensure repairs and material storage, and account for material issued to each repair work order, including bonded stock and local material purchases.

4.10.9.6 The Contractor shall adjust inventory levels in CALMSS within two business days of pulling material from bonded stock.

4.10.9.7 The…