PWS Janitorial Contract 2021.pdf

STATEMENT OF WORK

FOR

JANITORIAL CONTRACT FOR ALERT

FACILITY

CONTRACT – FY 2021

OPTION YEAR 2022

OPTION YEAR 2023

OPTION YEAR 2024

OPTION YEAR 2025

117 AIR REFUELING WING

BIRMINGHAM ANG (IAP) ALABAMA

6 March 2021

STATEMENT OF WORK

FOR

CUSTODIAL SERVICES

1. DESCRIPTION OF SERVICES: Once a week - The contractor shall perform full custodial (vacuuming, mopping, restroom and shower cleaning, interior glass, light dusting) to the 10 bedroom Alert Facility as identified below for the 117th Air Refueling Wing, ANG, Birmingham, Alabama, in accordance with commercial standards and the requirements of this SOW. Performance shall be in a manner that will maintain a satisfactory facility condition and present a neat, clean and professional working environment at all times at frequencies determined by the contractor. Performance will be based on appointed Building Manager’s evaluation of results, not the frequency or method of performance, unless frequency or method is specified below. The evaluation of results will be based on the tenant satisfaction, inspections of service.

2. SERVICE DELIVERY SUMMARY (SDS).

1.1 Provide full custodial basic service to area

space types.

All areas shall be cleaned to meet the quality and commercial standards for custodial services in accordance with the performance objectives. The contractor shall have no more than 2 customer complaints per month.

1.1 1 Provide emergency cleaning services All areas shall be cleaned to meet the quality and commercial standards for custodial services in accordance with the standards specified. The contractor shall have no more than 1 customer complaint per month.

2.1 PERFORMANCE OBJECTIVES. Where other, more restrictive performance objectives do not apply, the following objectives shall be met:

2.1.1. All interior space shall be free of obvious dirt, debris, and dust. Glass surfaces shall be clean and free of smudges. All interior window ledges shall be free of all traces of film, dirt, smudges and other foreign matter. Furniture shall be free of obvious dust, dirt, and debris. Carpets will be free of obvious spots and stains and shall be clean and free of dirt and debris. All floors will be maintained according to best trade practices. No-wax floors shall be wax free, and free of all traces of film, dirt, smudges, marks and debris.

2.1.2. All trash will be collected and removed to government provided dumpsters. Trash cans shall be emptied and kept clean and free of dirt, stains and debris. Plastic liners shall be provided for all trash and debris containers and these liners shall not be torn, worn, or contain residue.

2.1.3. Restrooms will be cleaned and disinfected to include shower stalls. Fixtures will be free of dust, streaks, human waste and encrustation. Floors will be cleaned, disinfected and free of dust, dirt, debris or bacteria. Partitions and walls will be free of obvious dirt, graffiti, and dust so as not to accumulate grime.

2.1.4. All restroom air grilles/diffusers shall to free of dust and other debris.

2.1.5. All smoking and trash receptacles at identified exterior entrance ways shall be emptied and free of ashes, butts, and other debris. These areas are noted on floor plans as EE. Deck directly at entrances (back and front) shall be swept.

2.1.6. All interior/exterior floor mats shall be free of all visible litter, dirt and other foreign matter and no moisture shall remain underneath interior mats after cleaning. Carpeted mats not specifically listed shall be moved as necessary to remove dirt, debris and other foreign matter beneath mats, and returned to their original location.

3. GOVERNMENT FURNISHED PROPERTY AND SERVICES. The Government will furnish floor space in the Alert Facility under this contract. Any items or services necessary to the performance of this contract that are not provided by the Government as specified by this SOW shall be provided by the contractor.

4. SERVICE SCHEDULE: The contractor shall provide weekly cleaning on Wednesday of each week.

4.1 QUALITY CONTROL: The contractor shall develop and maintain a quality control program to ensure inspection of requirement in accordance with statement of work. The Contractor shall develop and maintain procedures to identify and prevent defective services from recurring.

4.2 QUALITY ASSURANCE: The government through use of appointed Building Managers will weekly evaluate the contractor’s performance in accordance with the service delivery summary.

4.3 GOVERNMENT REMEDIES. The contracting officer shall follow the requirements of FAR 52.212-4, Contract Terms and Conditions for Commercial Items (May 1997), for contractor’s failure to correct nonconforming services.

5. GENERAL INFORMATION.

5.1. HOURS OF OPERATION: Work shall be accomplished between the hours of 0900 – 1100.

5.1.1. Recognized Holidays. The contractor is not required to provide custodial services on the recognized government holidays, as listed below:

New Years Day Martin Luther King’s Birthday Presidents Day Memorial Day Juneteenth Fourth of July Labor Day Columbus Day Veterans Day Thanksgiving Day Christmas

1 January 3rd Monday in January 3rd Monday in February Last Monday in May 19 June 4 July 1st Monday in September 2nd Monday in October 11 November 4th Thursday in November 25 December

Note: Any of the above holidays falling on a Saturday will be observed on the proceeding Friday, holidays falling on a Sunday will be observed on the following Monday.

5.2 SECURITY REQUIREMENTS. All personnel employed by the contractor in the performance of this contract, or any representative of the contractor entering the government installation, shall abide by all security regulations of the installation.

5.3 BASE ACCESS: The contractor shall obtain identification passes for all contractor employees requiring entry onto 117th Air Refueling Wing ANG Base. The contractor must complete an employee list including Name, Social Security Number, Sex and Date of Birth, and submit it through the Contracting Officer to the Security Forces and Pass and Registration.

5.4 EMERGENCY EVENTS: Upon notification by the Contracting Officer, the contractor shall perform emergency, special event or special task services specified. A bilateral modification will be negotiated to the contract under the Emergency/Special Events line item of the price schedule.

5.4.1 PERFORMANCE OF SERVICES DURING CRISIS DECLARED BY THE

NATIONAL COMMAND AUTHORITY: Additional Government escorts may be provided to go with the contractor to base locations and additional vehicle and employee searches may be required which could translate into additional time being spent by the contractor in performance of the contract requirements.

CONTRACTOR EMPLOYEES:

The contractor and, as applicable, subcontractor shall not employ persons for work on this contract if such employee is identified as a potential threat to the health, safety, security and general wellbeing or operational mission of the installation and its population, nor shall a contractor or sub-contractor employ persons under this contract who have and outstanding criminal warrant as identified by the National Crime Information Center (NCIC). A background check will be run before start of project begins on individuals accessing the site at the 117th ARW.

5.6 PAYMENT: Will be monthly in arrears, thru the Governments electronic invoicing system, Wide Area Work Flow

5.7 CMRA: Contractor Manpower Reporting (CMR): The Contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for AIR FORCE collection site. The contractor is required to completely fill in all required data fields using the following web ad-dress: http://www.ecmra.mil/.

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk at http://www.ecmra.mil/.

Unit Identification Code (UIC) for the Requiring Activity: __________

Issuing Office DODAAC: W50S6M-

APPENDIX C

http://www.ecmra.mil/

GOVERNMENT FURNISHED PROPERTY/SERVICES/EQUIPMENT

A. GOVERNMENT-FURNISHED FACILITIES

The Government will furnish the contractor the following facility: Alert Facility at the 117th Air Refueling Wing, 5401 East Lake Boulevard Birmingham, Alabama 35217

Physical Security: The contractor shall be responsible for safeguarding all government property provided for contractor use: One 10-bedroom facility.

C. GOVERNMENT- FURNISHED SERVICES. The government will provide the following services:

Utilities: The government will provide gas, electricity, and water, sewage, heating and cooling in sufficient quantities for the performance of this contract.

Telephone: The government will provide on base, local area phone service and direct lines for conducting contract-related business. These phones are to be used for official business only.

Insect and Rodent Control: The government will provide insect and rodent control in government-furnished facilities.

Security Police and Fire Protection: Phone Number: 911.

APPENDIX D

A. CONTRACTOR FURNISHED SUPPLIES

The contractor shall supply paper products for all Georgia Pacific roll towel dispensers and toilet paper dispensers (not home type paper towels) and all hand soap products (not dishwashing soaps) for the facility to perform this contract.

Approximate quantity of paper products required per month:

- 3 cases of hand towels

- 3 cases of toilet paper

- 1 case of hand soap

Plastic bags for waste receptacles are already required by the contractor as specified in Section 2.1.2

END OF DOCUMENT