PWS SCETV NW-WN4100-23-00060_Draft.pdf

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PERFORMANCE STATEMENT OF WORK (PWS)

MAINTENANCE SERVICES OF NOAA WEATHER RADIO TRANSMITTER SYSTEMS

1. SCOPE

1.1 NOAA Weather Radio Transmitters

The National Oceanic and Atmospheric Administration (NOAA), National Weather Service (NWS) operates the NOAA Weather Radio (NWR) All Hazard Network to provide continuous transmissions of recorded and live weather and appropriate hazard warning information to the public. An NWR system consists of an audio control console located in a Government Weather Service Office, a transmitter system, including antenna and transmission line, located at a remote site (often collocated with and hosted by a Commercial or educational TV/radio transmitter and tower) and a communication link (telephone line, microwave link, Ultra High Frequency (UHF) link, or a combination of these) between the two locations. The "Performance Statement of Work" within this document, pertains to the transmitter system portion of the NWR network only. Systems are installed within the United States and its possessions.

The transmitter equipment associated with the transmitter sites listed in Attachments 1Al, NWR Contractor Maintained Transmitter Systems, are manufactured by Continental Electronics Corporation (CEC), Crown Broadcast (IREC), Armstrong Transmitter Co, and Nautel.

2. CONTRACT REQUIREMENTS

2.1 NWR Support Requirements

The Contractor shall provide direct field maintenance support and other services to the transmitter systems listed in Attachment 1Al.

This contract covers one (1) period of performance as follows:

Performance Period - The Contractor shall provide the services required in Sections 2, 3, 4, 5, 6 and 7.

3. GOVERNMENT FURNISHED PROPERTY (GFP)

3.1 Government Furnished Test Equipment

The Government will provide the contractor with GFP test equipment as listed in Attachment 1C1 for use in maintaining and repairing NWR transmitters. The quantities of equipment listed in Attachment 1C1 are End of Contract (EOC) quantities.

4. CONTRACTOR MAINTAINED TRANSMITTER SITES

The Contractor shall provide all maintenance and maintenance support services for the equipment listed in Paragraph II of Attachment 1D at the NWR site locations listed in Attachment lAl. Upon completion of any action listed below, the transmitter system shall be fully operational and functional at the authorized output power, within required frequency and modulation tolerance, and in compliance with all technical descriptions and specifications of Attachments 1D1, 1D2, 1D3, 1D4, 1D5 (as listed below) and the Original Equipment Manufacturer (OEM) equipment manuals.

Attachment 1D1 - CEC (WR300B, WR1000B) Attachment 1D2 - Crown - IREC (WRG100, WRG300, WRG1000) Attachment 1D3 - Armstrong (G100, G300, G1000) Attachment 1D4 - Armstrong (G300B, G1000B) Attachment 1D5 – Nautel (NG300, NG1000)

The Contractor, at some time during any visit to a site, shall arrange for the associated Weather Forecast Office (WFO) to transmit alignment signals for the purpose of verifying signal level on the audio program line and resulting modulation deviation. Any change in signal level from the previous visit shall be reported to the WFO.

The Contractor shall notify the WFO when the work is completed and the system is fully operational.

4.1 Maintenance Service and Support Requirements for Field-Maintained Transmitter Equipment

For the transmitter equipment listed in Paragraph II of Attachment ID, the Contractor shall provide all labor, transportation, and travel for maintenance and maintenance support activities at the locations listed in Attachment 1Al. All maintenance and maintenance support visits to a transmitter site shall be documented in accordance with the Site Activity Report identified in Section 6.2.2. Maintenance services shall be provided in such a manner that the availability requirements specified in Section 4.2 are met.

All replacement and repair parts shall be ordered from the National Maintenance Contractor (NMC). The Government shall provide the Contractor with the contact information of the current National Maintenance Contractor (NMC). Any replacement or repaired part is to be returned to the NMC at the contractor's expense.

4.l.l On-Site Routine Maintenance

The Contractor shall perform routine maintenance once every preventive maintenance cycle period (as defined in Attachment 1A1 for each NWR transmitter site), in accordance with the requirements stated in following four Attachments:

1El "NWR Continental Electronics Transmitter Preventive Maintenance Schedule and Performance Measurements (CEC models WR300B, WR1000B)"

1E2 "NWR Crown Transmitter Preventive Maintenance Schedule and Performance Measurements (Crown models WR-100, WR-300, WR- 1000)"

1E3 "NWR Armstrong Transmitter Preventive Maintenance Schedule and Performance Measurements (Armstrong models G100, G300, G300B, Gl000, G1000B)"

1E4 "NWR Nautel Transmitter Preventive Maintenance Schedule and Performance Measurements (Nautel models NG300 and NG1000)”.

The preventive maintenance cycle periods defined in Attachment 1A1 shall take precedence over any preventive maintenance cycle periods defined in attachments 1E1, 1E2, 1E3 and 1E4.

Not all transmitter locations have lightning protection systems installed. The Contractor shall notify the Contracting Officer’s Technical Representative (COTR) of all contractor-maintained transmitter sites that do not have antenna, A.C. power, or phone line lightning protection equipment or devices properly installed on the transmitter system following routine maintenance visits.

The Contractor shall inspect emergency power generators and their fuel tanks as indicated in the “Generator Inspection” column of Attachment 1A1. For sites indicated in Attachment 1Al as "L" for Look, the Contractor shall only inspect the generator. For sites indicated in Attachment 1Al as ”R” for Run, the Contractor shall both inspect and test the generator and automatic transfer switch verifying normal operation. Generator inspection and testing shall be accomplished in accordance with the procedures contained in the section entitled “Backup Generator and Automatic Transfer Switch Checks and Testing” of Attachments 1E1, 1E2, 1E3 and 1E4.

The Contractor is not authorized to perform any maintenance or repair actions on any generator, only to inspect the generator or verify correct operation using the procedure above. The Contractor shall notify the cognizant Weather Forecasting Office (WFO) prior to and upon the completion of any generator run testing performed. If the generator system does not operate as expected when verified using the above procedure, the Contractor shall immediately notify the cognizant WFO and the COTR of issues observed, so they may notify appropriate NWS regional facilities’ personnel. All generator inspections and run tests shall be included in site activity reports as defined in section 6.2.2. At sites where generators will be run, training will be provided to Contractor personnel on generator operation.

The Government reserves the right to periodically modify the "Preventative Maintenance Schedule” attachments defined in Attachments 1E1, 1E2, 1E3, 1E4.

Current revisions of the Preventative Maintenance Schedules (Attachments 1E1, 1E2, 1E3, 1E4) are available from the URL:

https://www.ops1.nws.noaa.gov/index.htm

It is the Contractor's responsibility to prepare hardcopies of these revised Preventative Maintenance Schedules and distribute. Revisions of these documents will occur through Engineering Management Reporting System (EMRS) email notification to the Contractor and the Contractor’s employees from the Government.

The Contractor shall notify and coordinate with the WFO no less than 48 hours in advance of a routine visit. The Contractor shall allow that WFO to coordinate the visit and also to determine if external conditions such as impending weather will require a delay in the routine maintenance visit.

4.1.2 Routine Remote Monitoring

The Contractor shall remotely monitor the Contractor maintained transmitters on a monthly basis to verify that parameters are within specifications. Monitoring shall be done using Transmitter Specific dial-in software and Remote Off Air Monitoring System (ROAMS) audio monitoring on CEC, Crown, Armstrong and Nautel transmitters.

The Government shall provide to the contractor OEM dial-in software to be installed on the contractors personal computer systems. The purpose of this OEM software is to remotely monitor and control transmitter assets for Routine Remote Monitoring. The Government shall provide training and assistance to the contractor for installing, configuration, and operation of this OEM dial-in software.

4.1.3 Corrective Maintenance

The Contractor shall perform all corrective maintenance whether identified by the Contractor or requested via a service call. When corrective maintenance is required due to a service call, routine maintenance in accordance with Section 4.1.1 shall also be performed prior to leaving the transmitter site.

4.1.4 Maintenance Service Requirements for Transmitter Site System Equipment

The Contractor shall maintain the transmitter site systems equipment items listed in Paragraph I of Attachment 1D, with the exception of maintenance work that requires a certified transmission tower climber. The Government will also make available replacement or repair parts from the National Maintenance Contractor (NMC) stored at the NMC facility. The contractor will bear all costs associated with shipping these parts from the field back to the NMC. Transmitter site systems maintenance work that requires a certified transmission tower climber will be the Government’s responsibility for items not listed within Paragraph I of Attachment 1D.

Antenna Systems and RF Transmission Lines - The Government shall be responsible for the installation, repair and replacement of antenna systems and RF transmission lines (Heliax), including related hardware and components.

4.1.5 Warranty Maintenance and Parts Support for Contractor Maintained Transmitter Systems

During the term of this contract, some Contractor Maintained NWR transmitter equipment may still be under the Original Equipment Manufacturer (OEM) parts warranty. NWR transmitter warranty expiration dates for Contractor maintained systems are listed in Attachment 1Al. The Contractor shall be responsible for all routine https://www.ops1.nws.noaa.gov/index.htm and corrective maintenance of NWR transmitters still under OEM warranty, and the Contractor shall ensure that any defective parts and assemblies under warranty are returned to the National Maintenance Contractor (NMC) for warranty repair or replacement.

4.1.6 Audio Source for NWR Broadcast - Maintenance

The Contractor shall provide “first look” verification that NWR broadcast audio is present, clear and at the proper audio level. First Look is defined as verification of audio and audio levels by test equipment calibrated to Section 6.1.2 requirements for the purpose of determining if the audio levels are present, clear and at the proper audio level. If NWR broadcast audio is not present, clear or at the proper audio level, the Contractor shall notify the WFO originating the audio and the Government shall be responsible for restoring the audio levels to the proper level and clarity.

4.2 System Availability

The NWR transmitter system operates 24-hours-a-day, 365-days-per-year. Site outage time for Contractor maintained transmitter systems shall not exceed an average of 88 hours per-year/per-site, when averaged across all Contractor maintained sites listed in Attachment 1A1.

4.2.1 Site Outage and Restoration

A site outage is defined as the loss of ability to transmit broadcast quality audio at the required output power. Site outages caused by "Acts of God" or vandalism shall be corrected as soon as possible under Section 7.1, with the exception of site outages caused by lightning strikes. Site outages determined to be caused by lightning strikes shall be handled under the firm fixed price terms of the contract, as other site outages are as described in section 4.

Restoration time and cost shall be coordinated with COTR for these types of outages. Current weather conditions or forecasts for the affected site area will determine the urgency of the restoration. All other site outages shall be corrected so that the Mean Time to Restore (MTTR) shall not exceed 18 consecutive hours. The maximum restoration time for any site outage shall not exceed 48 consecutive hours (including nights, weekends and holidays, regardless of Contractor's normal business hours) for all corrective service calls, unless an extended period is granted by the COTR. Any extension request shall be made to the COTR within 48 hours of the site outage.

COTR authorized extensions may include but will not be limited to lack of GFE spare parts due to the Government's discretion, requests by the controlling WFO, and unsafe working conditions.

The Contractor shall provide a means to guarantee that calls for service will be answered and responded to 24-hours-a-day, 365-days-per-year.

Outage time starts when the Contractor is notified of a problem or when an attempt is made to notify the Contractor through the specified calling means above and the Contractor cannot be reached. The outage time ends when: (1) the Government is notified by the Contractor that the system is repaired and is available for use, and that broadcast-quality audio is again being transmitted at full authorized output power and the transmitting system meets all the required technical specifications of Attachment 1D1, 1D2, 1D3, 1D4, 1D5, and the OEM equipment manuals; and

(2) the Government monitoring system, as applicable, verifies the quality of the received signal.

4.2.2 Degraded Operational Capability Notification of Outage

A transmitter site is considered in a degraded operational mode if the site is operating at full authorized power and is transmitting broadcast quality audio, but has components which are not operating to their full capacity. The Contractor shall perform corrective maintenance on a degraded site as described in Section 4.1.3. The Contractor shall respond to an operationally degraded site within 72 hours of notice and restore it to full operation within 120 hours. A site outage is considered an emergency and has precedence over a degraded site. COTR authorized extensions may include but will not be limited to lack of GFE spare parts due to the Government's discretion, requests by the controlling Weather Office, and unsafe working conditions.

4.2.3 Notification of Outage

The Contractor shall provide telephone contact information to the Government for notifying the Contractor of outages. Outage calls shall be answered and responded to 24-hours-a-day, 365-days-per-year. It is the responsibility of the Contractor to ensure that notification can be made per specified service calling means. The Contractor shall obtain approval from the WFO before performing any routine or corrective maintenance that would cause an outage. Upon completion of the maintenance service: (1) the forecast office shall be notified that the transmitter is repaired, available for use, and broadcast-quality audio is again being transmitted at full authorized output power; (2) the transmitting system meets all the required technical specifications of Attachment 1D1, 1D2, 1D3, 1D4, 1D5, and the OEM equipment manuals; and, (3) the Government monitoring system, as applicable, verifies the monitored transmitter parameters are within the prescribed limits and the received signal is of good quality.

4.2.4 False Repair Calls (FRC)

The Contractor should expect to receive service calls that are not directly related to a failure of the NWR transmitter system. When the Contractor responds to a service call that is subsequently classified as a FRC, the Contractor will notify the COTR or Assistant Contracting Officer’s Technical Representative (ACOTR) and so note and document the cause and effect of the NWR transmitter outage in the Monthly Maintenance Activity Report.

Historically, less than 8 percent of all service calls have been classified as a FRC in the past. However, there is no guarantee that this rate will continue.

4.2.5 Emergency Measures

The contractor is responsible for routine preventative, corrective, and emergency maintenance of the equipment under the terms and conditions of the contract, and any accepted/approved and signed amendments. Infringement on the scope, terms, and conditions of the agreements or maintenance contracts by Government employees is not permitted except in emergencies and ONLY when directed by Region Headquarters or DST. The Government reserves the right to return equipment to operating condition when circumstances dictate. When the Government does so, it will notify the proper Contracting Officer Representative/ Assistant Contracting Officer Representative (COR/ACOR) of the action(s) taken as soon as practical after the occurrence, especially if obtaining prior Region Headquarters or DST approval was determined unreasonable.

4.3 Annual Signal Strength Measurement

The Contractor shall perform annual signal strength measurements at each contractor-maintained transmitter site to ensure that overall system performance has not deteriorated. The signal strength measurements shall be made at a minimum of eight different land locations that are approximately 45 degrees apart and a minimum of 5 to a maximum of 20 statute miles radius from the transmitter site (the Contractor shall use the same locations as used the previous year and each year thereafter for continuity). The time interval between the annual measurements shall be 12 months ±20 days.

The government will provide the contractor with previous signal strength reports for each site (where available) to show the annual signal strength measurement locations. A signal strength measurement report shall be provided to the Government (COTR) within 15 days of the performed measurements. These reports shall be delivered in Microsoft Excel format and provide the following information:

● Transmitter Location

● Transmitter Frequency

● Transmitter Call Sign

● Transmitter Type/Manufacturer

● Transmitter Output Power

● Transmitter Antenna Type, Height and Orientation

● Signal Strength Measurements, in both microvolts/meter and dB microvolts/meter

● Date of measurements

● Address or geographical descriptor of each measurement location

● Radial distance from transmitter antenna to each measurement location, accurate to within 0.1 miles

● Measurement device used to collect signal strength data

The measurements at all sites shall be performed using calibrated (traceable to National Institute for Standards and Technology (NIST)) test equipment designed to measure RF field strength in the appropriate units and using identical measurement procedures.

Test Equipment shall be provided by the Government as Government-furnished Test Equipment, and be annotated in Attachment 1D. The Contractor shall notify the COR/ACOR if test equipment is required to perform the Annual Signal Strength Measurement.

4.4 Contractor Personnel Technical Requirements

All Contractor personnel performing routine and corrective maintenance on the NWR transmitter system shall have appropriate technical qualifications, training, and experience to perform the required work on high power radio frequency (RF) VHF FM transmitter systems. The cost for any specific training required by the contractor for maintenance and repair of the NWR transmitter systems addressed in this PWS shall be borne by the contractor, including travel costs to attend such training.

4.5 Contractor Performance Monitoring

The Government reserves the right to monitor the routine and corrective maintenance performance of the Contractor at any NWR transmitter site listed in Attachment 1Al.

Local NWR Focal Points will maintain their NWR contracted maintenance stations within NWR operational requirements. Station inspections will be completed on an annual basis. Specific site inspection criteria will be provided by the regional NWR Focal Point. Inspections consist of site verification and operational testing of equipment. There are two types of inspections:

● Routine Inspections: Periodic and completed in a set time fashion.

● Validation Inspections: Follow upon completion of a maintenance contractor’s work on a NWR system.

These inspections may follow or be conducted concurrent with completion of a maintenance action.

5. MISCELLANEOUS SERVICES

The Contractor shall provide, at the request of the Government, the miscellaneous services described in the following paragraphs which may be ordered periodically by the Government. Miscellaneous services are comprised of both emergency and non-emergency services. The Government will not be required to place any orders for such services, but will have the right to place orders which may include a cumulative annual quantity of

80.5 technical service hours. This maximum level shall not be interpreted as setting a level of obligation for ordering or use on the part of the Government, but shall serve as a yearly ceiling for task ordering.

5.1 Technical Service Hours

Technical Service Hours are defined as miscellaneous services beyond the scope of Routine and Non-Routine Maintenance. Technical Service hours shall be coordinated with the COR/ACOR and invoiced separately per each transmitter site as listed in Attachment 1A1.

6. MANAGEMENT

6.1 Program Management

The Contractor Program Manager (PM) shall coordinate and provide quality control performance under the NWR transmitter maintenance and support contract. The Contractor PM shall be the focal point between the NWR

COR/ACOR, and the Contractor.

6.2 Test Equipment Maintenance

The government-furnished test equipment listed in Attachment 1C1 shall be maintained and kept in current calibration. The calibration period shall be as noted in Attachment 1C1. The test equipment calibration shall be performed by a calibration laboratory provided by the Government. The Contractor shall notify the Government

(1) month prior to calibration expiration and shall deliver the government-furnished test equipment to the WFO during calibration laboratory visits at contractor expense. The special test equipment manufactured by Scientific Radio Systems, Inc. (SR Systems on Attachment 1C1) will be calibrated by the NMC according to the procedures in the equipment manuals or by NMC prepared procedures approved by the Government. All test equipment used in the performance of this contract shall be maintained and kept in current calibration in accordance with manufacturer's recommendations and traceable to NIST.

6.3 ROAMS Programming

The Contractor shall defer ROAMS programming to the National Maintenance Contractor (NMC). The NMC shall provide remote programming services for ROAMS units at any transmitter site identified in Attachments 1A1, 1A2 or 1B upon request.

6.4 Reports

6.4.1 Monthly Maintenance Activity Reports

The Contractor shall provide reports containing a summary of maintenance activities on Contractor-maintained NWR transmitter systems.

6.4.2 Site Activity Report - NWR

The Contractor shall complete site activity reports by documenting all routine and corrective maintenance activity at contracted NWR sites in the NWS Engineering Management Reporting System (EMRS).

Instructions on accessing EMRS are contained in Attachment 5D.

Site activity reports shall be completed in EMRS within two weeks of any routine or corrective maintenance activity at a contracted NWR site. Reports shall be routed through the appropriate WFO in EMRS for review and final approval. Site activity reports shall contain detailed descriptions of all diagnostic and repair activities performed at a particular site, including any spare parts and assemblies that were used in performing corrective maintenance actions. Site activity reports shall also indicate if the preventive maintenance included an “end to end alignment” check of the transmitter. An end to end alignment consists of verifying transmitter audio input levels and RF deviation using the 1050 Hz tone and NWR Specific Area Message Encoding (SAME) signal inputs from the WFO Broadcast Message Handler (BMH) that is the source of audio input for the transmitter, as defined in Attachments 1E1, 1E2, 1E3 and 1E4.

7. SECURITY AND INFORMATION TECHNOLOGY (IT) SECURITY REQUIREMENTS

The Contractor shall comply with all applicable sections of the Department of Commerce (DOC) 2009 Information Technology Security Program Policy (ITSPP), NOAA and NWS information security policies, directives, instructions and procedures for a moderate risk, Non-Information Technology (IT) services contract. The Contractor shall comply with the IT security requirements identified in Commerce Acquisition Regulation (CAR) 1352.239-72 Security Requirements for Information Technology Resources for moderate risk, non-IT services contracts. The Contractor shall comply with the NOAA Information Technology Security Policy NAO 212-13 and the NWS Information Technology Security Policy Directive 60-7. The Contractor shall follow the guidelines contained in National Institute of Standard and Technology (NIST) SP 800-37 Revision 1: Guide for Applying the Risk Management Framework to Federal Information Systems: A Security Life Cycle Approach, February 2010, regarding the transmitting, processing and storing of government data. The Contractor shall follow the guidelines contained in NIST SP 800-64 Revision 2: Security Considerations in the Information System Development Life Cycle, Revision 2, October 2008, regarding the non-disclosure of government information.

a. Security Awareness and Training

The Contractor shall comply with the DOC IT Security Program Policy (ITSPP), Security Awareness Training, section 4.2.3. Within 15 days after contract award, the Contractor shall certify in writing to the COTR that its employees, in performance of the contract, have completed initial IT security orientation training in DOC IT Security policies, procedures, computer ethics, and best practices, in accordance with DOC IT Security Program Policy, chapter 15, section 15.3. The Contractor shall maintain an updated list of its employees and provide the list within the monthly report provided to the COTR to ensure the appropriate personnel complete the annual security training requirement. The COTR will provide the Contractor with access to the required IT security training materials. Annually thereafter the Contractor shall certify in writing to the COTR that its employees, in performance of the contract, have completed annual refresher training as required by section 15.4 of the DOC IT Security Program Policy. Since there are numerous management, technical, and operational roles that include elements of information security, the Contractor shall define such roles based on need and/or specific areas that require skill enhancement. If any Contractor personnel refuses to engage in, or cannot meet the training requirement due to extenuating circumstances, the Contractor personnel access to information and resources must be suspended or terminated, performance in an IT security role re-evaluated, and a risk-based decision made by the Contractor.

b. Personnel Security

The Contractor shall comply with the DOC ITSPP, Personnel Screening, Section 4.13.2. All Contractor personnel shall be subject to the processing requirements identified in (CAR) 1352.237-70 Security Processing Requirements-high or moderate risk non-IT services contracts. Appropriate background checks, prior to permitting permanent access to DOC resources, will be coordinated by the COTR. Appropriate background checks must be performed on all personnel prior to their being given long-term, permanent access to DOC resources, information systems and networks in accordance with requirements contained in the DOC Handbook on Suitability and the DOC Manual of Security Policies and Procedures.

The Contractor shall comply with the DOC ITSPP, Third-Party Personnel Security, Section 4.13.4. This section of the DOC ITSPP requires the Contractor establish personnel security requirements including security roles and responsibilities for subcontractors and monitor subcontractor compliance.

The Contractor shall comply with the DOC ITSPP, Personnel Sanctions, Section 4.13.5. The Contractor shall employ a formal sanctions process for personnel failing to comply with established information security policies and procedures.

c. Maintenance

The Contractor shall comply with the DOC ITSPP, Maintenance Personnel, Section 4.9.1. For maintenance actions, the Contractor shall allow only authorized personnel to perform maintenance on DOC information systems.

8. LIST OF ATTACHMENTS

The following Attachments form a part of this PWS:

1A1 - NWR Transmitter Systems to be Contractor Maintained 1C1 - Government Furnished Property (Test Equipment) 1D - NWR Transmitter System Equipment 1D1 - NWR Transmitter System Description (Continental Electronics) 1D2 - NWR Transmitter System Description (Crown) 1D3 - NWR Transmitter System Description (Armstrong G100, G300 and G1000) 1D4 - NWR Transmitter System Description (Armstrong G300B and G1000B) 1D5 - NWR Transmitter System Description (Nautel) 1El - NWR CEC Transmitter Preventive Maintenance Schedule and Performance Measurements (CEC models WR300B and WR1000B) 1E2 - NWR Crown (IREC) Transmitter Preventive Maintenance Schedule and Performance Measurements

(Crown models WR-100, WR-300, WR-1000) 1E3 - 1E3 "NWR Armstrong Transmitter Preventive Maintenance Schedule and Performance

Measurements (Armstrong models G100, G300, G300B, Gl000, G1000B)" 1E4 - NWR Nautel Transmitter Preventive Maintenance Schedule and Performance Measurements (Nautel models NG300, NG1000) 5D - Contractor Maintained NWR Transmitter Site Activity Report (EMRS) Procedures

9. GLOSSARY OF ACRONYMS

ACOTR - Assistant Contracting Officer's Technical Representative ADP - Automatic Data Processing COR – Contracting Officer Representative COTR - Contracting Officer's Technical Representative EMRS - Engineering Management Reporting System EOC - End of Contract F.O.B. - Free On Board FFP - Firm Fixed Price FRC - False Repair Calls GFD - Government Furnished Data GFE – Government Furnished Equipment GFP - Government Furnished Property IREC - International Radio & Electronics Corp. (dba Crown Broadcast) IT - Information Technology LAN - Local Area Network MII - Major Items Inventory MTBF - Mean Time Between Failure MTTR - Mean Time to Restore NIST - National Institute of Standards and Technology NOAA - National Oceanic and Atmospheric Administration NWR - NOAA Weather Radio NWWS – NOAA Weather Wire Service OEM - Original Equipment Manufacturer PBWS - Performance Based Work Statement PM - Program Manager RAMS - ROAMS Automated Management System RF - Radio Frequency ROAMS - Remote Off Air Monitoring System SID - Site Identification WFO - Weather Forecast Office

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ATTACHMENT 1D Ver 081816

NWR TRANSMITTER SYSTEM EQUIPMENT

I. Contractor Maintained Transmitter Systems

1. Continental Electronics Corporation (CEC) VHF-FM Transmitters.

A. B272 WR300B 300 Watt Transmitter B. B270 WR1000B 1000 Watt Transmitter

2. Crown Solid State VHF -FM Transmitter A. B242 WR1000 1000 Watt Transmitter B. B240 WR1000 1000 Watt Transmitter

3. Armstrong Solid State VHF -FM Transmitter A. B254 100 Watt (Model G100) B. B252 and B253 300 Watt (Models G300 and G300B) C. B250 and B251 1000 Watt (Models G1000 and G1000B)

4. Nautel Solid State VHF-FM Transmitter A. B262 300 Watt (Model NG300) B. B260 1000 Watt (Model NG1000)

5. VHF tuned cavity and RF transmission lines.

6. Audio input lines from the transmitter shelter input terminal box to the transmitter system.

7. All associated power cables from the distribution power panel to the equipment.

8. All associated lightning protection equipment and circuits.

9. Remote Off Air Monitoring System (ROAMS).

ATTACHMENT 1D1_Ver1.0

CONTINENTAL ELECTRONICS TRANSMITTER DESCRIPTION FOR WR300B AND WR1000B

GENERAL

The entire system is delivered pre-wired and installed in a 19-inch rack mount cabinet. Program audio is normally supplied on a leased telephone line: control and monitoring functions are normally achieved with a dial-up telephone line. The Redundant Transmitter Controller (RTC) shares a dial-up line with a Remote Off-Air Monitoring System (ROAMS). Installation also requires connections to two primary AC power circuits and an antenna. Remote monitoring and control via a dial in telephone line will require a computer with CEC remote interface software installed and a 56K modem.

SPECIFICATIONS

Cabinet size: WR300B – 24w x 28d x 48h (inches) WR1000B– 24w x 28d x 48h (inches)

Cabinet size does not include the bandpass cavity

Primary power: WR300B systems require two 120 or 208/240 volt ac circuits; WR1000B systems require two 208/240 volt ac circuits.

Telephone lines: One dial-up phone line is required for ROAMS operation and remote monitor and control.

Operating environment: Temperature: -30°C to +50°C; humidity 10-95%; maximum altitude 12,000 feet.

Control and monitoring: ROAMS monitors and reports system status. Also, a microprocessor-based interface controls the system and monitors power output, SWR, power amplifier voltage and current, audio input level, deviation, primary ac voltage, and other critical parameters. Fault sensing initiates automatic switching of the transmitters.

Computer for remote operation: The minimum recommended computer is a Pentium based processor with 4 Gigabytes of RAM with 250 megabytes of free hard disk space, a serial RS-232C port, and a 56K baud modem. The system should run a 32 bit version of Windows 7 operating system.

Transmission mode: Narrowband FM

RF frequency range: 162.400 to 162.550 MHz in 25 kHz steps

RF deviation: ±5 kHz

RF frequency stability: 0.0005%, -30°C to +50°C

RF power: WR300B, 100-375 watts WR1000B, 300-1250 watts

Power measured with a 50Ω non-reactive load.

Load mismatch protection: Auto-foldback occurs at 3:1 or higher VSWR

Output impedance: 50 Ω unbalanced

Audio frequency resp: 200 Hz - 5 kHz, within +1/-3 dB of 6dB per octave pre-emphasis

Audio distortion: Less than 1.0%

PERFORMANCE STATEMENT OF WORK (PWS)

MAINTENANCE SERVICES OF NOAA WEATHER RADIO TRANSMITTER SYSTEMS

1. SCOPE

1.1 NOAA Weather Radio Transmitters

The National Oceanic and Atmospheric Administration (NOAA), National Weather Service (NWS) operates the NOAA Weather Radio (NWR) All Hazard Network to provide continuous transmissions of recorded and live weather and appropriate hazard warning information to the public. An NWR system consists of an audio control console located in a Government Weather Service Office, a transmitter system, including antenna and transmission line, located at a remote site (often collocated with and hosted by a Commercial or educational TV/radio transmitter and tower) and a communication link (telephone line, microwave link, Ultra High Frequency (UHF) link, or a combination of these) between the two locations. The "Performance Statement of Work" within this document, pertains to the transmitter system portion of the NWR network only. Systems are installed within the United States and its possessions.

The transmitter equipment associated with the transmitter sites listed in Attachments 1Al, NWR Contractor Maintained Transmitter Systems, are manufactured by Continental Electronics Corporation (CEC), Crown Broadcast (IREC), Armstrong Transmitter Co, and Nautel.

2. CONTRACT REQUIREMENTS

2.1 NWR Support Requirements

The Contractor shall provide direct field maintenance support and other services to the transmitter systems listed in Attachment 1Al.

This contract covers one (1) period of performance as follows:

Performance Period - The Contractor shall provide the services required in Sections 2, 3, 4, 5, 6 and 7.

3. GOVERNMENT FURNISHED PROPERTY (GFP)

3.1 Government Furnished Test Equipment

The Government will provide the contractor with GFP test equipment as listed in Attachment 1C1 for use in maintaining and repairing NWR transmitters. The quantities of equipment listed in Attachment 1C1 are End of Contract (EOC) quantities.

4. CONTRACTOR MAINTAINED TRANSMITTER SITES

The Contractor shall provide all maintenance and maintenance support services for the equipment listed in Paragraph II of Attachment 1D at the NWR site locations listed in Attachment lAl. Upon completion of any action listed below, the transmitter system shall be fully operational and functional at the authorized output power, within required frequency and modulation tolerance, and in compliance with all technical descriptions and specifications of Attachments 1D1, 1D2, 1D3, 1D4, 1D5 (as listed below) and the Original Equipment Manufacturer (OEM) equipment manuals.

Attachment 1D1 - CEC (WR300B, WR1000B) Attachment 1D2 - Crown - IREC (WRG100, WRG300, WRG1000) Attachment 1D3 - Armstrong (G100, G300, G1000) Attachment 1D4 - Armstrong (G300B, G1000B) Attachment 1D5 – Nautel (NG300, NG1000)

The Contractor, at some time during any visit to a site, shall arrange for the associated Weather Forecast Office (WFO) to transmit alignment signals for the purpose of verifying signal level on the audio program line and resulting modulation deviation. Any change in signal level from the previous visit shall be reported to the WFO.

The Contractor shall notify the WFO when the work is completed and the system is fully operational.

4.1 Maintenance Service and Support Requirements for Field-Maintained Transmitter Equipment

For the transmitter equipment listed in Paragraph II of Attachment ID, the Contractor shall provide all labor, transportation, and travel for maintenance and maintenance support activities at the locations listed in Attachment 1Al. All maintenance and maintenance support visits to a transmitter site shall be documented in accordance with the Site Activity Report identified in Section 6.2.2. Maintenance services shall be provided in such a manner that the availability requirements specified in Section 4.2 are met.

All replacement and repair parts shall be ordered from the National Maintenance Contractor (NMC). The Government shall provide the Contractor with the contact information of the current National Maintenance Contractor (NMC). Any replacement or repaired part is to be returned to the NMC at the contractor's expense.

4.l.l On-Site Routine Maintenance

The Contractor shall perform routine maintenance once every preventive maintenance cycle period (as defined in Attachment 1A1 for each NWR transmitter site), in accordance with the requirements stated in following four Attachments:

1El "NWR Continental Electronics Transmitter Preventive Maintenance Schedule and Performance Measurements (CEC models WR300B, WR1000B)"

1E2 "NWR Crown Transmitter Preventive Maintenance Schedule and Performance Measurements (Crown models WR-100, WR-300, WR- 1000)"

1E3 "NWR Armstrong Transmitter Preventive Maintenance Schedule and Performance Measurements (Armstrong models G100, G300, G300B, Gl000, G1000B)"

1E4 "NWR Nautel Transmitter Preventive Maintenance Schedule and Performance Measurements (Nautel models NG300 and NG1000)”.

The preventive maintenance cycle periods defined in Attachment 1A1 shall take precedence over any preventive maintenance cycle periods defined in attachments 1E1, 1E2, 1E3 and 1E4.

Not all transmitter locations have lightning protection systems installed. The Contractor shall notify the Contracting Officer’s Technical Representative (COTR) of all contractor-maintained transmitter sites that do not have antenna, A.C. power, or phone line lightning protection equipment or devices properly installed on the transmitter system following routine maintenance visits.

The Contractor shall inspect emergency power generators and their fuel tanks as indicated in the “Generator Inspection” column of Attachment 1A1. For sites indicated in Attachment 1Al as "L" for Look, the Contractor shall only inspect the generator. For sites indicated in Attachment 1Al as ”R” for Run, the Contractor shall both inspect and test the generator and automatic transfer switch verifying normal operation. Generator inspection and testing shall be accomplished in accordance with the procedures contained in the section entitled “Backup Generator and Automatic Transfer Switch Checks and Testing” of Attachments 1E1, 1E2, 1E3 and 1E4.

The Contractor is not authorized to perform any maintenance or repair actions on any generator, only to inspect the generator or verify correct operation using the procedure above. The Contractor shall notify the cognizant Weather Forecasting Office (WFO) prior to and upon the completion of any generator run testing performed. If the generator system does not operate as expected when verified using the above procedure, the Contractor shall immediately notify the cognizant WFO and the COTR of issues observed, so they may notify appropriate NWS regional facilities’ personnel. All generator inspections and run tests shall be included in site activity reports as defined in section 6.2.2. At sites where generators will be run, training will be provided to Contractor personnel on generator operation.

The Government reserves the right to periodically modify the "Preventative Maintenance Schedule” attachments defined in Attachments 1E1, 1E2, 1E3, 1E4.

Current revisions of the Preventative Maintenance Schedules (Attachments 1E1, 1E2, 1E3, 1E4) are available from the URL:

https://www.ops1.nws.noaa.gov/index.htm

It is the Contractor's responsibility to prepare hardcopies of these revised Preventative Maintenance Schedules and distribute. Revisions of these documents will occur through Engineering Management Reporting System (EMRS) email notification to the Contractor and the Contractor’s employees from the Government.

The Contractor shall notify and coordinate with the WFO no less than 48 hours in advance of a routine visit. The Contractor shall allow that WFO to coordinate the visit and also to determine if external conditions such as impending weather will require a delay in the routine maintenance visit.

4.1.2 Routine Remote Monitoring

The Contractor shall remotely monitor the Contractor maintained transmitters on a monthly basis to verify that parameters are within specifications. Monitoring shall be done using Transmitter Specific dial-in software and Remote Off Air Monitoring System (ROAMS) audio monitoring on CEC, Crown, Armstrong and Nautel transmitters.

The Government shall provide to the contractor OEM dial-in software to be installed on the contractors personal computer systems. The purpose of this OEM software is to remotely monitor and control transmitter assets for Routine Remote Monitoring. The Government shall provide training and assistance to the contractor for installing, configuration, and operation of this OEM dial-in software.

4.1.3 Corrective Maintenance

The Contractor shall perform all corrective maintenance whether identified by the Contractor or requested via a service call. When corrective maintenance is required due to a service call, routine maintenance in accordance with Section 4.1.1 shall also be performed prior to leaving the transmitter site.

4.1.4 Maintenance Service Requirements for Transmitter Site System Equipment

The Contractor shall maintain the transmitter site systems equipment items listed in Paragraph I of Attachment 1D, with the exception of maintenance work that requires a certified transmission tower climber. The Government will also make available replacement or repair parts from the National Maintenance Contractor (NMC) stored at the NMC facility. The contractor will bear all costs associated with shipping these parts from the field back to the NMC. Transmitter site systems maintenance work that requires a certified transmission tower climber will be the Government’s responsibility for items not listed within Paragraph I of Attachment 1D.

Antenna Systems and RF Transmission Lines - The Government shall be responsible for the installation, repair and replacement of antenna systems and RF transmission lines (Heliax), including related hardware and components.

4.1.5 Warranty Maintenance and Parts Support for Contractor Maintained Transmitter Systems

During the term of this contract, some Contractor Maintained NWR transmitter equipment may still be under the Original Equipment Manufacturer (OEM) parts warranty. NWR transmitter warranty expiration dates for Contractor maintained systems are listed in Attachment 1Al. The Contractor shall be responsible for all routine https://www.ops1.nws.noaa.gov/index.htm and corrective maintenance of NWR transmitters still under OEM warranty, and the Contractor shall ensure that any defective parts and assemblies under warranty are returned to the National Maintenance Contractor (NMC) for warranty repair or replacement.

4.1.6 Audio Source for NWR Broadcast - Maintenance

The Contractor shall provide “first look” verification that NWR broadcast audio is present, clear and at the proper audio level. First Look is defined as verification of audio and audio levels by test equipment calibrated to Section 6.1.2 requirements for the purpose of determining if the audio levels are present, clear and at the proper audio level. If NWR broadcast audio is not present, clear or at the proper audio level, the Contractor shall notify the WFO originating the audio and the Government shall be responsible for restoring the audio levels to the proper level and clarity.

4.2 System Availability

The NWR transmitter system operates 24-hours-a-day, 365-days-per-year. Site outage time for Contractor maintained transmitter systems shall not exceed an average of 88 hours per-year/per-site, when averaged across all Contractor maintained sites listed in Attachment 1A1.

4.2.1 Site Outage and Restoration

A site outage is defined as the loss of ability to transmit broadcast quality audio at the required output power. Site outages caused by "Acts of God" or vandalism shall be corrected as soon as possible under Section 7.1, with the exception of site outages caused by lightning strikes. Site outages determined to be caused by lightning strikes shall be handled under the firm fixed price terms of the contract, as other site outages are as described in section 4.

Restoration time and cost shall be coordinated with COTR for these types of outages. Current weather conditions or forecasts for the affected site area will determine the urgency of the restoration. All other site outages shall be corrected so that the Mean Time to Restore (MTTR) shall not exceed 18 consecutive hours. The maximum restoration time for any site outage shall not exceed 48 consecutive hours (including nights, weekends and holidays, regardless of Contractor's normal business hours) for all corrective service calls, unless an extended period is granted by the COTR. Any extension request shall be made to the COTR within 48 hours of the site outage.

COTR authorized extensions may include but will not be limited to lack of GFE spare parts due to the Government's discretion, requests by the controlling WFO, and unsafe working conditions.

The Contractor shall provide a means to guarantee that calls for service will be answered and responded to 24-hours-a-day, 365-days-per-year.

Outage time starts when the Contractor is notified of a problem or when an attempt is made to notify the Contractor through the specified calling means above and the Contractor cannot be reached. The outage time ends when: (1) the Government is notified by the Contractor that the system is repaired and is available for use, and that broadcast-quality audio is again being transmitted at full authorized output power and the transmitting system meets all the required technical specifications of Attachment 1D1, 1D2, 1D3, 1D4, 1D5, and the OEM equipment manuals; and

(2) the Government monitoring system, as applicable, verifies the quality of the received signal.

4.2.2 Degraded Operational Capability Notification of Outage

A transmitter site is considered in a degraded operational mode if the site is operating at full authorized power and is transmitting broadcast quality audio, but has components which are not operating to their full capacity. The Contractor shall perform corrective maintenance on a degraded site as described in Section 4.1.3.