PWS - Patrol Officer Reponse.pdf

Ver. October 2022

PERFORMANCE WORK STATEMENT (PWS)

FOR

RCTA Patrol Officer Response Courses

1.0 General:

1.1 Scope: The Regional Counterdrug Training Academy (RCTA) is one of five (5) National Guard Counterdrug training programs that provides relevant curriculum focused on counternarcotics and counter transnational organized crime (CTOC). RCTA provides courses that support National Drug Control Strategies and positively impact the performance of Federal, state, and local law enforcement agencies (LEA), community-based organizations (CBO), and military professionals. The course curriculum focuses on illicit narcotics interdiction, disruption of drug trafficking organizations, intelligence and analysis, narco-terrorism, homeland security, civil operations, and anti-drug coalition fundamentals. Each course is designed to support the objectives of the DASD-CN, Office of National Drug Control Policy (ONDCP), National Northern Border, National Southwest Border, and Caribbean Border counternarcotics strategies and increase national security. RCTA supports Federal, state, and local agencies with current and relevant training maximized by the experiences of subject matter experts in their field. All training events are designed to not only offer world class instruction, but to break down jurisdictional barriers and offer a unique opportunity for officials across the law enforcement and prevention spectrum to network and share ideas in person.

1.1.1 Objectives: The Regional Counterdrug Training Academy desires to conduct Patrol Officer’s Response courses for law enforcement officers in fulfillment of the RCTA mission. These classes will be taught by experts in the law and drug enforcement field. The RCTA desires to determine an appropriate cost for these classes per iteration.

The RCTA then desires to determine the total cost of a contract for numerous iterations over a one-year period. It is estimated that the Patrol Officer’s Response course will be conducted with up to six (6) iterations per year.

1.2 Background: RCTA is located at the Naval Air Station Meridian, MS, (NAS) and features state-of-the-art classrooms and tactical training environments. With a training region that encompasses major international trafficking routes and national border ports of entry, RCT A's courses strive to impact the illicit flow of drugs throughout the nation.

Traditionally two-thirds of the course iterations are conducted throughout the primary training area using mobile training teams, while the remainder of the courses are taught using state-of-the-art technology housed in classrooms located at RCTA. The training offered at RCTA is enhanced by access to a wide variety of military tactical training facilities such as weapons ranges and urban training areas to give the students realistic instruction and hands-on experience. The RCTA began operations in 1992 at the Naval

Air Station in Meridian, Miss. with a mission to provide "cutting edge" drug enforcement training to law enforcement. Since opening its doors, the RCTA has provided no-cost training to more than 200,000 officers over the past three decades. The RCTA trains law enforcement officers primarily from within the five-state region of Alabama, Georgia, Louisiana, Mississippi and Tennessee; however, they are also authorized to train officers outside the region.

1.3 Period of Performance (PoP): The Period of Performance shall be 1 Base Year of 12 months and four (4) 12-month option years.

1.4 General Information:

1.4.1 Reserved

1.4.1.1 Reserved

1.4.1.2 Reserved

1.4.1.3 Reserved

1.4.2 Recognized Holidays: The following are recognized United States (US) holidays.

The contractor shall not perform services on these days:

1.4.2.1 New Year’s Day: January 1st

1.4.2.2 Martin Luther King, Jr.’s Birthday

1.4.2.3 President’s Day

1.4.2.4 Memorial Day

1.4.2.5 Juneteenth National Independence Day: June 19th

1.4.2.6 Independence Day: July 4th

1.4.2.7 Labor Day

1.4.2.8 Columbus Day

1.4.2.9 Veteran’s Day: November 11th

1.4.2.10 Thanksgiving Day

1.4.2.11 Christmas Day: December 25th

1.4.3 Reserved

1.4.4 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).

1.4.5 Installation Access and Security Requirements. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the COR. The contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, or Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by Department of Defense (DoD), Headquarters Department of Army (HQDA) and/or local policy (see PWS 6.0). Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.5.1 Reserved

1.4.5.1.1 Reserved

1.4.5.1.2 Reserved

1.4.5.1.3 Reserved

1.4.5.1.4 Reserved

1.4.5.1.5 Reserved

1.4.5.1.5.1 Failure to comply with these requirements may result in withholding final payment.

1.4.5.1.6 Reserved

1.4.5.2 Reserved

1.4.5.3 Reserved

1.4.5.4 Reserved

1.4.5.4 Reserved.

1.4.5.5 Communications Security/Information Technology (COMSEC/IT) Security. All communications with DoD organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4.5.6 Reserved

1.4.5.6.1 Reserved

1.4.5.6.2 Reserved

1.4.5.6.3 Mark and safeguard files, output products, and storage media per classification level and disseminate them only to individuals authorized to receive them with a valid need to know.

1.4.5.6.4 Protect IS and IS peripherals located in their respective areas in accordance with physical security and data protection requirements.

1.4.5.6.5 Practice safe network and Internet operating principles and take no actions that threaten the integrity of the system or network.

1.4.5.7 Reserved.

1.4.5.8 Reserved.

1.4.5.9 Reserved

1.4.5.10 Protection of Personally Identifiable Information (PII). The contractor shall protect all PII encountered in the performance of services in accordance with Defense Federal Acquisition Regulation Supplement (DFARS) 224.103 Personally Identifiable Information and Department of Defense Directive (DoDD) 5400.11, Department of Defense Privacy Program, and DoD 5400.11-R. If a PII breach results from the contractor’s violation of the aforementioned policies, the contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals whose PII has been compromised.

1.4.5.11 OPSEC Training: In accordance with AR 530-1, is NOT required.

1.4.5.12 Reserved

1.4.5.13 Reserved

1.4.5.14 Reserved.

1.4.5.14 Reserved

1.4.6 Reserved.

1.4.6.1 Reserved

1.4.6.1.1 Reserved

1.4.6.1.2 Reserved

1.4.6.1.3 Reserved

1.4.6.2 Reserved.

1.4.7 Reserved

1.4.8 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with FAR 42.5.

The KO, COR and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced.

The contractor shall resolve the outstanding issues raised by the Government.

Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.9 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO.

The CM or alternate shall have full authority to act for the contractor on all contract matters relating to the daily operation of this contract. The CM shall work through the COR to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.10 Reserved

1.4.10.1 Reserved

1.4.11. Combating Trafficking in Persons: The United States Government has adopted a zero-tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at

FAR 22.17.

1.4.12 Reserved

1.4.13 Data Rights: The Government has unlimited rights to all documents/materials produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.4.14 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may impose other remedies as he or she deems necessary, including prohibiting the contractor from participating in subsequent contracted requirements which may be affected by the OCI.

1.4.15 Phase In / Phase Out Period: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the contractor shall have personnel on board, during the 60-day phase out period. During the phase out period, the contractor shall provide support for the transfer of data to the new server. This shall be coordinated before the expiration of the contract.

2.0 Definitions and Acronyms:

2.1 Definitions:

2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2 Defective Service: A service output that does not meet the standard of performance associated with the PWS.

2.1.3 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.4 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.5 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.6 Quality Assurance: The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.7 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.8 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.

2.1.9 Subcontractor: One that enters a contract with a prime contractor. The Government does not have a contract with the subcontractor.

2.2 Acronyms:

AEI Army Enterprise Infostructure AR Army Regulation AT/OPSEC Antiterrorism/Operational Security BI Background Investigation CM Contract Manager COR Contracting Officer Representative DA Department of the Army DD254 Department of Defense Contract Security Classification Specification DFARS Defense Federal Acquisition Regulation Supplement DoD Department of Defense DSCA Defense Counterintelligence and Security Agency FAR Federal Acquisition Regulation GFP/M/E/S Government Furnished Property/Material/Equipment/Services

HQDA Headquarters, Department of the Army HSPD Homeland Security Presidential Directive IA Information Assurance IS Information System(s) KO Contracting Officer NGB National Guard Bureau OCI Organizational Conflict of Interest PII Personally Identifiable Information PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program RCTA Regional Counterdrug Training Academy SCR Service Contract Reporting SSN Social Security Number TE Technical Exhibit USD(I) Under Secretary of Defense for Intelligence

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S):.

The Government will NOT provide the property, material, equipment, and/or services solely for the purpose of performance under this contract:

3.1 Reserved

3.2 Reserved

3.3 Reserved

3.4 Reserved

3.5 Reserved

4.0 Reserved

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

4.2 Reserved.

4.3 Reserved

5.0 Requirements:

5.1.1 Patrol Officer Response Course Content:

5.1.1.1 The Contractor shall provide a minimum 4-day, 32-hour course for Patrol Officer Response for up to 40 Military personnel, federal, state, and local agencies.

5.1.1.2 Courses shall be designed to enhance the officer's knowledge and skills on the recognition of the most current major drugs of abuse in their communities.

5.1.1.3 Courses shall include a pre-test and post-test to evaluate the level of overall class experience, which may be a written pre-test for immediate grading, or an electronic classroom response system for immediate feedback and evaluation.

5.1.1.4 Courses shall include a systematic testing method for providing interaction, feedback to students, checks for learning, and evaluating effectiveness of instruction such as daily electronic classroom response system or equivalent method of evaluation.

5.1.1.5 Practical exercises shall be incorporated in the instruction and must reinforce teaching points. Practical exercises must accurately simulate patrol officer response situations in which course material will be utilized.

5.1.1.6 The contractor shall focus on the full facet of each drug category which includes the culture surrounding a specific drug, the manufacturing, distribution methods, packaging, paraphernalia, and the method of use. The design of the course must incorporate each drug with the structured, Drug Abuse Recognition program (DAR).

5.1.1.6.1 Course instructions shall address the eight (8) main drug categories/concepts: Stimulants, Hallucinogens, Opiates, Marijuana, Alcohol, Depressants, Inhalants and Dissociative Anesthetics/PCP.

5.1.1.6.2 Course instructions shall address the dangers of confronting subjects under the influence and legal aspects of search and seizure, vehicle stops, detentions and arrests.

5.1.1.6.3 Course instructions shall provide interactive practical hands-on use of the DAR process.

5.1.1.6.4 Course instructions shall include drug recognition.

5.1.1.6.5 Course instructions shall include a process which includes the use of DAR cards, as well as non-DAR card signs, and symptoms.

5.1.1.6.6 Course instructions shall include Pharmacology of Drugs and Physiology of Drugs.

5.1.1.6.7 Course instructions shall include Stimulants, Hallucinogens, Opiates, marijuana, Alcohol, Depressants, Inhalants and Dissociative Anesthetics drug categories under Drug Abuse Recognition

5.1.1.6.8 Course instructions shall include Clandestine Lab Safety Awareness, Drug Endangered Children Program, and Drug Cultures.

5.1.1.6.9 Course instructions shall include legal issues, which include the applicable case law on search and seizure issues, vehicle stops, consent searches, probable cause, exclusionary rule, maintain informants.

5.1.1.6.10 Course instructions shall include expert testimony on drug recognition and use.

5.1.1.6.11 Course curriculum shall be updated annually to address current and emerging national and regional drug threats.

The contractor shall provide multiple iterations of the course, at dates and locations to be determined, during the contract performance period. The course title may change per RCTA's needs, but the course content will remain consistent with the current trends.

Course content will be evaluated based on inclusion of required course topics and the ability to achieve the objectives outlined within PWS. The part of this volume shall include Course Overview and Performance Objectives, Course Agenda (broken down by day and hour), a breakdown of the curriculum, Slide Sets of PowerPoint, with presentation order that corresponds with the Course Agenda, Videos (if applicable), list of practical exercises, a copy of the pre-test and post-test, copy of the student handbook with reference material, materials and equipment provided by the contractor, and materials/equipment students must provide to participate in the course. Failure to submit the course content information based on the technical sub-factors below, as required by the solicitation, will result in a negative technical rating for this factor.

5.2 Minimum Equipment Provided by Instructors for each Student:

5.2.1 Student Manual

5.2.1.1 Professionally and thoroughly researched and developed

5.2.1.2 Comprehensive, current, and relevant

5.2.1.3 Professionally organized, assembled and securely bound

5.2.1.4 Displaying in color the RCTA logo on the front cover

5.2.1.5 Will not include any other logos

5.3 Minimum Equipment Provided by Instructors for each Student:

5.3.1 Student Manual

5.3.1.1 Professionally and thoroughly researched and developed

5.3.1.2 Comprehensive, current, and relevant

5.3.1.3 Professionally organized, assembled and securely bound

5.3.1.4 Displaying in color the RCTA logo on the front cover

5.3.1.5 Will not include any other logos

5.4 This course of instruction shall cover the following topics (learning objectives), at a minimum:

5.5 Minimum Equipment Provided By RCTA

5.5.1 Classroom with A/V equipment needed (Per RCTA)

5.6 Target Audience:

5.6.1 Up to 40 students

5.6.2 Military, and/or Local, State, and Federal law enforcement officers.

5.7 These courses shall include a pre-test and a post-test to assess students' understanding and to ensure all learning objectives are met.

5.8 If a slide presentation is used, all slides shall display the RCTA logo.

5.9 Course Evaluation Questionnaire:

The Government Facilitator for the course will provide students with an end of course evaluation. The evaluation along with the COR observations will be used to evaluate the quality of the course presentation/deliverable.

Deliverable

Acceptable Quality Level

(AQL)

Method Used/Frequency

1. Instructor presentation of information

75% average or above on each class’s evaluation

Course Evaluation / Each Course

2. Instructor knowledge of subject matter

75% average or above on each class’s evaluation

Course Evaluation / Each Course

3. Hands on training of materials

75% average or above on each class’s evaluation

Course Evaluation / Each Course

4. Textbook & handout materials presented to the students

75% average or above on each class’s evaluation

Course Evaluation / Each Course

5. Instruction’s strong points of course

75% average or above on each class’s evaluation

Course Evaluation / Each Course

6. Overall course rating 75% average or above on each class’s evaluation

Course Evaluation / Each Course

7. Overall training center rating

75% average or above on each class’s evaluation

Course Evaluation / Each Course

5.7 EXPENSES: All travel and meal expenses are to be incurred by the instructors. All expenses related to printing and delivery of course materials are the responsibility of the contracting firm.

6.0 Contractor Manpower Reporting (CMR):

6.1 The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Mississippi Army National Guard via a secure data collection site.

6.2 The contractor shall completely fill in all required data fields using the following web address: http://www.sam.gov/. Reporting inputs shall be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2026.

Contractors may direct questions to the help desk at http://www.sam.gov.

7.0 HSPD-12 Background Investigation Requirements:

7.1 The contractor shall ensure that all contractors and subcontractors whose duties require CAC card issuance obtain them and shall process all CAC card applications. The contractor shall ensure that all employees requiring an initial background investigation complete a Personnel Security Investigation Portal (PSIP) form at Attachment TBD the earliest possible date and that this form is forwarded to the COR immediately. The COR will review the form for completeness and accuracy and forward it to the National Guard Bureau (NGB) Personnel Security manager who will initiate the investigation process via PSIP.

Contractor personnel will then receive two e-mail messages; the first will confirm that the investigative service provider has received the request, and the second will provide instructions for the completion of the appropriate form via the Electronic Questionnaires for Investigations Processing (e-QIP) system. Upon completion of the e-QIP questionnaire and submittal of all required documents, including fingerprint cards to the security manager, the background investigation (BI) will be initiated. The contractor shall ensure immediate compliance with all instructions regarding background investigation processing, including those provided verbally, by e-mail or via a Government system. The contractor is cautioned that the entire process from submitting the PSIP form to return of the FBI fingerprint check may routinely take from two to six weeks and shall factor this lead time into its hiring/placement process. The contractor shall make all reasonable efforts to ensure that contractor employees meet CAC eligibility standards upon assignment to the contract and shall be held responsible for delays, failure to meet performance requirements or decreases in efficiency in accordance with the applicable inspection clause.

Service Contract Reporting is only required for a service contract or task order that is valued at more than $3 million and is for logistics management services, equipment-related services, knowledge-based services, or electronics and communications services and is awarded by or on behalf of the DoD.

http://www.sam.gov/ http://www.sam.gov/

The DoD Guidebook for Service Contract Reporting in SAM, available on the DoD Procurement Toolbox at https://dodprocurementtoolbox.com/site-pages/service-contract-reporting-scr. The General Services Administration (GSA) has also posted additional guidance such as quick start guides, informational videos, and frequently asked questions, that can be accessed by going to https://sam.gov and searching the “HELP” section. The SAM Federal User Guide is also available in the “HELP” section for comprehensive instructions on navigating SAM. Contractors requiring assistance using SAM should contact the Federal Service Desk at https://www.fsd.gov.

8.0 Applicable Publications: Publications applicable to this PWS are listed below:

Publication

(Chapter/Page) Date of

Publication Mandatory or Advisory

Website

Federal Acquisition Regulation https://www.acquisition.gov/?q=browsefar Defense Federal Acquisition

Regulation Supplement http://www.acq.osd.mil/dpap/dars/dfarspgi/current/in dex.html or https://www.acquisition.gov/dfars

8.1 Reserved

Form Date Website http://www.fsd.gov/ http://www.acquisition.gov/?q=browsefar http://www.acq.osd.mil/dpap/dars/dfarspgi/current/in http://www.acquisition.gov/dfars

TECHNICAL EXHIBIT 1

Performance Requirements Summary

This Performance Requirements Summary indicates the performance standards the Government will use to determine contractor performance. The Government COR will compare the course evaluation for each iteration to the Acceptable Quality Level (AQL) indicated below.

Deliverable Acceptable Quality Level (AQL) Method

Used/Frequency

1. Instructor presentation of information

75% average or above on each class’s evaluation

Course Evaluation / Each Course

2. Instructor knowledge of subject matter

75% average or above on each class’s evaluation

Course Evaluation / Each Course

3. Hands on training of materials 75% average or above on each class’s evaluation

Course Evaluation / Each Course

4. Textbook & handout materials presented to the students

75% average or above on each class’s evaluation

Course Evaluation / Each Course

5. Instruction’s strong points of course

75% average or above on each class’s evaluation

Course Evaluation / Each Course

6. Overall course rating 75% average or above on each class’s evaluation

Course Evaluation / Each Course

TECHNICAL EXHIBIT 2

Deliverables Schedule

This Performance Requirements Summary indicates the performance standards the Government will use to determine contractor performance. The Government COR will compare the course evaluation for each iteration to the Acceptable Quality Level (AQL) indicated below.

PWS

Paragraph(s)

DELIVERABLE FREQUENCY

1.6.1, 1.6.2, 1.6.3, 1.6.4, 1.6.5

Offeror/Instructor Qualifications (Resumes/Evidence that the Offeror and Instructors meet the minimum qualification requirements)

Included with the Request for

Proposal (RFP)

1.5.1 AT/OPSEC Training Certificates to include AT Level 1

Information Awareness, Threat Awareness, OSPEC

Training

Course Evaluation / Each Course

Technical Exhibit 3

Quality Assurance Surveillance Plan (QASP)

Interview & Interrogation and Detecting Danger Courses

The Contracting Officer Representative (COR) will monitor contractor performance and complete the status report in DOD CORT monthly. The COR for this acquisition is MSgt Zachary Clay, 601-696-8883, zachary.a.clay.mil@army.mil.

The Government Facilitator for each course iteration will provide students with an end of course evaluation. The completed evaluations, along with the COR observations, will be used to evaluate the quality of the course presentation/deliverable.

Deliverable Acceptable Quality Level (AQL) Method

Used/Frequency

1. Instructor presentation of information

75% average or above on each class’s evaluation

Course Evaluation / Each Course

2. Instructor knowledge of subject matter

75% average or above on each class’s evaluation

Course Evaluation / Each Course

3. Hands on training of materials

75% average or above on each class’s evaluation

Course Evaluation / Each Course

4. Textbook & handout materials presented to the students

75% average or above on each class’s evaluation

Course Evaluation / Each Course

5. Instruction’s strong points of course

75% average or above on each class’s evaluation

Course Evaluation / Each Course

6. Overall course rating 75% average or above on each class’s evaluation

Course Evaluation / Each Course

*Student Course Evaluations will be completed by each student attending the course, and will ask students to rate the following:

1. Instructor presentation of information

2. Instructor knowledge of subject matter

3. Hands on training of materials

4. Textbook & handout materials presented to the students

5. Instruction’s strong points of course

6. Overall course rating mailto:zachary.a.clay.mil@army.mil

Rating Description Green Performance and technical specifications are being met at an acceptable quality level (AQL).

Yellow Performance and technical specifications are currently being met at the minimum AQL, but the following service/ deliverable needs contractor attention (see comments).

The COR must identify what component of the deliverable and/or service requires attention.

Red Performance and technical specifications are not being met at AQL and the following service/ deliverable needs immediate contractor resolutions (see comments).

The COR must identify what component of the deliverable and/or service is below the minimum AQL.

Quality Assurance Rating Sheet

Vendor Name:

Contract number:

Course title:

Month: Year:

DELIVERABLE GREEN YELLOW RED

1. Instructor presentation of information

2. Instructor knowledge of subject matter

3. Hands on training of materials

4. Textbook & handout materials presented to the students

5. Instruction’s strong points of course

6. Overall course rating

Iterations This Period (Location/Dates):

Comments (Required for Yellow or Red ratings):

I certify that this report is in accordance with the Inspection of Services Clause FAR Part 52.246-4 or the inspections for commercial contracts FAR Part 52.212-4(a), the monthly surveillance schedule, and the QASP. I hereby certify that services have been received and accepted.

COR Name/Phone/Email:

COR Signature: