PWS__-_LMDT_Janitorial_Services_2.docx

PERFORMANCE WORK STATEMENT

PROJECT TITLE: JANITORIAL SERVICES, LEADVILLE WATER TREATMENT PLANT, LEADVILLE, COLORADO

1. SECTION C-1 - GENERAL

1.1. BACKGROUND.

Reclamation anticipates award of a contract for janitorial services at the Leadville Mine Drainage Tunnel (LMDT) Water Treatment Plant, located near Leadville, Colorado in Lake County.

The work required under the contract is to keep the plant clean for use by Reclamation employees and to have a neat indoor and outdoor appearance representing Reclamation to external customers who enter the building.

1.2. SCOPE OF WORK.

The contractor shall furnish all labor, materials, transportation, cleaning supplies (unless otherwise specified), equipment, and supervision to satisfactorily perform janitorial services as specified. The contractor shall perform in accordance with the standards as defined in Section C-5 of this Performance Work Statement (PWS).

1.2.1. ESTIMATED SQUARE FOOTAGE. The Government has estimated the number of square feet of floor space and the contractor shall make no claim against the Government for any excess or deficiency therein. There is a total of approximately 3000 square feet.

1.3. CONTRACTOR PERSONNEL.

1.3.1. CONTRACTOR’S ADMINSTRATION PERSONNEL. The contractor shall designate a representative in accordance with the clause at GP-3, included in Section G. The contractor’s administration personnel shall have the authority to act for the contractor on all matters relating to daily operation of the resultant contract. The contractor’s representative shall be able to read, write, speak, and understand the English language.

1.3.2. EMPLOYEES. The contractor shall provide qualified, experienced, safety-oriented personnel to perform the services under this contract. Employees shall promptly correct unsafe working conditions or report them to the Contracting Officer (CO), or Contracting Officer Representative (COR). Employees shall report all accidents or injuries, no matter how minor they may seem.

Additionally, this requirement is subject to the applicable Department of Labor wage rates under the Service Contract Act of 1965. If Reclamation exercises any option periods, the CO will furnish updated wage determinations issued by the Wage and Hour Division at the beginning of each renewal option period. The contractor shall be responsible for paying employees under this contract the required minimum monetary wages and fringe benefits.

1.4. SAFETY AND HEALTH REQUIREMENTS.

The contractor shall comply with the safety and health requirements of Reclamation Clause WBR 1452.223-81 incorporated in Section I. The contractor shall develop and submit a comprehensive and site specific safety plan to the Government for review within 10 calendar days after the post award conference. At a minimum, the contractor’s safety plan shall address the following:

· Statement of Contractor Safety and Health Responsibilities – Acceptance that the contractor shall be responsible for the safety and health of their employees.

· Plan of Compliance with Regulations, Standards, and Codes – The contractor’s commitment and methods to comply with safety regulations, standards, and codes.

· Plan of Compliance for use of Sub-Contractors – The contractor’s commitment and methods to ensure that sub-contractors are working safely.

· Plan of Procedure for Safety Inspection of Equipment – The contractor’s method of inspecting equipment to ensure that the equipment does not pose a hazard to employees.

· Fire Prevention and Protection - The contractor’s commitment and methods to exercise fire prevention at all times. Janitor closets shall be kept clean and free from odors and fumes. The contractor shall use and store all combustible material in a safe manner. The contractor shall report any fire hazards to the Government representative in charge of the building, and if possible, correct them. In the event of a fire, the contractor shall call 911 to report the fire and notify the Government representative in charge of the building.

· Site Specific Safety and Health Requirements – It shall be the responsibility of the Contractor to adhere to the following Site Specific Safety and Health Requirements:

SAFETY AND HEALTH REQUIREMENTS

It shall be the responsibility of the Contractor to adhere to the following Safety and Health Requirements:

1. Contractor shall have 40-hour OSHA HazWOPER training per 29 CFR 1910.120, and meet and understand the requirements of the 29 CFR 1910.1025 (Lead Standard and 1910 Cadmium Standard).

2. Contractor personnel need to be trained and equipped to address the standards, Reclamation, LMDT work practices in such a manner as to prevent airborne exposure to the OSHA permissible exposure limits (PAL’s) and Reclamation standards.

3. Contractor will provide proof of training and proof of medical surveillance, which is directed at the health hazards known present and consistent with the OSHA and Reclamation LMDT standards.

4. Contractor will provide written work plan describing methods and equipment to be utilized in detail, which will be reviewed before work will be allowed.

5. Contractor will provide personal protective equipment consistent with Reclamation LMDT work practices and at such a level to prevent exposure of cleaning personnel, per OSHA standards.

6. Contractor will have and utilize a personal protective equipment program consistent with the OSHA Standards (1910.132, 133, 134, 135, 136 and Reclamation LMDT programs. Such PPE shall include but is not limited to: impervious gloves, impervious boots, goggles or safety glasses, and Tyvek coveralls as needed.

a. Personal protective equipment should meet the applicable OSHA, ANSI, NIOSH and Reclamation LMDT standards.

7. All contractor equipment will be cleaned and decontaminated regularly and prior to exit from the plant to ensure hazardous metals and chemicals are not removed from the plant.

8. All mops, rags, PPE (gloves, boots, clothing, etc) are to be treated as special waste and disposed of at LMDT by methods acceptable to LMDT management.

9. Contractor will provide a detailed written emergency action plan, which addresses accidents and injuries at LMDT from chemicals, metals, equipment or other causes.

10. At least one worker on site must have completed a 40-hour HAZWOPER hazardous waste operations course and will ensure compliance with OSHA health and safety regulations.

The contractor shall not require or permit any employee conducting performance of this contract to engage in work under conditions, which are unsanitary, hazardous, or dangerous to employee’s health or safety.

1.5. SECURITY OR ACCESS REQUIREMENT.

The contractor shall comply with the security requirements of Clause GP-7, incorporated in Section H, FAR Clause 52.204-09, and Reclamation Clause WBR 1452.237-80, incorporated in Section I. As such, at least 10 days prior to arriving onsite the contractor shall submit a list of the names of all contractor and subcontractor employees that will be working under the contract. This list must include a legible photocopy of each employee’s driver’s license. Additionally, the contractor shall submit a list of all contractor vehicles and equipment that the contractor will bring to the worksite. For each vehicle, the list shall include the year, make, model, color, license plate number, and state of issuance.

Contractor personnel, including subcontractors, will be required to have background investigations before the Government allows unsupervised access to any facility.

The contractor can find additional information and instructions for the background investigations in Section J, which are subject to change during any national emergency.

During any national emergency, the contractor and employees may be subject to additional screening for security purposes by Governmental agencies charged with the security of the nation. The contractor shall not employ an person found unacceptable by such screening for the performance of this contract.

1.6. CONTRACTOR QUALITY CONTROL.

1.6.1. QUALITY CONTROL PLAN. The contractor and not the Government is responsible for the management and quality control actions necessary to meet the quality standards set forth by the contract. As such, the contractor shall establish and maintain a Quality Control Plan (QCP) to ensure they achieve the requirements of the contract.

The contractor shall furnish one copy of the contractor’s QCP to the Contracting Officer within 10 days after the post award conference. The QCP shall be a specific plan for the services required under the contract. At a minimum, the contractor’s QCP shall address the following items:

· Methods - The methods for identifying and preventing deficiencies in the quality and timeliness of services performed before the level of performance becomes unacceptable.

· Performance Inspections - An inspection system to cover all the services listed in the Performance Requirements Summary Table (PRST). The inspection system must specify the contractor will inspect the task activities on a scheduled or unscheduled basis, how frequently the contractor will accomplish the inspections, and the title(s) of the individual(s) who will perform the inspections.

· Records - Written or electronic database records of all inspections conducted by the contractor and any necessary corrective actions taken. The records shall be made available to the Contracting Officer (CO), as requested, during the term of the contract.

1.6.2. GOVERNMENT REVIEW OF QCP. The contractor shall develop and submit the QCP for Government review and acceptance. The Government’s acceptance of the QCP does not relieve the contractor of their responsibility to perform services that conform to the contract requirements.

If the Government finds the contractor's plan to be adequate, the Government will accept the plan. The contractor then uses their QCP to guide and document the implementation of the required management and quality control actions to achieve the specified results.

If the Government finds the contractor's plan to be inadequate as submitted, the Government will identify the deficiencies to the contractor in writing. The contractor shall correct all identified deficiencies and submit a revised contractor QCP.

1.7. GOVERNMENT’S QUALITY ASSURANCE SURVEILLANCE PLAN.

Reclamation has developed a Quality Assurance Surveillance Plan (QASP) for the services required under this PWS, as required by FAR Subpart 37.6. The primary intent of this plan is to provide the Government’s Quality Assurance Evaluator (QAE) a basis for evaluating the quality of performance the contractor provides during the life of the contract. The QASP is not a part of the contract nor is it intended to duplicate the contractor’s QCP. The Government has provided an informational copy of the QASP under Appendix A of this PWS. The Government is providing this copy to support the contractor’s efforts in developing a QCP and is providing the contractor an opportunity to comment and propose innovative solutions for the Government’s QASP. The QASP is to be a living document that the Government should revise or modify, as circumstances warrant.

1.7.1. CONTRACTING OFFICER REPRESENTATIVE (COR). Prior to the commencement of onsite work, the CO will designate the COR in writing to act as the authorized representative, which assists in the technical administration of the contract. The CO will not authorize the COR to make any contractual commitments, or to authorize any contractual changes on the Government’s behalf. If any doubt exists as to the extent of the authority of the COR, the contractor shall contact the CO for guidance before taking action on the matter.

1.8. PERIOD OF PERFORMANCE.

The Government anticipates that the term of the contract shall take place from February 1, 2025, through January 31, 2026, plus four 1-year option periods. Reclamation will exercise such option periods at the Government’s discretion.

1.8.1. NORMAL HOURS. Janitorial services shall be performed between the hours of 6:30 a.m. and 4:00 p.m., Tuesdays and Thursdays, holidays excluded. However, the above hours may be flexible at the discretion of the CO or their designated COR.

1.8.2. RECOGNIZED HOLIDAYS. The contractor is not required to provide service on recognized Federal holidays established by Federal law (5 U.S.C. 6103).

1.8.3. SPECIAL EVENT(S)/EMERGENCIES. On occasion, the contractor may be required to provide additional or limited services as a result of an unforeseen circumstance or combination of circumstances. Section C-5 describes the contractor’s responsibilities for such services.

1.9. CONSERVATION OF UTILITIES.

The Government will furnish lights, power, and water from regular outlets in the facilities. The contractor shall instruct all employees in utility conservation practices. The contractor shall be responsible for operating under conditions which preclude the waste of utilities.

1.10. DOCUMENTATION AND RECORDS.

All documentation, records, and schedules as described in this PWS that are the responsibility of the contractor, are the property of the Government. The contractor shall turn over such documentation to the Government upon completion or termination of the contract. All records are subject to the Freedom of Information and Privacy Acts. As such, the Government will handle any requests for release of any records accordingly.

C - 22 (Revised)

2. SECTION C-2 - DEFINITIONS

2.1.1. 100% INSPECTION. A method of surveillance the Government may use in the administration of the Government’s Quality Assurance Surveillance Plan. Under this level of monitoring, the Government will prepare documentation on all service outputs in a surveillance period (i.e. the Government will evaluate every task every time the contractor performs the task).

2.1.2. AS DIRECTED, AS REQUIRED, AS PERMITTED, APPROVAL, ACCEPTANCE. Terms that indicate that direction, requirement, permission, approval or acceptance by the Contracting Officer are intended unless stated otherwise.

2.1.3. CLEAN. The absence of bottles, cloudy film, cobwebs, coffee grounds, debris, dirt, dust, discarded materials, encrustation, fingerprints, graffiti, grease, grime, gum, ink, litter, marks, mold, odors, oil, pieces of paper, rust, scale, scum, smudges, spillage, spots, stains, watermarks, tape, tar, trash, residue, or any other extraneous matter on all surfaces or objects in order to present a lustrous appearance, as applicable, and an overall appearance of cleanliness.

2.1.4. CONTRACT DISCREPANCY REPORT. A formal letter produced by the CO upon receipt of a Quality Assurance Surveillance Checklist that documents defective services are being provided by the contractor. The letter will indicate if the Government will affect the price computation system in accordance with the Performance Requirements Summary Table and the Inspection of Services Clause in the contract.

2.1.5. CONTRACTING OFFICER (CO). A duly appointed person with the authority to enter into, administer or terminate contracts, and to make findings and determinations on behalf of the United States Government. This is the only individual authorized to change the contract or any of the requirements stated herein.

2.1.6. CONTRACTING OFFICER REPRESENTATIVE (COR). A Government person designated by the Contracting Officer, with authority to act within the scope of the delegated authority, including but not limited to, the surveillance and inspection of the contractor’s performance.

2.1.7.

2.1.8. CONTRACTOR. The individual, partnership, company or corporation responsible for the duties and responsibilities under the contract. The term also covers requirements for any subcontractor. The contractor is ultimately responsible for ensuring that all subcontractors comply with the terms and conditions of the contract.

2.1.9. CUSTOMER FEEDBACK. A method of surveillance the Government may use in the administration of the Government’s Quality Assurance Surveillance Plan. Under this level of monitoring, the Government reviews firsthand information from the actual users of the service. The Government will use feedback to supplement other forms of evaluation and assessment.

2.1.10. DEFICIENCY. A shortcoming in the quality or state of services performed.

2.1.11. DEFECTIVE SERVICE. A unit of service which contains one or more defects, or non-conformance with specified requirements.

2.1.12. FREQUENCY OF SERVICE. The minimum intervals for each of the described tasks in Section C-5. The contractor shall inspect and clean areas as needed to maintain a clean and neat indoor and outdoor appearance.

· Twice Weekly - Services performed two times during each week of the contract.

· Quarterly - Services performed four times during each 12-month period of the contract, specifically during the months of March, June, September, and December.

· Semi-Annual - Services performed two times during each 12-month period of the contract, specifically during the months of April and October.

2.1.13. INSPECTION. The critical examination of a facility, system or procedure to discover and remedy discrepancies and inefficiencies.

2.1.14. MAJOR DEFICINCY. Any service feature which would cause the contractor to be determined unacceptable.

2.1.15. PERFORMANCE REQUIREMENTS. Tasks to be performed by the contractor.

2.1.16. PERFORMANCE REQUIREMENTS SUMMARY TABLE (PRST). An outline of contract requirements that identifies the key service outputs that will be inspected or surveyed by the Government, and related performance standards and method(s) of performance assessment and surveillance.

2.1.17. PERFORMANCE STANDARD. The desired results, expressed by the Government, expected from performance of contract services, to satisfy the requirement.

2.1.18. QUALITY ASSURANCE. Those actions taken by the Government to assure services meet the requirements established in the Performance Work Statement (PWS).

2.1.19. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized, written, “living” document outlining the Government’s methodology for monitoring contractor performance.

2.1.20. QUALITY CONTROL. Those actions taken by a contractor to ensure that contractor performance meets the requirements of the contract.

2.1.21. QUALITY CONTROL PLAN. An organized, written document outlining the contractor’s methodology for ensuring contractor performance.

2.1.22. RANDOM SAMPLING. A method of surveillance the Government may use in the administration of the Government’s Quality Assurance Surveillance Plan. Under this level of monitoring, the Government prepares documentation on a regular and continual basis to assess the contractor's ongoing performance.

3. SECTION C-3 - GOVERNMENT-FURNISHED REQUIREMENTS

3.1. GENERAL.

The Government shall provide, without cost, the facilities, equipment, materials, and information listed below. The contractor shall be liable for any loss or damage to Government property while in their possession, and shall be responsible for any damage to Government buildings or equipment occurring as a result of performance of the contract. The contractor shall understand that in the performance of the contract, the contractor is an independent contractor, and not an agent or employee of the United States.

3.2. SITE VISIT.

The Government strongly urges offerors to inspect the site where offerors are to perform the required services, and to satisfy themselves regarding all general and local conditions that may affect the cost of performance. In no event shall failure to inspect the site constitute grounds for a claim after award.

Offerors interested in scheduling a site visit shall contact Jenelle Stefanic at 719-486-2035. Attendees are to provide and wear safety boots and safety glasses.

3.3. GOVERNMENT-FURNISHED PROPERTY AND MATERIALS.

The Government will furnish toilet tissue, paper towels, trash bags, hand soap, and soap for dispensers in restrooms. Also, the Government will furnish lights, power, and water from regular outlets in the Leadville Water Treatment plant. The contractor shall be responsible for the proper care and storage of these materials.

The Government will provide storage space. The Government will not permit wasteful or unauthorized use of Government-furnished materials. The contractor will not use Government-furnished materials for use outside of the job requirements of this contract. The Government will not be responsible for the loss of or damage to the contractor's property while in storage on Government premises. All property found in the performance of this contract shall become the property of the Government, and must be turned in to the COR.

3.4. POST AWARD CONFERENCE.

In accordance with Reclamation Clause WBR 1452.242-80, incorporated under Section G, the Government will hold a post award conference within 10 calendar days after award of the contract and prior to the beginning of any onsite work. The purpose of the post award conference will be to review the contract, the work to be performed, established safety requirements and procedures specific to a water treatment plant, and to clarify the work areas.

3.5. PERFORMANCE EVALUATION MEETINGS.

The contractor’s administration personnel may be required to meet with the COR, as determined necessary, to discuss the contractor’s performance, to include actual or potential problems. All parties shall make a mutual good faith effort to resolve any issues. All parties to the discussion shall review and sign written minutes of the meeting. Should the contractor not concur with the minutes, the contractor shall state any areas of non-concurrence in writing to the CO within seven business days of receipt of the minutes. Whenever the CO issues a Contract Discrepancy Report, the COR will hold a meeting if the contractor requests such a meeting.

4. SECTION C-4 – CONTRACTOR-FURNISHED REQUIREMENTS

4.1. GENERAL.

Except for those items or services specifically stated to be Government-furnished in Section C-3, the contractor shall furnish all items (equipment, materials, cleaning supplies, incidentals, etc.) required to perform the tasks identified in this contract. All equipment used in the performance of the contract shall be of the type and durability used by professional janitorial firms and in good working condition. All equipment shall have adequate bumpers and guards to prevent marking or scratching of fixtures, furnishings, or building surfaces.

All electrical equipment used by the contractor, or his/her employees, shall meet all applicable safety requirements. The equipment must operate at full-rated performance levels using existing building circuits. It shall be the responsibility of the contractor to prevent the operation or attempted operation of electrical equipment, or combinations of equipment, which require power exceeding the capacity of existing building circuits.

4.2. COMPANY EXPERIENCE.

Company experience is an objective criterion that determines whether the contractor has or has not performed similar work. Therefore, the contractor shall furnish a list (no more than five) of Federal, State, local government, or commercial projects similar in scope, complexity, and magnitude to the work required under this solicitation that the contractor has completed within the last three years. These projects must clearly demonstrate the contractor’s successful ability to accomplish projects in a timely and satisfactory manner. The “Company Experience Reference List” included in Section J of this RFP is supplied as a recommended template for this information. At a minimum, the contractor shall provide the following information for each project:

· Name of the Customer (Government Agency or Commercial);

· Contract number, type, date, name of project;

· Description of the work;

· Initial contract amount and final contract amount; and

· Name, telephone number, and e-mail address of a point of contact for the customer that may be contacted to confirm and verify the information provided.

The Government may not evaluate references with incorrect or missing phone numbers and contact names, which may potentially result in a less favorable rating of the contractor’s offer.

4.3. GENERAL WORK PLAN.

The contractor shall provide a written work plan along with their initial offer. At a minimum, the written work plan shall address the following:

· A description of methods, procedures, and equipment the contractor will use to perform the tasks identified in this PWS;

· The contractor’s commitment to the use of biobased products, where applicable;

· The contractor’s procedures to meet employee health, safety, and environmental management practices; and

· Example checklists, forms, etc. to document when the contractor has completed the required work.

4.4. PAST PERFORMANCE.

Past performance is a subjective criterion that determines how well the contractor has performed similar work. Therefore, the Government will use the reference information provided under company experience to aid in the determination of past performance information. Additionally, contractors are strongly encouraged to have a “Past Performance Questionnaire,” contained in Section J of this RFP, completed by at least 3 of the contractor’s previous customers. As it is a determining evaluation factor, offerors are strongly encouraged to inform previous customers of the importance of the timely submittal of the questionnaire. It is the offeror’s responsibility to ensure that the Government receives the recommended questionnaires by the time and date specified in the solicitation for Receipt of Proposals. Past Performance Questionnaires received after the time and date specified in the solicitation for Receipt of Proposals may not be evaluated; potentially resulting in a less favorable rating of the contractor’s offer.

The Government may also use past performance information obtained from other than the sources identified by the offeror. Information obtained from the Past Performance Information Retrieval System (PPIRS) database located at http://www.ppirs.gov is one of the sources that will be utilized. PPIRS functions as the central warehouse for performance assessment reports received from several Federal performance information collection systems and is sponsored by the DOD E-Business Office and administered by the Naval Sea Logistics Center Detachment Portsmouth.

In accordance with FAR Part 15.305, in the case of an offeror without a record of relevant past performance or for whom information on past performance is not available, the offeror may not be evaluated favorably or unfavorably on the past performance evaluation factor.

4.5. BIOBASED CLEANING SUPPLIES.

The contractor shall comply with Section 9002 of the Farm Security and Rural Investment Act of 2002, Executive Order 13423, and the Federal Acquisition Regulation to provide biobased products.

Therefore, the contractor shall utilize products and material made from biobased materials to the maximum extent possible without jeopardizing the intended end use or detracting from the overall quality delivered to the end user. All supplies and materials shall be of a type and quality that conform to applicable Federal specifications and standards. The QAE must approve all supplies and material used in the performance of the contract.

The contractor shall submit a complete list of biobased products that the contractor will use in carrying out the requirements of the PWS. This list shall include the name of the manufacturer, cost of each material, and the intended use of each of the materials. It is desirable that the contractor supply the greatest number of biobased products listed that meet the health and environmental specifications. The following is an example list of products that the contractor may use in this contract for which biobased products are available. The list is not all-inclusive.

· Bathroom and Spa Cleaners

· Carpet and Upholstery Cleaners

· Drain Cleaners

· Floor Care Cleaners and Protectors

· Floor Care Sealers

· General Purpose Cleaners

· Glass Cleaners

· Graffiti and Grease Removers

· Industrial Cleaners

· Lavatory Flushing Fluids

· Multi-Purpose Cleaners

· Wax Strippers

At the end of each period of performance, the contractor shall be required to submit a complete list of biobased products purchased to carry out the contract requirements. The contractor shall list the volume used and the total cost for each individual product. The Government will use this information for reporting purposes.

Contractors can find more information about the BioPreferred Program by visiting www.biopreferred.gov.

4.6. PRICING INFORMATION.

The contractor shall not include any allowance for contingencies that cover increased costs for adjustments contained in FAR Clause 52.222-43, Fair Labor Standards Act and Service Contract Act--Price Adjustment (Multiple Year and Option Contract).

The contractor shall price the four option-year periods by assuming the minimum hourly wages and fringe benefits established by the Administrator, Wage and Hour Division, U.S. Department of Labor, for the base period of performance would equally apply to the four option periods. The Government has incorporated the base period minimum wage rates and fringe benefits in Section J.

If Reclamation exercises any option periods, the CO will furnish updated wage determinations at the beginning of each renewal option period to the contractor. The contractor shall be responsible for paying employees under this contract the required minimum monetary wages and fringe benefits. Additionally, the contractor shall notify the CO of any claimed increase in the contract price, contract unit price, or fixed hourly labor rates within 30 days after received the new wage determination. Such notice shall contain a statement of the amount claimed and any relevant supporting data that reflect the contractor's actual increase or decrease in applicable wages and fringe benefits, including payroll records. Any adjustment will be limited to increases or decreases in wages and fringe benefits and the accompanying increases or decreases in social security and unemployment taxes and workers’ compensation insurance, but shall not include any amount for general and administrative costs, overhead, or profit.

5. SECTION C-5 - SPECIFIC TASKS / SERVICES REQUIRED

5.1. GENERAL.

The specified frequency requirements are the minimum intervals for each of the described tasks. The contractor shall inspect and clean areas as needed to maintain a clean and neat indoor and outdoor appearance.

The contractor shall indemnify, save, and keep harmless, the Government against any or all loss, cost, damage, claim, expense, or liability whatsoever, because of accident or injury to persons or property of others occurring in connection with operations under the contract. The contractor agrees to comply with the workmen's compensation law of the state of Colorado and to secure public liability insurance with companies satisfactory to Reclamation. The contractor further agrees to exonerate, indemnify, and hold harmless the United States from and against, and shall assume the responsibility for payment of all federal, state, and local taxes or contributions imposed or required under employment insurance, social security, income tax laws, and workmen's compensation law, with respect to the contractor's employees engaged in the performance of this contract.

The contractor shall provide experienced and qualified professional personnel to provide the services to include, but not limited to the tasks identified below. Throughout the life of the contract, the contractor is encouraged to continuously seek ways to incorporate innovative and emerging technologies that in the most economic and efficient manner improve mission performance.

The contractor must recognize that the timely and accurate performance of these services is a vital and mandatory requirement of the contract. Therefore, on-time performance of this work is required. The Government will allow the contractor to use a limited amount of emergency personal time for unforeseen events such as personal illness, immediate family member illness, etc. If the contractor needs to use emergency personal time, then they must contact the CO or the COR as soon as possible, but no later than sixty minutes before the start of their shift. Failure to notify the Government may result in payment deductions as specified in Section C-5.7.

5.2. CONSTRAINTS.

The contractor shall comply with the rules and regulations governing public buildings and grounds and the following constraints:

· All contractor personnel proposed to work on the premises shall curb the amount of airborne dust. Therefore, the Government will not allow dry sweeping. The Government will permit vacuuming with a HEPA vacuum, and wet mopping.

· The contractor shall use separate rags for surfaces that are unsanitary (i.e. restroom urinals, toilets, stalls, wall surfaces in restrooms and any other surfaces). Rags used for such services shall be identified in the work plan. Rags for cleaning in office spaces, desk surfaces, table tops, microwaves, lunch rooms, etc shall be separate and easily differentiated by site and in the work plan.

· All contractor personnel shall be safety-oriented and familiar with general safety and health guidelines.

5.3. PERFORMANCE CRITERIA.

The COR will document acceptable and unacceptable contract performance. When the COR considers the contractor's performance to be unsatisfactory, the COR will report the information to the CO along with the recommendation of any applicable payment deductions.

The CO may require the contractor to explain, in writing, the cause of the poor performance, any corrective actions the contractor has already taken to obtain an acceptable level and any future corrective actions the contractor will utilize to prevent unacceptable performance. Unacceptable performance may result in payment deductions as specified in Section C-5.7.

5.4. TASK NO. 1 – LEADVILLE WATER PLANT SERVICES

5.4.1. TWICE WEEKLY SERVICES. The contractor shall perform the following tasks on a twice weekly basis at Leadville Water Treatment Plant:

· Empty all trash receptacles and waste baskets into outdoor refuse containers. Wash trash receptacles and waste baskets inside and out as needed, or as directed by the CO or their designated COR. Keep the outside trashcans and surrounding areas neat and orderly.

· In restroom and locker-room: clean, remove stains, and disinfect all surfaces of washbasins, dispensers, shower, urinal, toilet bowl and seats on both sides, with acceptable germicidal disinfectants, using an evaporative cleanser or similar, leaving no residue behind. Clean all mirrors, frames, ledges, and partitions.

· Clean and refill all soap dispensers in restrooms with Government-furnished supplies. Maintain an ample supply of Government-furnished paper towels, and toilet tissue at all times in the restroom and inform the COR at least 60 days prior to needing additional supplies.

· Clean the break room office, control room and lab, including tabletops, microwave, chairs, sink, and counter tops with acceptable germicidal disinfectants, using an evaporative cleanser or similar, leaving no residue behind. This includes cleaning fixtures, copiers, printers, book cases, file cabinets, windows and hard-to-reach areas. Maintain these areas free of stains, and spills.

· Clean with HEPA vacuum and wet mop, all concrete and tile floor spaces in break room office, control room, restroom and locker-room, laboratory, entrance and walkway, compressor-room and shop area. Vacuum entrance rugs with HEPA vacuum.

· Keep the main entrance to the building clean. Keep sidewalks free of trash and dirt.

5.4.1.1. STANDARD. The contractor uses the appropriate equipment, tool, and chemicals that are in good operational condition for completing the required services in a satisfactory manner.

The contractor misses no more than two (2) days per month due to emergency personal time as addressed in C-5.1.

No more than three (3) tasks per month shall result in the need for service re-performance.

5.4.2. QUARTERLY SERVICES. The contractor shall perform quarterly services four times per year and are anticipated to be completed in March, June, September, and December but may be flexible at the discretion of the CO or the designated COR. The contractor shall perform the following tasks on a quarterly basis at Leadville Water Plant:

· Wax tile floors as necessary to maintain professional shine when buffed.

· Remove soil marks around light switches, doors, door knobs/handles, door frames, and marks from the walls and floors.

· Clean restroom walls with germicide disinfectant to remove soil marks and stains.

· Remove dust, dirt, and cobwebs on fixtures and in any area covered under this service contract. These items shall not be allowed to accumulate.

· Transport recyclable materials including newspapers, cardboard, office paper, aluminum cans and plastic containers to approved recycling facility.

5.3.4.1. STANDARD. The contractor uses the appropriate equipment, tool, and chemicals that are in good operational condition for completing the required services in a satisfactory manner.

The contractor shall perform the required services with no deviation in timeliness or quality.

5.4.3. SEMI-ANNUAL SERVICE. The contractor shall perform the following task on a semi-annual basis at Leadville Water Plant. The anticipated period of performance is every April and September but may be flexible at the discretion of the CO or the designated COR.

· Completely strip old wax buildup, remove all residue, re-wax, and buff shine break room office, control-room, lab, and bathroom floors not less than twice annually. This element shall be done during spring and fall. Stripping shall be the complete removal, without damage to floor surface, of all old wax from all visible floor surfaces and those floor surfaces which can be exposed by the removal of non-fixed furnishings. The stripping chemical(s) used shall meet the specifications for the type of finish being stripped, and shall be used according to the manufacturer’s directions. Some floor areas may require the use of manual scrubbing devices to completely remove the old wax. All floor surfaces shall be rinsed before new wax is applied. After the floor surfaces have been re-waxed and the wax has dried, the finish shall be uniform and leave no streaks, swirls, etc. No stripping solution or new wax shall remain on any non-floor surface.

5.4.3.1. STANDARD. The contractor uses the appropriate equipment, tool, and chemicals that are in good operational condition for completing the required services in a satisfactory manner.

The contractor shall perform the required services with no deviation in timeliness or quality.

5.4.4. SPECIAL EVENT(S)/EMERGENCIES. The Government may undertake or award other contracts for additional work at Leadville Treatment Plant. The contractor shall fully cooperate with the other contractors and with Reclamation employees to adapt scheduling and performing the work under this contract. Such coordination may require limited services or additional work. The contractor shall not commit or permit any activities that will interfere with the performance of work by any other contractors or Reclamation employees.

5.4.4.1. CONTRACTOR’S RESPONSIBILITIES. On occasion, the contractor may be required to provide additional or limited services as a result of an unforeseen circumstance or combination of circumstances. The Contracting Officer will direct the contractor’s responsibilities for such services. In accordance with Clause 52.212-4, any resultant changes in the terms and conditions of this contract, including equitable adjustments, will be made by written agreement of both parties.

5.4.5. SPECIAL REQUIREMENTS. In addition to the above, the main entrance to the building shall be kept clean at all times. The volume of traffic and weather conditions will normally determine this requirement.

All services not specifically covered above but normally performed by a janitorial service shall be a requirement of the contract.

5.5. PERFORMANCE REQUIREMENTS SUMMARY TABLE (PRST).

The following table summarizes the tasks, the performance standard, monitoring method and disincentives for not meeting performance standards.

LEADVILLE WATER TREATMENT PLANT

The contractor misses no more than two (2) days per month due to emergency personal time as addressed in C-5.1.

No more than three (3) tasks per month shall result in the need for service re-performance.

Random Sampling

Customer Feedback

100% Inspection

(1) Rework at contractor’s expense

(2) Payment deductions as specified in C-5.7.

The contractor shall perform the required services with no deviation in timeliness or quality.

Random Sampling

Customer Feedback

100% Inspection

(1) Rework at contractor’s expense

(2) Payment deductions as specified in C-5.7.

The contractor shall perform the required services with no deviation in timeliness or quality.

Random Sampling

Customer Feedback

100% Inspection

(1) Rework at contractor’s expense

(2) Payment deductions as specified in C.5.7

5.7. GOVERNMENT REMEDIES.

All work shall be subject to inspection, approval, and acceptance by the Government. The Government will compare the contractor's performance to industry standards and will not exclude common sense considerations as applied by the COR. The Contracting Officer will follow the requirements of FAR Clause 52.212-04 and 52.246-04 for the contractor’s failure to correct nonconforming services. The Government will consider work incomplete when any one of the following conditions exits:

1. The contractor did not perform any or all of the tasks.

1. The contractor did not use the appropriate equipment, tools, and chemicals or the equipment was not in good operational condition for completing the requirement in a timely and satisfactory manner.

1. The contractor is not in compliance with FSIRA, EO 13423, or the FAR regarding the mandatory use of biobased products to the maximum extent possible.

If the performance of any required service is unsatisfactory, and poor performance is clearly the fault of the contractor, the Government may reduce the contract price to reflect the reduced value of defective services; provided that the Government gives the contractor a written Contract Discrepancy Report prior to executing such payment deductions.

The Contracting Officer will determine the payment deduction amount by calculating the percentage of acceptable services performed by the contractor. The Government will use the total number of deficiencies found to determine the percentage found unacceptable. The percentage found unacceptable subtracted from 100 percent will determine the percentage acceptable.

1. For example - During the month, the contractor was required to complete 10 service tasks. By the last calendar day of the month and after Government surveillance was completed, the Government determined that two of the service tasks were deficient. Two tasks out of 10 results in a 20% unacceptable rate. Twenty percent subtracted from 100% is 80% acceptable. Therefore, the Contracting Officer may pay for 80% of the contractor’s monthly invoice.

The mentioned deductions will in no way affect the Government’s right under the “Default” clause of the contract. The Government explicitly reserves the unilateral right to apply any of the above payment provisions and to deduct any appropriate amounts from contractor’s submitted invoices prior to payment of such invoices.

6. SECTION C-6 - SUBMITTALS

*** Require safety plan, proof of current HazWOPER and Medical Surveillance with Proposal

6.1. REQUIRED SUBMITTALS.

Submittals from the contractor are required during the term of the contract to ensure quality and safe work under the contract. Required submittals are as follows:

RSN

Clause Or Section Title

52.228-05

1452.228-70

52.204-04 & WBR 1452.237-80

GP-7

(at least 10 days prior to arriving onsite)

52.223-03 A1

(List Only)

52.204-10

6.2. SUBMITTAL REVIEW.

6.2.1. TIME REQUIRED FOR SUBMITTAL REVIEW. Submittal review will require 10 days for review of each submittal or re-submittal, unless otherwise specified. Time required for review of each submittal or re-submittal begins when the Government receives the complete sets of materials required for a particular RSN and extends through the return mailing postmark date.

6.2.2. REVIEWER ADDRESSES. Submittals shall be provided to the following addresses/individuals:

· Contracting Officer (CO): Bureau of Reclamation – MB Region; 2021 4th Avenue North / PO Box 36900; Billings, MT 59101

· Contracting Officer Representative (COR): Bureau of Reclamation; Leadville Water Treatment Plant EC-6400; Attn: Jenelle Stefanic; 749 Hwy 91, Leadville, CO 80461

APPENDIX A

QUALITY ASSURANCE SURVEILLANCE PLAN

Purpose The Government has developed this Quality Assurance Surveillance Plan (QASP) to implement a quality surveillance strategy for janitorial services at the Leadville Water Treatment Plant. The primary intent of this plan is to provide the Contracting Officer Representative (COR) a basis and systematic method to evaluate the services the contractor is required to furnish and not the details of how the contractor accomplishes the work.

Oversight of the contractor's performance will ensure contract quality. The plan will afford the COR a proactive mechanism to preclude major deficiencies in the performance of services and provide for evaluation of the contractor's performance.

As it pertains to services, a concept of "fully compliant" shall be the basis used in reference to where there has been no willful departure from the terms of the contract and no omission of essential work. The contractor has performed the required work honestly and faithfully and the only variance consists of infrequent minor omissions or deficiencies. In general, work is substantially complete when the contractor has successfully performed 90 percent or more of the required tasks.

Authority Section E - Inspection and Acceptance, provides the authority for issuance of this QASP. This authority provides for the Contracting Officer's, or duly authorized representative's, inspection and acceptance of the articles, services, and documentation called for in the contract.

Scope In order to understand the roles and the responsibilities of the parties, it is important to first define the distinction in terminology between the Quality Control Plan and the Quality Assurance Surveillance Plan. The contractor, and not the Government, is responsible for management and quality control actions necessary to meet the quality standards set forth by the contract. The contractor develops and submits his Quality Control Plan (QCP) for Government acceptance. Once accepted, the contractor then uses the QCP to guide and to document the implementation of the required management and quality control actions to achieve the specified results.

On the other hand, the Government puts the QASP into place to provide Government surveillance oversight of the contractor's quality control efforts to assure that they are timely, effective, and are delivering the results specified in the contract. The QASP is not a part of the contract nor is it intended to duplicate the contractor's QCP. The Government will periodically evaluate the contractor’s performance.