PWS Laundry Services_RS-22_FOS_Final (17 Mar 22).pdf

United States Army South (ARSOUTH) Resolute Sentinel 2022 (RS-22) Guatemala (GTM)

Performance Work Statement (PWS) Laundry Services

16 May to 5 August 2022

410th Ver 1 2021-04

Part 1

General Information

1. GENERAL: This is a non-personal services contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. The United States (U.S.) Government shall not exercise any supervision or control over the Contractor’s employees performing the tasks herein. Such contract employees shall be accountable solely to the Contractor who, in turn shall be responsible to the U.S. Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform laundry services as defined in this Performance Work Statement (PWS). The contractor shall perform to the standards in this contract.

1.2 Background: Laundry services for United States Army South (ARSOUTH), also also referred to herein as (“the Government”) in support of RESOLUTE SENTINAL-22(RS-22) GUATEMALA(GTM).

1.3 Objectives: The Contractor provides the Government with laundry services.

1.4 Scope: Contractor shall provide non-personal services and deliver to the Government laundry services as specified in table 1 of this PWS.

1.5 Period of Performance: The period of performance shall be from 16 May 2022 to 5 August 2022.

1.6 General Information:

1.6.1 Quality Control Plan (QCP): N/A

1.6.2 Operations Security (OPSEC) SOP/Plan Requirements: The Contractor shall implement and maintain an OPSEC program for preventing the disclosure of critical information or sensitive information which could jeopardize the Government’s ability to execute its mission or to adequately protect its personnel and/or equipment. The Contractor shall develop and provide an OPSEC Standing Operating Procedure (SOP)/plan within 90 calendar days of contract award to the Contracting Officer Representative (COR) or Contracting Officer (KO) to be reviewed and approved by the Government OPSEC Officer on the supporting installation. The SOP must contain a training plan that includes an initial OPSEC brief, continuous awareness, and annual OPSEC training. Awareness/training includes, but not limited to information disclosure via letters, conversations, photographs, resumes, electronic mail (e-mail), Social media/networking sites, dissemination of information and documents disposal. OPSEC Program shall fully comply with the provisions of AR 530-1, Operations Security.

1.6.3 Quality Assurance (QA): The government shall evaluate the contractor’s performance under this contract in accordance with (IAW) the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed IAW the performance standards and contract quality requirements are met. Contract quality requirements” means the technical requirements in the contract relating to the quality of the product or service and those contract clauses prescribing inspection, and other quality controls incumbent on the contractor, to ensure the product or service conforms to the contractual requirements. It defines how the performance standards will be applied, the frequency of surveillance, the performance threshold, and deductions, if applicable.

Performance Work Statement (PWS)

1.6.4 Recognized Holidays: The Contractor shall be required to perform services on all holidays as required unless the the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.6.5 Hours of Operation: The contractor is responsible for conducting business between the hours of 7:AM to 7:00 PM Monday through Sunday, to include Federal holidays except when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must, at all times, maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

1.6.6 Place of Performance: The work to be performed under this contract will be performed in a safe low crime area within a 20-mile radius of the Comando Aéreo del Norte Base in Flores, Petén.

1.6.7 Type of Contract: The Government anticipates the award of a Firm Fixed Price type contract.

1.6.8 Access and General Protection Policy and Procedures:

1.6.8.1 FPCON: In addition to the changes otherwise authorized by the changes of clause of contract, should the US Government Force Protection Condition (FPCON) at any individual installation change, the Government may require changes in contractor security matters or process in accordance with DoDI 2000.16.

During FPCONs Charlie and Delta, only contract services that have been deemed “mission essential” by the Government will continue. Contract services will resume when the FPCON is reduced to Bravo or lower.

1.6.8.2 Physical Security: N/A

1.6.8.3 Escorts: N/A

1.6.8.4 Personnel Security Clearance Requirements: N/A

1.6.8.5 Background Checks: The Contractor shall ensure contractor employees and subcontractor employees performing services under this contract have passed a security check conducted by the Host Nation Police Department of their residence or the State Police Department of their U.S. residence.

Security checks that have been completed as part of a personnel security clearance background investigation, or a previous background check that was a condition of employment, meet this requirement.

Documentation of these checks will be made available to the KO or COR upon request. The Government retains the right to exclude any employee from performance of duties under this contract if a background security check reveals an employee is a security risk. The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this contract. If the Government determines additional background checks are required, at a minimum, and upon request from the Government, the Contractor shall provide to the KO or COR, the following information on any contractor or subcontractor employee performing services under this contract:

• Full birth name

• Married name (if applicable)

• SSN or local equivalent (ID card number)

• Date of birth

• Place of birth (city, country)

1.6.8.5.1 Background Check Notification Requirements: If a background check on any employee or subcontractor employee performing services under this contract, whether the check was conducted as a condition of employment or as part of the contract with the Government, reveals any information from any source (including host country law enforcement) of criminal activity by Contractor employees, subcontractors, or subcontractor employees, the Contractor shall immediately within 24 hours notify the KO and COR of that information. The Contractor shall make notification of:

Performance Work Statement (PWS)

(1) Traffic violations, other than parking, will be reported to the KO or COR only if the contract is for drivers for the Government;

(2) Any suspicious activity by Contractor employees, subcontractors, or subcontractor employees the Contractor believes may pose a risk to U.S. or host nation national security or imminent risk of deadly bodily harm to any person; and

(3) Any actions taken against Contractor employees, subcontractors, or subcontractor employees pursuant to this requirement.

1.6.8.5.2 Remedies. In addition to other remedies available to the Government, the Contractor’s failure to comply with the requirements of this paragraph my result in requiring the Contractor to remove a Contractor employee or employees from the performance of the contract.

1.6.8.5.3 Subcontracts. The Contractor shall include the substance of this paragraph and the preceding paragraph in all subcontracts.

1.6.8.6 Uncleared Contractor Common Access Card (CAC) Credentialing and Access Procedures: N/A

1.6.8.6.1 Contractor Common Access Card (CAC) Eligible Requirements: N/A

1.6.8.6.1.1 Federal Installation/Facility Access: N/A

1.6.8.6.2. Contractor Non CAC Eligible Requirements for DOD Facility and Installation Access: N/A

1.6.8.7 Employment Eligibility: N/A

1.6.8.8 Access to Government Information Systems: N/A

1.6.8.9 Key Control: N/A

1.6.8.10 Lock Combinations: N/A

1.6.9 Post Award Conference/Contract Periodic Progress Meetings: The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW Federal Acquisition Regulation (FAR) Subpart 42.5. The KO, COR, with other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the KO will apprise the contractor of how the government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.10 Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: ensure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and

Performance Work Statement (PWS) limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.11 Key Personnel: The following contractor personnel are considered key personnel by the government: The Contractor shall provide a contract manager and alternate who shall be responsible for the performance of the work. The name of this person and an alternate, who shall act for the Contractor when the manager is absent, shall be designated in writing to the KO and COR seven (7) days prior to contract start date. The Contracting Officer Contract Manager and alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract.

Qualifications for all key personnel are listed below: Contract Manager shall be able to read, write, and speak English at a minimum fluency level of three.

1.6.12 Special Qualifications or Certifications: N/A

1.6.13 IA/IT Training Certification: N/A

1.6.14 Identification of Contractor Employees: Contractor employees shall identify themselves as Contractor personnel and shall avoid representing themselves as Government employees. This identification includes meeting attendance, answering Government telephones, email communications, and working in other situations where Contractor status is not obvious. Contractor personnel identification shall be easily identifiable through the display of badges, name tags, lanyards, etc.

1.6.14.1 Badging of Contractor Employees: If required by the Government, contract personnel and all associated subcontractors employees accessing U.S. facilities or activities, shall present a valid picture ID provided by the Government while accessing Government owned or contracted facilities and shall adhere to facility security policies and restrictions. If applicable, Government issued access badges will not be worn outside designated facility where visible to the general public. Contractor personnel shall return all U.S. Government issued identification to appropriate U.S. Government authorities within 5 day of the end of their contractual duties.

1.6.14.2 Uniform: The Contractor shall provide a standard uniform for all Contractor and subcontractor employees performing services under this contract, and ensure they wear the uniform during appointed duty hours. The uniform may consist of the same type and color shirt and slacks for all workers. Company logo is optional.

1.6.15 Contractor Travel: N/A

1.6.16 Other Direct Costs (ODC): N/A

1.6.17 Data Rights: N/A

1.6.18. Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. Neither the Contractor, nor Contractor personnel, shall divulge, nor release data or information developed, or obtained under performance of this work statement, except to authorize Government personnel or upon written approval of the KO. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall apply, and shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

Performance Work Statement (PWS)

1.6.18.1 Non-Disclosure Statements: The Contractor shall provide signed non-disclosure agreements to the Government prior to commencement of work under the contract. Original signed copies of Non-Disclosure agreements will be given to the KO and COR seven (7) days prior to contract start date. Disclosure of information by Contractor personnel may result in Contractor personnel removal from performance of duties under this contract.

1.6.18.2 Advertisement and Social Media: The Contractor shall NOT post information to public website or social media locations, personal or professional, that in any way disclose names, locations, hotel data, participants, discussions, pictures, etc. before, during or after the contract period of performance without the express consent of the Government. The use of propaganda violates DOD Commercial Use of Imagery Guidelines stated at (http://www.defenseimagery.mil/products/DODimagery/commercialuse.html). The Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any marketing tools to include its company website.

1.6.18.3 Information Assurance: At no time will the Contractor or associated sub-contractor employees transmit government documents or information over using methods that do not meet the security requirements specified in the National Institute of Standards and Technology (NIST) Special Publication (SP) 800-171, "Protecting Controlled Unclassified Information in Nonfederal Information Systems and Organizations" such as personal electronic mail accounts, public digital data storage sites (cloud storage), social media platforms or instant messaging. Approved government sites such as U.S. Army Aviation and Missile Research Development and Engineering Center (ARMDEC) Safe Exchange at https://safe.amrdec.army.mil/SAFE/About.aspx, or All Partners Access Network (APAN) at https://community.apan.org/, or other transmission means determined by the government must be used.

1.6.19 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.20 Phase-in/Phase-Out (PIPO) Period: N/A

1.6.21 General Training Requirements:

1.6.21.1 Anti-Terrorism (AT) Level I Training: N/A

1.6.21.2 OPSEC Awareness: If the Contractor, or a subcontractor, or employees of either disclose any information that disrupts or harms the Government's operations or activities, then the Government retains the right to exclude any employee from performance of duties under this contract. The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this contract. By way of example, personnel shall not sketch or take photos of government facilities or activities, unless related to service to be provided. All government paper products and removable digital storage material that is received, generated, or stored during the contract will be destroyed completely when no longer needed to preclude recognition of information.

1.6.21.3 Information Assurance (IA) Training: N/A

http://www.defenseimagery.mil/products/dodimagery/commercialuse.html

Performance Work Statement (PWS)

1.6.21.4 Information Assurance (IA)/Information Technology (IT) Training: N/A

1.6.21.5 Threat Awareness Reporting Program (TARP Training): N/A

1.6.21.6 iWATCH Training: N/A

1.6.21.7 OPSEC Training: N/A

1.6.22 Overseas Training Requirements:

1.6.22.1 Antiterrorism (AT) Awareness Training for Contractor Personnel Traveling: N/A

1.6.22.2 SERE Training: N/A

1.6.23 Foreign (OCONUS) Requirements: N/A

1.6.23.1 Theater and Country Clearance Requirements: N/A

1.6.23.2 Vetting: The Contractor company and all associated sub-contractor companies, must have been vetted by the US Embassy in the country which the contract will be performed. For the purposes of this contract, the company is considered vetted if the company is located in the country which the contract will be performed unless the company has been previously barred from performing services for the Government. If during a previous vetting process the company was barred from performing service for the Government, then that is grounds for termination of the contract. If the company is located outside of the country which the contract will be performed, the company must be vetted by the US Embassy in the country of performance. Vetting will coordinated through the US Embassy's DOD Security Cooperation Office (SCO) in the country of performance. If during any previous vetting process in other countries, the company is found to be barred from performing services for the Government; this finding is grounds for termination of the contract.

1.6.23.3 Installation Access to DOD Facility or Host Nation Installation: N/A

1.6.23.4 Host Nation Installation Access with No DOD Facility: N/A

1.6.23.5 Deoxyribonucleic Acid (DNA) Samples: N/A

1.6.23.6 Medical Travel Requirement: N/A

1.6.24 Synchronized Pre-deployment and Operational Tracker (SPOT): Reserved

Performance Work Statement (PWS)

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. Definitions:

2.1.1 Area of Responsibility. The U.S. Southern Command (USSOUTHCOM) area of responsibility (AOR) includes the geographic areas of Antigua and Barbuda, Argentina, Aruba, Barbados, Belize, Bolivia, Brazil, British Virgin Islands, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Curacao, Dominica, Dominican Republic, Ecuador, El Salvador, Falkland Islands, French Guiana, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Martinique, Mayotte, Montserrat, Nicaragua, Panama, Paraguay, Peru, Saint Barthélemy, Saint Martin, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Saint Maarten, Suriname, Trinidad and Tobago, Turks and Caicos Islands, Uruguay, and Venezuela.

2.1.2. Contractor. The total contractor organization or a separate entity of it; such as an affiliate, division, or plant that performs its own purchasing.

2.1.3. Contracting officer (KO). A person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings.

2.1.4. Contracting Officer’s Representative (COR). An individual designated and authorized in writing by the contracting officer to perform specific technical or administrative functions.

2.1.5. Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.6. Deliverable. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.7. Foreign National. A foreign national is not a U.S. citizen. Green card holders are also identified as foreign nationals. A foreign national is further categorized as either a third country national or a local national based on the person’s citizenship and location of performance of duty.

2.1.8. Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.9. Local National. Local nationals are foreign nationals who are citizens of the country where the performance of duty will occur.

2.1.10. Performance Work Statement (PWS). A statement of work for performance-based acquisitions that describes the required results in clear, specific, and objective terms with measurable outcomes.

2.1.11. Physical Security. Protection of the perimeter area, government property, and assets that prevent the loss or damage of Government property.

2.1.12. Quality Assurance. The various functions, including inspection, performed by the government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

Performance Work Statement (PWS)

2.1.13. Quality Assurance Surveillance Plan (QASP). A plan describing how the agency will survey, observe, test, sample, evaluate and document the Contractor’s performance in meeting critical performance standards identified in the contract.

2.1.14. Quality Control (QC). Tasks performed by the Contractor to improve the quality of the organization’s output.

2.1.15. Shall. An imperative command; has a duty to or is required to. Denotes that a regulation must be followed unless the contracting officer has obtained a deviation.

2.1.16. Subcontractor. Any supplier, distributor, vendor, or firm that furnishes supplies or services to or for a prime contractor or another subcontractor.

2.1.17. Third Country National. Third country nationals are foreign nationals who are not citizens of the country where the performance of duty will occur.

2.1.18. Work Day. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.19. Work Week. Monday through Friday, unless specified otherwise.

2.2 Acronyms:

AFFSSIR Armed Forces Repository of Specimen Samples ALMS Army Learning Management System ANSI American National Standards Institute AOR Area of Responsibility AR Army Regulation ARSOUTH United States Army South ATCTS Army Training Certification Tracking System AT Anti-Terrorism CAC Common Access Card CFR Code of Federal Regulations CI Counter Intelligence CLIN Contract Line Item Number CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative DD Form 254 Department of Defense Contract Security Requirement List DNA Deoxyribonucleic Acid (DNA) DOD Department of Defense DODD Department of Defense Directive DODI Department of Defense Instruction FAR Federal Acquisition Regulation FHP Force Health Protection FCG Foreign Clearance Guide FN Foreign National FY Fiscal Year GFE Government Furnished Equipment GFP Government Furnished Property GFS Government Furnished Services GTM Guatemala IA Information Assurance

Performance Work Statement (PWS)

IAW In Accordance With IT Information Technology JPAS Joint Personnel Adjudication System JTR Joint Travel Regulation KO Contracting Officer LN Local National LOA Letter of Authorization NCIC-III National Crime Information Center Interstate Identification Index NIST National Institute of Standards and Technology ODC Other Direct Costs OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs OSHA Occupational Safety and Health Administration OPSEC Operation Security PIPO Phase In/Phase Out PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QCP Quality Control Program RA Requiring Activity SCR Service Contract Reporting SOP Standard Operating Procedures SPOT Synchronized Predeployment and Operational Tracker TCN Third Country National TE Technical Exhibit TSDB Terrorist Screening Data Base U.S.C. United States Code USSOUTHCOM United States Southern Command

Performance Work Statement (PWS)

THIS SECTION INTENTIONALLY LEFT BLANK

Performance Work Statement (PWS)

PART 3

Government Furnished Equipment (GFE), Government Furnished Property (GFP), and Government Furnished Services (GFS)

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: N/A

3.2 Facilities: N/A

3.3 Utilities: N/A

3.4 Equipment: N/A

3.5 Materials: N/A

Performance Work Statement (PWS)

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Part 3 of this PWS.

4.2 Facility Security Clearance: Reserved.4.3. Materials: Reserved.

4.4. Equipment: Reserved.

Performance Work Statement (PWS)

PART 5

SPECIFIC TASKS

5. Specific Tasks: Contractor shall provide non-personal services and deliver to the Government laundry services.

5.1. Basic Services. The contractor shall provide services and deliver to the Government laundry services per table 1 of this PWS.

5.2. Laundry Service. The Contractor shall provide laundry services, to include pickup and drop-off between the hours of 7:00AM and 7:00PM at location and dates outlined in Table 1 of the PWS. The Contractor shall maintain 100% accountability of clothing under his/her responsibility and return clothing to owner undamaged. The KO or COR will notify the contractor of any change in requirements not less than 24 hours in advance.

Typical bundle shall not exceed 35 Lbs and items may include:

• 2 uniforms pants, Cotton/Nylon 50/50 Rip stop

• 2 uniform shirts, Cotton/Nylon 50/50 Rip stop

• 10 pair socks cotton/wool blend

• 5 pair underwear cotton

• 10 cotton/polyester blend T-shirt (PT)/(TAN)

• 5 cotton/polyester blend pair of shorts (PT)

• 1 pair trousers, denim (civies)

• 1 shirt collared cotton/nylon blend (civies)

• 2 cotton towel

5.2.1. The Contractor shall tag clothing in each person’s bundle with a unique number to match the bundle so that clothing does not get mixed up with other persons’ clothing (38 max pieces per bundle). In addition, the Contractor receiving the turn-in of clothing shall document each article of clothing on the inventory sheet prior to bundling and tagging. The Contractor shall provide each customer a copy (inventory sheet) of items placed in the bag.

5.2.1.2. The Contractor shall deliver laundry at locations and dates outlined in Table 1 and verifies that bundle matches customer receipt.

5.2.2. The Contractor shall machine wash clothing in water with fragrance free soap for sensitive skin to minimize rash or allergies to the user; clothing shall be dry and folded upon return.

5.2.2.1. Contractor shall place folded garments in the individual’s laundry bag provided by individual and returned to locations and dates as described in Table 1. Clothing shall be returned not later than 48 hours from pick up time.

5.2.2.2. The Contractor shall be liable for any property lost if issued to unauthorized personnel. The contractor shall have full responsibility for the costs of any damage or lost laundry articles due to negligence of the contractor or his employees.

5.3. Unit Responsibilities: The COR will establish a laundry turn-in and pick up point within the Forward Operating Site (FOS) and provide instructions to the contractor as to where he/she shall collect and return the laundry bundles.

5.3.1. Individuals will report to the COR and supervisors of any lost or damaged items.

Performance Work Statement (PWS)

5.3.2. Claims of Individual Customers. Settlement of claims for loss or damage while in the Contractor’s possession is the responsibility of the contractor. Cost of claims settled will be borne by the contractor.

5.4. Service Contract Reporting (SCR): N/A.

Note: The Government shall only pay for the number of bundles actually turned in. Individuals are personally responsible for payment of any service provided above the contract scope.

Table 1

MAY 2022

Number Personnel

Pick Up Date

Return Date Location

Number of Pick Up

/Deliveries

MAX

Bundles

80 5/16/2022 5/17/2022 Comando Aéreo del Norte, Flores, Petén 1 80 80 5/19/2022 5/20/2022 Comando Aéreo del Norte, Flores, Petén 1 80 80 5/23/2022 5/24/2022 Comando Aéreo del Norte, Flores, Petén 1 80 80 5/26/2022 5/27/2022 Comando Aéreo del Norte, Flores, Petén 1 80 80 5/30/2022 5/31/2022 Comando Aéreo del Norte, Flores, Petén 1 80

JUNE 2022

Number Personnel

Pick Up Date

Return Date Location

Number of Pick Up

/Deliveries

MAX

Bundles

61 6/2/2022 6/3/2022 Comando Aéreo del Norte, Flores, Petén 1 61 61 6/6/2022 6/7/2022 Comando Aéreo del Norte, Flores, Petén 1 61 61 6/9/2022 6/10/2022 Comando Aéreo del Norte, Flores, Petén 1 61

102 6/13/2022 6/14/2022 Comando Aéreo del Norte, Flores, Petén 1 102 102 6/16/2022 6/17/2022 Comando Aéreo del Norte, Flores, Petén 1 102 102 6/20/2022 6/21/2022 Comando Aéreo del Norte, Flores, Petén 1 102 102 6/23/2022 6/24/2022 Comando Aéreo del Norte, Flores, Petén 1 102 120 6/27/2022 6/28/2022 Comando Aéreo del Norte, Flores, Petén 1 120 120 6/30/2022 7/1/2022 Comando Aéreo del Norte, Flores, Petén 1 120

JULY 2022

Number Personnel

Pick Up Date

Return Date Location

Number of Pick Up

/Deliveries

MAX

Bundles

120 7/4/2022 7/5/2022 Comando Aéreo del Norte, Flores, Petén 1 120 120 7/7/2022 7/8/2022 Comando Aéreo del Norte, Flores, Petén 1 120 132 7/11/2022 7/12/2022 Comando Aéreo del Norte, Flores, Petén 1 132 132 7/14/2022 7/15/2022 Comando Aéreo del Norte, Flores, Petén 1 132 132 7/18/2022 7/19/2022 Comando Aéreo del Norte, Flores, Petén 1 132

Performance Work Statement (PWS)

132 7/21/2022 7/22/2022 Comando Aéreo del Norte, Flores, Petén 1 132 120 7/25/2022 7/26/2022 Comando Aéreo del Norte, Flores, Petén 1 120 120 7/28/2022 7/29/2022 Comando Aéreo del Norte, Flores, Petén 1 120

AUGUST 2022

Number Personnel

Pick Up Date

Return Date Location

Number of Pick Up

/Deliveries

MAX

Bundles

120 8/1/2022 8/2/2022 Comando Aéreo del Norte, Flores, Petén 1 120 120 8/4/2022 8/5/2022 Comando Aéreo del Norte, Flores, Petén 1 120

Grand Total Bundles 2479

Performance Work Statement (PWS)

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

6.1. The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures.

6.1.1 DOD Commercial Use of Imagery Guidelines

6.1.2 AR 190-13, The Army Physical Security Program

6.1.3 Army Directive 2014-05, Policy and Implementation Procedures for CAC Credentialing Access for Uncleared Contractors

6.1.4 DOD 5220.22-M, National Industrial Security Program Operating Manual

6.1.5 Defense Federal Acquisition Regulation Supplement (DFARS)

6.1.6 Joint Travel Regulation (JTR)

6.1.7 AR 735-5, Policies and Procedures for Property Accountability

6.1.8 DODD 8570.01, Information Assurance Training Certification and Workforce Management

6.1.9 DOD 8570.01-M, Information Assurance Workforce Improvement Program

6.1.10 AR 25-2, Information Assurance

6.1.11 DODI 3020.41, Contractor Personnel Authorized to Accompany the U.S. Armed Forces

6.1.12 USSOUTHCOM SC Regulation 40-501, Medical Suitability Screening Regulation

6.1.13 DODI 2000.16 DoD Antiterrorism (AT) Program

6.1.14 AR 40-25, Nutrition and Menu Standards for Human Performance and Optimization. Table B-1

6.1.15 ATP 4-41, Army Field Feeding and Class I Operations

6 1.16 TM 10-412, Army Recipes

Performance Work Statement (PWS)

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. Attachment/Technical Exhibit List:

7.1 Attachments:

7.1.1 Attachment 1 – Performance Requirements Summary.

7.1.2 Attachment 2 – Deliverables Schedule

ATTACHMENT 1

Performance Requirements Summary The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The standard should relate to timeliness, quality, or quantity (metrics) of service required by the Contractor is stated in the PWS verbiage. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective

(The Service required— usually a shall statement)

Standard Performance Threshold (This is the maximum error rate. It could possibly be “Zero deviation from standard”)

% Deduction from monthly invoice for not meeting Performance

Standards

1. Combating Trafficking in Persons FAR 52.222-50 c

The Contractor shall Notify its employees of

a. The United States Government's zero tolerance policy described in paragraph

(b) of this clause

The actions that will be taken against employees for violations of this policy. Such actions may include, but are not limited to, removal from the contract, reduction in benefits, or termination of employment.

100% Compliance 5% of CLINS total monthly price will be deducted

PRS # 1. Contractor shall provide non-personal services and deliver to the Government laundry services.

PWS para. 1.4

As specified in table 1 of this PWS. 100% Compliance COR Validation;

Periodic surveillance.

PRS # 2 Background Check Notification Requirements.

The Contractor shall immediately within 24 hours notify the KO and COR of any criminal activity by contractor employees.

PWS Para. 1.6.8.5.1

The Contractor within 24 hours notifies the KO and COR in writing of that information.

100% Compliance COR Validation;

Periodic surveillance.

Performance Work Statement (PWS)

PRS # 3 Laundry service.

The Contractor shall provide laundry services, to include pickup and drop-off between the hours of 7:00AM and 7:00PM at location and dates outlined in Table 1 of the PWS.

The Contractor shall maintain 100% accountability of clothing under his/her responsibility and return clothing to owner undamaged.

PWS para. 5.2

The Contractor shall maintain 100% accountability of clothing under his/her responsibility and return clothing to owner undamaged. The KO or COR will notify the contractor of any change in requirements not less than 24 hours in advance.

100% Compliance COR Validation;

surveillance.

PRS # 4 The Contractor shall tag clothing in each person’s bundle with a unique number to match the bundle so that clothing does not get mixed up with other persons’ clothing (38 max pieces per bundle). In addition, the Contractor receiving the turn-in of clothing shall document each article of clothing on the inventory sheet prior to bundling and tagging.

PWS para. 5.2.1

The Contractor shall provide each customer a copy (inventory sheet) of items placed in the bag.

surveillance.

PRS # 5 The Contractor shall deliver laundry at locations and dates outlined in Table 1.

PWS para. 5.2.1.2

The Contractor verifies that bundle matches customer receipt.

100% Compliance COR Validation;

Periodic surveillance.

PRS # 6 The Contractor shall machine wash clothing in water with fragrance free soap for sensitive skin to minimize rash or allergies to the user.

PWS para. 5.2.2

The clothing shall be dry and folded upon return.

100% Compliance COR Validation;

Periodic surveillance.

PRS # 7 The Contractor shall place folded garments in the individual’s laundry bag provided by individual and returned to locations and dates as described in Table 1.

PWS para. 5.2.2.1

The clothing shall be returned not later than 48 hours from pick up time.

surveillance.

Performance Work Statement (PWS)

ATTACHMENT 2

Deliverables Schedule

Deliverable Frequency # of Copies Medium/Format Submit To The Contractor shall provide a Contract Manager. The Contract Manager shall be vested with the authority to resolve issues as they arise. The Contract Manager shall be available throughout duration of the contract or time period the service is in use by the Government.

One time. The contractor shall provide the COR a letter of instruction in writing seven (7) days prior to contract start date with a list of on-call points-of-contact who have the authority to resolve issues affecting affecting services provided.

# Copies 1 MS word to the KO and hard copy to the

COR.

410th CSB KO Attn:

Reed G. Timme reed.g.timme.mil@ar my.mil or Robert L.

Sheridan III, Robert l.

sheridan10@army.mil and to the COR

The Contractor shall immediately within 24 hours notify the KO and COR in writing of any source (including host country law enforcement) of criminal activity by Contractor employees, subcontractors, or subcontractor employees.

PWS para. 1.6.8.5.1

One time.

# Copies 1 MS word to the KO and hard copy to the

COR.

410th CSB KO Attn:

Reed G. Timme reed.g.timme.mil@ar my.mil or Robert L.

Sheridan III, Robert l.

sheridan10@army.mil and to the COR mailto:reed.g.timme.mil@army.mil mailto:sheridan10@army.mil mailto:reed.g.timme.mil@army.mil mailto:sheridan10@army.mil