PWS Recompete _Initial Draft.docx
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- Attached to
- Rescue Business Support
- Solicitation number
- FA487721QA499
About this file
This Performance Work Statement (PWS) details personnel support services for multiple Rescue Squadrons at Davis-Monthan Air Force Base (DMAFB), Arizona, and Nellis AFB (NAFB), Nevada. The contract requires providing personnel, equipment, labor, supervision, and expertise to support various administrative and operational roles across eight rescue squadrons, including Unit Deployment Managers, Vehicle Control Managers, Non-Aviation Programs and Readiness Managers, Standards and Evaluations Support, Current Operations Schedulers, and Operations Training Support positions.
Key performance objectives for these roles include maintaining precise documentation, managing personnel and equipment tracking, scheduling and reporting, security management, and supporting squadron mobility functions. The PWS outlines detailed performance thresholds for each position, such as 100% accuracy in reporting, timely document processing, meeting attendance, and maintaining critical databases. Contractor personnel must meet strict security requirements, including potential top-secret clearance, comply with operations security protocols, and maintain professional conduct while supporting Air Force rescue squadron operations.
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Performance Work Statement for Rescue Personnel Support Services 10 April 2025
DESCRIPTION OF SERVICES/GENERAL INFORMATION
1. Description of Services. The contractor shall provide all personnel, transportation, equipment, labor, supervision, tools, and expertise to provide Personnel Support Services for the Rescue Squadrons located at Davis-Monthan AFB (DMAFB), AZ.
2. General Information
2.1. Contractor Personnel
2.1.1. Contract Manager. The contractor shall designate a primary Contract Manager, and at least one alternate Contract Manager who will be responsible for contractor-performed services. The Contract Manager shall have full authority to act for the contractor on all matters relating to daily execution of the contract. Upon contract award and prior to the contract start date, the contractor shall submit the names and telephone numbers of the primary and alternate(s) Contract Manager, in writing, to the Contracting Officer. The Contract Manager must be available by phone during normal duty hours to discuss any contract issues or problem areas with Government personnel. The Contract Manager and all other contractor employees must read, write, speak, and understand English fluently.
2.1.2. Employee Restrictions. The contractor shall not employ any person who is an employee of the United States Government if the employment of that person would create a conflict of interest. The contractor shall not employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives approval in accordance with Department of Defense Directive (DoDD) 5500.07, Standards of Conduct.
2.1.2.1. The Contracting Officer reserves the right of the Government to restrict the employment under the contract of any contractor employee or prospective contractor employee identified as a potential threat to the health, safety, security, general well-being, or operational mission of the installation and its population.
2.2. Military Members. The contractor is cautioned that off-duty active military personnel hired under this contract may be subject to permanent change of station, change in duty hours, or deployment. Military reservists and National Guard members may be subject to recall to active duty. The abrupt absence of these personnel could adversely affect the contractor’s ability to perform services. The absence of these personnel at any time shall not constitute an excuse for nonperformance under this contract.
2.3. Contractor Employee Start Date. The contractor shall have all positions filled and all contractor employees on the job within 30 calendar days after notification of contract award and upon written notice from the Government for a new requirement or upon notification of a vacancy by a current employee.
2.4. Standard Duty Hours. Contractor employee’s standard duty hours are 7:30 a.m.-4:30 p.m., Monday through Friday.
2.5. Performance Outside of Standard Duty Hours. Squadron Commanders reserve the right to adjust contractor employee duty hours as needed, which may include evenings, weekends, and only when essential for mission accomplishment, such as contingencies or short-notice deployments for Government Personnel. This provision is not intended to apply to the time required to complete routine tasks (e.g., completion of paperwork or routine administrative duties) which are to be completed during standard duty hours. Contractor employee’s duty hours shall not exceed 40 hours per week. Additional hours worked will be adjusted during the week in which they occurred. Squadron Commanders will notify the contractor when performance outside of standard duty hours is required. Overtime is authorized but must be approved in advance by the Contracting Officer.
2.6. Squadron Commanders (SQ/CC) may call contractor employees to report to work at any time, 7 days a week, including weekends and holidays, when it’s essential for mission accomplishment, such as contingencies or short notice deployments. Contractor employees shall be on site at their workplace within 2 hours after notification by the SQ/CC. Standard working hours shall not exceed 40 hours per week. Any overtime must follow the guideline outlined in paragraph 2.5 of this document.
2.7. Federal Holidays. The contractor will not normally be required to provide routine services on Federal holidays (or the actual day set aside for observation) listed below, however, mission requirements may dictate contractor employees to perform services during holiday(s) on a case-by-case basis. If required to work on a federal holiday, prior approval must be given by the Contracting Officer.
| New Year’s Day |
| Martin Luther King Day |
| Presidents Day |
| Memorial Day |
| Juneteenth |
| Independence Day |
| Labor Day |
| Columbus Day |
| Veterans Day |
| Thanksgiving |
Christmas Day
2.8. Family Days/Goal Days. Certain days are designated as goal days, also known as “Family Days,” during the year. This is typically a single day off for military personnel to create a four (4)-day weekend in conjunction with a Federal Holiday, to include Thanksgiving, Christmas, Memorial Day, Independence Day, and Labor Day. The specific dates will be announced in advance to allow adequate planning. Unless there is an urgent requirement for contractor employee’s support, directed/approved by the Contracting Officer contractor employees shall not perform services on designated days. The contractor will not be reimbursed for Family Days, unless services are provided, and prior direction/approval was given by the Contracting Officer.
2.9. Programmed Absences. The Contract Manager shall notify the Contracting Officer as early as possible, of contractor employee’s programmed absences. As a minimum, the Contract Manager shall coordinate programmed absences with the Contracting Officer at least 30 calendar days in advance to allow for planning of service coverage and workload distribution.
2.10. Medical and Emergency Absences. In the event a contractor employee cannot perform services due to medical reasons or an emergency, the Contract Manager will notify the Contracting Officer as soon as possible. The Contract Manager will provide an estimated return date for the contractor employee.
2.11. Replacement Employees. The contractor shall provide fully qualified replacement employees when any contractor employee is unable to provide services for four (4) or more consecutive weeks.
2.12. Departing Contractor Employees. The contractor shall provide the Contracting Officer with a minimum of 15 calendar days written notification for departing contractor employees. The notification must also address the contractor’s plan to replace the departing employee.
2.13. Continuation of Essential DOD Contractor Services during Crisis. The requirements for Unit Deployment Managers, Unit Security Assistants, and Current Operations Schedulers in the PWS have been determined to be mission essential, in accordance with the Defense Federal Acquisition Regulation Supplement (DFARS), Subpart 237.76, and Continuation of Essential Contractor Service. The contractor providing essential services shall be prepared to continue providing such services, in accordance with the terms and conditions of the contract, during periods of crisis.
2.13.1. Essential Contractor Services Plan. In accordance with DFARS provision 252.237-7024, Notice of Continuation of Essential Contractor Services, offerors shall provide with their offer a written plan describing how it will continue to perform the essential contractor services in the PWS. The required contents of the mission essential plan can be found in the DFARS 252.237-7024 provision.
2.13.2. Contractor Mission Essential Employee Identification. Upon contract award, the contractor shall provide the name, address, and telephone number of a point of contact for purposes of continuation of essential DoD contractor services during crisis. The contractor shall also provide the names of contractor employees having military mobilization recall commitments and shall have adequate plans for replacing those employees in the event of mobilization, in accordance with DoD Directive (DoDD) 1200.7., Screening the Ready Reserve, and DoDD 1352.1, Management of Regular Reserve Retired Military Members.
2.14. Communication. Contractor personnel shall maintain open, professional, and respectful communication with Government personnel (military and civilian) and other contractor personnel. The COR will report valid complaints in writing to the Contracting Officer for action. Valid complaints will be considered a performance failure. The contractor shall resolve all substantiated complaints immediately upon notification of the complaint.
2.15. Contractor Travel on the Installation. Contractor employees shall not loiter in any working area before or after performing services. All contractor employees shall limit their travel on the installation only to the specific areas required for performance of services or in travel directly to and from these locations. Upon completion of contract work, contractor employees shall promptly depart the installation.
2.16. Local Travel. Contractor employees may have to travel in the local area to perform contract services. Local travel will be considered the cost of doing business, at no additional cost to the Government. Local area, as it relates to this requirement is anything within 35 miles of DMAFB.
2.17. Contractor Employee Appearance. Contractor personnel shall present a professional, conservative, and neat appearance. Contractor personnel shall report for duty in a professional manner, in appropriate attire befitting the work environment, and having complied with socially acceptable standards of personal hygiene. While performing services, contractor personnel shall be neat and clean (free of visible dirt and stains), well-groomed and appropriately dressed. Clothing shall fit correctly to provide a professional, modest appearance, in keeping with normally accepted commercial standards of dress for the work being performed.
2.18. Contractor Identification. Contractor employees are required to identify themselves as a contractor at all times while on the job, (e.g. in the workplace, when attending meetings, when answering Government telephones, in e- mails, or when making phone calls on behalf of the Government).
2.19. Restricted Area Badge. Contractor employees shall display Government-issued restricted area badges on their outer clothing above the waist at all times when security/building requirements require them to do so. To obtain a restricted area badge, contractor employees shall follow established guidelines and submit the proper documents to obtain an issued restricted area badge.
2.20. Government Divers License. Contract employees performing in the Vehicle Control Manager role shall be required to obtain a Government driver’s license. Operation of Government owned or leased vehicles will be limited to repositioning duties (i.e. moving a vehicle from the parking lot to garage).
2.21. Smoking in Air Force Facilities. The Air Force has placed restrictions on the smoking of tobacco products in Air Force facilities. Air Force Instruction AFI 48-104, Tobacco Free Living, outlines the procedures used by the commander to control smoking in our facilities. Contractor employees and visitors are subject to the same restrictions as Government personnel. Smoking is permitted only in designated smoking areas.
2.22. Records Management. All records, files, documentation, working papers, and software provided by the Government or generated in the performance of this contract become and remain Government property. The contractor shall maintain all records, files, documentation, and working papers, which this contract requires the contractor to maintain, in accordance with The correct title of AFI 33-322 is Records Management and Information Governance Program.; AFI 33-332, Records Management and Information Governance Program; AF Electronic Records Management (ERM) Solution, Air Force Records Information System (AFRIMS), Records Disposition Schedule located at https://www.my.af.mil/gcssaf61a/afrims/afrims/ and all other pertinent directives, as supplemented. The contractor shall not dispose of any records without prior written approval of the Functional Area Records Manager (FARM), evidenced by the FARM’s signature on the SF 135, Records Transmittal and Receipt. Upon Government request, the contractor shall provide the original record or a reproducible copy of any such record within five working days of receipt of the request. The contractor shall ensure Air Force Ancillary Training, is completed annually by all contractor employees. The contractor shall ensure that its employees who are designated as the Chief of Office of Records and Records Custodian complete the appropriate Air Force Computer Based Training (CBT) and attend the local Records Management training course. The contractor shall maintain a copy of the required training certificates at the contractor employee’s worksite and make the certificates available to Government personnel upon request.
2.24.1. Quality Control Plan. The contractor shall establish, implement, and maintain a comprehensive Quality Control Plan (QCP) for all services required by the contract. The contractor shall submit a written QCP to the Contracting Officer for acceptance, no later than 10 days after the contract start date. The Contracting Officer will notify the contractor of acceptance or if a modification(s) to the plan may be required. Any modification(s) required as a result of the initial review of the plan shall be submitted to the Contracting Officer within five (5) days after the initial notification. The QCP shall include the following information, at a minimum:
2.24.2. A general description of the inspection system to cover all services listed on the Services Summary tables found in PWS paragraph 2.0. Additionally, control procedures for any Government-provided keys or lock combinations shall be included.
2.24.3. A description of the methods to be used for identifying and preventing defects in the quality of service performed, and what precautions the contractor will take to ensure there are no recurrences of unacceptable performance.
2.24.4. A description of the records that will be kept to document inspections and corrective or preventive actions taken. This includes the use and distribution of required forms and reports. Inspection records shall be kept and made available to the Government throughout the contract performance period and for the period after contract completion until final settlement of any claims under this contract.
2.23. Government Quality Assurance. Quality assurance refers to actions accomplished by the Government. The Government reserves the right to inspect the contractor’s performance, and surveillance shall be accomplished by periodic inspections and customer complaints/feedback. Inspections shall be conducted with the intent of verifying compliance with contract requirements. Also, contract requirements not listed on the Service Summary tables may be inspected during the performance period of the contract. The Government will record and maintain all inspection observations.
2.24. Re-performance of Nonconforming Services. When contractor-performed services do not conform to contract requirements, the contractor shall re-perform the service in conformity with the contract specifications. Re- performance of the services shall commence immediately upon notification by a Government representative and the contractor shall have a sufficient workforce dedicated to ensuring corrections are accomplished by noon the next day without degradation to standard services.
2.25. Safety. The contractor shall comply with all local, state and federal laws and safety regulations. Compliance with OSHA and other applicable laws and regulations for the protection of contractor employees is exclusively the contractor’s obligation, and the Government will assume no liability or responsibility for the contractor’s compliance or non-compliance with such responsibilities. The contractor is responsible for providing contractor employees with all necessary/required personal protective clothing and equipment.
2.26. Fire Prevention and Safety. Contractor employees shall comply with the Occupational Safety and Health Act (OSHA), DMFAFB Fire Protection Program, Air Force Occupational Safety, and the Fire Prevention and Health Program.
2.27. Work Areas. The contractor shall, at all times, keep work areas free from accumulations of waste material, rubbish, tools, equipment, and materials. Upon completion of the job or when away from the work site, the contractor shall leave the work area and premises in a clean, neat, safe and workmanlike condition. The contractor may use Government designated waste receptacles for any non-hazardous materials.
2.29. Prohibited Tasks
2.29.1. Personal Services and Inherently Governmental Functions Prohibitions. This contract provides for the delivery of construction management and engineer services defined in the following provisions of this PWS. In accordance with applicable law and regulation, the Government is strictly prohibited from entering into a contract that provides for the performance of personal services or inherently governmental functions. A prohibited personal services contract is one that involves personnel rendering services that are subject to, either by the contract’s terms or by the manner of its administration, the supervision and control usually prevailing in relationships between the Government and its employees. Prohibited inherently governmental functions are defined as activities that are so intimately related to the public interest as to mandate performance by Federal employees. This includes functions that require either the exercise of discretion in applying Federal Government authority or the making of value judgements in making decisions for the Federal Government. In the context of federal procurements, contractor employees are prohibited from performing, but not limited to, approving contractual documents, to include documents defining requirements, incentive plans, and evaluation criteria; and administering contracts (including ordering changes in contract performance or contract quantities, taking action based on evaluations of contractor performance, and accepting or rejecting contractor products or services).
2.29.2. The contractor acknowledges their responsibility to refrain from performing personal services or inherently government functions during the performance of this contract. This shall include a duty to remain vigilant to avoid seeking out or accepting the relatively continuous Government supervision and control typically evident between a supervisor and his/her supervisees. In addition, the contractor shall not exercise final decision-making authority relating to the tasks defined in the PWS and shall refer a matter requiring an official decision to the 355 CES COR, or designated representative. The contractor shall ensure that the matter is referred as quickly as the circumstances warrant to avoid an unreasonable disruption of the underlying contractor’s work.
2.29.3. In the event any contractor employee believes that an inappropriate supervisor/supervisee relationship exists or are being asked to perform an inherently governmental function, the contractor employee will notify the contractor’s Contract Manager who will then notify the Contracting Officer. The Contracting Officer is the final decision authority on whether an inappropriate relationship or performance of an inherently governmental function exists and will take appropriate measures to remedy the situation.
3. Security Requirements
3.1. Listing of Employees. The contractor shall maintain a current listing of employees performing services on DMAFB. The list shall include employee's name, social security number, date of birth, driver’s license number and state of issue, and type of investigation if contract work involves access to Government automated information systems (AIS), unescorted entry to Air Force restricted areas or other sensitive areas designated by the installation commander, or for access to unclassified sensitive information or sensitive equipment. The contractor shall submit the list to the Contracting Officer prior to the contract start date and submit an updated list when an employee's status or information changes, within 5 working days of the change. The contractor shall report the name of any contractor employee that is terminated during the contract period of performance to the Contracting Officer in writing within one workday of the employee’s termination.
3.2. Security Training. The contractor shall ensure all contractor employees receive initial and recurring security education training from the sponsoring Government organization’s Security Manager. Training must be conducted in accordance with DODM5200.01V3_AFMAN16-1404V3, Information Security Program: Protection of Classified Information. Contractor personnel who work in Air Force controlled/restricted areas must be trained IAW AFI 31-101, Integrated Defense.
3.3. Classified Materials. Tasks for all positions in this contract may require access to material up to, and including, Top Secret/SCI for the Unit Deployment Manager and Unit Security Assistant, and Secret for all other positions. All documentation required for security certification is the contractor’s responsibility at the client organization. The contractor shall comply with the provisions of appropriate DD Forms 254, Contract Security Classification Specification, Department of Defense, and such other security regulations and directives binding on the contractor in the performance of the contractor’s assigned tasks.
3.4. Background Investigation. The Unit Deployment Managers and Unit Security Assistant must have a Top-Secret clearance, and all other positions may be required to obtain up to a Secret Security clearance with SCI Indoctrination IAW ICD 704, Personnel Security Standards and Procedures Governing Eligibility for Access to Sensitive Compartmented Information and Other Controlled Access Program Information and DoDM 5200.02_AFMAN 16-1405, Air Force Personnel Security Program. Position description dictates the level of security clearance required but may require additional security clearances on a case-by-case basis. The contractor shall verify security clearances and maintain a signed copy of an executed Standard Form 312, Classified Information Nondisclosure Agreement, on file for each contractor employee assigned to the contract. The contractor shall make the SF Forms 312 available to Government Contracting Officer’s Representative (COR)) upon request. If the contractor is notified by any Government official having security cognizance over the contract that an employee’s Security Clearance has been revoked or suspended, the contractor shall notify the Contracting Officer and COR the same day as the contractor receives the notice.
3.4.1 If the contractor is notified by any Government official having security cognizance over the contract that an employee’s Security Clearance has been revoked or suspended, the contractor shall notify the Contracting Officer and COR the same day as the contractor receives the notice.
3.5. Sensitive Compartmented Information (SCI): All SCI will be handled in accordance with special security requirements, which will be furnished by the Special Security Office (SSO) or Special Security Representative (SSR). SCI will be stored and maintained only in properly accredited facilities. SCI furnished in support of this contract remains the property of the Department of Defense (DoD), agency, or command originator. Upon completion or cancellation of the contract, SCI furnished will be returned to the direct custody of the supporting SSO, SSR, or destroyed IAW instructions outlined by the SSO.
3.6. Intelligence Oversight Training. Contractors will complete the customer-provided Intelligence Oversight training as required by customer requirements and will report any Questionable Intelligence Activity (QIA), Significant/Highly Sensitive Matter (S/HSM), and or Federal Crimes IAW procedures established in DoD Directive 5148.13, Intelligence Oversight, and AFI 14-1404, Intelligence Oversight. For contracts involving cryptographic matters in addition to DoDD and AFI reference, USSID 18, Legal Compliance and U.S. Persons Minimization Procedures.
3.7. Physical Security. Security support provided by the Air Force to the contractor, to include storage containers for classified information/material, use of base destruction facilities, classified reproduction facilities, use of base classified mail services, security badges, investigation of security incidents, the use of security forms, and conduct of inspections required by DoDM5220.22V2_AFMAN16-1406V2, National Industrial Security Program: Industrial Security Procedures for Government Activities. Refer to DODM 5105.21, Sensitive Compartmented Information (SCI) Administrative Security Manual: Administration of Personnel Security, Industrial Security, and Special Activities for Sensitive Compartmented Information (SCI) matters. The contractor is responsible for safeguarding all Government property provided for contractor use. Areas controlled by contractor employees shall comply with base Operations Plans/instructions for THREATCON procedures, Random Antiterrorism Measures (RAMS) and local search/identification requirements. The contractor shall safeguard all Government property, including controlled forms, provided for contractor use. At the end of each work shift, the contractor shall secure all Government facilities, equipment, and materials.
3.8. Reporting Requirements. Contractor personnel shall report to an appropriate Government authority any information or circumstances of which they are aware may pose a threat to the security of DOD personnel, contractor personnel, resources, and classified or unclassified defense information.
3.9. Key/Entry Swipe Card/Cipher Lock Combination Control. If the contractor is issued keys, entry swipe cards, or cipher lock combinations by the Government, the contractor shall establish and implement methods of ensuring the keys, entry swipe cards, or cipher lock combinations issued to the contractor by the Government are not lost, misplaced, or used by unauthorized persons. The contractor shall not duplicate any keys issued by the Government. The contractor shall prohibit the use of keys, entry swipe cards, and cipher lock combinations issued by the Government by any persons other than the contractor’s employees. Contractor employees shall not open locked areas to permit entrance of persons other than contractor employees engaged in performance of contract work requirements in those areas.
3.10. Lost, Stolen, or Duplicated Keys. The contractor shall immediately report any occurrences of lost, stolen, or duplicated keys to the Contracting Officer or a designated Government representative. If any security keys, other than master keys, are lost or duplicated, the contractor may be required, on written direction of the Contracting Officer, to re-key or replace the affected lock or locks without cost to the Government. The Government may, however, at its option, replace the affected lock or locks or perform re-keying and deduct the cost of such from the monthly payment due the contractor. If a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the contractor.
3.11. Retrieving Identification Media. The contractor shall retrieve all identification media, including vehicle passes from employees who depart for any reason before the contract expires (e.g. terminated for cause, retirement). The contractor shall return identification media to the office that issued the media.
3.12. Traffic Laws. Contractor employees shall comply with all base traffic regulations and are subject to random vehicle speed control checks. Contractor personnel cited for speeding on the installation may suffer loss of base driving privileges, debarment from the base, or other administrative action. The use of seat belts is mandatory for all vehicle occupants. The use of cell phones while driving on DMAFB is strictly prohibited, except hands-free cell phones.
3.13. Random Personnel and Vehicle Searches. Contractor personnel are subject to random personnel and vehicle searches. If contractor personnel refuse to be searched, they will be denied entry to the base, and may result in loss of base driving privileges, debarment from the base, or other administrative action.
3.14. Weapons, Firearms, and Ammunition. Contractor employees are prohibited from possessing weapons, firearms, or ammunition, on themselves or within their contractor owned vehicle or privately owned vehicle while on DMAFB.
3.15. Controlled Unclassified Information. Controlled Unclassified Information (CUI) is unclassified information requiring safeguarding and dissemination controls, consistent with applicable law, regulation, or government-wide policy. In accordance with DoDI5200.48_DAFI16-1403, Controlled Unclassified Information (CUI), the contractor must protect CUI, regardless of its form, always in a manner that minimizes the risk of unauthorized disclosure while allowing for access by authorized holders. Contractor personnel working with CUI must be careful not to expose CUI to unauthorized users or others who do not have a lawful government purpose to see it. When not under continuous monitoring or physical control, the contractor will store hardcopy CUI documents in a locked desk, file cabinet, or similar means, where only authorized personnel have access. The following are examples of CUI:
· Personally Identifiable Information (PII)
· Sensitive Personally Identifiable Information (SPII)
· Proprietary Business Information (PBI)
· Unclassified Controlled Technical Information (UCTI)
· Operational or Financial Information
· Protected Health Information (PHI)
· Sensitive but Unclassified (SBU) Information
3.16. Protection of Personally Identifiable Information. Personally Identifiable Information (PII) refers to information that can be used to distinguish or trace an individual’s identity either alone or when combined with other information that is linked or linkable to a specific individual. PII may range from common data elements such as names, addresses, dates of birth, and places of employment, to identity documents, Social Security numbers (SSN) or other government- issued identity, precise location information, medical history, and biometrics. Contractor personnel shall protect all PII encountered in the performance of services in accordance with Department of Defense Directive 5400.11, Department of Defense Privacy Program, and DOD 5400.11-R, Department of Defense Privacy Program. If a PII breach results from the contractor's violation of the aforementioned policies, the contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals who's PII has been compromised.”
3.17. Operations Security (OPSEC). The contractor will adhere to the following minimum OPSEC requirements.
· Contractor personnel will not discuss government operations in public or over unprotected or unencrypted communications. Official business and controlled unclassified information may only be transmitted as directed in the PWS.
· The contractor will not post to company websites, publications, newsletters, or other media any images, data or information that reveal sensitive government operations, personnel, equipment, and/or classified or controlled unclassified information. When in doubt, company press releases related to this contract must be coordinated through the Contracting Officer Representative (COR) or Contracting Officer, as applicable.
· Observation of events, operations, physical changes, etc. may reveal National Security information, therefore specific restrictions are required to preclude unintentional release of information to unauthorized parties. (Unauthorized disclosure and transfer of National Security Information is punishable under 18 USC § 793.) Therefore, contractor personnel will not disclose to unauthorized third parties, post to unofficial sites (including Social Networking sites) any images, data, or information, or observed events that reveal sensitive Government operations, personnel, equipment, including, but not limited to the following.
· Tactics, techniques and procedures, production or work schedules, any visible or concealed modifications, upgrades, increases, change, or decreases in work/deployment frequency or government personnel, vehicle, aircraft movements; specialized equipment orders, deliveries, shipments, etc., The contractor will immediately report unauthorized disclosures and/or attempts to solicit this type of information by unauthorized third parties or others not affiliated with this contract to the COR or Contracting Officer.
· Government issued badges, identification must be removed and/or concealed from plain sight when off base and must not be left in vehicles or unprotected. Badges and passes may not be duplicated, copied, or loaned to others. Lost or stolen identification badges, vehicle passes etc. will be immediately reported to the COR, Contracting Officer, and/or installation Security Office.
· The contractor will practice OPSEC and implement countermeasures to protect critical information (CI) and other sensitive unclassified information, if applicable. Protection of CI includes the adherence to and execution of countermeasures which the contractor initiates or as provided by the COR/CO, for CI on or related to this PWS.
· Where a contract requires long term access to on-base facilities or other Government facilities, such as embedded contractors or participates in operations, they must complete applicable training and awareness familiarization, as required by the 12 AF OPSEC Coordinator.
· Initial training may be provided by computer-based training, live training or a combination of both.
· Completion of OPSEC training is required for contractor personnel initially within 30 days of assignment.
· The contractor is required to maintain individual training records for compliance purposes.
3.17.1. Mission Oriented OPSEC Education. Mission-oriented OPSEC education is event-driven and ensures all affected Air Force personnel, including contractor personnel, are familiar with potential threats related to the organization, critical information for the mission it supports, job specific OPSEC indicators and the OPSEC measures unique to that specific event. Mission-oriented OPSEC education includes, at a minimum, updated threat information, changes to critical information and indicator list, new procedures, and/or OPSEC measures implemented, altered or deleted by the Government. Mission-oriented OPSEC education may be directed by the commander/director to address specific events not covered by annual OPSEC education such as personally identifiable information breaches, change of mission, updates to the critical information and indicator list, recurring OPSEC disclosures, new threats and/or vulnerabilities, countermeasures. Access to mission critical information will not be allowed until mission- oriented OPSEC Awareness education has been completed by contractor personnel and documented. Mission Oriented OPSEC Education will be provided by 355 CES OPSEC Coordinator.
3.17.2. Shred Policy. Contractor personnel shall shred all documents when no longer needed, especially official Air Force correspondence (directives, emails, hand-receipts, maps, etc.) and papers that contain critical information, personally identifiable information (PII), sensitive but unclassified information, CUI, and For Official Use Only (FOUO) information. Contractor personnel shall destroy (e.g., burn, shred) all products such as official and working papers, hard drives, disks, tapes, and recordings containing critical information, or indicators when no longer needed, to prevent reconstruction, inadvertent disclosure, or exploitation of critical information
3.18. Communications Security (COMSEC). At the designation of the commander, contractor personnel may require access to COMSEC information at the on-base locations at the unit the contractor supports. The contractor will not require their own COMSEC account. Access will be controlled by the sponsoring agency. The contractor must protect COMSEC material IAW directives deemed necessary by the installation COMSEC officer. Access to COMSEC material by contractor personnel is restricted to U.S. citizens holding final U.S. Government clearances. Such information is not releasable to personnel holding only reciprocal clearances.
3.19. NIPRNET/SIPRNET. If required by the position description and approved by the commander, the government will provide classified/unclassified (SIPR/NIPR) network access to include email and web browser. Contractor personnel will be held accountable for actions they initiate on the network and will conduct business IAW USAF, ACC, and local base instructions and policies. The sponsoring government agency will provide Information Assurance training prior to contractor access to network services.
3.20. JWICS. If designated by the commander and required by the position description the government will provide JWICS access to the contractor(s) who require it. The government will only provide JWICS network access to include email and web access provided the contractor meets ‘all’ SCI eligibility and training requirements and maintains the appropriate SCI access level. Contractor personnel will be held strictly accountable for all actions they initiate on the network and will conduct business IAW USAF, ACC, and local base instructions and policies. JWICS privileges will be terminated if contractor personnel do not maintain a current TS investigation.
4. SERVICES SUMMARY
4.1. Unit Deployment Manager
| Performance Objective |
| Appendix 1 PD Paragraph |
| Performance Threshold |
| 1. Mobility Meetings |
| 4.2. |
| Attend 100% of weekly staff meetings, Deployment Working Group meeting and other meetings as required on-time. |
| 2. Oversee personnel and equipment processing. |
| 4.3. |
| Be available and on-site to supervise personnel and equipment during processing. Ensure 100% accountability of support from tasked outside agencies (LRS, etc.). |
| 3. In-processing/Out-processing, TDY and Leave/Pass Coordination |
| 4.4. |
| Ensure the in-and-out processing of all unit personnel and ensure coordination the leave/pass process as it pertains to the mobility function and document 100% of appropriate unit checklists. |
| 4. Unit Recall Rosters |
| 4.5. |
| Maintain applicable unit recall rosters and submit updated recall rosters to the SQ/DO each month no later than the last duty day of each month, 10 out of 12 months turned in on-time. |
| 5. Squadron Mobility Report |
| 4.6. |
| Submit a 100% accurate and on-time monthly Mobility Status Report through the Unit Commander to the 23d Wing. |
| 6. Mobility Folders |
| 4.7. |
| Monitor and track 100% of squadron personnel mobility folders. Inspect all mobility folders every 180-days (at a minimum). |
| 7. Mobility Reporting |
| 4.13. |
| Provide a 100% accurate and on-time monthly report of SORTS, ART and DRRS through the SQ/CC to the appropriate authorities. |
| 8. War Reserve Material Report |
| 4.15. |
| Provide a 100% accurate and on-time monthly WRM Report to 355 LRS/CC and SQ/CC. |
| 9. UTC Build-UP/ resupply |
| 4.16. |
| Manage the build-up and resupply of mobility UTCs 100% and coordinate with outside agencies for annual UTC review |
| 10. Equipment Management |
| 4.18. |
| Inventory ISUs returning from deployment and report all discrepancies to SQ/CC within 3 duty days after return (including all paperwork in order). Account for all equipment (AIE, radios, etc.) 100% of the time on the appropriate forms. |
| 11. Mobility Documentation |
| 4.19. |
| Ensure Load Lists, Hazardous Declaration Forms (HAZDEC) forms, shipping labels and placards, Duty Availability (DAV) Codes, packing lists, and AF Form 4005s, Individual Deployment Requirements Checklist are complete and accurate |
100% of the time.
| 12. UDM Qualifications |
| 5. |
| Maintain currency 100% of the time in mobility programs; training requirements; mobility computer systems and products; reporting procedures; TPFDD requirements; and the buildup and marshalling of equipment to the CDF. |
4.2. Vehicle Control Manager
| Performance Objective |
| Appendix 1 PD Paragraph |
| Performance Threshold |
| 1. Issue/Receive Vehicles |
| 3.4 |
| Be available during standard duty-hours to issue/receive vehicle to unit personnel 95% of the time. |
| 2. Vehicle Inspection and Documentation. |
| 3.6 |
| Inspect 100% of unit vehicles daily and document vehicle discrepancies on AF Form 1800. |
| 3. Vehicle Accountability Computer Database. |
| 3.5 |
| Develop and maintain an accurate vehicle accountability computer database or spreadsheet to track vehicle utilization. |
| 4. Vehicle Fuel and Cleanliness. |
| 3.7 |
| 90% of vehicles have a full gas tanks and kept in a reasonable state of cleanliness. |
| 5. Vehicle Fuel Keys. |
| 3.7 |
| Maintain and control 100% of unit vehicle fuel keys. |
| 6. Vehicle Fleet Status |
| 3.8 |
| Submit a quarterly vehicle fleet status report to the Unit Commander 100% of the time. |
4.3. Supply Manager
| Performance Objective |
| Appendix 1 PD Paragraph |
| Performance Threshold |
| 1. Individual Equipment Shortfall Report |
| 2.4 |
| Submit accurate and timely quarterly Equipment Shortfall report to the Squadron Commander 100% of the time. |
| 2. Personnel Recovery and Technical Rescue Equipment |
| 2.5 |
| Research, inventory, control, and maintain personnel recovery and technical rescue equipment, with a minimum 95% computer database accuracy rate. |
| 3. Equipment Purchased/Due Out Report |
| 2.6 |
| Submit timely and accurate quarterly Equipment Purchased/Due Out report to Unit Commander 100% of the time. |
| 4. Individual Issue Computer Database |
| 2.6 |
| Maintain an accurate individual issue computer database on all squadron personnel, with a minimum 95% accuracy rate. |
| 5. Issue And Receive Individual Equipment |
| 2.7 |
| Be available during standard duty-hours to issue and receive individual and unit equipment 95% of the time. |
4.4. Current Operations Scheduler
| Performance Objective |
| Appendix 1 PD Paragraph |
| Performance Threshold |
| 1. Ensure drop zone surveys are current |
| 5 |
| Drop zone surveys are 95% accurate |
| 2. Meeting Attendance |
| 4.5 |
| Attend 95% of all meetings |
| 3. Scheduling Accuracy |
| 5 & 6 |
| Schedule is 95% accurate |
| 4. Scheduling and Report Timeliness |
| 5 & 6 |
| Finish 100% schedule/reports on time. |
4.5. General Clerk
| Performance Objective |
| Appendix 1 PD Paragraph |
| Performance Threshold |
| 1. Correspondence/Reports/ Document Review |
| 3.1 |
| All correspondence, reports, and documents are submitted on time or before the assigned suspense date 95% of the time. |
| 2. Telephone Communication/ Visitors |
| 3.10 |
| Promptly and courteously receives, greets, and answers questions or requests for information from visitors and telephone calls. Properly screens and refers any contacts needing staff attention 100% of the time. |
| 3. Maintain/Coordinate Calendar |
| 3.15 |
| Effectively maintains calendar and promptly informs Squadron Commander of any changes. Courteously and promptly reminds Squadron Commander and others of scheduled events to ensure timely attendance at meetings and/or conferences 95% of the time. |
| 4. Travel Arrangements |
| 3.30 |
| Produces travel vouchers and orders in a timely manner for squadron member TDYs, training, and other required duties. Effectively coordinates with the Resource Advisor, Chief of Training, and Squadron Commander to verify travel requirements and funding requirements 100% of the time. |
| 5. Office Automation Software |
| 3.31 |
| Attends necessary training courses to learn how to effectively utilize software programs and databases. Effectively applies this knowledge to manage and coordinate documents, correspondence, and emails using automation software 100% of the time. |
| 6. Records Maintenance |
| 3.34 |
| Prepare, maintain, and update documents required in the unit’s Personal Information File (PIF), Electronic Records Management System, and other reports directed by the Squadron Commander 100% of the time. |
4.6. Administrative Assistant
| Performance Objective |
| Appendix 1 PD Paragraph |
| Performance Threshold |
| 1. Suspenses |
| 3.7 |
| Track and assign weekly suspenses to all squadron personnel 95% of the time. |
| 2. Maintain Records |
| 3.9 |
| Ensure 100% of unit records are maintained in accordance with applicable AFI and DoD |
directives.
| 3. Key Staff Personnel Schedule |
| 3.11 |
| Manage and maintain key staff personnel scheduling 100% of the time. |
4.7. Standards and Evaluations Support
| Performance Objective |
| Appendix 1 PD Paragraph |
| Performance Threshold |
| 1. FCIF (Flight Crew Information File)/ AFI (Air Force Instruction) Repository |
| 3.6 |
| Maintains 100% up to date repository of applicable FCIFs and publications. |
| 2. Electronic Flight Bag (EFB) Program Management |
| 3.9 |
| 90% of units EFBs are operational. EFB problems are addressed within one week of user submission. |
| 3. Form 8/AFSPECWAR Evaluation Form |
| 3.8 |
| Routes 100% of Form 8/Form 1035s for signature within one week. |
| 4. Testing |
| 3.8.6 |
| Is available 90% of the time during duty hours to proctor tests. |
4.8. Operations Training Support
| Performance Objective |
| Appendix 1 PD Paragraph |
| Performance Threshold |
| 1. AF Form 4324 |
| 3.14.1 |
| AF 4324 routed for signatures and processed within one week of training completion. |
| 2. Monthly Aircrew Qualification Summary (Letter of Xs) |
| 3.14.3 |
| 100% correct Monthly Aircrew Qualification Summary (LOX) submitted to DO and OGV prior to end of month. |
| 3. Daily tracking of upgrade and continuation training |
| 3.9 |
| Maintains 100% accurate upgrade and continuation training tracker within 3 business days of training event being completed. |
| 4. Schedule and track ground training |
| 3.13 |
| Maintains 100% accurate ground training tracker. |
4.9. Non-Aviation Programs and Readiness Manager
| Performance Objective |
| Appendix 1 PD Paragraph |
| Performance Threshold |
| 1. Prepare and submit paperwork such as timesheets, travel orders, file plans, and supply requisitions in a timely manner as coordinated with unit commander. |
| 3.10 |
| Paperwork is submitted on time 95% of the time requiring only minor corrections. |
| 2. Directly assist the commander in the management of NPR functions. |
| 3.2 |
| NPR assisted functions are being performed without major discrepancies. Major discrepancies are corrected in a timely fashion. |
| 3. Establish controls and suspense dates and follow up |
| 3.8 |
| NPR maintains organization of upcoming suspense dates for managed programs as directed by the commander and meets 90% of deadlines. |
4.10. Unit Security Manager
| Performance Objective |
| Appendix 1 PD Paragraph |
| Performance Threshold |
1. Information, Industrial, and personnel security programs
Maintain at least satisfactory rating on all security program inspections.
2. Attend meetings
Attend 100% of Squadron staff meeting, Group/Wing information protection and other meetings as required on time.
3. Assist with security clearance reinvestigations
100% of members’ eQIPs are double checked to ensure they are free of mistake prior to being submitted to 355 Wing Information Protection.
4. Maintain Security clearance spreadsheet
100% of members’ clearance type, granted/expiration date tracked through an organized excel spreadsheet. This will be presented at each commander staff meeting.
5. Schedule SCI read-in/debriefs
100% of eligible members read-in to SCI programs. 100% of members read-out of SCI programs as required.
6. Review SF86/eQIPs for errors and on time
100% of members’ SF86 and eQIPs are correct and on time with zero clearances going overdue without prior coordination and notification of the commander.
7. Track on-going investigations
Maintain 100% accountability of open investigations through a spreadsheet that is updated weekly with the help of the USM.
8. Security Training
100% of unit up to date on all required security training. This includes initial, quarterly, and yearly training requirements. This will be tracked and updated each week.
9. Entry Access List
All requested EALs are given in the requested format and on time to the right point of contact. A master EAL will be maintained and updated each month.
10. Maintain USM Binders
USM Binders will be reviewed, updated, and ready for inspection each month. Each spreadsheet will be current to that month. The binders will be kept in the intel vault ready for use as required.
11. Information Protection
Ensure Load Lists, Hazardous Declaration Forms (HAZDEC) forms, shipping labels and placards, Duty Availability (DAV) Codes, packing lists, and AF Form 4005s, Individual Deployment Requirements Checklist are complete and accurate 100% of the time.
12. UDM Qualifications
Enact and execute plan to change all classified locks, access rosters, and any required data or documents in 24 hours or less when notified of unit member’s clearance loss.
5. GOVERNMENT PROVIDED WORKPLACE INCENDENTALS
5.1. Office Space. Contractor employees will be provided office space at Davis-Monthan, AFB.
5.2. Office Equipment. Contractor employees will be provided a computer, shared use of a printer, desk, chair, and telephone
5.3. Obtaining Replacement. The contractor shall request for replacement of government equipment to the SQ/CC. Such requests shall specify the reason for replacement request.
5.4. Equipment Accountability. The contractor is liable for loss or damage to property and equipment beyond fair wear and tear, in accordance with terms and conditions of the contract. The contractor shall report all lost, damaged or destroyed equipment to the SQ/CC and/or the Contracting Officer within seventy-two (72) hours of discovery. In the case of loss or damage beyond economical repair to property and equipment, the Contracting Officer will determine the amount of the contractor’s liability.
5.5. Materials. The Government will provide consumable office materials (pens, paper, etc) for contractor employee’s use in the performance of services for the duration of the contract performance period.
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