PWS - II - Revised and Corrected_Redacted.pdf

Ver. October 2022

PERFORMANCE WORK STATEMENT (PWS)

FOR

RCTA Interview & Interrogation and Detecting Danger Courses

1.0 General:

1.1 Scope: The Regional Counterdrug Training Academy (RCTA) is one of five (5) National Guard Counterdrug training programs that provides relevant curriculum focused on counternarcotics and counter transnational organized crime (CTOC). RCTA provides courses that support National Drug Control Strategies and positively impact the performance of Federal, state, and local law enforcement agencies (LEA), community-based organizations (CBO), and military professionals. The course curriculum focuses on illicit narcotics interdiction, disruption of drug trafficking organizations, intelligence and analysis, narco-terrorism, homeland security, civil operations, and anti-drug coalition fundamentals. Each course is designed to support the objectives of the DASD-CN, Office of National Drug Control Policy (ONDCP), National Northern Border, National Southwest Border, and Caribbean Border counternarcotics strategies and increase national security. RCTA supports Federal, state, and local agencies with current and relevant training maximized by the experiences of subject matter experts in their field. All training events are designed to not only offer world class instruction, but to break down jurisdictional barriers and offer a unique opportunity for officials across the law enforcement and prevention spectrum to network and share ideas in person.

1.1.1 Objectives: The Regional Counterdrug Training Academy desires to conduct an Interview & Interrogation and Detecting Danger-related courses for law enforcement officers in fulfillment of the RCTA mission. These classes will be taught by experts in the law and drug enforcement field. The RCTA desires to determine an appropriate cost for these classes per iteration. The RCTA then desires to determine the total cost of a contract for numerous iterations over a one-year period. It is estimated that the Basic I&I course will be conducted with up to fourteen (14) iterations, the Advanced I&I course be conducted with up to two (2) iterations and the Detecting Danger course with up to four

(4) iterations.

1.2 Background: RCTA is located at the Naval Air Station Meridian, MS, (NAS) and features state-of-the-art classrooms and tactical training environments. With a training region that encompasses major international trafficking routes and national border ports of entry, RCT A's courses strive to impact the illicit flow of drugs throughout the nation.

Traditionally two-thirds of the course iterations are conducted throughout the primary training area using mobile training teams, while the remainder of the courses are taught using state-of-the-art technology housed in classrooms located at RCTA. The training offered at RCTA is enhanced by access to a wide variety of military tactical training facilities such as weapons ranges and urban training areas to give the students realistic instruction and hands-on experience. The RCTA began operations in 1992 at the Naval Air Station in Meridian, Miss. with a mission to provide "cutting edge" drug enforcement training to law enforcement. Since opening its doors, the RCTA has provided no-cost training to more than 200,000 officers over the past three decades. The RCTA trains law enforcement officers primarily from within the five-state region of Alabama, Georgia, Louisiana, Mississippi and Tennessee; however, they are also authorized to train officers outside the region.

1.3 Period of Performance (PoP): The Period of Performance shall be 1 Base Year of 12 months and one (1) 12-month option years.

1.4 General Information:

1.4.1 Place and Performance of Services: Regional Counterdrug Training Academy located near Meridian, MS, Camp Shelby located near Hattiesburg, MS, as well as other military and/or non-military installations at to be determined locations throughout the Southeast Region of the United States and other regions of the CONUS to include Alaska and Hawaii.

1.4.1.1 Telework is not authorized.

1.4.1.2 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.1.3 The contractor’s employees shall become familiar with and obey the regulations of the installation, including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall always carry proper identification with them and shall be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders of the installation, which may affect performance. The Government reserves the right to direct the removal of an employee from Government property or revoke access to Government systems for misconduct, security reasons, or any overt evidence of communicable disease.

1.4.2 Recognized Holidays: The following are recognized United States (US) holidays.

The contractor shall not perform services on these days:

1.4.2.1 New Year’s Day: January 1st

1.4.2.2 Martin Luther King, Jr.’s Birthday

1.4.2.3 President’s Day

1.4.2.4 Memorial Day

1.4.2.5 Juneteenth National Independence Day: June 19th

1.4.2.6 Independence Day: July 4th

1.4.2.7 Labor Day

1.4.2.8 Columbus Day

1.4.2.9 Veteran’s Day: November 11th

1.4.2.10 Thanksgiving Day

1.4.2.11 Christmas Day: December 25th

1.4.3 The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is how to ensure work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary (PRS).

A final QCP shall be submitted to the Contracting Officer Representative (COR) NLT 10 days after the contract award. After acceptance of the QCP, the contractor shall obtain the Contracting Officer’s (KO’s) acceptance in writing of any proposed changes to its

QCP.

1.4.4 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).

1.4.5 Installation Access and Security Requirements. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the COR. The contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, or Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by Department of Defense (DoD), Headquarters Department of Army (HQDA) and/or local policy (see PWS 6.0). Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.5.1 Reserved

1.4.5.1.1 Reserved

1.4.5.1.2 Reserved

1.4.5.1.3 Reserved

1.4.5.1.4 Reserved

1.4.5.1.5 Reserved

1.4.5.1.5.1 Reserved

1.4.5.1.6 Reserved

1.4.5.2 Reserved

1.4.5.3 Reserved

1.4.5.4 Reserved

1.4.5.4 Reserved.

1.4.5.5 Communications Security/Information Technology (COMSEC/IT) Security. All communications with DoD organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4.5.6 Reserved

1.4.5.6.1 Reserved

1.4.5.6.2 Reserved

1.4.5.6.3 Reserved

1.4.5.6.4 Reserved

1.4.5.6.5 Reserved

1.4.5.7 Reserved.

1.4.5.8 Reserved.

1.4.5.9 Reserved

1.4.5.10 Protection of Personally Identifiable Information (PII). The contractor shall protect all PII encountered in the performance of services in accordance with Defense Federal Acquisition Regulation Supplement (DFARS) 224.103 Personally Identifiable Information and Department of Defense Directive (DoDD) 5400.11, Department of Defense Privacy Program, and DoD 5400.11-R. If a PII breach results from the contractor’s violation of the aforementioned policies, the contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals whose PII has been compromised.

1.4.5.11 Reserved

1.4.5.12 Reserved

1.4.5.13 Reserved

1.4.5.14 Reserved.

1.4.5.14 Reserved

1.4.6 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.6.1 Reserved

1.4.6.1.1 Reserved

1.4.6.1.2 Reserved

1.4.6.1.3 Reserved

1.4.6.2 Reserved

1.4.7 Reserved

1.4.8 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with FAR 42.5.

The KO, COR and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced.

The contractor shall resolve the outstanding issues raised by the Government.

Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.9 Reserved

1.4.10 Reserved

1.4.10.1 Reserved

1.4.11. Combating Trafficking in Persons: The United States Government has adopted a zero-tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at

FAR 22.17.

1.4.12 Reserved

1.4.13 Reserved

1.4.14 Reserved

1.4.15 Reserved

2.0 Definitions and Acronyms:

2.1 Definitions:

2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2 Defective Service: A service output that does not meet the standard of performance associated with the PWS.

2.1.3 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.4 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.5 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.6 Quality Assurance: The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.7 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.8 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.

2.1.9 Subcontractor: One that enters a contract with a prime contractor. The Government does not have a contract with the subcontractor.

2.2 Acronyms:

AEI Army Enterprise Infostructure AR Army Regulation AT/OPSEC Antiterrorism/Operational Security BI Background Investigation CM Contract Manager COR Contracting Officer Representative DA Department of the Army DD254 Department of Defense Contract Security Classification Specification DFARS Defense Federal Acquisition Regulation Supplement DoD Department of Defense DSCA Defense Counterintelligence and Security Agency FAR Federal Acquisition Regulation GFP/M/E/S Government Furnished Property/Material/Equipment/Services HQDA Headquarters, Department of the Army HSPD Homeland Security Presidential Directive

IA Information Assurance IS Information System(s) KO Contracting Officer NGB National Guard Bureau OCI Organizational Conflict of Interest PII Personally Identifiable Information PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program RCTA Regional Counterdrug Training Academy SCR Service Contract Reporting SSN Social Security Number TE Technical Exhibit USD(I) Under Secretary of Defense for Intelligence

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S):.

The Government will NOT provide the property, material, equipment, and/or services solely for the purpose of performance under this contract:

3.1 Reserved

3.2 Reserved

3.3 Reserved

3.4 Reserved

3.5 Reserved

4.0 Reserved

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

4.2 Reserved

4.3 Reserved

5.0 Requirements:

5.1 The Contractor shall provide Basic Interview & Interrogation Courses, Advanced Interview & Interrogation Course and Detecting Danger Courses for law enforcement officers.

5.1.1 Basic Interview & Interrogation courses shall be a minimum of 5-days, 40-hour course for up to 50 Military personnel, federal, state, and local agencies.

5.1.1.1 Basic Interview & Interrogation courses shall be designed to equip officers with techniques to effectively gather and evaluate information received in police/citizen contact either in interview or interrogation during drug investigations.

5.1.1.2 Basic Interview & Interrogation shall cover the following topics (learning objectives), at a minimum:

5.1.1.2.1 Introduction to the topic of Interview and Interrogation specifically outlining the differences between the two.

5.1.1.2.2 Ways in which interviews/interrogation in narcotic related investigations differ from those in general policing.

5.1.1.2.3 Assessment and utilization of personality typology to assist in the information gathering process.

5.1.1.2.4 Identification of mental defenses and successful means of overcoming them as they are observed by suspects, victims, or witnesses.

5.1.1.2.5 The general considerations of gathering information include the basic rules of detecting deception in others.

5.1.1.2.6 Provide a systematic Interviewing process for interviewing and a separate one for the Interrogation process

5.1.1.2.7 Formulation and successful use of different question types.

5.1.1.2.8 Introduction to the key elements of verbal communication building on previous lessons of detecting deception and deception clues.

5.1.1.2.9 Introduction to non-verbal communication and evaluation, and successful use of body language in interaction with others.

5.1.1.2.10 Body language of the face, hands and torso as it relates to gestures observed or utilized in the interview and interrogation forum.

5.1.1.2.11 Subconscious Communication eye movement for rapport building and deception detection.

5.1.1.2.12 Utilizing subconscious awareness for theme building.

5.1.1.3 Practical exercises shall be incorporated in the instruction and must reinforce teaching points. Practical exercises must accurately simulate interview or interrogation situations in which course material will be utilized.

5.1.1.4 The contractor shall include personality profiling by utilizing personality assessment devices and then further instruct the student in understanding their own personality and how it affects the information gathering process. Utilizing this procedure, the instruction must then include a method for theme building based specifically on the personality of the person being interviewed or interrogated.

5.1.2 Advanced Interview & Interrogation courses shall be a minimum of 5-days, 40-hour course for up to 50 Military personnel, federal, state, and local agencies.

5.1.2.1 Advanced Interview & Interrogation courses shall build upon the techniques and approaches presented in the Basic Course which educated the student on the use of subconscious communication for gathering information in the field of criminal justice with specific emphasis placed on those investigations involving narcotics and the possession and distribution of illegal drugs and related activities.

5.1.2.2 The contractor shall require students to be actively involved in the use of the techniques and approaches presented in the basic presentation having used the material in actual contact with others.

5.1.2.3 The contractor shall include techniques and approaches from the Basic Interview and Interrogation course instruction.

5.1.2.4 The contractor shall build upon knowledge in the Basic Interview and Interrogation course.

5.1.2.5 The contractor shall include an eight-hour block of instruction on Legal Issues of Interview and Interrogation.

5.1.3 The Detecting Danger course shall be a minimum of an eight (8) hour block of instruction as an abbreviated version of the Interview and Interrogation course to be utilized in conferences or seminars, etc.

5.1.3.1 The contractor shall be current (within 10 years) examples of the techniques being taught being utilized.

5.1.3.2 The contractor shall include current video examples of an interview/ interrogation.

5.1.4 All courses shall include a pre-test and post-test to evaluate the level of overall class experience, which may be a written pre-test for immediate grading, or an electronic classroom response system for immediate feedback and evaluation.

5.1.5 All courses shall include a systematic testing method for providing interaction, feedback to students, checks for learning, and evaluating effectiveness of instruction such as daily electronic classroom response system or equivalent method of evaluation.

5.1.6 All courses, if a slide presentation is used, all slides must display the RCTA logo.

5.1.7 Minimum Equipment Provided by Instructors to each Student for all courses:

5.1.7.1 Student Manual

5.1.7.1.1 Professionally and thoroughly researched and developed.

5.1.7.1.2 Comprehensive, current, and relevant.

5.1.7.1.3 Professionally organized, assembled and securely bound.

5.1.7.1.4 Displaying in color the RCTA logo on the front cover.

5.1.7.1.5 Will not include any other logos.

5.1.8 The Contractor shall provide an End of Course Evaluation for all courses.

5.2 Reserved

6.0 Applicable Publications: Publications applicable to this PWS are listed below:

Publication (Chapter/Page)

Date of Publication

Mandatory or Advisory

Website

Federal Acquisition Regulation https://www.acquisition.gov/?q=browsefar Defense Federal Acquisition

Regulation Supplement http://www.acq.osd.mil/dpap/dars/dfarspgi/current/in dex.html or https://www.acquisition.gov/dfars

6.1 Reserved

Form Date Website

Rating Description Green Performance and technical specifications are being met at an acceptable quality level (AQL).

Yellow Performance and technical specifications are currently being met at the minimum AQL, but the following service/ deliverable needs contractor attention (see comments).

The COR must identify what component of the deliverable and/or service requires attention.

Red Performance and technical specifications are not being met at AQL and the following service/ deliverable needs immediate contractor resolutions (see comments).

The COR must identify what component of the deliverable and/or service is below the minimum AQL.

Quality Assurance Rating Sheet

Vendor Name:

Contract number:

Course title:

Month: Year:

DELIVERABLE GREEN YELLOW RED

1. Instructor presentation of information

2. Instructor knowledge of subject matter

3. Hands on training of materials

4. Textbook & handout materials presented to the students

5. Instruction’s strong points of course

6. Overall course rating

Iterations This Period (Location/Dates):

Comments (Required for Yellow or Red ratings):

I certify that this report is in accordance with the Inspection of Services Clause FAR Part 52.246-4 or the inspections for commercial contracts FAR Part 52.212-4(a), the monthly surveillance schedule, and the QASP. I hereby certify that services have been received and accepted.

COR Name/Phone/Email:

COR Signature: