PWS Homeland Defense Resiliency Training DRAFT as of 9SEP24_APM.pdf

SEP 24

Performance Work Statement (PWS)

NORAD & USNORTHCOM/J722 Homeland Defense Resiliency Training Branch Support

09 SEP 24

Part 1 General Information

1. General: This is a non-personal service(s) contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

1.1 Description of Services/Introduction: This is a non-personal service(s) contract to provide Homeland Defense Resiliency Training.

1.2 Background: N&NC J7 Training, Exercise, and Wargaming Directorate trains, exercises, engages, and educates our commands; through a multi-year, innovative training plan, to secure and defend our homelands; and in synchronization with the National Guard Bureau and the States, to respond to natural and manmade disasters.

1.3 Scope: Contractor shall provide N&NC J71 & J72 training and education services with specific emphasis on the Dual Status Commander (DSC) qualification program and support to the Vigilant Guard (VG) exercise program. Focal areas include Defense Support of Civil Authorities (DSCA) and National Guard Civil Support (NGCS) training, Homeland Defense resiliency, and joint staff doctrinal training. Services include planning, execution, and evaluation of JTF Commander’s Training Course (JCTC) and the Dual Status Commander Training Course (DSCTC); course material development/management and instructor support for the execution of the JFHQ/JTF Staff Training Course (JSTC), the Joint Operations Center Training Course (JOCTC), and the Joint Reception, Staging, Onward movement and Integration Training Course (JRSOITC); and the development, maintenance, and execution of the NNC/J722’s Joint Domestic Operations Course (JDOC) hosted on the NORAD &USNORTHCOM Learning Management System (LMS). The contractor shall also provide retired Air National Guard and/or Army National Guard General Officers with TOP SECRET clearances, to support JCTC, DSCTC, and VG. These general officers will have served in a critical leadership role during domestic response, such as a JTF-State Commander, Chief of Staff/Director of Joint Staff or Dual Status Commander, and/or served as a senior leader on USNORTHCOM staff and/or with another Combatant Command, and/or served in a similar national level position with the National Guard. In addition, the Contractor will provide an experienced senior civilian emergency manager for each VG, who has experience in directing large scale disaster/emergency responses. The training and education courses will support USNORTHCOM, United States Indo-Pacific Command (USINDOPACOM), NGB, the 50 states, three territories (Virgin Islands, Puerto Rico and Guam) and the District of Columbia.

Finally, the Contractor will serve as the NNC/J722 course registrar, coordinating with NGB J7 and State points of contact (POC) for planning and executing scheduled MTT courses, with

State POCs and students attending the resident courses, and providing resident course administrative support.

1.4 General Information:

1.4.1 Quality Control Plan (QCP): The Contractor shall develop and maintain a QCP to ensure services are performed in accordance with (IAW) this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract.

The Contractor’s Proposed QCP shall be submitted to the Contracting Officer (KO) through the Contracting Officer’s Representative (COR) for review within 10 days after contract award.

The Government will review and either notify the Contractor in writing of acceptance of the plan or return their comments to the Contractor within five (5) days. If the Government has provided comments, the Contractor shall then have ten days to submit a Final QCP. After receipt of the Final QCP, the Contractor may receive the Contracting Officer’s acceptance in writing. Any proposed changes to the accepted QCP are required to be resubmitted for acceptance by the Contracting Officer no later than five (5) days prior to the anticipated change and before implementation by the Contractor. The timeline noted above will apply for review and acceptance for proposed changes. At a minimum, the QCP must include and answer the following to be acceptable:

(a) A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the Contractor's Quality Control Team;

(b) How the Contractor will monitor work to ensure performance complies with all deliverables (etc. timelines, deadlines, and goals);

(c) How the Contractor will monitor work to ensure performance complies with all specifications and requirements of the contract, including the contract’s clauses;

(d) How the Contractor will monitor and ensure staff qualifications remain current and valid including Department of Defense (DoD) Contractor Personnel Office (DOCPER) processes/approvals throughout contract performance;

(e) How the Contractor will ensure all keys issued will remain controlled items

(Paragraph 1.7 Key Control);

(f) How the Contractor will inventory and track maintenance of all Government Provided

Equipment / Materials;

(g) How the Contractor will identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future; and

(h) How the Contractor will file and save all Quality Control related documents for the life of the contract plus 5 years.

1.5.2 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).

1.5.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.)

deadlines fall on a holiday, the closest work day prior to the holiday will apply as the deadline for submittal.

1.5.3.1 U.S. Holidays: Work shall not be performed on U.S. federally recognized holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer.

When a U.S. holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

New Year’s Day January 1st M. L. King Memorial Day 3rd Monday in Jan Presidents Day 3rd Monday in February Memorial Day last Monday in May Juneteenth June 19th Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th

1.5.4 Operating Hours: The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following.

1.5.4.1 Government Facility Office Hours: The Government facility office hours are 0800 – 1600hrs Mountain Time, Monday through Friday except U.S. Holidays identified in paragraph

1.5.3.1 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.5.4.2 Government Facility Operating Hours: The Government facility operating hours occur between the hours of 0600 to 1800hrs Mountain Time Monday through Friday.

1.5.4.3 Contractor Support Hours: The Contractor shall provide support between the hours of 0800 to 1500hrs Mountain Time. The Contractor shall maintain an adequate workforce at all times, for the uninterrupted performance of all tasks defined within this PWS when the

Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce is essential.

1.5.5 Training Holidays: USNORTHCOM has historically granted military personnel training holidays as compensation for time that they spent traveling to conduct classes. These are typically combined with regular holiday leave schedules (for example, Christmas half days or day on day off schedules). Training holidays may affect access to military operated facilities. If scheduled work or access to facilities is required, coordination with occupants will be necessary or the work in affected facilities shall be rescheduled after the training holiday.

However, announced training holidays or exodus of military personnel may provide the Contractor with an opportunity for unrestricted access to facilities and areas. The Contractor shall take full advantage of such opportunities by planning maintenance or actions that are better accomplished when such areas are vacant.

1.5.6 Place of Performance: The work to be performed under this contract will be performed within the 50 states, three (3) territories and the District of Columbia.

1.6 Security Requirements: The following information is provided on security related matters.

1.6.1 Security Program: Contractor personnel performing work under this contract must have a SECRET Security Clearance at time of the proposal submission, and must maintain the level of security required for the life of the contract. The security requirements are IAW with the DoD Contract Security Classification Specification (DD Form 254), which is currently accessible at the following link: http://www.dtic.mil/whs/directives/forms/eforms/dd0254.pdf.

1.6.2 Personnel Security Clearance Requirements: Contractor personnel performing work under this contract must have an active personnel security clearance at the SECRET level in the Defense Information System for Security (DISS) at time of the proposal submission, and must maintain the level of security required for the life of the contract. The security requirements are IAW the DoD Contract Security Classification Specification DD Form 254.

The Contractor shall ensure that Contractor employees and subcontractor employees performing services under this contract comply with FAR 52.204-2 Security Requirements when the employee has access to information classified “Confidential,” “Secret,” or “Top Secret.” The Contractor shall ensure the employee complies with the DoD Security Agreement (DD Form 441), and the NISPOM rule at 32 Code of Federal Regulation (CFR) Part 117, effective 24 Feb 2021. The NISPOM is the National Industrial Security Program Operating Manual to which contractors must implement and comply.

1.6.3 Installation Access: Access to U.S. installations, buildings and controlled areas is limited to personnel who meet security criteria and are authorized. Failure to submit required information/data and obtain required documentation or clearances will be grounds for denying access to U.S. installations, buildings and controlled areas. The Contractor shall ensure that any subcontractors used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements.

http://www.dtic.mil/whs/directives/forms/eforms/dd0254.pdf

The Contractor shall be aware of and comply with the requirements associated with Installation Access Control. The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control System (IACS) processing requirements.

The Contractor shall return installation passes to the issuing IACS office when the contract is completed or when a Contractor employee no longer requires access.

1.6.3.1 Individual Termination or Expiration of Employment: The Contractor shall collect the installation access passes the same day employment of an individual has expired or has been terminated and shall return them to the issuing office within five (5) days.

1.6.3.2 Contract Termination or Cancellation: Upon termination or cancellation of this contract, the Contractor shall collect all outstanding installation access passes and return them to the issuing office within 15 days.

1.6.3.3 Common Access Cards (CAC) and CAC Log: The Contractor shall provide the following information: Last, First and Middle Names, government issued personal identifier (e.g. Social Security Number, Federal Identification Number, or Tax Identification Number), date of birth, primary email address (this email address will be used to contact the individual) and any other necessary information required to obtain a CAC or installation access card, to the COR within 15 days after award. The Contractor shall ensure safeguarding of Personally Identifiable Information (PII) and comply with requirements under 1.22.5.

The Contractor shall provide a CAC log within the first 30 days after contract award and within five (5) days after changes have been made (unless circumstances require otherwise and as directed by the Contracting Officer). The COR will provide format and content for the log during the post award meeting. Note - CACs are Government property and must be accounted for.

1.6.4 U.S. Citizen: Contractors that work with or teach youth under the age of 18 years are subject to U.S background checks. The Requiring Activity Manager will determine the extent of background checks required. The Contractor employee may begin performance of the contract after receiving a favorable local background check. The Contractor agrees to replace the employee should results of the background check, if required, be unfavorable as determined by the Requiring Activity Manager. The Contractor’s replacement of the employee with the unfavorable background check shall be within a timeframe provided by the Requiring Activity Manager. The Contractor shall also replace employees whose background check, during their tenure of employment, renders them with an unfavorable local or stateside background check, as determined by the Requiring Activity Manager. The Contractor shall forward a copy to the Contracting Officer via the COR and the Requiring Activity Manager of each favorable background check within five (5) days of receipt by the Contractor, identifying such with the appropriate contract number. The Contractor shall forward a copy to the Contracting Officer via the COR and the Requiring Activity Manager of each unfavorable background check within five

(5) days of receipt by the Contractor, identifying such with the appropriate contract number.

When the Government awards a non-personal services contract directly to an individual, the failure of the individual to provide a favorable background check would be grounds for termination.

1.6.5 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use.

1.6.6 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel.

1.7 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.7.1 The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter.

Meetings may start or end outside of regular duty hours.

1.8 Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the Contracting Officer, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the Contracting Officer. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.

1.9 Key Personnel: The following personnel are considered key personnel by the Government: Program/Contract Manager, JDOC/LMS Manager, Trianing Specialist, Expert

Facilitators, and Augmented Instructors. The Contractor shall provide a Program/Contract Manager who shall be responsible for the performance of the work. The name of this person and an Alternate Program/Contract Manager, who shall act for the Contractor when the Program/Contract Manager is absent, along with a Curriculum Vitae (CV) for each of these individuals, shall be provided in writing to the Contracting Officer no later than no later than ten

(10) days after contract award. The JDOC/LMS Manager must be available during off-duty hours to perform Help Desk functions for students enrolled in resident courses and MTTs.

(Acceptance of the CV by the Contracting Officer is required before these individuals are permitted to perform any task on this contract.) The Contract Manager and Alternate Contract Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The Contract Manager or Alternate Contract Manager shall be available 0800-1600 during the normal work week Qualifications for all key personnel are listed below:

a. Contract Manager and Alternate Contract Manager: The Task Lead oversees the work of the entire contract, therefore, must be qualified to perform all aspects of the work and have extensive experience in all aspects of domestic operations, from planning and overseeing complex operations as well as in designing course curriculum, lesson plans, exercises, and surveys. The Task Lead will have contracting experience in order to facilitate coordination between the contacting company and the Contracting Office Representative (COR), as well as having problem solving and negotiating skills to make sure all of the contract requirements work together seamlessly. The Task Lead will also have strong interpersonal and communication skills as there will be a lot of interaction with senior Department of Defense (DoD), United States Northern Command, National Guard Bureau, U.S. Army North, and other senior DoD and Department of Homeland Security personnel. Further, the Task Lead will regularly coordinate with individual State Adjutants General and their staff. The Task lead will write or oversee the writing of all course curriculum for the JOCTC, JRSOITC, JSTC, JCTC, and JDOC, as well as develop the JCTC facilitated exercises, the DSCTC integration events and end of program synthesis event. They will also have experience working with the Joint Staff J7 on securing and managing joint credit for all courses. The Task Lead will have served as a full time Director of Military Support/J3 at a Joint Force Headquarters – State with at least 12 years of direct experience working directly with emergency manager at the local and state level as well as with USNORTHCOM, and FEMA regional offices and the assigned DCO/DCE.

Further, they will have been able to maintain a strong, positive relationship with the state Emergency Management Agency Director and staff. They will be an expert in employing joint doctrine in the domestic environment and be well versed in authoritative documents as well as understand how they are applied. The Task lead will have an advanced degree in Emergency Management, Homeland Security, Public Administration or a similar program from an accredited degree, maintain a Secret clearance, and have completed at least IS 75, 100-400, 700 and 800.

b. JDOC/LMS Manager: Learning Management System (LMS) Administrator Duties and Responsibilities: This person is primarily responsible to manage the daily operation of the online Joint Domestic Operations Course (JDOC) on the NORAD & USNORTHCOM LMS platform. In order to be successful, the administrator must be well versed in operating a learning platform with up to 4500 active account; support the design and employment of a dynamic, accessible, and able to test lesson functionality and capabilities; develop and publish reports detailing team/state requirements for student progress and courseware completions;

and provide telephone and email Helpdesk/Technical support to account holders Monday through Friday, 0730 to 1630 Mountain Time and upon request, during select weekends.

The LMS Administrator has expert knowledge on GSA Section 508 and the Web Contact Accessibility Guidelines (WCAG), to ensure all coursework and the site is compliant with federal law. Further, the Administrator will have practical experience with Microsoft products most notably Excel and Access, as well as Adobe Creative Suite, specially Captivate and Premier. Finally, the Administrator will have a Bachelor of Science in information technology, data networking or a similar field with at least a network security minor, and a SECRET security clearance.

c. Training Specialist: The Training Specialist’s job is to assist the Task Lead design, deliver, and evaluate JDOC and MTT curriculum and lesson plans. They will be the primary MTT end-of-course exercise designer as well as working with the LMS Administrator, to develop the training modules, recording and developing the visual and testing information within JDOC, ensuring it meets GSA Section 508 and the Web Contact Accessibility Guidelines (WCAG), to ensure all coursework and the site is compliant with federal law. The Training Specialist will manage the planning for all MTTs, working closely with State POCs and the Task Lead to ensure all course objectives are established and timelines are met so once the course material is turned over to the military team chiefs, they are completely prepared to execute the training with the assigned Contracted Instructor. The Training Specialist will have experience in developing training assessment and evaluation tools to support the “Analyze, Design, Develop, Implement, and Evaluate (ADDIE)” process detailed in the CJCSM 3500.03E “Joint Training Manual for the Armed Forces of the United States, ” and be well versed in understanding and employing joint doctrine in the domestic environment and be well versed in authoritative documents as well as understand how they are applied. Beyond developing and analyzing courseware, the Training Specialist will also serve as an instructor/facilitator as defined by that position description. While this will not be their primary responsibility, they will have the requisite skill set to expertly instruct at the JFHQ-State level as well as facilitate senior leaders in small group settings at the resident courses. The Training Specialist can be a serving traditional Army or Air National Guard officer assigned to the Colorado National Guard and must hold at least a four year degree, preferably with a public service, information technology, or educational development focused major. They will have at least 7 years as a first responder supervisor (police, fire, or EMT), and/or as a mid to senior level National Guard officer or senior NCO working in the CBRNE Enterprise or in a JFHQ-State Joint Operations Center. The Training Specialist will also have practical and extensive knowledge with Adobe Creative Suite and Microsoft Office 365 products. The Training Specialist will maintain a Secret clearance, and have completed at least IS 75, 100-400, 700 and 800.

d. Expert Facilitators: The contractor shall also provide retired Air National Guard and/or Army National Guard General Officers with SECRET clearances, to support JCTC, DSCTC, and VG. These general officers will have served in a critical leadership role during domestic response, such as a JTF-State Commander, Chief of Staff/Director of Joint Staff or Dual Status Commander, and/or served as a senior leader on USNORTHCOM staff and/or with another Combatant Command, and/or served in a similar national level position with the

National Guard. In addition, the Contractor will provide an experienced senior civilian emergency manager for each VG, who has experience in directing large scale disaster/emergency responses

e. Contracted Instructors/Facilitators. The Instructor/Facilitator is well versed in employing andragogical approaches in both a structured instructional setting as well as small-group facilitated symposiums, and able to secure full engagement from all participants.

Further, this person is able to be handed pre-developed course material and quickly grasp the information and how best to present it with relevant doctrine and appropriate experiential examples.

Each instructor/facilitator has worked directly for a Joint Force Headquarters-State, National Guard Bureau and/or United States Northern Command in a domestic operations position and retired at a senior officer/NCO level, preferably with an advanced degree. Further, each are subject matter experts on the National Incident Management System, specifically how the National Guard and federal military forces are employed and support civil government response at the local, state, territorial, tribal, and federal levels. This person also has had direct and continual contact with JFHQ-States and senior National Guard officials for the past three years at a minimum.

Because all of the courses (MTT and resident) are doctrinally based, successful instructors/facilitators have a clear understanding of joint doctrine and authoritative materials and are able to clearly articulate to both military and civilians how it correctly employ this knowledge.

1.10 Identification of Contractor Employees: All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties must identify themselves, to include proper marking of signature blocks in correspondence, to avoid creating an impression in the minds of members of the public that they are Government officials. The Contractor shall ensure that all documents or reports, produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.10.1 Contractor Identification Badges: Contractor personnel shall be easily identifiable through the display of badges IAW Contractor Identification (AE Reg. 27-715).

1.11 Contractor Travel: The Contractor is authorized travel expenses at rates no higher than the substantive provisions of the Joint Travel Regulation (JTR), IAW FAR Part 31.205-46, and the limitation of funds specified in this contract. All travel requires Government approval and authorization prior to scheduled travel.

1.12 Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. The Contractor and Contractor personnel, shall not divulge or release data or information developed, or obtained under performance of this PWS, except to authorized Government personnel or upon written approval of the Contracting Officer. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

1.13 Protection of Government and Contract Information: Per Public Use Notice of Limitations stated by Defense imagery Management operations Center and contained at www.dimoc.mil/resources/limitations/ , the Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any hard copy or digital marketing tools to include its company website.

1.14 Non-Disclosure Statements: The Contractor shall provide signed non-disclosure agreements to the Government no later than five (5) days prior to commencement of work under the contract. Disclosure of information by Contractor personnel may result in removal of Contractor personnel from performance under this contract.

1.15 Phase In /Phase Out Period: To minimize decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the 30 day phase in/ phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date.

1.16 Safety: The following provides information pertaining to Safety and Accident Prevention:

(For CONUS and OCONUS locations, RA shall consult with the responsible Safety Officer and Activity manager assigned to performance location(s).

1.17 Required Training: The following provides information on training requirements.

1.17.1 Anti-Terrorism (AT) Level I Training: All Contractor employees, including subcontractor employees, who are employed under the contract, shall complete AT Level I Training within 30 days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or 30 days after employment of new personnel. Contractor personnel travelling overseas shall complete area of responsibility (AOR) specific AT awareness training for U.S. based Contractor employees and associated subcontractor employees. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the COR (or to the Contracting Officer, if a COR is not assigned) within five (5) days after completion of this training by all employees and subcontractor personnel. AT Level I awareness training is available at https://jkodirect.jten.mil. Contractor personnel shall complete refresher training every twelve

(12) months except AOR specific AT Level I training which shall be completed as required by local AT policies

If training cannot be conducted on the website, the Contractor shall coordinate with the COR who will contact the local AT Officer at their assigned location for classroom training.

http://www.dimoc.mil/resources/limitations/ https://jkodirect.jten.mil/

Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the AT Officer. Verification of the training shall be provided to the COR within five (5) days after completion of the training.

1.17.2 OPSEC Training: All Contractor employees, including subcontractors, shall complete Level I OPSEC training within 30 days of employment under this contract. Verification of the training shall be provided to the COR within five (5) days after completion of the training.

OPSEC Level I training is available at http://www.cdse.edu/catalog/elearning/GS130.html.

Contractor personnel must complete refresher training every 12 months. Verification of the training shall be provided to the COR within five (5) days after completion of the training.

If training cannot be conducted on the website, the Contractor shall coordinate with the COR, who will contact the local OPSEC Officer at their assigned location for classroom training.

Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the OPSEC Officer. Verification of the training shall be provided to the COR within five (5) days after completion of the training.

1.17.3 iWATCH Training: The Contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 days after the contract is awarded and within 30 days after new employees commence contract performance, with the results reported to the COR within five

(5) days after the contract is awarded and within 30 days after new employees commence contract performance. Verification of the training shall be provided to the COR within five (5) days after completion of the training. Training slides can be found on the Army OneSource we site:

http://www.myarmyonesource.com/familyprogramsandservices/iwatchprogram/default.aspx

1.17.4 Information Assurance (IA) Training

1.17.4.1 All Contractor employees, including subcontractors, requiring access to Government information systems shall complete the DoD IA Cyber Awareness Training within 30 days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or 30 days after employment of new personnel. Verification of the training shall be provided to the COR within five (5) days after completion of the training.

1.17.4.2 All Contractor employees, including subcontractors, working information technology (IT)/IA functions shall comply with DoD and Army training requirements per Information Assurance Training Certification and Workforce Management DoD Directive (DoDD) 8570.01, Information Assurance Workforce Improvement Program DoD 8570.01-M, and Information Assurance AR 25-2 within thirty (30) calendar days of employment. Training is available at https://ia.signal.army.mil/DoDIAA/default.asp .

1.17.4.3 All Contractor employees, including subcontractors, performing services under this contract with access to a Government information system must be registered in the Army http://www.cdse.edu/catalog/elearning/GS130.html http://www.myarmyonesource.com/familyprogramsandservices/iwatchprogram/default.aspx https://ia.signal.army.mil/DoDIAA/default.asp

Training Certification Tracking System (ATCTS), the web address is p (requires CAC to access. Verification of registration shall be provided to the COR within five (5) days after registration. Contractor personnel must complete refresher training every twelve (12) months.

Verification of the training shall be provided to the COR within five (5) days after completion of the training.

1.17.5 Personally Identifiable Information (PII): Contractor employees, including subcontractors, performing services under this contract with access to PII and Government information shall complete “Identifying and Safeguarding PII” within 30 calendar days of employment. Contractor personnel shall complete refresher training every twelve (12) months from initial completion. The Contractor shall provide the COR a copy of the training certificates for its employees no later than five (5) days after completion. Training is available at http://iatraining.disa.mil/eta/piiv2/launchPage.html

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms

2.1 Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.

Contracting Officer – means a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

Contracting Officer's Representative (COR) – As defined in DFARS 202.101, means an individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions. DoD Instruction (DoDI) 5000.72, Part II Definitions states the following when defining a COR: “Defined in subpart 202.101 of Reference (f). Any individual delegated responsibilities pursuant to subpart 1.602-2 of Reference (e), regardless of local terminology, must be certified in accordance with this instruction. For example, local terminology can be COR, Contracting Officer’s technical representative, technical point of contact, technical representative, alternate COR, administrative COR, assistant COR, line item manager, task order manager, quality assurance personnel, quality assurance evaluator, or COR management.” In addition, Army Regulation 70-13, Chapter 2, paragraph 2-2g, states, in part, the following when providing other surveillance support personnel to assist the COR when needed, “…These other surveillance support personnel may serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR requirements and have been appointed by the Contracting Officer as alternate CORs.”

Contractor – means a supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

https://atc.us.army.mil/iastar/index.php http://iatraining.disa.mil/eta/piiv2/launchPage.html

Contractor-acquired Property - means property acquired, fabricated, or otherwise provided by the Contractor for performing a contract and to which the Government has title.

Day – means, unless otherwise specified, a calendar day.

Defective Service – means a service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable – means anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Government-furnished Property – As reflected in FAR 52.245-1, Government-furnished Property “means property in the possession of, or directly acquired by, the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes contractor-acquired property if the contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract

Government Property - means all property owned or leased by the Government.Government property includes both Government-furnishedand Contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

Property Administrator - means an authorized representative of the Contracting Officer appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of a Contractor.

High Level Objective (HLO) – means a key overarching result-based objective for a project necessary to achieve the project’s vision. HLOs are similar to Level 2 in a Work Breakdown Structure. Each HLO may contain several statements to flesh out the areas necessary to meet the objective.

Physical Security – means that part of security concerned with physical measures designed to safeguard personnel; to prevent unauthorized access to equipment, installations, material, and documents; and to safeguard against espionage, sabotage, damage, and theft.

Quality Assurance – (or Government contract quality assurance) means the various functions, including, inspection, performed by the Government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

Quality Assurance Surveillance Plan (QASP) – means the key Government-developed surveillance process document, and is applied to Performance-Based Service Contracting (PBSC). The QASP is used for managing Contractor performance assessment by ensuring that systematic quality assurance methods validate that Contractor quality control efforts are timely, effective, and are delivering the results specified in the contract or task order. The QASP directly corresponds to the performance objectives and standards (i.e., quality, quantity, timeliness) specified in the Performance Work Statement (PWS). It provides specific details on how the Government will survey, observe, test, sample, evaluate, and document Contractor performance results to determine if the Contractor has met the required standards for each objective in the PWS. The QASP, with very few if any exceptions, is an internal to Government document.

Quality Control – means all necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Statement – means the specific results-based activities required to satisfy HLOs. A statement contains a result, the context of the statement, and the required action(s). Statements focus on “what” is to be accomplished; however they are not prescriptive in describing “how” the outcome is to be achieved. Each HLO may have several statements to flesh out the areas necessary to meet the objective. Statements are similar to Level 3 in a Work Breakdown Structure.

Subcontractor – means one that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

Work Day - The number of hours per day the Contractor provides services in accordance with the contract.

Work Week - Monday through Friday, unless otherwise specified.

2.2 Acronyms: Although not inclusive of every term used within this PWS, or that may be included in an acquisition, the following provides a list of acronyms commonly used in the acquisition field.

ACOR Alternate Contracting Officer's Representative AE Army in Europe AFARS Army Federal Acquisition Regulation Supplement AHA Activity Hazard Analysis AOR Area of Responsibility AR Army Regulation AT Anti-terrorism ATCTS Army Training Certification Tracking System CAC Common Access Card CCE Contracting Center of Excellence CFE Conventional Forces Europe CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer’s Representative COTS Commercial-Off-the-Shelf DA Department of the Army

DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DoD Department of Defense DSC Dual Status Commander DSCA Defesnse Support of Civil Authorities DSCTC Dual Status Commander’s Training Course F2F Face-to-Face FAR Federal Acquisition Regulation FRG Federal Republic of Germany GFP Government Furnished Property HD/HS Homeland Defense/Homeland Security HLO High Level Objective HIPAA Health Insurance Portability and Accountability Act of 1996 IA Information Awareness IAC Installation Access Control IACO Installation Access Control Office ID Identification IGCE Independent Government Cost Estimate IPR In Progress Review18 IT Information Technology JCTC Joint Task Force Commander’s Training Course JDOC Joint Domestic Operations Course JOCTC Joint Operations Center Training Course JRSOITC Joint Reception, Staging, Onward-Movement and Integration Training

Course JSTC JTF Staff Training Course JTR Joint Travel Regulation JPAS Joint Personnel Adjudication System KO Contracting Officer LOI Letters of Instruction LMS Learning Management System MSEL Master Scenario Event List MTT Mobile Training Team NGCS National Guard Civil Support OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs OPSEC Operations Security PA Property Administrator PII Personally Identifiable Information PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement

QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program RA Requiring Activity RCO Regional Contracting Office SIGE Safety and Health Protection Plan TTP Tactics and Procedures TTX Tabletop Exercises TE Technical Exhibit UOM Unit of Measure USAG United States Army Garrison USAREUR United States Army Europe USINDOPACOM United States Indo-Pacific Command VG Vigilant Guard

PART 3

GOVERNMENT PROPERTY (GP) AND SERVICES

3. Government Property and Services

3.1. HARDWARE AND SOFTWARE:

3.1.1. HARDWARE: The Government will provide all Automated Data Processing equipment to the Contractor’s full-time employees (laptops computers, access to printers, copiers, and fax, NIPR and SIPR access, etc.) associated with the performance of this contract. The Contractor shall sign required User Agreement and participate in all required training to allow for automation use and network access.

3.1.1.1. The Government will provide laptop computers and cellular phones for up to three (3) full-time contracted employees.

- One (1) Dell Latitude 5540 and two (2) Dell Precision 5680 Laptops (or equivalent)

- Two (2) Apple iPhones (or equivalent)

3.1.2. SOFTWARE: All software associated with the performance of this contract will be provided by the Government. The Contractor shall participate in all required training to allow for automation use and network access.

3.1.2.1. All Government provided laptops are equipped with the standard NORAD & USNORTHCOM applications. At a minimum this will include all Microsoft Office Products, Adobe Acrobat Pro, and VMware Horizon, as well as other standard accessibility and productivity applications. In addition, the two Dell Precision laptops (or equivalents) also require Adobe Creative Suite and Adobe Captivate for JDOC course development/maintenance.

3.1.2.4. INVENTORY INSTRUCTIONS. The Contractor shall complete an inventory and sign/maintain hand receipts for all Government furnished automation equipment.

3.1.2.5. USE AND DISPOSITION OF GOVERNMENT AUTOMATION EQUIPMENT, AND

INTELLECTUAL PROPERTY. All official records, files, documents and working papers provided by the Government or generated by the Government in support of the requirements in this PWS are official Government records. Contractor shall not retain any equipment purchased under this contract or Government-provided Intellectual Property for any reason other than the performance of the requirements in this PWS. Contractor shall adhere to Air Force Manual 33-282 (AFMAN 33-282) procedures for modification and disposition of classified IT hardware or portable media.

3.2. FACILITIES, SUPPLIES, SERVICES, AND INFORMATION

3.2.1. FACILITIES, SUPPLIES AND SERVICES: NNC/J722 will furnish up to three (3) workspaces including desk space, chairs, NIPRNET access, use of telephones, printer, copier and fax machines at Peterson Space Force Base (PSFB) Building 1470. Any additional workspaces required shall be furnished at the Contractor’s facility.

3.2.2. INFORMATION SOURCES: Government personnel will provide technical input, answer questions, review/approve completed work, and provide feedback regarding Contractor efforts.

COR will be the primary source of technical guidance and logistical assistance for this contract.

3.2.3. GOVERNMENT-FURNISHED INFORMATION: Reference materials cited in PWS paragraph 2.0 and subparagraphs will be provided to the Contractor.

3.3. MATERIALS AND OTHER DIRECT COSTS (ODCs): Material and ODCs are not subject to profit, but may include applicable indirect expenses. Contractor shall obtain advance Contracting Officer approval for ODCs in support of the task order. The CO for this contract and for administration further reserves the right to request additional supporting receipts and/or vouchers to verify any costs.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Property and Services

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the Contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

PART 5

SPECIFIC TASKS

5.1. SUBTASK 1: SUPPORT PLANNING AND EXECUTION OF THE JOINT TASK FORCE

COMMANDER’S TRAINING COURSE (JCTC).

5.1.1. JCTC Overview: The objective of the JCTC is to train leaders how to form…