PWS Refrigeration and Ice Machine - DRAFT.pdf

PERFORMANCE WORK STATEMENT FOR Refrigeration and Ice Machine

379 AEW AUAB, QATAR

7 May 2026

SCOPE OF WORK

1. The Contractor shall provide all management, tools, supplies, parts, equipment, transportation and labor necessary to maintain and repair Al Udied Air Force Based owned refrigerated units specified in Appendix A. The Contractor shall provide preventive, remedial, and corrective maintenance to ensure all equipment is in proper and full operating condition as described by manufacturer and PWS.

DESCRIPTION OF SERVICE

2. The Contractor will supply monthly schedule of visit for assigned equipment for review and approval to the CO and COR. The schedule will be during normal business hours of Saturday through Thursday between the hours of 0700-1800.

2.1. The routine visit will consist of all preventative maintenance and cleaning assigned by manufacturer and PWS. The Contracting Officer reserves the right to request out of cycle cleaning or maintenance to meet mission need.

2.2. The Contractor is expected to keep on hand routine parts and pieces to allow ease of maintenance and minor repair.

2.3. Observe all necessary Qatari, environmental and safety laws and precautions.

2.4. Provide on‐site diagnosis and perform the necessary maintenance and upkeep.

2.5. Service each unit, inspect and review control readouts for proper maintenance.

2.6. Monthly maintenance and cleaning of the refrigeration units will include but not limited to cleaning the motor, compressor, condenser, defrosting, fans, vents, coils, wiring, cables and drains. This also includes flushing the refrigerant lines, and adding refrigerant coolant to each unit, if necessary.

2.7. When performing maintenance services and or repairs for the connex refrigeration units or ice machines, do not use any solvents.

2.8. For diagnosis issues, manufacture parts will be used for all connex and ice machine repairs along with any additional mechanical, electrical, refrigeration components, programming, rewiring, replacement of contractors and fuses. In addition, this includes full service of the entire unit to validate the operational status.

2.9. The contractor will remove all debris following the maintenance services and/or repairs for each connex refrigeration unit and ice machine.

2.10. Any damage to the integrity of the connex, the refrigeration container (interior or external shell), during the accomplishment of these repairs, will be the responsibility of the contractor to repair back to a safe and serviceable state or replace the unit in its entirety. There must be no leaks or cracks once all repairs have been completed.

2.11. WARRANTY. The contractor will provide a warranty against defect or workmanship for at least one (1) year from the date the unit was repaired and returned to the customer.

REPAIR SERVICES

3. If equipment is not working properly or unserviceable the contractor will provide quote for repairing the equipment and/or to replace equipment in case repair is closer to replace. The quote will be in the same structure as described 4.2.

3.1. Each quote will provide 2 or 3 prices per item to compare prices and possible different delivery times. If this is not possible a detailed explanation showing why it is not. Additionally, all quotes will allow government purchase card payment method.

3.2. The Contractor will not proceed with repair or replacement without written consent of the Contracting Officer.

EMERGENCY REPAIR SERVICES RESPONSE

4. The contractor shall respond to an emergency repair service request within 24-hours of call during regular duty hours. Emergency service repair calls shall occur when refrigerated units malfunction or fail to operate properly. The contractor shall adhere to the requirements in section 1.2

4.1. The contractor shall provide a quote for the estimated cost of the refrigerated unit repair and the estimated man-hours required to perform the repair to the COR and CO within 6 hours of the initial site inspection.

4.2. REPAIR ESTIMATE. Repair estimate shall contain, as a minimum, the following:

4.2.1. Itemized price list for each replacement part

4.2.2. Description of the part to be replaced

4.2.3. Part number provided by the manufacturer or authorized dealer/vendor

4.2.4. Estimated time for part delivery and installation

4.2.5. Total costs

4.3. The Contractor shall provide this estimate to the CO or COR within 6 hours of diagnosis. No repair shall be made unless CO or COR approval is obtained. The Contractor shall notify the CO and COR when any replacement part must be ordered.

5. Service Summary

PERFORMANCE OBJECTIVE PWS TASK PERFORMANCE THRESHOLD

1 Maintain operational availability of commercial internet services, including wired and wireless capabilities.

1.1

3.9

Contractor shall maintain 100% operational availability of core services, 24 hours per day, 7 days per week, 365 days per year. Contractor shall maintain 100% availability at each service location.

For outages PWS will be follow 6 hours of notification for singular location and mass outage requires 1 hour.

GENERAL INFORMATION

6. Government-Furnished Material

6.1. The Government will provide no material.

7. Contractor-Furnished Equipment and Material

7.1. The contractor will provide all required equipment and material to accomplish all task associated with this PWS and any supplemental repair and/or cleaning.

8. Security Requirement. Contractor personnel shall meet all requirements for access to the base. All work is unclassified. The Contractors will provide personnel to perform all required configuration, repairs, periodic inspections, servicing, troubleshooting, as part of the Service Agreement.

8.1. The Contractor is required to provide identification badges with photo of employee for their employees. All Contractor personnel wear these badges while on duty on the Government site.

Badges are required to identify the individual, company name, and be clearly and distinctly marked as Contractor. Size, color, style, etc. are to be mutually agreed to by the Contractor and the Government. The Contractor’s identification badge will not be used as an entry requirement for installation entry or into any Government designated controlled or restricted area.

8.2. All Contractors or Contractor employees’ vehicles used for the performance of this Contract shall comply with all local, state and federal regulations. Additionally, any pass shall be surrendered to 379th Expeditionary Security Forces (ESFS) or Qatari Emir Air Force (QEAF) personnel upon demand to positively identify a person’s need to be on AUAB.

8.3. Contractors will be assigned a mission essential designation IAW requirements contained in Installation Security Instructions. Only the installation commander or the unit commander requesting Contract support will assign the mission essential designation.

8.4. The Contractor shall maintain a current listing of employees. The list shall include the employee’s name, social security number and level of security clearance. The list shall be validated and signed by the Program Manager and provided to the Government Security Officer and Special Security Office (SSO) within 10 days of the Contract award. An updated listing shall be provided when an employee’s status or information changes.

9. Escorts. Contractors will be escorted at all times and will be subject to background investigation. Any and all personnel and materials coming into and out of the secure area are subject to search.

10. COR DESIGNATION & OTHER POC’S. Government point of contacts will be provided at the time of award of the Contract. The Contractor shall identify, by name, the key management and technical personnel who will work under this Contract. The Contractor shall notify the Government at least 15 days in advance of any substitutions (within the Contractor's control) of key personnel.

Mission Essential Services.

11. In accordance with Defense Federal Acquisition Regulation Supplement (DFARS) clause 252.237.7023, the Government has identified the contractor services performed under the Unit Commercial Organization Wi-Fi (UCOW) contract as essential contractor services in support of mission essential functions. The contractor shall develop a contingency plan to assure reasonable assurance of continuation of the services of this PWS during declared contingencies, emergencies and periods of increased force protection.

APPENDIX A

Highlighted in blue is FSW

Highlighted in red is FSO

Highlighted in green is FSV

Unit # Location Length Brand Seriol Number Model Number Status BLDG Number

1 FOX (Front) - Unit N 40ft

Carrier Transicold SSN 607942 68 69NT40 561 250 Operational 10019

2 FOX (Front) - Unit N 40ft

Carrier Transicold SSN 607942 75 69NT40 561 250 Operational 10019

FOX (Back) 40ft

Carrier Transicold SSN 607942 86 69NT40 561 250 Non-Op 10019

FOX (Back) 40ft

Carrier Transicold SSN 607942 72 69NT40 561 250 Operational 10019

FOX (Back) 40ft

Carrier Transicold SSN 607942 83 69NT40 561 250 Operational 10019

FOX (Back) 40ft

Carrier Transicold SSN 607942 78 69NT40 561 250 Operational 10019

FOX (Back) 40ft

Carrier Transicold SSN 607942 67 69NT40 561 250 Operational 10019

FOX (Back) 40ft

Carrier Transicold SSN 607942 69 69NT40 561 250 Operational 10019

Kasbah 40ft

Carrier Transicold SSN 607942 65 69NT40 561 250 Operational 10110

Kasbah 40ft

Carrier Transicold SSN 607942 66 69NT40 561 250 Operational 10110

MACP 40ft

Carrier Transicold

SSN HCB8008

5152 69NT40 561 500 Non-Op 6793

2 MACP 20ft NA NA NA Non-Op 6793

Flatline 20ft Guangdong Fuwa

SSN FWRU

007453 FR 20S 001 Non-Op 3992

Flatline 20ft

Guangdong Fuwa SSN 580181 0 1CC S 19 Operational 9332

MACP/ Flatline 20ft Carrier NA

20RF-69NT40-

541DV In transit NA

MACP/ Flatline 20ft Carrier NA

20RF-69NT40-

541DV In transit NA

Pearl DFAC 40ft

Carrier Thinline TSC 60872391 69NT40 541 500 Operational 10824

Pearl DFAC 40ft

Carrier Thinline TSC 60872380 69NT40 541 500 Operational 10824

Cold Grab 40ft

Carrier Thinline TSC 60872397 69NT40 541 500 Operational 3918

Cold Grab 40ft

Carrier Thinline TSC 60872373 69NT40 541 500 Non-Op 3918

Cold Grab 40ft

Carrier Thinline TSC 60872360 69NT40 541 500 Non-Op 3918

Cold Grab 40ft

Carrier Thinline TSC 60872382 69NT40 541 500 Non-Op 3918

Oasis 40ft

Carrier Primeline SSX 60845499 69NT40 561 250 Operational 10824

Oasis 40ft

Carrier Primeline SSX 60845500 69NT40 561 250 Non-Op 10824

Oasis 40ft

Carrier Primeline TSC 60872392 69NT40 541 500 Operational 10824

10 Oasis 20ft Thermo King FR-20S-001 FS 002486 Non-Op 10824

Oasis 20ft Carrier Thinline LSK 60190374 69NT40 541 302 Non-Op 10824

Rations 40ft

Carrier Thinline TSC 60872387 69NT40 541 500 Operational 10145

Rations 40ft

Carrier Thinline TSC 60872376 69NT40 541 500 Operational 10145

Rations 40ft

Carrier Thinline TSC 60872396 69NT40 541 500 Operational 10145

Rations 40ft

Carrier Thinline TSC 60872353 69NT40 541 500 Operational 10145

Rations 40ft

Carrier Thinline TSC 60872386 69NT40 541 500 Operational 10145

Rations 40ft

Carrier Thinline TSC 60872366 69NT40 541 500 Operational 10145

Rations 40ft

Carrier Thinline TSJ 60910043 69NT40 541 500 Operational 10145

Rations 40ft

Carrier Thinline TSC 60872393 69NT40 541 500 Operational 10145

Rations 40ft

Carrier Thinline TSC 60872359 69NT40 541 500 Operational 10145

Rations 40ft

Carrier Thinline TSC 60872390 69NT40 541 500 Non-Op 10145

Rations 40ft

Carrier Thinline TSC 60872377 69NT40 541 500 Non-Op 10145