PWS Leaders Course v2_ Final.docx

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1AD Leadership Training Course
Solicitation number
W911SG25Q
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This Performance Work Statement (PWS) details a leadership training course for the 1st Armored Division at Fort Bliss, Texas, scheduled for September 2-12, 2025. The contract requires a comprehensive 10-day training program for up to 100 service members, primarily Noncommissioned Officers, focused on enhancing leadership capabilities, personal resilience, and professional development through evidence-based, multifaceted instruction.

The training will cover diverse topics including leadership, stress management, physical and psychological wellness, family communication, financial planning, and suicide prevention. Contractors must provide instructors with specific certifications in physical therapy, yoga instruction, financial counseling, and hypnotherapy. The course will utilize hybrid delivery methods (in-person and virtual), incorporate adult learning models, and include daily wellness sessions, psychological assessments, interactive workshops, and personalized coaching. Deliverables include detailed implementation plans, daily attendance records, course reports, and outcome analysis summaries. The government anticipates awarding a firm-fixed price contract, with performance to occur at Fort Bliss, Texas.

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Performance Work Statement (PWS) Contract Title: Leadership Course Delivery for 1st Armored Division Date: August 11, 2025

1. GENERAL: This is a non-personal service contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. The United States (U.S.) Government shall not exercise supervision or control over the Contractor’s employees performing the tasks herein. Such contract employees shall be accountable solely to the Contractor who, in turn shall be responsible to the U.S. Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Leaders Training as defined in this PWS except for those items specified as government furnished property (GFP) and government furnished services (GFS). The contractor shall meet the standards in this contract.

1.2 Background

1AD seeks a training event to enhance our nation’s leaders, as a transformative experience for military personnel. A course that integrates evidence-based practices and hybrid instructional methods to enhance leadership capabilities and personal resilience.

1.3 Objectives: The overarching goal is to develop stronger, more resilient military leaders by enhancing their leadership capabilities and personal well-being through evidence-based, research-validated training.

1.4 Scope: The contractor shall plan, coordinate, manage, and execute two concurrent Leader Courses per day (morning and afternoon sessions) over a 10-day period (September 2–12, 2025), including individual one-on-one sessions. The contractor will provide all personnel, instructional content, materials, equipment, virtual platform support, and follow-up required to deliver the course.

1.5 Period of Performance: Please refer to the contract schedule for the contract’s period of performance.

1.6 General Information:

1.6.1 Quality Control Plan (QCP): The Contractor shall be responsible for quality control. The Contractor shall be responsible for the delivery of quality services/supplies to the Government under the terms of the contract Terms and Conditions – Commercial Items. The Contractor shall develop and maintain an effective Quality Control Plan (QCP) program to ensure services are performed IAW this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is how the Contractor assures that Contractor work complies with the requirements of the contract. The Contractor’s QCP shall be structured to assure independent inspections of the Contractor’s work performance. The Contractor shall schedule and conduct QCP inspections. The QCP inspection schedule and the QCP inspection results shall be available for Government review during normal business hours. Copies of any QCP documentation, either digital or paper, shall be provided within two (2) business days of KO request. The Contractor shall deliver the quality control plan (QCP) within 10 business days of award unless the Contractor notifies and provides the KO of a change the QCP. The Contractor shall receive the KO approval in writing, after acceptance of the QCP.

1.6.1.1 The Quality Control Plan shall be addressed as a minimum:

1.6.1.1.1 Inspection Program. Included shall be a quality control inspection program covering all general and specific tasks included in the contract scope of work. It shall specify tasks or areas to be inspected on a scheduled or unscheduled basis, the way inspections are to be conducted, the titles of the individuals who will perform the inspections, and the percentage of the work that will be inspected on a recurring basis. In developing this inspection program, the Contractor shall identify the key activities and associated characteristics in each process that have a significant influence on specific services and provide for methods for evaluation of the selected characteristics.

1.6.1.1.2 Deficiency Identification. The QCP shall include a method of identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable as defined in the PRS. This shall contain processes for corrective action without dependence upon Government direction.

1.6.1.1.3 Deficiency Correction. The program shall contain process control and process performance measurement procedures that shall include how the Contractor shall implement preventive corrective actions. The Contractor shall demonstrate that it has designed quality into the delivery of services thereby mitigating the risk(s) associated with delivery of deficient or nonconforming services.

1.6.1.1.4 Documentation and Enforcement. The QCP shall include a method of documenting and enforcing quality control operations of both prime contractor and subcontractor work; including inspection and testing.

1.6.1.1.5 Trend Analysis. The QCP shall include a method of performing trend analysis and assessments through the use of metrics.

1.6.1.1.6 Surveillance Methods. The QCP shall contain specific surveillance techniques for all contract services. The surveillance methods shall be comprehensive and adaptable to the reporting system of the plan.

1.6.2 Operations Security (OPSEC) SOP/Plan Requirements: The Contractor shall implement and maintain an OPSEC program for preventing the disclosure of critical information or sensitive information which could jeopardize the Government’s ability to execute its mission or to adequately protect its personnel and/or equipment.

1.6.2 Quality Assurance (QA): The government shall evaluate the contractor’s performance under this contract in accordance with (IAW) the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed IAW the performance standards and contract quality requirements are met. Contract quality requirements” means the technical requirements in the contract relating to the quality of the product or service and those contract clauses prescribing inspection, and other quality controls incumbent on the contractor, to ensure the product or service conforms to the contractual requirements. It defines how the performance standards will be applied, the frequency of surveillance, the performance threshold, and deductions, if applicable.

1.6.3 Recognized Holidays: Contractor shall not be required to render services on the following Federal Holidays

New Year’s DayLabor Day
Martin Luther King Jr.’s BirthdayColumbus Day
President’s DayVeteran’s Day
Memorial DayThanksgiving Day
Independence DayChristmas Day

Juneteenth

1.6.4 Hours of Operation: The contractor is responsible for conducting business between the hours 0730 – 1700 Monday through Friday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must, always, maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

1.6.5 Place of Performance: The work to be performed under this contract will be performed at FT Bliss Texas.

1.6.6 Type of Contract: The Government anticipates the award of a firm-fixed type contract.

1.6.7 Security Requirements:

1.6.7.1 Access and general protection/security policy and procedures: Contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at the installation change, the Government may require changes in contractor security matters or processes.

1.6.7.2 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information, and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured IAW Army Regulation (AR) 190-13, “The Army Physical Security Program.”

1.6.7.3 Escorts: The Contractor and all associated sub-contractor employees performing services under this contract shall be always escorted by host nation security personnel or by an individual designated by the Contracting Officer Representative (COR) while accessing U.S. facilities or activities.

1.6.7.4 Personnel Security Clearance Requirements: Reserved

1.6.7.5 Background Checks: Reserved

1.6.7.5.1 Background Check Notification Requirements: Reserved

1.6.7.6 Uncleared Contractor Common Access Card (CAC) Credentialing and Access Procedures;

1.6.7.6.1 Federal Installation/Facility Access; Contractor and all associated sub-contractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The employees performing services under this contract shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, Security Office or the host nation equivalent.

1.6.7.6.2. Contractor Non CAC Eligible Requirements for DOD Facility and Installation Access: Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

1.6.7.7 Access to Government Information Systems: Reserved

1.6.7.8 Key Control: Reserved

1.6.7.9 Lock Combinations: Reserved

1.6.8 Post Award Conference/Contract Periodic Progress Meetings: The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW Federal Acquisition Regulation (FAR) Subpart 42.5. The KO, COR, with other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the KO will apprise the contractor of how the government views the Contractor's performance and the Contractor will appraise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.9 Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: ensure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially regarding changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.10 Key Personnel: Reserved

1.6.11 Special Qualifications or Certifications: Reserved

1.6.11.1 IA/IT Training Certification: Reserved

1.6.12 Identification of Contractor Employees: Contractor employees shall identify themselves as Contractor personnel and shall avoid representing themselves as Government employees. This identification includes meeting attendance, answering Government telephones, email communications, and working in other situations where Contractor status is not obvious. Contractor personnel identification shall be easily identifiable through the display of badges, name tags, lanyards, etc.

1.6.12.1 Badging of Contractor Employees: If required by the Government, contract personnel and all associated subcontractor’s employees accessing U.S. facilities or activities, shall present a valid picture ID provided by the Government while accessing Government owned or contracted facilities and shall adhere to facility security policies and restrictions. If applicable, Government issued access badges will not be worn outside designated facility where visible to the public. Contractor personnel shall return all U.S. Government issued identification to appropriate U.S. Government authorities within five (5) days of the end of their contractual duties.

1.6.12.2 Uniform: Reserved

1.6.13 Contractor Travel: Contractor shall be required to travel during the performance of this contract to attend meetings, conferences, and training in the El Paso, TX area. The Contractor may be required to travel to off-site training locations and to ship training aids these locations in support of this PWS. Contractors will be authorized for travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract.

1.6.14 Other Direct Costs (ODC): Reserved

1.6.15 Data Rights: Reserved

1.6.16. Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be averse to the interests of the Government or others. Neither the Contractor, nor Contractor personnel, shall divulge, nor release data or information developed, or obtained under performance of this work statement, except to authorize Government personnel or upon written approval of the KO. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall apply and shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

1.6.16.1 Non-Disclosure Statements: Reserved

1.6.16.2 Advertisement and Social Media: The Contractor shall NOT post information to public websites or social media locations, personal or professional, that in any way disclose names, locations, locations, hotel data, participants, discussions, pictures, etc. before, during or after the contract period of performance without the express consent of the Government. The use of propaganda violates DOD Commercial Use of Imagery Guidelines stated at (http://www.defenseimagery.mil/products/DODimagery/commercialuse.html). The Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any marketing tools to include its company website.

1.6.16.3 INFORMATION ASSURANCE: At no time will the Contractor or associated sub-contractor employees transmit government documents or information using methods that do not meet the security requirements specified in the National Institute of Standards and Technology (NIST) Special Publication (SP) 800-171, "Protecting Controlled Unclassified Information in Nonfederal Information Systems and Organizations" such as personal electronic mail accounts, public digital data storage sites (cloud storage), social media platforms or instant messaging. Approved government sites such as U.S. Army Aviation and Missile.

Research Development and Engineering Center (ARMDEC) Safe Exchange at https://safe.amrdec.army.mil/SAFE/About.aspx, or All Partners Access Network (APAN) at https://community.apan.org/, or other transmission means determined by the government must be used.

1.6.17 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.18 Phase-in/Phase-Out (PIPO) Period: Reserved

1.6.19 General Training Requirements:

1.6.19.1 Anti-Terrorism (AT) Level I Training: Reserved

1.6.19.2 OPSEC Awareness: Reserved

1.6.19.3 Information Assurance (IA) Training: Reserved

1.6.19.4 Information Assurance (IA)/Information Technology (IT) Training: Reserved

1.6.19.5 Threat Awareness Reporting Program (TARP Training): Reserved

1.6.19.6 iWATCH Training: Reserved

1.6.19.7 OPSEC Training: Reserved

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. Definitions:

2.1.1. Contractor. The total contractor organization or a separate entity of it, such as an affiliate, division, or plant that performs its own purchasing.

2.1.2. Contracting officer (KO). A person with the authority to enter, administer, and/or terminate contracts and make related determinations and findings.

2.1.3. Contracting Officer’s Representative (COR). An individual designated and authorized in writing by the contracting officer to perform specific technical or administrative functions.

2.1.4. Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. Deliverable. Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

2.1.6. Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the people that are listed in the proposal.

2.1.7. Performance Work Statement (PWS). A statement of work for performance-based acquisitions that describes the required results in clear, specific, and objective terms with measurable outcomes.

2.1.8. Physical Security. Protection of the perimeter area, government property, and assets that prevent the loss or damage of Government property.

2.1.9. Quality Assurance. The various functions, including inspection, performed by the government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

2.1.10. Quality Assurance Surveillance Plan (QASP). A plan describing how the agency will survey, observe, test, sample, evaluate and document the Contractor’s performance in meeting critical performance standards identified in the contract.

2.1.11. Quality Control (QC). Tasks performed by the Contractor to improve the quality of the organization’s output.

2.1.12. Shall. An imperative command: has a duty to or is required to. Denotes that a regulation must be followed unless the contracting officer has obtained a deviation.

2.1.13. Subcontractor. Any supplier, distributor, vendor, or firm that furnishes supplies or services to or for a prime contractor or another subcontractor.

2.1.14. Workday. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.15. Work Week. Monday through Friday, unless specified otherwise.

2.2 Acronyms:

ALMSArmy Learning Management System
ANSIAmerican National Standards Institute
AORArea of Responsibility
ARArmy Regulation
ATCTSArmy Training Certification Tracking System
ATAnti-Terrorism
CACCommon Access Card
CFRCode of Federal Regulations
CICounter Intelligence
CLINContract Line Item Number
CONUSContinental United States (excludes Alaska and Hawaii)
CORContracting Officer Representative
DD Form 254Department of Defense Contract Security Requirement List
DODDepartment of Defense
DODDDepartment of Defense Directive
DODIDepartment of Defense Instruction
FARFederal Acquisition Regulation
FHPForce Health Protection
FCGForeign Clearance Guide FY Fiscal Year GFE Government Furnished Equipment
GFPGovernment Furnished Property
IAInformation Assurance
IAWIn Accordance With
ITInformation Technology
JPASJoint Personnel Adjudication System
JTRJoint Travel Regulation
KOContracting Officer
LOALetter of Authorization
NCIC-IIINational Crime Information Center Interstate Identification Index
NISTNational Institute of Standards and Technology
ODCOther Direct Costs
OCIOrganizational Conflict of Interest
OCONUSOutside Continental United States (includes Alaska and Hawaii)
ODCOther Direct Costs
OSHAOccupational Safety and Health Administration
OPSECOperation Security
PIPOPhase In/Phase Out
PRSPerformance Requirements Summary
PWSPerformance Work Statement
QAQuality Assurance
QASPQuality Assurance Surveillance Plan
QCPQuality Control Program
RARequiring Activity
SCRService Contract Reporting
SOPStandard Operating Procedures
SPOTSynchronized Predeployment and Operational Tracker
TETechnical Exhibit
TSDBTerrorist Screening Data Base
U.S.C.United States Code

PART 3

GOVERNMENT FURNISHED PROPERTY AND SERVICES

3.1 Government Furnished Property

3.1.1 The Government will provide location, seating, and other items necessary for seating and presentation environment and personnel to assist with audio visual set-up, as needed.

3.2 The Government will provide the necessary workspace for the contractor staff to provide the support outlined in the PWS to include office space.

3.3 The Government will provide the required consumable products, office supplies, paper, etc.

3.2 Emergency and Rescue

3.2.1 The Government will furnish emergency medical and rescue services to prevent loss of life, limb, or undue suffering within the areas serviced by the applicable installation emergency services provider. The Government will seek reimbursement for medical services rendered, as appropriate.

3.2.2 The Government will provide installation fire services to include firefighting, fire prevention inspections and investigations; Installation security services; confined space rescue; and Hazardous Material (HAZMAT) first response.

3.3 Telecommunications/Utilities

3.3.1 The Government will provide reasonable access to Government-furnished telecommunications for official use related to this effort. Line service will include on-post service, and Defense Switched Network (DSN). The cost of an unofficial telephone service (e.g., telephone service not incidental to performance of the contract) shall be reimbursed by the Government. The contractor shall ensure compliance with AR 25-1 Information Assurance as related to telecommunications use and access. The Government will not provide reimbursement for additional services or special connectivity relative to contractor unique equipment, software, or corporate requirements.

3.3.2 The Government will furnish appropriate amounts of heat, heating fuels, gas, electricity, sewage, and water utilities, as currently installed in GFF, for use under this contract. All facilities do not receive the same utility services. The contractor shall not change or modify any Government provided utility systems or components or install any CFE components or system without prior KO or designated representative written approval as coordinated through the DPW.

3.3.3 The Government will provide limited access to the existing Local Area Network (LAN) to include electronic mail (e-mail). The number of active LAN drops and e-mail accounts available will be determined by the Government. The contractor shall not use the LAN or e-mail for purposes other than official Government work required under this contract.

3.4 Government Furnished Facilities and Real Property: Reserved

3.5 Government Furnished Services: Reserved

PART 4

CONTRACTOR FURNISHED FACILITIES AND EQUIPMENT

4.1 Contractor Furnished Facilities and Equipment – General

4.1.1 The contractor shall procure material, equipment, and supplies, which are incidental to the provision of services of this PWS. At no time will the Government be responsible for the replacement of lost, damaged, or broken individual equipment.

4.1.2 Except for those items and services specifically stated in Part 3 as Government-furnished, the contractor shall furnish everything needed to perform this contract according to all its terms and conditions as stated.

4.1.3 Contractor-furnished equipment: Reserved

4.2 Materials and Equipment: Reserved

PART 5

SPECIFIC TASKS

5. Specific Tasks: The Contractor shall provide non-personal, didactic, and interactive training modalities, including multimedia components, to deliver a course to no more than 100 Service Members. The Contractor shall ensure the training program is evidence-based, incorporates adult learning models, and is designed to enhance military leaders’ personal well-being, leadership capacity, and ability to respond effectively to Service Member and family issues.

5.1. Basic Services. The Contractor shall provide services for training and assessment focused on equipping military leaders with tools, skills, and resources to address personal and professional challenges. Training shall integrate a wide range of topics, including leadership, resiliency, stress management, communication, conflict resolution, physical and psychological health, family relationships, and resource referral processes.

5.2. Curriculum Delivery

The Contractor shall deliver a comprehensive, multifaceted, evidence-based leadership curriculum. Training will utilize the “Be, Know, Do” model. The "Be, Know, Do" framework in the US Army's leadership model emphasizes developing leaders with strong character, competence, and a bias for action.

The Contractor shall tailor course content to the needs of each participant group and current operational issues.

5.2.1. Target audience will be primarily Noncommissioned Officers (NCOs), with the ability to adapt to other ranks and leader cohorts.

5.2.2. Instruction will include both in-person and virtual delivery formats.

5.2.3. The Contractor shall incorporate their own subject matter experts (SMEs) to increase awareness of available resources and establish ongoing support networks.

5.2.4. The Contractor shall integrate leader-to-leader discussion sessions to promote mentorship, shared problem-solving, and professional growth.

5.3. Training Components

The Contractor shall ensure the course addresses a broad spectrum of leadership and wellness topics, which include:

5.3.1. Leadership, military values, and self-care.

5.3.2. Resiliency, stress management, and anger management.

5.3.3. Relaxation techniques, mindfulness, yoga, meditation, and guided imagery/hypnosis.

5.3.4. Physical readiness, injury prevention, sports nutrition, and physical training planning.

5.3.5. Couples and family communication, conflict resolution, and parenting skills.

5.3.6. Sexual assault and domestic violence prevention.

5.3.7. Financial management and planning, journaling, and sleep improvement.

5.3.8. Suicide awareness/prevention, psychological fitness, alcohol management, and transitions.

5.3.9. Complementary medicine approaches physical and mental resilience.

5.4. Instructional Standards and Required Certifications/Licenses The Contractor shall provide instructors and medical professionals who:

5.4.1 Possess current certifications/licenses in four categories: 1. Physical Therapist; 2. Yoga Instructor; 3. Financial Counselor; 4. Hypnotherapists

5.4.2. Possess relevant military leadership training experience and the ability to connect effectively with Service Members, veterans, and families.

5.4.3. Demonstrate knowledge of the course subject areas and adult learning methodologies.

5.4.4. Exhibit strong facilitation skills for leader-to-leader discussion, mentorship, and peer problem-solving.

5.4.5. Are capable of adapting materials and approaches to match participant needs and unit priorities.

5.5. Quality Control / Quality Assurance

The Contractor shall implement the Leaders Course objective – Quality Management Plan, which includes:

5.5.1. Real-time tracking applications and process flow checklists to ensure smooth operation, timely delivery, and efficient execution of the course.

5.5.2. Objective, measurable criteria and performance standards.

5.5.3. Regular inspections and oversight reviews to verify compliance with contract requirements and client expectations.

5.5.4. Continuous improvement processes based on feedback from participants, staff, SMEs, and observers.

5.5.5. Corrective action procedures to address identified deficiencies without Government direction.

5.6. Course Materials

The Contractor shall provide all course materials, supplies, equipment, and services necessary for delivery of the Leaders Course.

5.6.1. Students will receive an electronic and a hard copy workbook with practical tools, worksheets, and reference materials for continued use.

5.6.2. Materials will be user-friendly, professionally designed, and suitable for reproduction and use in leader-led training within units.

5.6.3. Students will have the option to complete a standardized psychological assessment with feedback from a licensed clinical psychologist.

5.7. Deliverables

The Contractor shall provide the following deliverables during the period of performance:

5.7.1. Course Report – Submitted within the agreed time frame after course completion. Report shall include:

· Anonymous student feedback.

· Demographic information.

· Session ratings and open-ended comments.

· Outcome data on stress, sleep, anger, relationships, and leadership impact.

5.7.2. Quality Reports – Weekly reporting of results, improvement actions, and any course modifications.

5.7.3. Curriculum and Schedule – Upon request following contract award, the Contractor shall submit a detailed Leaders Course Implementation Plan, Curriculum, and Schedule.

5.7.3.1 The contractor shall provide highly skilled presenters and facilitators responsible for delivering the opening and closing sessions, instructing designated course modules, facilitating and moderating presentations by local subject matter experts (SMEs), conducting in-person and virtual one-on-one sessions, leading physical training and yoga sessions, and administering, scoring, and providing feedback on standard psychological instruments.

5.7.3.2 The contractor shall deliver a structured 10-day course over two consecutive work weeks (Monday through Friday), providing programming for students and on designated days. The contractor shall ensure the following activities and responsibilities are fulfilled each day:

All morning classes will be one on one as needed to address any discussions with counselors or therapists.

Additional Responsibilities:

· Provide homework and reading assignments for students as designated.

· Ensure all students are released for lunch or return to work by 1200 daily.

· Administer, score, and provide feedback on standard psychological instruments throughout the course.

· Support physical wellness instruction, including yoga and physical training sessions.

· Facilitate interactive workshops, group discussions, and couples’ relationship sessions where applicable.

· Prepare and conduct the Course After-Action Review (AAR) and facilitate the graduation ceremony on the final day.

5.8. Deliverables: The following deliverables have been established:

5.8.1. Program Evaluation and Data Analysis Executive Summary: The Contractor shall provide a training data analysis executive summary twice during the period of performance. The first delivery shall occur no later than 5 business days after the contract award and the second delivery shall occur at the end of the base period of the contract. This analysis will be based on the surveys conducted during the training.

5.8.2. Organization Training and Engagement Data Analysis Executive Summary: The Contractor shall provide an organization training and engagement data analysis executive summary twice during the period of performance. The first delivery shall occur no later than 2 September 2025, following the contract award and the second delivery shall occur NLT 12 September at the end of the base period of the contract. This analysis will be based on the surveys conducted during the training.

5.8.3. Report Reviews: The contractor will review and present relevant quality reports and improvement reports using data which inform us about opportunities for synergy and action across Fort Bliss.

5.8.4. The contractor shall deliver the following services and outcomes in support of a comprehensive 10-day training course for students and their spouses (optional):

1. 10-Day Course Delivery The contractor shall deliver a structured 10-day course

2. Daily Wellness and Physical Fitness Sessions The contractor shall deliver daily Yoga sessions

3. Instructional Modules and Curriculum Delivery The contractor shall deliver expert instruction and facilitation on a wide range of topics, including but not limited to:

· Science of Stress, Sleep, Humor, and Nutrition

· Mindfulness, Guided Imagery, Hypnosis

· Psychological Fitness, Brain Health / Gut-Brain Connection

· Resiliency, Transitions, Leadership, Substance Abuse

· Financial Preparedness, Parent-Child Relationships, Domestic Violence

· Art Therapy, Spiritual Fitness, Pain Science

· Relationship Fitness and Sex & Relationships

4. Facilitation of Group Workshops and Interactive Sessions The contractor shall facilitate engaging and interactive group sessions, including:

· Road Map planning and review

· Fish Bowl experiential learning session

· Course After-Action Review (AAR)

· Graduation Ceremony with recognition activities

5. Spouse Participation (Optional) and Couple-Focused Programming The contractor shall deliver tailored content and activities for both students and their spouses (OPTIONAL) (Days 6–10), including:

· Partner-based physical wellness sessions

· Couple-focused modules on relationship fitness, parenting, and intimacy

6. Psychological Instrument Administration and Feedback The contractor shall administer, score, and provide individual feedback on standard psychological instruments as part of the course. This includes:

· One-on-one sessions (in-person and virtual) to interpret results

· Personalized support throughout the course duration

7. Participant Support and Assignments The contractor shall support student learning through:

· Assignment of homework and reading materials (e.g., journaling)

· Ongoing availability for individual consultation and support

8. Course Materials and Resources The contractor shall develop and distribute all course-related materials, including:

· Session outlines and presentation slides

· Handouts, worksheets, and resource guides

· Local support resource listings

9. Qualified Personnel The contractor shall provide a team of qualified personnel with demonstrated expertise in:

· Mental health, psychological wellness, and trauma-informed care

· Physical fitness, yoga, and mindfulness instruction

· Leadership development and family systems

· Adult education, group facilitation, and coaching

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS) Documents applicable to services to be performed under this PWS are listed below. Supplements, amendments, or revisions to documents may be issued during the term of the contract and shall be in full force and effective immediately upon receipt by the Contractor or posting to the website. Application publications shall be made available to the Contractor at the start of the contract. It is the responsibility of the Contractor, with the assistance of the Government, to establish a distribution point for the follow-on need for publications and changes to publications. All supplements, amendments, or revisions to documents shall be in full force, and effective immediately upon receipt by the Contractor. The Contractor shall adhere to the requirements in these supplements, amendments, or revisions during the life of the contract. The Contractor shall ensure the latest edition of each regulation is used during the performance of the contract. It is the Contractor’s responsibility to ensure all publications are always posted and up to date as change notices are provided by the Government. Upon completion of this contract, the Contractor shall return all Government-provided publications. Applicable documents can be accessed electronically at: http://www.apd.army.mil/.

6.1. The Contractor shall abide by all applicable regulations, publications, manuals, local policies and procedures.

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7.1.1 Attachment 1 – Performance Requirements Summary

7.1.2 Attachment 2 – Deliverables Schedule

ATTACHMENT 1

7.1.1 Attachment 1 – Performance Requirements Summary

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The standard should relate to timeliness, quality, or quantity (metrics) of service required by the Contractor is stated in the PWS verbiage. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective
Performance

Standard Performance Threshold (This is the maximum error rate. It could possibly be “Zero deviation from standard”)

Incentive (Positive and/or Negative)

Conduct two daily Leader Courses
Deliver all sessions per schedule
100% delivery unless modified by mutual agreement
Could affect CPARS rating in a negative or positive way
Provide hybrid course instruction (virtual + in-person)
Microsoft Teams must function reliably for all virtual sessions
98% platform uptime
Could affect CPARS rating in a negative or positive way
Conduct individual coaching sessions
One-on-one sessions provided to all participants
100% coverage for all students
Could affect CPARS rating in a negative or positive way

Program Management and Reporting

Task
Performance Standard
Acceptable Quality Level (AQL)
Planning and Coordination
Deliver full implementation plan
Delivered on course start date of 2 September 2025
Post-Course Assessment and Reporting
Provide a Course Report summarizing outcomes and feedback
Delivered after course completion 12 September 25
Continuous Quality Monitoring
Address and adapt to participant feedback
Documented adaptations during or after course

7.1.2 Attachment 2 – Deliverables Schedule

5.0 Deliverables

Deliverable
Due Date
Format
Detailed Implementation Plan
NLT 2 September 2025
MS Word or PDF
Course Schedule and Agendas
With Implementation Plan
PDF
Daily Attendance Records
Daily, during course
Digital or Excel format
Course Report (including participant feedback and analysis)
NLT 12 September 2025
PDF
Outcomes Summary and Recommendations
NLT 12 September 2025
PDF or Slide Deck

File details come from the government source that posted it. Updated .