PWS - MAX Differences Training_V4.pdf

PERFORMANCE WORK STATEMENT (PWS)

Air Mobility Command (AMC) Aircrew Training & Tactics Division (AMC/A3T)

C-40B/C (B737-700/800) FLIGHT SIMULATOR TRAINING

7 Jul 2026

1. DESCRIPTION OF SERVICES.

1.1. BACKGROUND.

The C-40B/C supports Air Mobility Command (AMC) executive airlift missions and is a military derivative of the Boeing 737-700/800 (NG) commercial airliner. AMC receives pilot classroom and simulator training from suitably equipped and certified civilian flight training centers for our B737-700/800 aircraft. AMC temporarily requires B737-8 MAX Differences Training.

1.2. SCOPE.

The contractor shall provide academic and simulator training for B737-8 MAX Differences Training. The training audience consists of pilots associated with the executive airlift community as approved by AMC’s Aircrew Training & Tactics Division (A3T). Training shall be conducted at a Title 14, Code of Federal Regulations (14 CFR) Part 142 approved training center. The contractor must possess a training program approved under 14 CFR Part 142 applicable to the B737. At a minimum, the contractor shall furnish on the contractor’s site, a Federal Aviation Administration (FAA) Certified Level D, Category (CAT) IIIa capable and fully operational 737-8 MAX Full Flight Simulator. United States Air Force (USAF) cockpit procedures and checklists will be used in all courses.

1.3. SPECIFIC SUPPORT SERVICES.

1.3.1. C-40 (B737) NG to MAX Differences Training. The contractor shall conduct Pilot B737 NG to B737 MAX Differences Training. A training class will normally consist of two pilots (in rare circumstances, one pilot), with an estimated requirement of 12-15 pilots total.

Course content shall incorporate all items detailed in the FAA Flight Standardization Board Report and all revisions added since publication. The contractor shall provide each student with a syllabus for the C-40 NG to MAX Differences Training course at least one week before the class start date. The syllabus shall outline the daily activities. A Contracting Officer's Representative (COR) or a designated unit Subject Matter Expert (SME) may coordinate with the contractor to include USAF-specific items of interest. Simulator training sessions will include a one-hour pre-brief, a four-hour simulator training period, and a one-hour post-simulator debrief.

1.4. DATA DELIVERABLES.

Data Item Deliverable Title PWS Para.

Data Item Description Number Title

A001 AF Form 1522, AFORMS

Additional Training Accomplishment Report

4.7.1. MGMT-82350 Additional Training

Accomplishment Report

A002 Web-based/Computer Based (CBT), Distance Learning Courseware 4.11.4. DI-SESS-81526D

Instructional Media Package

A003 Course Syllabi/Course Descriptions 1.3.1., 4.11.5.2

DI-MISC-81459B NOT

1Syllabus

A004 OSA/EA Student Course Critique 1.5.3., 3., 4.12

DI-SESS-81517C NOT 2

Training Situation Document

A005 Student Failure Notification Letter 1.5.2., 4.8.1, 4.8.2.

DI-SESS-81525D

Test Package

A006 Student Hospitalization Notification 1.5.4., 4.11.6

DI-SAFT-81563 NOT 2

Accident/Incident Report

1.5. ADDITIONAL DELIVERABLES.

1.5.1. Program Management Support. The Contractor shall designate a single point of contact (POC) responsible for the overall management and performance of the PWS. The contractor designee shall be responsible for all requirements of the contract. The Contractor shall provide the name and contact information of the designee to the COR via email within 10 business days after contract award. Any change to this POC shall be submitted to the COR via email within five business days prior to change.

1.5.2. Student Failure Notification Letter. The POC in Section 1.5.1 will immediately notify the COR via email if a training student receives an unsatisfactory course grade. Also, if at any time throughout the course a student fails to comply with Air Force or contractor expectations with regard to conduct, course objective completion or performance electronic notification shall immediately be made to the COR to determine the course of action with the student.

1.5.3. OSA/EA Student Course Critique. Upon completion of each training course, the contractor shall provide each student with a paper copy or a digital copy of the AMC Operational Support Airlift/Executive Airlift (OSA/EA) Form, Student Course Critique.

Filling out this critique is mandatory for students. Students shall be afforded time to complete the critique in private and return it to their instructor in a sealed envelope for review by the contractor program manager. The contractor shall forward a completed copy of the course critique along with the invoice via e-mail to the COR.

1.5.4. Student Hospitalization Notification. If treatment or hospitalization is required, the contractor shall ensure student receives medical treatment. As the student is a member of the armed forces, he/she shall be taken to the nearest military treatment facility, if possible. The nearest civilian hospital/medical facility shall be a secondary consideration; however, immediate treatment will be given first priority. The contractor shall notify the A3T COR immediately, or, at maximum, within 8 hours after becoming aware of a student’s treatment and/or hospitalization. The contractor shall not pay for any medical costs or medications on behalf of students. Payment for medical services, and prescribed medications, shall be managed through the military medical program.

2. SERVICES SUMMARY.

The Services Summary (SS) table below summarizes the performance objectives and thresholds (specific standards) as identified within the body of the PWS. The absence of any performance objective and threshold from this summary shall not detract from its enforceability or limit the Government’s rights or remedies afforded under this contract. Metrics shall be calculated monthly unless otherwise specified.

Performance Objective PWS Para. Performance Threshold

Provide Pilot C-40 (B737) NG to MAX Differences Training 1.3.1.

COR shall receive no more than one validated student complaint concerning quality of instruction during a training quarter.

3. GOVERNMENT PUBLICATIONS PROVIDED.

The government will provide the below publications to the contractor after award as needed.

ITEM

NUMBER PUBLICATION TITLE NO.

COPIES

1 AFMAN 11-2EA Vol 1 Executive Airlift Aircrew Training 1 PDF

2 AFMAN 11-2EA Vol 2 Executive Airlift Aircrew Evaluation Criteria 1 PDF

3 AFMAN 11-2EA Vol 3 Executive Airlift Operations Procedures 1 PDF 4 AFMAN 11-202 Vol 3 Flight Operations 1 PDF

AFMAN 11-290 (to include AMC Supplement when avail)

Cockpit/Crew Resource Management Training 1 PDF

6 OSA/EA Form Student Course Critique 1 PDF

7 USAF C-40B/C FOM USAF C-40B/C Flight Operations Manual (Active Duty) 1 Softcopy

8 Sq FOM Supplement C-40B Flight Operations Manual Supplement 1 Softcopy

9 USAF C-40B/C FCOM USAF C-40B/C Flight Crew Operations Manual (Active Duty) 1 Softcopy

10 C-40 Hardcard C-40 Briefing, Checklist, and Quick Reaction Checklist 1 PDF

11 USAF C-40B/C QRH USAF C-40B/C Quick Reference Handbook (Active Duty) 1 Softcopy

12 AMC CAPS AMC C-40 Critical Action Procedures 1 PDF

13 AMC CAPS (Blank) AMC C-40 Critical Action Procedures (Blank) 1 PDF

14 AF Form 1522 ARMS Additional Training Accomplishment Report 1 PDF

15 USAF C-40 MAX AFM Airplane Flight Manual 1 PDF

16 USAF C-40 MAX FCF

Manual Functional Check flight Manual 1 PDF

17 USAF C-40 MAX FPPM C-40 Flight Planning and Performance Manual 1 PDF

18 USAF C-40 MAX MEL Minimum Equipment List 1 PDF

4. GENERAL INFORMATION.

4.1 PERIOD OF PERFORMANCE. Time of Award to NLT 31 Oct 2026

4.2. PLACE OF PERFORMANCE. B737 training shall be conducted at the contractor’s facility.

4.3. TRAVEL. No contractor travel is required in support of this contract.

4.4. HOURS OF WORK. A training period is defined as the point in time when a student reports to the training facility to start a training session until the student leaves the facility at the end of the training session.

4.4.1. Training Times. The maximum length of a training period is nine-hours. Initial and recurring evaluation days may extend to 10-hours. All academic training shall be accomplished between the hours of 7:00 a.m. and 6:00 p.m. local time, unless otherwise specified. This time will include time for breaks and lunch periods. The contractor shall conduct all initial and Senior Officer simulator training from Monday through Friday. A minimum of two (2) days off will be scheduled for every five consecutive days worked.

4.4.2. Simulator Training Hours. The contractor shall make every effort possible to conduct refresher and recurring evaluation simulator training between the hours of 7:00 a.m. and 10:00 p.m. in the contractor’s local time.

4.4.3. Crew Rest. A period of time between training periods must be set aside for the student so that he/she is adequately rested to begin the next training session. This time must not be broken up into segments, and, therefore must be given as a solid block of time. The minimum length for crew rest time between training periods will be 12-hours.

4.5. CLASS SCHEDULING. Scheduling shall be accomplished after issuance of a task order by the Contracting Officer (CO) in accordance with the Ordering clause (Federal Acquisition Regulation 52.216-18 – Ordering). Classes shall be scheduled by direct contact between the COR (or a designated flying unit scheduling POC) and the contractor.

4.5.1. In the event an agreement cannot be reached on scheduling of a class or classes, the matter shall be referred to the CO for resolution. The Government reserves the right to substitute pilots at its discretion.

4.5.2. If a trainee departs a course after class start date and has completed sufficient events to credit a portion of the class, or if the contractor is unable to provide all planned curriculum required for certification (i.e. simulator malfunction, illness of instructor, etc.), the Government may negotiate with the Contractor for partial payment.

4.6. CANCELLATION NOTICE

4.6.1. The Government shall notify the contractor in writing of any class cancellation in accordance with the Contractor’s cancellation policy, or 35 calendar days (five weeks) prior to the class start date, whichever is closest to the scheduled start date.

4.6.2. In the case of a cancellation due to a personal emergency or urgent operational need within the normal timeline or class start date (i.e. death, injury, illness, mission essential task, national emergency, or an emergency which requires the scheduled training to be cancelled in the best interest of the Government), the Government will not be liable for payment.

4.7. STUDENT ADMINISTRATION. Within the course of this contract, the Government will provide the contractor personal data pertaining to the students sent for training under the contract, such as: names, home addresses, social security numbers, and other contact information. The contractor shall safeguard that information and not release it to any entity other than the Government without the permission of the Contracting Officer.

4.7.1. Aviation Resource Management System (ARMS) Additional Training Accomplishment Report. The contractor shall prepare ARMS Additional Training Accomplishment Report and submit electronically an invoice via Wide Area Work Flow (WAWF) to HQ AMC/A3TA for acceptable of services rendered and attach copies of the ARMS Additional Training Accomplishment Report to the invoice.

4.7.1.1. Complete the AF FORM 1522 in accordance with the following instructions:

4.7.1.1.1. Students or the contractor can fill out the form. The contractor shall ensure the information is accurate.

4.7.1.1.2. Last Name: Enter appropriate last name.

4.7.1.1.3. SSN: Leave Blank.

4.7.1.1.4. Unit: Enter appropriate unit number.

4.7.1.1.5. Aircraft Code: Enter "C-40"

4.7.1.1.6. Crew Position: Enter "P" (Pilot), or "CP" (Co-Pilot)" as applicable.

4.7.1.1.7. Event Description: Enter "Initial", "Refresher", or "Flight Simulator Training" as applicable.

4.7.1.1.8. Event Identifier: Leave Blank.

4.7.1.1.9. Date: Enter the course completion date.

4.7.1.1.10. Input By: Contractor signs here to indicate that the training was completed.

4.7.1.1.11. Date: Enter the date the contractor signs the form.

4.7.1.1.12. Remote Identification: Leave Blank

4.8. UNSATISFACTORY ACADEMIC PERFORMANCE.

4.8.1. Students whose academic progress does not meet the standards established for the course will continue in training and will be reported as stated below. If the contractor determines that a student should be released from training for any of the reasons listed in paragraphs 4.8.2.1 and subgraphs below, the contractor shall forward within one business day of the determination, in writing, to the COR and the student’s unit of assignment. The student will remain in class until disposition instructions are received from the Government. An informational copy of the written notification from the contractor (which was provided to the COR and the student’s unit of assignment) will be furnished to the CO assigned to administer this contract.

4.8.2. If a pilot has not met the proficiency standards after completion of the training outlined in the schedule and in the specifications herein including a FAA evaluation, the contractor shall notify the COR in writing within one business day.

4.8.2.1. Reasons for releasing a student are:

4.8.2.1.1. The student’s academic progress fails to meet established course standards, and in the opinion of the contractor’s course supervisor, cannot satisfactorily complete the course.

4.8.2.1.2. The student’s physical condition, by reason of injury or illness, has been changed to the extent that further training is deemed impractical.

4.8.2.1.3. An emergency develops which in the best interest of the Air Force, for compassionate reasons or for personal emergency, requires a student to be withdrawn from training either temporarily or permanently.

4.9. SECURITY REQUIREMENTS. Training is unclassified.

4.9.1. PHYSICAL SECURITY. The contractor shall safeguard all Government provided publications in the contractor’s possession.

4.9.2. CYBERSECURITY MATURITY MODEL CERTIFICATION (CMMC). The contractor shall possess a valid and active CMMC Level 1 at the time of contract award. The contractor shall maintain this certification at CMMC Level 1 throughout the entire Period of Performance (PoP) of this contract.

4.10. QUALITY ASSURANCE. In accordance with Revolutionary Federal Acquisition Regulation (FAR) Overhaul (RFO) 52.212-4 (Contract Terms and Conditions – Commercial Items), the Government will evaluate the contractor’s performance under the contract. Any action taken by the COR, as a result of surveillance, will be in accordance with the terms of the contract. A Quality Assurance Surveillance Plan (QASP) detailing quality assurance/surveillance responsibilities, methods, procedures, and performance thresholds will be issued with the contract. Contracting Officer Representative may periodically visit the contractor’s training facility to observe the contractor’s performance in person.

4.11. CONTRACTOR FURNISHED ITEMS AND SERVICES.

4.11.1. The contractor shall provide an FAA certified B737-8 MAX Level D, RNP AR, and UPRT certified CAT IIIa capable full flight simulator for differences pilot training. The contractor shall provide a certified type rated B737-8 MAX, UPRT qualified pilot instructor.

4.11.2. Instructors. Instructors shall be certified IAW 14 CFR Part 142. Differences classroom and simulator instruction shall be taught by instructors with a minimum combination of one-year prior PIC flight, classroom instructor or simulator experience in the B737-8 MAX type.

Instructors shall be US citizens with the ability to access US Government export-controlled material, Controlled Unclassified Information (CUI), and USAF C-40 CUI level tactics, techniques, and procedures. Training should occur in an environment where discussions at this level can occur between the instructor and students.

4.11.3. The contractor shall also furnish all training materials, and any other equipment required to perform this contract except for the materials and equipment that are identified to be Government furnished.

4.11.4. All assigned USAF C-40 pilots shall be provided access to the most current Computer Based Training (CBT) Courseware compatible with government Personal Computing (PC) systems (Most Current Windows Operating System) and hand-held devices (e.g. iPad Mini, MAF EFB).

4.11.5. Tailored Training to Meet USAF Requirements.

4.11.5.1. Air Force cockpit procedures and checklists will be used during training. Units will collaborate with instructor personnel to ensure they are up to date with these procedures and checklists. Unit personnel will travel to contractor facility to instruct/brief key personnel (instructors) on these procedures and checklists if necessary. In addition, the COR will be available for telephone inquiries.

4.11.5.2. The contractor shall collaborate with units to identify and sequence training profiles.

The goal is to optimize the contractor training syllabus with USAF learning objectives/maneuver requirements. In order to provide focus and implement changes, syllabi will be provided to Air Mobility Command two months prior to implementation. This allows time to coordinate and solicit feedback from individual units.

4.11.6. Emergency and Minor Medical Services. The contractor shall provide, to all students receiving training at the contractor’s facility, emergency minor medical services as normally provided its own employees. If immediate hospitalization is required, the contractor shall arrange for the student to be admitted to the nearest available hospital. The student, if a member of the Armed Forces, should be admitted to a military hospital if possible. The contractor is not responsible for student hospitalization costs. The contractor shall notify the student’s unit of assignment within 24-hours after admitting any student to a hospital.

4.11.7. Mission Essential Determination. Performance of services during crisis declared by the President or Secretary of War up to and including war: None of the services in this PWS are determined to be essential for performance during a crisis.

4.11.8. Contractor Reporting. In order to support the requirements of title 10, U.S.C., section 235 and 2330a, Department of War (DoW) contractors will report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for AMC, via the Service Contract Reporting (SCR) section of the System for Award Management (SAM) (http://sam.gov). Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October of each calendar year. A DoD Guidebook for Service Contract Reporting in the SAM is available at https://dodprocurementtoolbox.com/site-pages/service-contract-reporting-scr. GSA has posted guidance at https://sam.gov, search the “HELP” section. Should contractors have issues using SAM, contact the Federal Service Desk at https://www.fsd.gov.

4.12. The contractor shall e-mail via DoD SAFE, https://safe.apps.mil/ one copy of the ARMS Additional Training Accomplishment Report, the OSA/EA Student Course Critique, and the CRM Skills Training Evaluation to the COR.

Uses and Safeguarding of information: Information from the secure web site is proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor’s name and contract number associated with the data.

https://safe.apps.mil/