PWS - PMC for four DCF and WCF Rheometers 050224.docx

Performance Work Statement Preventative Maintenance and Calibration and Repairs on four Anton Paar MCR 102 rheometers and associated parts located at DCF and WCF

1.0 BACKGROUND

The Bureau of Engraving and Printing (BEP) is a component of the Department of the Treasury that designs, engraves, and prints U.S. banknote currency and other U.S. security products. Banknote currency manufacturing occurs at the Washington, D.C. facility (DCF) and at the Fort Worth, Texas facility (WCF). BEP’s primary customer is the Federal Reserve Board (FRB).

The BEP has a need to purchase annual preventative maintenance and calibration for four (4) Anton Paar MCR 102 rheometers (Serial numbers 81586509, 81657803, 83275180, and 83262746) and associated parts used at DCF and WCF. The rheometers are used to measure the physical rheological properties of intaglio inks, offset inks, letterpress inks, varnishes, and other inks or materials that are used to manufacture currency and other security products at the BEP. The instruments are used for routine analysis of material, as well as in method development efforts to improve upon specifications and fully understand the rheological properties of material used at production. Therefore, the instruments must be serviced at regular intervals to ensure that only high-quality material is being used in production to make high quality and secure currency.

These instruments and parts require annual preventative maintenance to ensure that they are operating optimally. The maintenance also helps to ensure that the instruments can operate continuously and that they will have a substantial operating lifespan.

2.0 SCOPE

The BEP requires annual preventive maintenance and calibration services for four (4) MCR 102 Rheometer systems and associated parts so that the systems continually operate at an optimal level to deliver data that supports multiple projects and ensures that only high-quality material is used at production. As such, BEP needs responsive telephone/electronic mail support and an expert technician/engineer dispatched as often as needed for on-site services. This includes annual preventive maintenance, calibration, and replacement parts/software identical or fully compatible with original equipment.

3.0 WORK REQUIREMENTS

3.1 Contractor shall provide an Anton Paar trained technician/engineer to perform the annual preventative maintenance and calibration on the three (3) MCR 102 rheometers (Serial numbers 81586509, 81657803, 83275180 located at DCF) and one (1) (Serial number 83262746 located at the WCF) and associated parts located at:

Bureau of Engraving and Printing D.C. Currency Facility, Annex Building 14th and C Streets, S.W., Washington, DC 20228

Bureau of Engraving and Printing WCF Currency Facility, 9000 Blue Mound Road Fort, Worth, TX 76131

3.2 The Contracting Officer Representative (COR) will contact the designated contractor Person of Contact (POC) to annually to set this up. The annual preventative maintenance and calibration shall include:

A. One preventive maintenance and calibration visit per calendar year to service and inspect all rheometers (3 at DCF and 1 at WCF), including at a minimum:

1. Cleaning the instruments

2. Replacing parts (e.g., hoses, air filters, etc.) due to normal wear and tear

3. Inspection, performance verification, and optimization of rheometers so that the equipment has a substantial operating life and is capable of operating continuously.

4. Ensuring that circulator baths and lines are flushed, drained, and refilled.

5. ISO 17025 Calibration

6. NIST-traceable Calibration with certificate of calibration B. Provide calibration stickers, to be placed on instruments, for all rheometers designating the instruments serial numbers, when service was performed, when the next calibration is due, and name of who did the service C. Provide a calibration certification after each annual preventative maintenance and calibration visit. Additionally, a calibration certificate/report shall be provided if a repair is made to the instrument such that the previous calibration is no longer reliable. In that instance, immediately following the repair or later agreed upon by the COR and contractor (not to exceed one week from the initial service visit), the instrument(s) shall be re-calibrated and a new calibration certificate and sticker (see Section 3.2.B for calibration sticker information) shall be issued. At a minimum the certificate shall include:

1. This title: Calibration Certificate/Report

2. Instrument serial number

3. Name and address of the laboratory

4. Location of where calibration was carried out

5. Unique identification of the calibration certificate (e.g., the equipment serial number)

6. Name and address of the contractor

7. Identification of method used

8. Description of the condition and identification of the items calibrated

9. Date of performance of the preventative maintenance and calibration

10. Identity of any parts that needed to be replaced or repaired

11. Notes/suggestions to BEP to ensure substantial operating life D. Provide an electronic version of a complete service report upon completion of services (for preventative maintenance and calibration and repair visits). Each service report should include:

1. Equipment name, manufacturer model number, and serial number of the equipment being serviced/repaired

2. The reason for the service call

3. A detailed description of the work performed

4. The test instruments or other equipment used to affect the repair or otherwise perform the service

5. The name(s) and contact information of technical personnel who performed the service (preventative maintenance and calibration or repair)

6. The on-site hours expended and parts/components replaced E. Service personnel must be acceptable for entry into a secure U.S. government facility.

3.3 The contractor shall perform the first annual preventative maintenance and calibration on four (4) MCR 102 rheometers (Serial numbers 81586509, 81657803, 83275180, and 83262746) and associated parts. This preventative maintenance will occur annually. The preventative maintenance and calibration will be performed on both instruments during one visit, one right after the other.

3.4 Contractor shall provide twelve months of unlimited on-site repair services when needed including all necessary travel, labor, equipment, and parts (parts should be OEM certified and identical and fully compatible with original equipment), to identify, interpret, and isolate suspected and/or confirmed malfunctions and then repair and resolve such problems, thus returning the equipment to proper operating condition. This shall include:

A. An electronic version of a complete service report upon completion of services (for preventative maintenance and calibration and repair visits). Each service report should include:

1. Equipment name, manufacturer model number, and serial number of the equipment being serviced/repaired

2. The reason for the service call

3. A detailed description of the work performed

4. The test instruments or other equipment used to affect the repair or otherwise perform the service

5. The name(s) and contact information of technical personnel who performed the service (preventative maintenance and calibration or repair)

6. The on-site hours expended and parts/components replaced B. Service personnel must be acceptable for entry into a secure U.S. government facility.

4.0 Site Access and Notification

5.0 PERFORMANCE REQUIRED

5.1 Responsibility for Inspection and Testing: The BEP reserves the right to perform any inspections and tests set forth for this equipment, to include inventory of parts and supplies listed in contract. After the inspection, the COR will notify the contractor’s POC and the CO (Contracting Officer) if services were found to be non-compliant with contract requirements and/or unacceptable services were performed.