PWS_NG-0004-25.pdf

PERFORMANCE WORK STATEMENT

MAINTENANCE AGREEMENT FOR LIQUID SCINTILLATION COUNTERS

1.0 BACKGROUND. The U.S. Army Primary Laboratories (APSL), a component of the U.S. Army TMDE Activity (USATA) located at Redstone Arsenal, Alabama has a requirement for a maintenance agreement for ensuring that its Liquid Scintillation Counters are protected to the highest level and operate at maximum performance. The service will be a fixed price contract that shall provide maintenance and repair parts for the following government-owned and operated equipment:

Field Service Contract for TRI_CARB 51110TR serial number (SGLO15180752)

Field Service Contract for TRI-CARB 5110TR, serial number (SGLO16180753)

Field Service Contract for TRI-CARB 3180TR serial number (SGTC41140439)

2.0 OBJECTIVE. Under this service agreement the Contractor shall furnish all labor, diagnostic software, hardware, documentation, schematics, repair parts, any required shipping of equipment and parts, and tools required to provide both scheduled preventive maintenance (PM) and “on-call” remedial maintenance (RM) for stated model and serially numbered items listed at 1.0 above.

Maintenance shall be provided on-site at Building 5417 or Building 5435, Redstone Arsenal, Alabama, as applicable to the location of the equipment.

3.0 CONTRACTOR TASKS.

3.1 Under this service agreement the Contractor shall provide unlimited on-site visits to include repairs and repair parts and system certification within a five (5) business day response from the time notified by the Government.

3.2 The Contractor shall provide unlimited on-site visits to Redstone Arsenal, Alabama. On-site shall include factory inspection as recommended by the manufacturer, certification, and maintenance of covered equipment. The Contractor shall also provide instrument performance verification and instrument certification, including all labeling and documentation.

3.3 The contracted price for this pre-paid service agreement shall include the cost of all required repairs and repair parts during the one-year period of performance and subsequent options as exercised by the Government. It shall also include unlimited technical support with priority response, technical reviews utilizing call history data, updates to instrument software, instrument relocation services, and automatic case logging of services performed.

3.4 The Contractor shall provide technically qualified personnel with the ability and expertise to perform maintenance services on the equipment model(s) listed in 1.0 above. Work shall be performed in accordance with the best commercial practices without unnecessary delays or interference with government mission or functions.

3.5 Excluded from this service agreement are damages due to abnormal conditions but not limited to misuse, neglect, and fire/water damages.

3.6 In the event that it is necessary to return equipment to the Contractor’s facility for comprehensive maintenance, the Contractor shall be responsible for the equipment from the time it leaves the Government site until it is returned to the Government in good operating condition. In this event, the Contractor shall provide, at Contractor-expense, a “loaner” system pending return of the unit to the government.

3.7 As a firm-fixed price contract, equipment shall not be added or deleted from this contract without the expressed authority of the Government’s Contracting Officer.

3.8 There shall be no added maintenance charges by the contractor for preventive or remedial maintenance performed within the terms of this agreement.

4.0 GOVERNMENT TASKS.

4.1 The Government shall provide adequate storage space for spare parts, tools and test equipment required by the Contractor in performance of Contractor tasks, as well as adequate working space, to include desks, chairs, heating, lighting, ventilation, electrical current and outlets for tools and test equipment for use by the Contractor’s customer support technicians. These facilities shall be within a reasonable distance of the equipment to be services and shall be provided at no additional cost to the Contractor.

4.2 Subject to applicable security regulations, the Government shall provide the Contractor access to the equipment to perform the maintenance services.

5.0 PRINCIPAL PERIOD OF MAINTENANCE (PPM). On-site services shall be provided by the Contractor during normal business hours, 0730 – 1630 hours, Monday through Friday (excluding weekends and holidays).

6.0 PLACE OF PERFORMANCE. Required maintenance services shall be performed on-site at Building 5417 Jungerman Road, and Building 5435 Fowler Road, Redstone Arsenal, AL.

7.0 QUALITY REQUIREMENTS. Not applicable.

8.0 GOVERNMENT-FURNISHED EQUIPMENT. None.

9.0 Access and General Protection/Security Policy and Procedures. This standard language is for contractor employees with an area of performance within an Army controlled installation, facility, or area. Contractor and all associated subcontractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DoD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes. Contractor and all associated subcontractor employees shall comply with adjudication standards and processes using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist

Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.