PWS Parachute Jump V3 14MAR2022.docx

PERFORMANCE WORK STATEMENT (PWS)

Parachute Jump Interactive Exhibit Upgrade U.S. Army Heritage and Education Center

Part 1

General Information

1. GENERAL: This is a non-personnel services contract to provide an upgrade to the Parachute Jump Interactive exhibit in the Soldier Experience Gallery exhibit at the U.S. Army Heritage and Education Center (USAHEC). The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform design, development, upgrades and installation of the associated video and supporting software for the Parachute Jump Interactive exhibit as a stand-alone interactive exhibit component in the Soldier Experience Gallery at the U.S. Army Heritage and Education Center (USAHEC) as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: The U.S. Army Heritage and Education Center (USAHEC) is an integral part of the U.S. Army War College (USAWC) and maintains the knowledge repositories that support scholarship and research about the U.S. Army and its operating environment. The USAHEC Mission is to engage, inspire, and inform the Army, the American people, and global partners with a unique and enduring source of knowledge and thought. The USAHEC vision is to be the place of choice for innovative research, analysis, collaboration, and education, physically and virtually. The Education and Engagement Division’s Exhibits Team has the responsibility of carrying out that mission and vision for the USAHEC through engaging exhibits for the U.S. Army and the general public. The USAHEC is in need of upgrading our current interactive exhibit so that it better engages audiences with U.S. Army history through the use of historical materials from the USAHEC Collection. The interactive exhibits in the Soldier Experience Gallery are now 10 years old, and many items are operating on technological systems that are outdated or no longer supported and in need of consistent maintenance. Replacing/renewing the presentation and updating the interactive exhibit components of the Soldier Experience Gallery with standalone innovative displays and spaces will help align our exhibit with the strategic plan to engage, inspire, and inform our Army and public audiences and keep the exhibit open and operating appropriately for our patrons.

1.3 Objectives: To design, develop and install an updated presentation and technological elements for the Parachute Jump Interactive exhibit so that it operates on stand-alone upgradeable technological systems, is user friendly, and is designed to withstand the daily wear and tear of patrons.

1.4 Scope: Focus of the project is to redevelop/upgrade the software that runs the interactive and the video component of the physical interactive product that is already built and in place. All work is based on input provided by the USAHEC as outlined in this PWS.

1.4.1 Work includes the updating of existing software or replacing the existing software with programming that operates the parachute drop interactive, audio, lighting, and video files. Updates will support a “stand alone” computer–based operating system that the government has in place (original system was operated via a centralized computer backbone and executed by multiple A/V components that are rack mounted away from the interactive.)

1.4.1a Remove and replace the existing projector with a projector with at least a 4K WUXGA panel resolution, and a high-lumen (at least 6K) laser source with short throw lens.

1.4.1b Work also includes expanding the experience space through a dynamic peripheral lighting system where the color information is pulled directly from the video signal to create a more immersive experience around the projection area. The expanded lighting system, and use of the changing color lighting system, will allow a modified immersive experience.

1.4.2 Optional upgrade 1: Upgraded the software and video assets outlined in 1.4.1, then develop the existing video presentation using the existing source code at a higher resolution and incorporate it into the presentation.

1.4.2a Perform testing and system validation to ensure new image scaling and run time work in the environment.

1.4.2.b New version shall be installed using a zero-footprint installation technique for the core upgrades.

1.4.3 Optional upgrade 2: Rebuild the whole experience from the ground up using 3D assets while retaining the core script.

1.4.3.a Period-appropriate assets such as trees, buildings, landmarks, and terrain shall be used in video production.

1.4.3.b Audio elements such as explosions, gunshots, splashes, tree landings, ground landings, shall all be period correct and be incorporated into the correct video timing.

1.4.3.c All applications and triggers shall run seamlessly with all updated video programs.

1.4.3.d Performance testing and system validation would be performed to ensure compatibility and performance.

1.4.4 The contractor shall conduct all tasks in 1.4 for the USAHEC at Carlisle Barracks, PA. USAWC USAHEC leadership may decide not to execute some of the tasks listed above. In this case the appointed COR will notify the contractor not to execute a task and the Government will take no negative actions against the contractor.

1.5 Period of Performance: The period of performance shall be 12 months. The Period of Performance reads as follows:

· 12 months from award date the product will be delivered, installed, and tested.

1.6 General Information

1.6.1 Quality Control The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which they assure the work complies with the requirements of the contract. The contractor will submit a work plan and schedule to the government within 15 days of contract award. The work plan shall include the QC measures the contractor proposes to execute and ensure work performance in accordance with this PWS. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

1.6.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Recognized Holidays: The contractor is not required to work on the following holidays.

Independence Day

1.6.4 Hours of Operation: When on the government contract site, the contractor is responsible for conducting business, between the hours of 7:30 am – 5:00 pm Monday thru Friday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5 Place of Performance: The work to be performed under this contract will be performed at the Visitor and Education Center at USAHEC in the Soldier Experience exhibit for installation and testing of the product or at the contractor's location of business for software and projection equipment design and development.

1.6.6 Type of Contract: The government will award a firm fixed price contract.

1.6.7 Security Requirements: A security clearance is not required.

1.6.7.1 PHYSICAL Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.7.2 Key Control: Not required.

1.6.8 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.9 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.10 Key Personnel: The following personnel are considered key personnel by the government. The contractor shall provide a contract POCwho shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the POC is absent shall be designated in writing to the contract COR. The contract POC or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract POC or alternate shall be available between 8:00 a.m. to 4:30p.m., Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons.

1.6.12 Identification of Contractor Employees: All contract personnel working at USAHEC are required to check in at the guard desk at the start of each workday and obtain a temporary badge. All contract personnel will check out at the end of each workday and turn in their temporary badge.

1.6.13 Contractor Travel: All travel to and from contract site are the financial responsibility of the contractor. The government shall not be billed for any additional travel expenses.

1.6.14 Other Direct Costs: N/A

1.6.15 Data Rights : The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.16 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.7 Security Requirements:

1.7.1. AT Level I training. This standard language is for contractor employees with an area of performance within an Army-controlled installation, facility, or area. All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level I awareness training within XX calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR or to the contracting officer, if a COR is not assigned, within XX calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website: http://jko.jten.mil.

1.7.2. Access and general protection/security policy and procedures. This standard language is for contractor employees with an area of performance within an Army-controlled installation, facility, or area. Contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services, or Security Office.

Contractor workforce must comply with all personal identity verification requirements (CFR clause 52.204-9, Personal Identity Verification of Contract Personnel) as directed by DoD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.7.3. For contractors that do not require a CAC but require access to a DoD facility or installation. Contractor and all associated subcontractor employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (Army Directive 2014-05/AR 190-13); applicable installation, facility and area commander installation and facility access and local security policies and procedures (provided by Government representative); or, at OCONUS locations, in accordance with status-of-forces agreements and other theater regulations.

1.7.4. iWATCH Training. This standard language is for contractor employees with an area of performance within an Army-controlled installation, facility, or area. The contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within XX calendar days of contract award and within YY calendar days of new employees commencing performance, with the results reported to the COR NLT XX calendar days after contract award.

1.7.5. OPSEC TRAINING. Per AR 530-1, Operations Security, the contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORKDAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: The Government will provide images and footage from the USAHEC collection to support the development of the Parachute Jump Interactive exhibit presentation.

3.2 Facilities: The Government will provide necessary workspace within the Soldier Experience Gallery to install and test the deliverables.

3.3 Utilities: The Government will provide power support and associated electrical connections to test and run the updated product.

3.4 Equipment: The government will supply all the current exhibit components and a computer to install updated software on.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities, and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2 Secret Facility Clearance: N/A

4.3. Materials: The Contractor shall furnish all programming/software and supporting technical items needed for the designated scope of work of the project. to the contractor will also supply any wood, metal, paints, finishes, needed for the designated scope of work of the project.

4.4. Equipment: The Contractor shall furnish all hardware including screens, lights, switches, projectors, speakers, mounts, and software with licensing.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. Software and Video projection upgrades. The contractor shall provide all materials and services for the updating and installation of the Parachute Jump Interactive exhibit software and video projection package in the Soldier Experience Gallery at the USAHEC. This includes incorporating all software and video projection equipment with the existing mechanical interactive as a stand-alone interactive exhibit.

5.1.1 The supporting software package will either update existing software (currently operating on Adobe Air software) or replace existing software with a program that will seamlessly operate the existing or upgraded interactive and video components.

5.2 Video Projection and Lighting: The video projection system, to include the screen and all directional mirrors, will be upgraded to systems that support the interactive aspects of the exhibit utilizing HD technology and maximum appropriate resolution for the allowable space. Existing exhibit lighting will be upgraded to appropriate LED museum grade fixtures that provide a dynamic peripheral lighting simulating things like changes in elevation, day to night, flak and other associated combat aspects typical of a WWII airborne mission.

5.2.1 New projector should be at least 4K resolution and have a WUXGA panel as well as using a high-lumen (at least 6k+) laser source using a short-throw lens.

5.2.2. Requires that the system takes the color information from the video source going to the projection and dynamically changes the color of lighting systems at the periphery of the space. This application would require that the color data be pulled directly from the video source itself.

5.2.3. Contractor would be responsible for measuring the space to determine the appropriate number of lights to support the projection area designated.

5.3 Installation and Testing: Contractor will install/reinstall all video equipment, software, and provide electrical connections to available electrical infrastructure. The contractor will fully test all components to ensure proper function.

5.3.1. Contractor will notify COR at least 1 month in advance of installation of any necessary facility modifications, electrical work, or similar onsite work to ensure advance coordination by the COR with appropriate onsite parties. All such work will be included in the contractor’s workplan, indicated in Section 1.6.1.

5.3.2. Contractor will be required to warrant all system components for two years, all labor for 1 year and the software must be supported and upgradeable for at least a 5-year period.

5.4 Training: Contractor will train government personnel on the operation and maintenance of the installed interactive parachute experience components that they have installed. All manuals, licensing or associated specifications will also be turned over to the Government POC upon completion of the project.

5.5 Optional Scope of Work Tasks:

5.5.1 Option 1 The contractor shall provide all materials and services for the re-rendering the existing video production using the existing source code at a higher resolution and installation of the Parachute Jump Interactive exhibit software and video projection package in the Soldier Experience Gallery at the USAHEC. This includes incorporating all software and video projection equipment with the existing mechanical interactive as a stand-alone interactive exhibit.

5.5.1.a Contractor shall ensure all re-rendering is tested and system validation is performed to ensure that the new image meets layout requirements.

5.5.1.b Contractor shall perform testing and system validation to ensure new image scaling and run time work in the existing environment.

5.5.2 Option 2 Enhancing the system: Contractor will retain core script and redevelop the projected video experience. This redevelopment will include period-appropriate 3d assets such as trees, buildings, water hazards.

5.5.2.a Contractor will redevelop the audio elements of the exhibit with period-appropriate explosions, gunshots, splashes, tree crashes and other sounds associated with the incorporated jump.

5.5.2.b Contractor shall ensure all redevelopments are tested and system validation is performed to ensure that the new image meets layout requirements.

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

6.1. The Contractor must abide by all applicable safety regulations, and local policies and procedures.

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. Attachment/Technical Exhibit List:

7.1. Attachment 1/Technical Exhibit 1 – Performance Requirements Summary

7.2. Attachment 2/Technical Exhibit 2 – Deliverables Schedule

TECHNICAL EXHIBIT 1

Performance Requirements Summary The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective

Method of Surveillance

PRS # 1

The Contractor shall rework the technological systems, screen and mirrors to be a standalone system with the ability to update it at a later time.

The contractor will communicate with SME on the proposed items being used.

PRS # 2

The Contractor shall ensure the system meets all requirements to be a standalone unit.

The contractor will communicate with SME on the proposed items being used.

PRS #3

The Contractor shall ensure the all 3D aspects are safe and properly secured to the attached structure

The contractor will communicate with SME on the proposed items being used.

TECHNICAL EXHIBIT 2

DELIVERABLES SCHEDULE

one digital copy will be provided.

Word/PDF document

Chad Reynolds, USAHEC

950 Soldiers Drive, Carlisle, PA 17013 Chad.w.reynolds4.civ@mail.mil

USAHEC

USAHEC