PWS_Supplier Risk Reference Database Subscription.pdf

DRAFT PERFORMANCE WORK STATEMENT (PWS)

For

Air Force Installation Contracting Center

Supplier Risk Reference Database Subscription

24 March 2025

CONTENTS

1.0 PURPOSE / SCOPE

1.1 Purpose

1.2 Scope

2.0 REQUIREMENTS / DESCRIPTION OF SERVICES

2.1 Subscription Requirements

2.2 Subscription Content

3.0 SERVICES SUMMARY

4.0 DELIVERABLES SCHEDULE

5.0 GENERAL

5.1 Period of Performance

5.2 Contractor Point of Contact (POC)

5.3 Federal Holidays

5.4 Periodic Progress Meetings:

5.5 Quality Control

5.6 Quality Assurance Surveillance Plan (QASP)

5.7 Contracting Officer Representative (COR)

5.8 Freedom of Information Act Program (FOIA)

6.0 ACRONYMS

PERFORMANCE WORK STATEMENT (PWS)

1.0 PURPOSE / SCOPE

1.1 Purpose: This is a non-personnel services contract for a subscription to a web-based, supplier risk reference database (herein after referred to as “database”) that will be used by Air Force Installation Contracting Center (AFICC) users as defined in this Performance Work Statement (PWS). The contractor shall perform to the standards in this contract.

1.2 Scope: The contractor shall provide a subscription for AFICC users to access supplier company information within a reference database that assists them in determining the financial responsibility of contractors.

1.2.1 The subscription shall be to a web-based database using a link to a login ID and password.

1.2.2 The database shall incorporate use of an internet browser (such as Explorer, Firefox, Chrome, or Edge) to enable authorized AFICC users to retrieve company reviews

2.0 REQUIREMENTS / DESCRIPTION OF SERVICES

2.1 Subscription Requirements

2.1.1 Availability: The contractor shall ensure the database website is available 24 hours per day, 7 days per week, 365 days per year excluding website maintenance requirements. The contractor shall provide an email to the Contracting Officer (CO) 15 calendar days prior to accessibility unavailability that results from either an upgrade or other electronic maintenance requirements.

2.1.2 Technical Support: The contractor shall provide 24 hours / 7 days per week, except for

Federal Holidays, technical customer support to include a technical representative for assistance with technical problems accessing the website database no later than15 days after award.

2.1.3 The contractor shall provide a minimum of four (4) Government Administrator (“super user”) accounts capable of establishing authorized users capable of monitoring user data and metrics on day 1 of the contract.

2.2 Subscription Content:

2.2.1 Real-Time Updates: The supplier reference database content shall be continuously monitored, updated, and maintained without interruption. All changes, additions, or deletions shall be applied instantly when new data becomes available.

2.2.2 Data Accuracy and Reliability: The supplier reference database shall provide verified, up-to-date, and credible reference data to enable sound decision-making. The reference data shall include (at a minimum):

o Company website(s) o Alternate company names o Address (multiple locations if applicable) o Phone numbers o Year the company was established o Predictive scores o Parent company o North American Industry Classification System (NAICS) codes o Employer ID number o Sales figures o Number of employees o Business financial ratios o Management data o Depth of data o Date last updated

2.2.3 Tailored Data Search and Retrieval: The supplier reference database shall include advanced search and filtering options so authorized AFICC users can find the most relevant data for specific decisions.

2.2.3.1 The database shall enable custom reports that synthesize key data points for quick analysis.

2.2.3.2 Authorized AFICC users shall be able to print, email, and/or download data and information for Department of Air Force use only. The following information (as defined by DFARS 232.072-2(b)) shall be included in the database to the maximum extent practical:

o Company balance sheet and income statement o History of the company and its products and services o Principle managers and any corporate or personal insolvencies o Suits and/or judgement o Liens and/or claims o Small business economic status (i.e. disabled, veteran, women, etc.)

o Statements of affiliations o Statements of all forms of compensation to each officer, manager, partner, joint ventures, or proprietor o Business base or forecast o Cash forecast for the duration of the anticipated contract award o Financing arrangement information o Statement of all state, local, and Federal tax accounts

2.2.4 Decision-Support Features: The database shall incorporate visual tools like dashboards, charts, or graphs to help interpret trends or patterns in the data and offer tools for comparative analysis, like side-by-side comparisons of key metrics or historical data.

2.2.4.1 The data dashboard shall have for real-time usage monitoring that shows the following key metrics:

o Active Users: Total number of users currently interacting with the database o Concurrent Sessions: The number of sessions actively running at any given time o User Activity Rate: Breakdown of actions performed by users, such as searches, uploads, downloads, or edits

2.2.5 Scenario Modeling and Predictions: The database shall integrate predictive analytics or modeling tools to forecast outcomes based on historical data in the database.

2.2.5.1 Predictive scores shall include scores with history on the items below and the methodology used to determine the analysis:

https://www.acquisition.gov/dfars/part-232-contract-financing#DFARS_232.072 o Past payment history (payments according to terms) o Supplier risk rating (evaluating the long-term risk of doing business with the supplier) o Failure prediction o Stability indicator (indicating probability of instability in near term) o Financial stress (indicating likelihood of firms’ stress in next year) o Commercial credit (probability of delinquency) o Viability

2.2.5.2 AFICC users shall be able to test scenarios by inputting variables and assessing their potential impact.

2.2.6 Collaboration and Transparency: The database shall provide shared access or team workspaces where multiple decision-makers can view and discuss data and ensure decision-makers can annotate or tag data entries to record insights or considerations.

2.2.7 Actionable Insights: The database shall summarize complex data into concise insights or recommendations that can directly inform decisions and include alerts or notifications to flag new data or key changes that might influence decisions.

3.0 SERVICES SUMMARY

3.1 The service requirements below are summarized into Performance Objectives that relate directly to mission essential items. The Performance Thresholds briefly describes the minimum acceptable levels of service required for each requirement. These Performance Thresholds are critical to mission success.

PWS

Para

Performance Objective

Performance Threshold

Method of Surveillance

2.1.1 Database website available

24/7/365 days excluding website upgrades and/or maintenance

No more than 2 customer complaints per year.

Validated Customer Complaint received by CO or COR

2.1.2 Technical Customer Support

available 24/7/365 days excluding federal holidays

No more than 2 customer complaints per year.

Validated Customer Complaint received by CO or COR

4.0 DELIVERABLES

4.1 The table below lists all reports, documentation, etc. required as a deliverable for this effort to include frequency and who/where it will be submitted. A deliverable is anything that can be physically delivered and may include non-physical things such as meeting minutes. Note: All PWS deliverables should be included in this table.

PWS

Para # Deliverable Due Date/

Frequency Submit To

2.1.1 Email Notification of

Unavailability

15 calendar days prior to website unavailability for each upgrade or maintenance

CO

2.1.3 Four (4) Government

Administration “super user” accounts

On day 1 of the contract CO and COR

5.0 GENERAL

5.1 Period of Performance: The period of performance of the subscription shall be for one (1) Base Year of 12 months and four (4) 12-month option years, with one (1) option for a 6-month extension that may be exercised in accordance with (IAW) Federal Acquisition Regulation (FAR) 52.217-8, “Extension of Services” as follows:

Base Year: 1 July 2025 to 30 June 2026 Option Year I: 1 July 2026 to 30 June 2027 Option Year II: 1 July 2027 to 30 June 2028 Option Year III: 1 July 2028 to 30 June 2029 Option Year IV: 1 July 2029 to 30 June 2030 FAR 52.217-8 Option: 1 July 2030 to 31 December 2030

5.2 Contractor Point of Contact (POC): The contractor shall provide a Point of Contact (POC) who shall be responsible for the performance of the work. The name of this person, and an alternate who shall act for the contractor when the manager is absent, shall be designated in writing to the Contracting Officer. The POC or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The POC or alternate shall be available between 8:00 a.m. to 5:00 p.m. ET, Monday thru Friday except Federal holidays or when the Government facility is closed for administrative reasons.

5.3 Federal Holidays: Federal law 5 U.S.C. 6103 establishes the list of public holidays which is listed on the Office of Personnel Management website. Federal offices are closed on Federal Holidays (when a holiday falls on a non-workday -- Saturday or Sunday -- the holiday usually is observed the next Monday). Therefore, the Contractor shall observe Federal Holidays in accordance with Office of Personnel Management policy, except during contingency operations.

5.4 Periodic Progress Meetings:

5.4.1 The Contracting Officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance.

5.4.2 At these meetings the CO will apprise the contractor of how the Government views the contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced.

5.4.3 Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

5.5 Quality Control: The Contractor’s Quality Control (QC) System is how the Contractor ensures the work is validated and complies with the requirement of this contract.

5.5.1 The Contractor shall develop and maintain an effective quality control system in accordance with FAR Part 46 to ensure the services performed under this contract conform to this PWS.

5.5.2 The Contractor shall develop and implement specific procedures to identify, prevent, and ensure non-recurrence of defective services.

5.6 Quality Assurance Surveillance Plan (QASP): The QASP is an internal Government document primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the Performance Thresholds listed in Part 3 of this PWS. The QASP defines how the Performance Thresholds will be applied, the frequency of surveillance, and the minimum acceptable levels of service required for each requirement.

5.7 Contracting Officer Representative (COR): The COR will be identified by separate letter. The

COR monitors all technical aspects of the contract and assists in contract administration. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially regarding changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR is authorized to perform the following functions:

5.7.1 Ensure that the Contractor performs the technical requirements of the contract

5.7.2 Perform inspections necessary in connection with contract performance

5.7.3 Maintain written and oral communications with the Contractor concerning technical aspects of the contract

5.7.4 Issue written interpretations of technical requirements, including Government drawings, designs, specifications

5.7.5 Monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies

5.7.6 Coordinate availability of Government Furnished Property, and provide site entry of Contractor personnel

5.8 Freedom of Information Act Program (FOIA): The contractor shall comply with DoD Regulation

5400.7-R/Air Force Supplement, DoD Freedom of Information Act Program, requirements. The regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding For Official Use Only (FOUO) material.

5.8.1 The contractor shall comply with AFI 33-332, “Air Force Privacy and Civil Liberties

Program” when collecting and maintaining information protected by the Privacy Act of 1974 authorized by Title 10, United States Code, Section 8013.

5.8.2 The contractor shall maintain records in accordance Air Force manual (AFMAN) 33-363, “Management of Records” and disposed of in accordance with Air Force Records Information Management System (AFRIMS) Records Disposition Schedule (RDS) located at https://www.my.af.mil/afrims/afrims/afrims/rims.cfm.

5.9 Privacy Act: This effort may require contractor personnel have access to Privacy Information.

Therefore, contractor personnel shall adhere to the Privacy Act, Title 5 of the U.S. Code, Section 552a and applicable agency rules and regulations.

6.0 ACRONYMS

AFI Air Force Instruction https://www.my.af.mil/afrims/afrims/afrims/rims.cfm

AFICC Air Force Installation Contracting Center AFRIMS Air Force Records Information Management System CO Contracting Officer COR Contracting Officer Representative DFARS Department of Defense Federal Acquisition Regulation Supplement DoD Department of Defense ET Eastern Time FOIA Freedom of Information Act Program FOUO For Official Use Only NAICS North American Industry Classification System NLT No Later Than PWS Performance Work Statement QC Quality Control QASP Quality Assurance Surveillance Plan RDS Records Disposition Schedule U.S. United States U.S.C. United States Code