PWS posting to SAM RFI.pdf

PERFORMANCE WORK STATEMENT

MCIEAST DENSE WAVE DIVISION MULTIPLEXING (DWDM) TRANSCEND NETWORK

MANAGEMENT SYSTEM (TNMS) UPGRADE CONTRACT

1.0 OBJECTIVE.

Provide Marine Corps Installations East (MCIEAST), Marine Corps Base (MCB), Camp Lejeune, G-6, Telecommunications Support Division (TSD), with an upgrade of hardware and software for the Dense Wave Division Multiplexing (DWDM) Transcend Network Management System (TNMS) and associated equipment within the MCB Camp Lejeune and Marine Corps Air Station (MCAS) New River Area of Responsibility (AOR) to fix critical IA vulnerabilities. The IA vulnerabilities can only be mitigated by upgrading the TNMS from the current version, 16.20 to the latest version. This upgrade will include new hardware and software type and /or version for the items listed herein.

2.0 BACKGROUND.

Marine Corps Installations East, G6, Telecommunications Support Division currently utilizes the Infinera Dense Wave Division Multiplexing (DWDM) system and serves as the backbone for all transport services across MCB Camp Lejeune and MCAS New River. The system provides for an array of services in a scalable, reconfigurable architecture and is critical to the delivery of the services on each Installation. The Infinera DWDM equipment is managed by the Infinera Transcend Network Management System (TNMS).

3.0 SCOPE / TASKS.

This Performance Work Statement (PWS) establishes and defines the requirements for the Contractor to provide technical support, software maintenance, upgrades, patches, feature support, and on-site maintenance support as required to the DWDM TNMS System. Contractor shall perform software, firmware, and/or hardware support, patching, upgrades, and/or virtualization support. Contractor shall ensure all Information Assurance Security Technical Implementation Guides (IA STIG) are adhered to and submit Plan of Action and Milestones (POA&Ms) where applicable. Contractor shall perform services to both new equipment and existing Government Owned Equipment. Specifics for each line item are included below. This will be a Firm Fixed Price (FFP) contract.

3.1 Installation and Setup

3.1.1 The Contractor shall provide a server that will meet or exceed all minimum system requirements for the Operating System, TNMS software, and underlying relational databases.

3.1.2 Install and configure TNMS required Red Hat Enterprise Linux (RHEL) Server OS with GUI and apply all patches.

3.1.3 Install and configure TNMS required Oracle DB and apply all patches/updates.

3.1.4 Install and configure TNMS application and all patches/updates.

3.1.5 Install, patch, update, configure, and restore functionality to all connected Network Elements (NE) and components of the DWDM system.

3.1.6 The Contractor shall ensure all systems are operational and the system functionality has been fully restored.

3.2 Server and System Hardening Service

3.2.1 Contractor shall install Security Content Automation Protocol (SCAP) check software and scan the system for open issues.

3.2.2 Vendor personnel shall ensure all systems have applicable STIGs applied to resolve all open vulnerabilities.

3.2.3 Vendor shall provide access and support to the Installation Cyber Security Team for Tenable Nessus scans for system vulnerabilities.

3.2.4 Vendor personnel shall ensure all systems, software, and databases have applicable updates, upgrades, patches, STIGs, and IA vulnerabilities mitigated, and pass ACAS Nessus Scans conducted by the Installation Cyber Security Team.

3.2.5 Provide a suitable/acceptable Plan of Action and Milestones (POA&M) for each finding that cannot be resolved.

3.3 Testing

3.3.1 Discover all NE’s and connected equipment.

3.3.2 Perform successful backup of all NE’s.

3.3.3 Perform successful TNMS Database backup.

3.4 Deliverables

3.4.1 Military Unique Deployment Guides.

3.4.2 Client and/or Server Software installers.

3.4.3 Test reports, POA&Ms, and other documentation, as required.

3.5 Warranty and Support

3.5.1 Accepted system shall fall under currently contracted post-warranty maintenance agreement.

Support shall include all software patching, upgrade, and failure restoration services.

3.5.2 Hardware shall be supported through the OEM for a period of no less than three (3) years. Hard drives and media storage will not be returned.

4.0 PLACE OF PERFORMANCE, HOURS OF OPERATION, AND PERIOD OF PERFORMANCE.

4.1 Place of Performance

4.1.1 Marine Corps Base (MCB) Camp Lejeune, NC – buildings HP5 Post Lane.

4.1.2 Marine Corps Air Station (MCAS) New River, NC – building AS256 Curtis Road.

4.2 Hours of Operation

4.2.1 TSD operates on a normal work week typically from Monday through Friday, from the hours of

0700-1630 (EST).

4.2.2 Unless in the event of an emergency, TSD personnel will not be available during the following observed federal holidays:

4.2.2.1 New Year’s Day

4.2.2.2 Martin Luther King Day

4.2.2.3 Presidents Day

4.2.2.4 Memorial Day

4.2.2.5 Juneteenth Day

4.2.2.6 Independence Day

4.2.2.7 Labor Day

4.2.2.8 Columbus Day

4.2.2.9 Veterans Day

4.2.2.10 Thanksgiving Day

4.2.2.11 Christmas Day

4.2.3 The Contractor shall perform all work during the normal business hours, outlined above.

4.3 Period of Performance

The resultant contract shall be executed within 60 days of contract award.

5.0 CURRENT SOFTWARE MODULES AND GOVERNMENT OWNED EQUIPMENT.

The following tables identify the installed software modules and Government owned equipment that require updates.

5.1 Current software:

Infinera TNMS v.16.20 Red Hat Enterprise Linux (RHEL) v.XX Oracle Database 12.2.0.1.0 (12c) Infinera TNMS Client Software

5.2 Current system hardware:

7100 7100 Nano

7100E NGX-5500

TNMS Server (Dell PowerEdge R450)

6.0 GOVERNMENT FURNISHED INFORMATION AND FACILITIES.

Government furnished information, such as building locations, required by the Contractor for the performance of this contract will be provided with each request. All information received remains the property of the United States Government. The Contractor may be in contact with data subject to the Privacy Act (Title 5 of U.S. Code, Section 552.a). Reports and data shall be identified and safeguarded accordingly. Agency procedures shall be followed. The Contractor shall ensure that Contractor employees assigned to this requirement are briefed annually on properly identifying and handling privacy act data/ information.

There is no requirement for Government Furnished Facilities. If vendor provides “on-site” support, access will be granted as required.

7.0 CONTRACTOR RESPONSIBILITIES.

7.1 The contractor shall provide a technician certified to provide the service and support per the Performance Work Statement. The contractor shall obtain any training, certification, and licensing required to support the tasks performed under this contract at their own expense.

7.2 The Contractor shall provide shipping as required. The Government will not pay any travel expenses, lodging, or sustenance as part of this contract.

8.0 UNAUTHORIZED WORK PERFORMANCE.

The Contractor must not perform work that deviates from contract requirements and specifications. If the Contractor deviates from contract requirements and specifications without approval of the Contracting Officer, such deviation must be at the risk of the Contractor and any cost related thereto must be borne by the Contractor.

9.0 GOVERNMENT POINT OF CONTACT.

The Government points of contact will be provided at time of contract award.

9.1 Technical Point of Contact:

9.2 Contract Administrator:

10.0 BASE ACCESS

Contractors, and/or delivery drivers, must have in their possession: the contract number, delivery/service address, and sponsors contact information in order to gain initial access to the base.

(The sponsor for this requirement will be provided at the time of award.)

10.1 Contractors

Contractors must be registered in the Defense Biometrics Identification System (DBIDS). It is the Contractors responsibility to ensure all their employees and or subcontractors are properly registered within DBIDS.

10.2 DBIDS Issuance Requirements

10.2.1 Contractors who have filled out the SECNAV 5512/1 and have been vetted for access and cleared through the security manager’s office aboard MCB Camp Lejeune, NC will proceed to the visitor’s center to be issued their DBIDS credential.

10.2.2 Pre-enrollment is required for issuance at https://dbids-global-enroll.dmdc.mil/preenrollui/#!/.

10.2.3 Valid Vehicle Registration

10.2.4 Valid Vehicle Insurance

10.2.5 Two forms of Identification (Driver’s License, Social Security Card, VA ID Card, Passport)

10.2.6 Have the QR code with you. This may be printed from the from the pre-enrollment process.

10.3 DBIDS credentials

10.3.1 DBIDS credentials will be valid for the duration of your contract, not to exceed three years.

However, re-vetting of individuals information will occur each year.

10.3.2 Contractors requiring access for over 60 days will receive a credential valid for up to one year.

10.3.3 Contractors requiring access for less than 60 days will receive a temporary paper pass.

10.3.4 Contractor Common Access Card (CAC) Eligibility: Contractor personnel authorized CACs are exempt from DBIDS enrollment.

10.3.5 If you have additional questions regarding base access, Contractor CACs, or DBIDS requirements, contact the Contractor Vetting Office (CVO). The CVO is in Bldg. 818 adjacent to the Camp Lejeune Main Gate on Holcomb Blvd, just off NC Highway 24. The CVO is open Monday through Friday from 6 a.m. to 2 p.m. and closed on weekends and holidays.

Contractor Vetting Office - Appointments: 910-451-5977 Contractor Vetting Office - Questions: 910-451-0284/0289 Vetting Office Email: lejeuneContractorvetting@usmc.mil DBIDS email: https://dbids-global-enroll.dmdc.mil/preenrollui/#!/

10.3.6 Contractors will report to the Contractor Vetting Office (CVO) to confirm their access requirements, undergo a background check, and receive their credential/pass.

* PLEASE NOTE: Individuals with active warrants may be subject to arrest on the spot.

**The Government will not be responsible for any Contractor access delays. Delays that may result from inadequate planning are strictly the responsibility of the Contractor.