PWS - HRF Role players(Revised).docx

PERFORMANCE WORK STATEMENT (PWS)

FOR

Role Player and Exercise Support 04-09 February 2024

1.0 General: This is a non-personal services contract to provide Georgia (GA) Region IV Homeland Response Force (HRF) – Collective Training Event (CTE) contractor support to provide and manage contractor role players, moulage, and weighted mannequins. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Scope: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, other items, and non-personal services necessary to provide a vital realistic element to the 201st Regional Support Group (RSG) in support of the Georgia HRF) CTE as defined in this Performance Work Statement except as specified in Paragraph 3.0 as Government Furnished, to perform CTE services, as defined in this PWS.

1.2 Background: NGB uses role players to simulate realistic conditions encountered by National Guard responders in a natural disaster or domestic terrorism events. The use of role players is required to support regional training and exercises to enhance domestic contingency preparedness exercises and evaluations of CBRN Enhanced Response Force Package (CERFP), Homeland Response Force (HRF) and other CBRNE response capabilities.

1.3 Period of Performance (PoP): See Delivery Information.

1.4 General Information:

1.4.1 Place and Performance of Services: The contractor shall provide services at Fort Stewart, GA, Land Dominance Center (See TE 3 for environment). The contractor shall always maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential. Teleworking is not authorized.

1.4.1.1 Telework: N/A

1.4.1.2 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.1.3 The contractor’s employees shall become familiar with and obey the regulations of the installation, including fire, traffic, safety, and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall always carry proper identification with them and shall be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders of the installation, which may affect performance. The Government reserves the right to direct the removal of an employee from Government property or revoke access to Government systems for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.

1.4.2: Recognized Holidays: N/A

1.4.3 Quality Control (QC): N/A

1.4.4 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).

1.4.5 Installation Access and Security Requirements. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the COR. The contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, or Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by Department of Defense (DoD), Headquarters Department of Army (HQDA) and/or local policy (see PWS 6.0). Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.5.1 Protection of Personally Identifiable Information (PII). The contractor shall protect all PII encountered in the performance of services in accordance with Defense Federal Acquisition Regulation Supplement (DFARS) 224.103 Personally Identifiable Information and Department of Defense Directive (DoDD) 5400.11, Department of Defense Privacy Program, and DoD 5400.11-R. If a PII breach results from the contractor’s violation of the policies, the contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals whose PII has been compromised.

1.4.6 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.7 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with FAR 42.5. The KO, COR and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced. The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.8 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR, to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.9 Identification of Contractor Employees: All contractor personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor’s status as a “contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on e-mail) and dealings with Government or non-Government entities. Contractor personnel shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word “contractor” displayed.

1.4.10 The contractor shall retrieve all identification media (including vehicle passes) from its employees who depart employment for any reason. The contractor shall return all identification media (i.e., badges and vehicle pass) to the KO within 14 days of an employee’s departure.

2.0 Definitions and Acronyms:

2.1 Definitions:

2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2 Defective Service: A service output that does not meet the standard of performance associated with the PWS.

2.1.3 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.4 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.5 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.6 Quality Assurance: The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.7 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.8 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of a product or service shall meet contract requirements.

2.1.9 Subcontractor: One that enters a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.2 Acronyms:

3.0 Government Furnished Property, Material, Equipment and Services: The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:

3.1 Property: The Government will furnish the necessary workspace for the contractor to perform services outlined in this PWS to include desk space, telephones, computers and other items necessary to maintain an office environment.

3.2 Utilities: All utilities in the facility will be available for the contactor’s use in the performance of this contract. The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E): Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

5.0 Requirements: The contractor shall provide all personnel, equipment (to include any heavy equipment, i.e., forklift/Skytrax), tools, materials, supervision, and quality control necessary, except as specified in Part 3 as Government Furnished, to perform the CBRN TF EXEVAL support services as defined in this PWS throughout the period of performance of the contract.

5.1. Deliverables:

5.1.1 Meetings: The contractor shall prepare for, conduct, and participate in meetings and reviews when required.

5.1.2 The contractor will schedule a Kick-off meeting within 10 days of contract award. The Kick-off meeting will dictate the mandatory planning meetings and whether travel is required. The contractor shall resolve action items assigned to the contractor at these meetings.

5.1.3 The contractor shall submit a roll up of all meeting notes to the Contracting Officer or their designated representative. This contractor shall be required to provide a by name roster of all role players to the COR, NLT 7 business days prior to the contract begin date.

5.1.4 Contract Manager shall attend planning meetings and the AAR Briefing.

5.1.5 Contract Manager or representative shall attend the daily “hot wash” briefing usually held each evening following the daily training to obtain any changes and/or get further coordinating instructions. If the Government Exercise Lead does not have a “hot wash” for the day, it is the Contractor’s responsibility to contact the on-site Exercise Lead to gather this information.

5.1.6 Safety: The contractor is always responsible for their staff, employees, and role players. Follow all applicable federal, state, and local safety regulations. Liability and/or usage agreement may be required for access to training site. Training shall continue during inclement weather unless safety concerns prohibit such continuation of training.

5.1.7 Ensure staff, employees and role players shall park only in designated areas.

5.1.8 Provide role player orientation and mandatory safety training prior to role player participation.

5.1.9 Provide a formal plan procedures and resources available for on-site safety, ‘real-world’ emergences, and life support. Training shall continue during inclement weather unless safety concerns prohibit such continuation of training.

5.1.10 Due to the increased possibilities of slips, trips and falls in certain venues, contractors shall screen role players for physical and medical issues that may limit their ability to fulfill the requirements.

5.1.11 Provide mandatory safety equipment (hard hats, eyeglasses, etc.) for all role players entering the collapse structure (rubble pile) location.

5.1.12 Provide points of contacts with a high visibility method of identification (e.g., vest) at all training sites to supervise and support personnel.

5.1.13 Communications Plan: Contractor shall have effective and clear communications with Exercise Planner, Exercise Control, the COR, and any pertinent key personnel within the contractor’s employees on ground as determined by the Contractor. Contractor shall provide point of contacts to Government Exercise Lead and any pertinent key personnel. Obtain radios and arrange for Internet access if required. The contractor shall ensure the assigned Contract Manager coordinates with the Government Exercise Lead.

5.1.13.1 Minimum Acceptable Standard: The meetings notes shall be delivered to the COR via e-mail in a PDF format on the Contractor’s letterhead on the next business day and the content of the report shall be free of grammatical, spelling, and factual errors.

5.2 Reporting: The Contractor’s Daily Status Report (DSR), indicates the progress of the work, status of the program and of the assigned tasks. This report shall include information relating to accomplishments, existing or potential problem areas and proposed action to resolve the problems. The contractor shall submit the DSR to the COR not later than the end of each training day.

5.3 Provide Role Players, Moulage and Trauma Mannequins Support: Provide 80 role players. Role players should be approximately 60% Male, 40% Female. Role players should be between the ages of 18 and 60. See TE 4

5.3.1 The Contract Manager shall coordinate with the COR and Exercise Lead for the placement and rotation/recycle of role players within their specified time frames to maintain adequate flow rates of injured personnel for the exercise.

5.3.1.1 Casualty Role Players Support: Provide role players (actors) in accordance with Annex A specifications (quantity, locations, time, and conditions) for each of the exercises. The number of artisans is based on exercise needs. Provide required support at each presentation dependent upon the exercise sequencing and pacing. Times may shift slightly based on training requirements as directed by exercise planners. Provide patient flow rates in accordance with exercise scenarios.

5.3.1.2 Set up and operate 1 “Fixed” moulage site and holding site/break area.

5.3.1.3 Moulage the role players with the following types of medical issues: Multiple Compression Wounds, Trauma, Abrasions, Cuts, Punctures, Chest Pain, Crush, Burn, Hot/Cold, Panic (mental other), Worried Well, Communicable Disease, Chemical burns, PTSD, Geriatrics, and Pediatrics -- Ambulatory and Non-Ambulatory with corresponding Injury/Mass Casualty Cards visible for exercise responders.

5.3.1.4 Provide exercise scenario specific Injury/Mass Casualty Cards (waterproof) and provide injury specific acting instructions/coaching for all casualty role players.

5.3.1.5 Apply Glo-Germ to role players as required. Glo-Germ applications and usage shall be dictated by exercise requirements. Staff member may be required to utilize black light.

5.3.1.6 Follow the Master Exercise Scenario List (MESLs), supplied upon arrival to event, outlining all injects associated with a timeline and training gates along with additional injects based on training needs and the CERFP Commanders guidance.

5.3.1.7 Transportation: Provide transportation at venue. Ensure timely pickup of role players once they have passed through medical holding to maximize the recycling process. Role players shall be moulaged and transported to the appropriate sites.

5.3.1.8 Role Player Uniforms: Role players will get extremely wet; prop clothing will be cut off and they will be scrubbed with brushes and a lot of water (possibly cold water) in the Decontamination Shower lanes/stations. Ensure role players wear ‘cut away’ clothing and moulage (made-up). Role Players must have shower or water shoes for each casualty role player. Ensure all role players have appropriate skintight undergarments (swimsuits). Ensure role players have costume jewelry (inexpensive) for processing casualty’s valuables. Provide person(s) to move items taken from casualty role players at start of Decontamination Line to the end of medical treatment holding area.

5.3.1.9 Ensure timely transportation and pickup of role players once they have completed the exercise scenario to maximize the role player recycling process.

5.3.1.10 Trauma Manikin Support: Provide mannequins in accordance with the exercise. Provide required support at each iteration dependent upon the exercise sequencing and pacing. Times may shift slightly based on training requirements as directed by exercise planners.

5.3.1.11 Provide an on-site manager, expert, for assuring quality of moulage treatments.

5.3.1.12 Provide exercise scenario specific moulage for manikin with the following types of issues: Multiple Compression Wounds, Trauma, Abrasions, Cuts, Punctures, Crush, and Chemical Burns.

5.3.1.13 Weighted mannequins shall meet the following minimum specification – Adult minimum 150 pounds with weighted limbs and Infants 10-30 pounds (see TE 4 for specific requirements). All role players, moulage, and weighted mannequins, to include all contractor required props, shall be setup not later than 1 hour prior to the scheduled start time for the venue.

5.4 Submit Close-Out Reports and AAR Comments. Minimum Acceptable Standard: Close-Out Report shall be delivered to the COR via e-mail in a PDF format on the Contractor’s letterhead NLT 7 days after period of performance. The content of the report shall be free of grammatical, spelling, and factual errors.

5.5 Provide Ambulance Service:

5.5.1. General: The safety and security of participants, supporting players and military members at exercise events is of the utmost importance to achieve mission effectiveness and maximum training efficiency. During External Evaluations (EXEVAL), Collective Training Events (CTE) and Special Focus Events (SFE), the National Guard Bureau (NGB) requires provision for the safety of anyone in responsibility of the Chemical, Biological, Radiological, Nuclear, Explosive (CBRNE) Chemical Response Enterprise (CRE) footprint. Real World Medical (RWM) assets will be staged on the scene while participants are actively exercising, to include, but not limited to set up, exercise play, and tear down. If for any reason the RWM team assigned to the training site leaves (i.e.: transport of a patient) and inadequate RWM coverage is left on the training site, the event must pause until RWM asset returns. Per NGB RWM Memorandum and guidance letter, when 101-250 personnel are on site and EMTs are being used for Basic Life Support without medical control authority on scene, 4 EMTs, or greater level trained providers, with two ambulances are required. The suggested method to provide RWM care is to contract or coordinate a MOU/MOA with a civilian agency to provide both the onsite and transport capability. The agency contracted will have to demonstrate their capability of providing Advanced Life Support Capability and provide enough crew to cover the exercise event so exercise play is not disrupted in the event of a transport. 911 systems that can respond within 15 minutes from receiving a call can be considered; however, this should not be an option in lieu of an on-scene ambulance. The goal is to always have a minimum of one ambulance on site due to the training conducted.

5.5.2 The Ambulance and its personnel must stage according to the on-scene Incident Commanders guidance.

5.5.3 Special Qualifications: Ambulance personnel must at least be EMT level trained, and ALS dedicated.

5.5.4 Ambulance Requirements: The Contractor shall:

5.6. Subject Matter Experts Support.

5.6.1. Provide two (2) Subject Matter Experts (SME) to provide support to search and extraction training lanes NLT 0700 at Fort Stewart, GA, Land Dominance Center. SME provides expertise in National Incident Management System (NIMS) and/or Federal Emergency Management Agency (FEMA) compliant Type 1 or Type 2 rope rescue, confined space operations, and manual/mechanical extraction techniques in accordance with 29 CFR 1910.120. Prior NIMS/FEMA experience is highly recommended.

5.6.2. Provide three (3) SME to provide support to the command-and-control element at Fort Stewart, GA, Land Dominance Center. The three (3) SME serve as NIMS/FEMA qualified Incident Commander (1) (Day shift), and Area Commander (2) (Day and night shift). Actors should have former Incident Command System (ICS) experience and be able to prepare, write, design, assess, coordinate, and manage incident action plans, ICS reports and risk analysis measures to adapt the simulated incident command system to meet training scenario.

5.6.3. Provide one (1) SME to provide support to the fatality and recover training lanes. The one (1) SME serves as the local Medical Examiner and must be familiar with fatality recovery, morgue operations, legal and religious aspects of remains recovery.

5.6.4. Provide one (1) SME to provide support to the search and extraction training lanes. The one (1) SME serves as a simulated Structural Engineer and must be familiar with operations within collapsed structures, buildings in transition, plumbing and electrical, as it relates to confined space operations.

5.7. Search and Extraction Training Area Reset.

5.7.1. The contractor shall provide an on-site manager for assuring quality of reset.

5.7.2. The contractor shall complete reset of the rubble pile site.

5.7.3. The contractor shall provide a minimum of 6 search and extraction lanes, or “props,” covering the overarching Training & Evaluation Outlines (T&EO), see Enclosure 3, on each day be at Fort Stewart, GA, Land Dominance Center. Lanes must be of adequate size and complexity to allow multiple lanes to be trained simultaneously and meet industry, state, and local safety standards.

5.7.4. The contractor shall direct the safe emplacement of role players and mannequins within the 6 search and extraction lanes on the SETA to meet training objectives.

5.7.5. The contractor will provide 25 - 5’X5’X6” 3,000PSI Concrete Slabs with 4’ – ¼” rebar spanning every square foot in the center of each slab to construct and certify the rubble pile.

5.7.6. The contractor shall provide personnel and equipment operators for the duration of the exercise to set the EXEVAL site before, during, and clean up after the exercise.

5.8. Quality Control Plan (QC).

5.8.1. The contractor shall develop and maintain an effective quality control plan/program (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services.

TECHNICAL EXHIBIT 1

Performance Requirements Summary (PRS)

This PRS includes performance objectives the Government will use to determine contractor performance.

5.0 Program Management: The contractor shall provide materials and services to accomplish all tasks outlined in this Performance Work Statement throughout the period of performance of the contract. The contractor shall prepare for, conduct, and participate in meetings and reviews when required. Training shall continue during inclement weather unless safety concerns prohibit such continuation of training.

-Schedule and conduct a Kick-off meeting within 10 days of contract award

-Attend planning meetings, AAR briefing, and daily “hotwash” as required

-Resolve action items assigned to the contractor at meetings

-Provide reports, briefings, and correspondence

-Develop safety & communications plans and provide applicable equipment

-Provide role player orientation and mandatory safety training prior to participation:

Verification by COR

5.3 Provide Role Player, Moulage, Trauma Mannequins, Real World Medical Support: The Contract Manager shall coordinate with the COR and Exercise Lead for the placement and rotation/recycle of role players within their specified time frames to maintain adequate flow rates of injured personnel for the exercise.

- Provide all support for exercise

- Provide on-site manager

- Attend planning meetings as required

- Provide casualty role players, and trauma mannequins

- Set up “fixed” moulage and holding sites

- Administer moulage and glo germ techniques

- Provide waterproof injury/mass casualty cards and props as required

- Provide transportation as required

inspection by COR upon arrival of role players

5.4 Task 4, Close-out report and AAR comments:

The Contractor shall submit Close- Out Report at the end of the period of performance

· NLT 7 days after Period of Performance

· PDF, electronically

· One (1) copy Submitted to COR

5.5 Task 5, Provide Ambulance Service:

- Provide one ambulance ready for transport at each location minimum of (2) ambulances total

- EMTs or greater level trained, and ALS dedicated personnel (2 per vehicle)

- At least one ambulance is required to always stay at the training site.

- Hours of Operation 05 February 2024 0700-1900 thru 08 February 2024 0700-1900

TECHNICAL EXHIBIT 2

Deliverables Schedule

1.4.5.11 OPSEC

Training Certificates

5.2 Daily Status Report At end of Period of Performance

5.4 Close out Report & AAR Comments 7 days after Period of Performance

TECHNICAL EXHIBIT 3

Environment

a. The Collective Training Event at Land Dominance Center is secure and accessible by hard-packed and concrete roads, which shall support the transport of equipment and personnel.

1) The overall training site is open and contains several existing structures to simulate collapsed buildings, debris fields and similar; in addition, there are training lanes, staging areas, equipment lay-down areas, and parking lots.

TECHNICAL EXHIBIT 4

Limitations and Qualifications for Role Players.

1) Victim Role players shall be in a physical condition that shall allow them to move or be stationed in cluttered, dusty, and cramped locations.

2) All Role players shall not have an existing condition that requires a cast, sling or extensive bandaging.

3) Role Players shall be capable of unassisted walking over rugged terrain for distances up to one-half mile at a time.

4) All Role Players shall be capable of standing, sitting, or lying on uneven and dirty surfaces that may be very cool or very warm for an extended period of time.

5) Following is a Matrix of Daily requirements for Role Player Support: Placements at various places throughout Fort Stewart Training Area shall be coordinated the night before with the controllers and controlled by the final MSEL.

6) Following is a Matrix of Daily requirements for required support: Details shall be coordinated the night before with the controllers and controlled by the final MSEL.

Date/ Time

05 Feb 2024 Monday 0700

Through

08 Feb 2024 Thursday

Fort Stewart, GA (Land Dominance Center)

Casualty Role Players for CERFP:

Hourly flow rate: A steady flow of 40 moulage victims (25 ambulatory/15 non-ambulatory mix to be determined by exercise controllers) per hour from 0700 to NLT 1900.

Initial “surge” of 25 moulage victims coming from Venue and positioned on Venue from 0700 to NLT 1900.

10 mannequins (4 Infant and 6 Adult) utilized around the footprint Provide waterproof injury/mass casualty cards for role players and mannequins.

Transportation throughout Fort Stewart, GA (Land Dominance Center) is the responsibility of the contractor.

The placement of these victims will be determined by the controllers. They will be transported to the CERFP line by the exercising unit.

Have additional mannequins available for use.

Setup training lanes Equipment Package and Props Role player & mannequin placement in the training area

Ambulance Support